I had all the windows for my home replaced in January 2019. John, the owner is very knowledgeable…read moreand honest when discussing your job. He discussed the window options and installation procedures. His crew was very professional and completed the job in a timely manner ensuring a good aesthetic upon completion. They cleaned up and made sure I was satisfied before departing. Fast forward to May 2025. One side of one of my sliding windows seal has failed. I called and spoke to John about the failure. He ensured me that my warrenty will cover the replacement and even informed me of two different options. He's very informative and is willing to go above and beyond to satisfy his customers!! I'm so impressed with "Window City" and their business model!! It's rare to get this type of service and customer service these days!!! Thanks Window City!!!

Mr. Litsey was very kind and respectful when he came out to our place. He was not your typical…read moresalesman. Not pushy. Showed us his product and answered all of our questions. The quote we received from him was very reasonable and we are replacing 20 windows. He will be ordering them today. We will be anxiously waiting on the install. Hopefully I will be able to give an update on my review once the job is complete.

A job well done! I'm going to start by saying, out of 4 different companies that I had requested…read morequotes from, Gonz is the only one that came back to me and fast! The job itself took just a couple days longer than I expected, but in the end it was worth the wait. The bathroom is bright and beautiful as we had imagined. Thank you!

My house is gorgeous inside and out with the window replacement by Rafael with Gonz Remodeling and…read moreWindows. The windows are beautiful, functional, and help with electricity costs. His price offered Incredible, I mean INCREDIBLE value with locally-manufactured windows. I am thrilled with the end result!

Sometimes installing windows can be a pane, but Houston Window Experts makes it easier than…read moreexpected. I used them twice for different houses, so that alone is a testament of my good experience with this company. On my latest install, they were professional from start to finish, although not perfect in some areas (more on that later). I'll start with the issues, and then close with the positives. On our first house, I encountered some disappointing challenges during the execution/installation phase. Our garden was trampled on, one of the windows were installed on the wrong spot, and a light fixture was damaged and the crew tried (poorly) fixing it without notifying me (all caught on CCTV). With all that said though, the company stands by doing the right thing and resolved everything on a timely manner. How it was handled was much appreciated and influenced me to use them again and refer others. On our second house, almost everything went smoothly. All windows were replaced in just two days! Just encountered a minor hiccup when a wall was damaged and a worker claimed it was pre-existing. Luckily, I purposely took before-photos and was able to provide evidence that it was not pre-existing. In the end, it was fixed within satisfaction. As for the positives, I really have to give credit to Milton, the supervisor on the second house. He was very professional and accommodating. On one of the windows, he found water damage and pointed it out to me instead of trying to cover it up. The damage and source were all fixed. Seriously, he could have moved on and I would have never known! All the windows were installed to my satisfaction. Few minor quirks remained, but possibly due to the window manufacture (or so I was explained). Also appreciate how floors snd countertops are covered to prevent/reduce damage and dust. I recommend this company. Here are some tips before using them (or any other window company): - Take lots of photos of each window before the work starts. Ensure to get several close ups and different angles of the trim and corners, both inside and out. Ensure good lighting for a useful photo. - Check with your HOA to see if it's the window replacements are allowed. Some care about colors of trim and grid vs non-grid. - Expect the order to take several months to come in. Get your quote early if it's a house you plan on moving in.

MANY THANKS to the whole Houston Window Experts Team - starting with Josh, who came out to my home,…read moreanswered my many text messages, Missie, who guided me through the showroom to make my final decision, Ryan, the measurement guy - the whole internal team - Sherry, Erin, Anita, who kept me informed every step of the way through manufacturing and scheduling and to the grand finale with Nick & Victor and their entire installation team, who did an outstanding job two days ago installing my beautiful windows, with minimal disturbance and full respect of my home. They treated my home as I would. I only replaced half of my windows this time around and I will definitely choose my Houston Window Experts "family" for the remaining windows. In Houston, there are many window companies vying for your business - don't waste your precious time on long sales spiels and high pressure gimmicks - just call The Window Experts!

This is more of an information review…read more I reached out to Window Pros of Texas to see about having a window in a door replaced. The companies response was that they ONLY repair their OWN windows and have a minimum of 3 windows. Put that in your site and state that clearly. I wouldn't have wasted your time or my time.

Excellent service - they replaced a window they had installed which later had some condensation at…read moreno charge and recently sent Jason down to Galveston to show our contractor how to reinstall the windows after we had our siding replaced - again at no charge.

ARC glass handled the specialty glass in my front door side lights and repaired a cracked specialty…read moreglass panel in the front door. ARC also installed specialty glass in an upstairs shower. They also took care of upgrading my shower doors and customizing the mirrors in two of my bathrooms. They are reasonably priced for the value delivered. ARC's products are top of the line. They are skilled, knowledgeable, on time, and will treat you like family.

Need custom glass shelves. Turn around was very fast. Great personal service. Shelves were…read moredelivered on time and excellent quantity. Very good value. Highly recommended

Carrie and the team over at Glass Dr. provided great service to my Altima! They were fast with the…read moreinstall, flexible with my appointment and extremely affordable. I 100% recommend going to Glass Dr. and getting serviced if your windshield cracks and needs repair. Thank you Carrie!

Because of the Glass Doctor's lack of responsiveness and communication, I had a missing front door…read morewindow for OVER A MONTH. This is completely unacceptable. A security company shattered the window pane of my front door while trying to install a door sensor. I called the Glass Doctor to have someone come out immediately. They were there within a day which was promising. They gave us a quote, measured the door, and represented that they would have the glass within a few days and would be back promptly to install it. A week later, they were scheduled to come out to install the glass. When they arrived, I was told the last guy that came out "didn't know safety code" and therefore ordered the wrong window and also apparently measured wrong. At this point, I probably would have/should have called somebody else, but I had settled my claim with the company who initially broke the glass based on the quote I got from the Glass Doctor so I was reluctant to go elsewhere and desperate to get the job done without further delay as it was not only an energy issue having a missing window, but a safety concern. I was told they were rush ordering the glass which would be in in 3-5 business days and he is available should I need anything, don't hesitate to reach out at all. For the next month, I called multiple times a week trying to get an update from the Glass Doctor. Out of the 10+ calls I made, I either never received a call back or was told they would check the status of my order and then they would never actually follow up. After over 4 weeks, they finally came out and replaced it. I will say the guys who came out were incredibly kind, quick, and did the job for a decent price. However, the lack of responsiveness for WEEKS and the failed promises were so frustrating and there is really no excuse. I do not recommend!

Conner and his team did a great job replacing our roof. He patiently walked me through all of my…read morequestions about roofing, pricing and timelines. The team showed up on time and were efficient, very fast, and did a thorough job cleaning up when they were done. They also did the gutters and replaced some rotted wood for a very fair price. Overall- I would recommend!

We had leak from the ceiling. Roofer was very meticulous with their repair on the flashings …read more Prices were fair. Recommended

They were very quick to respond- the quote was fair, the glass arrived quickly, they showed up when…read morethey said they would, brought lots of people to help and was done quickly! Jay was great with communication- texting to let me know they were on their way. His whole crew was respectful of my space and careful with my furniture during install. I highly recommend him!!

Excellent customer service. Got what I needed even though it was Saturday Afternoon. 5 star…read morebusiness and Service!!!

Victor and his team were very professional. They arrived on time each day and kept the place tidy…read moreduring the entire weeklong process, which included shower door install, painting and wallpaper in the bathrooms in our home. Would highly recommend.

Did a great job. Very flexible. Price was reasonable and accurate to what was quoted.read more