INSECT INFESTATION, UNCLEAN CONDITIONS. Completely unacceptable for ~$300/night…read more We arrived to find both living and dead insects throughout the unit--including the bedroom and bathroom. They were present at check-in; we never left doors/windows open. We documented everything with photos and contacted management. The response was even more concerning: the property acknowledged the insects in writing but dismissed them as "harmless" and "seasonal." Regardless, guests should not be checking into a unit with insects throughout the space. There werea also broader maintenance issues: stained sheets/linens, missing bathroom tiles, duct tape around floorboards, and intermittent blackouts that repeatedly knocked out lights and Wi-Fi. We have photos and written correspondence documenting the conditions. Would not stay here again and would not recommend it.

BEWARE BEFORE BOOKING!!! If I could go lower than 1 star I would. Booked the stay and tried to…read morecancel right away and the kept our money and refused a refund or credit even though we bought travel insurance. Worst customer service and we didn't even stay one night.

Location? 7 easy minutes to anything I wanted downtown…read more Service? No one on site never posed a problem. My many questions about early check in, Amazon packages, etc. were always answered in a timely manner. Rooms? Coxy, comfy, charming, character. No notes. I want to plan a trip again to Columbus just so I can stay here.

From the owner: Welcome to the improved Judge's Mansion Guest House located in the Historic Olde Town East…read moreNeighborhood of Columbus. OTE dates back to the mid 1800s with over 50 different architectural styles. The Mansion was originally developed in 1893 as the family residence of Honorable Edmond Bothwell Dillon. Although the mansion has changed ownership and its interior space has been repurposed, it still pays homage to its 19th Century heritage. Additionally, the house is in close proximity to downtown Columbus, large Hospital networks, and is within walking distance to Franklin Park Conservatory and the newly developed East Market at the Trolley District. Our goal is to preserve the history of this vintage building and neighborhood, while welcoming its guests to learn and enjoy the improved Judge's Mansion

We took a vacation to Heaven on Haven in Sevierville TN. Best vacation we've ever had! There was so…read moremuch to do and surrounding it! Highly recommend and can't wait to check out other spots that they host

From the owner: CCs Retreats, LLC is a family owned business, and because of that, we treat all our guests like…read morefamily! We know how important vacations are to create great memories in great locations, with family and friends. We offer Cabins, Tiny Homes and Beach Properties in Tennessee, Ohio and Texas. Accommodating anywhere from 12 to 2 guests, depending on the property you choose. All are equipped with everything you need to make our homes feel like your home. We've had the opportunity to host great guests, who've shared birthdays, honeymoons, family reunions, girly weekends, proposals and so much more! So please visit us and let us be your next vacation destination.

Awful management company. Does not return messages or care if their STR tenants are causing issues…read morein neighborhoods. Can't wait for the ones behind my home to be shut down for good. It's made living here very mentally taxing due to noise and serious safety concerns.

My initial inquiry to Nice'N'Homes occurred through Furnished Finders, as I was relocating to…read moreColumbus for a summer contract. Pri was exceptionally responsive and we were able to complete a virtual walk through of the property before any commitment was made. The virtual walk through went very well and I sent over the deposit to hold the property. However, a week before my arrival I was notified that my property was not available due to a pipe bursting and the water supply being shut off to the property. Pri informed me that he may have another unit available, but it was a bit smaller and he was experiencing issues replacing some of the furniture due to the previous tenant not appropriately maintaining the property. Pri assured me that the property was being professionally cleaned and would be ready for my arrival. Upon my arrival, I discovered this to be furthest from the truth. Immediately upon opening the door I was hit with a pungent smell that assaulted my senses. As I continued to walk around the unit, the disappointment prevailed. The entire unit was filthy and required a substantial amount of cleaning. When I brought my concerns to Pri's attention, he increased the volume of his voice and wanted to refund what I had paid. I asked Pri if we were able to have a cleaner revisit the unit and requested that he cover the one night stay at a hotel. He went on to agree to the one night stay, but later changed his mind stating 'he wasn't running a charity and he could not afford to house me for three months.' He continued to state that it was obvious he couldn't meet my 'level of cleanliness'. At this point, I did not have the time to find another long-term solution and agreed to clean the unit myself, along side my Aunt. After spending $1200 we purchased cleaning supplies including a vacuum, mop, cleaning products, new linens, and a small steam cleaner. We then spent 3 hours cleaning the unit. This cleaning included mopping the floors, cleaning the baseboards, washing walls, and more. It became evident that an animal had soiled the carpeting on the stairs and they needed a deep cleaning. The next day I rented a carpet cleaner from Lowe's, as we soon discovered the small steam cleaner previously purchased wasn't going to sufficiently clean the stairs. I then steam-cleaned the stairs twice with the rented carpet cleaner, which did not resolve the rancid animal smell. The couch was also in disarray, as the sides of the couch were destroyed by a cat and there were cigarette burns on the top of the couch. I removed the couch cushions to wash them and steam cleaned the entire couch. After three days of being hopeful, it became evident that this unit was not livable as the pungent smell continued to permeate throughout the unit. I notified Pri that I was going to vacate the property early and requested that he refund my rent, but did agree to allow him to keep the deposit. This is a warning to anyone who considers utilizing their services in the Columbus area. May the odds be forever in your favor.

This adorable little house right in the heart of downtown. Perfect location to hold business…read moreevents, bridal showers, girly events, etc. You can also rent the Airbnb upstairs.

Legacy House 614 is a really nice and stylish event space…read more I'm so glad that I got to finally see it! I would definitely recommend it for any event you have especially if you love color! Also, the CEO of this place is very warm and welcoming and took time to explain what events you can do there and that there is an Airbnb in the upstairs as well. Such a beautiful and unique event space.

I moved into a property under NorthSteppe Realty recently and have been extremely impressed by…read moretheir management and customer service, not to mention the aesthetically pleasing renovations in our unit (absolutely gorgeous!). The only reason this is not 5 stars is due to several issues upon move in- small maintenance issues such as AC unit not turning on, shower not being turned on in the wall, and back door not locking properly. I put in a maintenance request at 1:30am for these things, and it had already been addressed and given a work order by 5:30am! Maintenance was able to visit the property and work on all requests the day after sending the request in. They also reached out several times throughout the day to ensure everything was resolved and we were satisfied with the service. Overall, we have had amazing and professional service thus far with NS and are extremely happy and satisfied to be living in this unit. *Will update review as needed*

This is the worst leasing company you could possibly rent from in the Columbus Metropolitan area…read more The problems are constant, and the response level from management is absolutely the highest level of immature, asinine behavior. Unless you want to go through a whole year of Torment and absolutely no respect from your leasing company, then don't sign with North steppe. I've been hung up on when trying to get a response for gas, leaks, and constant maintenance problems. They've towed my truck when I pay for parking here and when I told them it was my truck they did nothing about it. Absolutely worst level of customer service you could possibly think of. Companies like this just make people's lives worse and I cannot wait to sign with somebody else, literally I'd rather have anyone else than Northe Steppe. Do you self a favor, find somewhere else.

The online photos are great, the website slick, and the check-in process easy. The reservation may…read moreget changed on you with less than 48 hours to your detriment, there won't be toilet paper in the bathroom when you get there, but you can watch the ant circus eat the leftover cheese-it on the floor. Which is good, because the televisions don't work & they'll fix them sometime between now & when you leave. So when no one contacted me about the TV by noon the next day, I used their online chat (all the better for the millennials not to interact with humans) who told me they'd be out in 24-48 hours. 10 minutes later I get a text they're coming by to fix it. Hours later another text. It's fixed, use the large remote. No apology, no gee how can we fix this. Nada. Tonight, all the on-street parking is full so we went to the "convenient self-park nearby" they recommend. IT'S THE F'ING HOSPITAL Stay Alfred Vacation Rentals - Like for people who are sick. Not for your clients. Customer service is hard to reach and impotent. Perhaps an old-school hotel really is still the most reliable way to go. Additionally, the decor is like millennials playing house went shopping at Target. The floors have no sound deadening under the faux-wood, which means the upstairs neighbors who wear concrete shoes to go feed the meter at 6 am (which you will want to do if you don't want a ticket nor to park at the HOSPITAL, SEE ABOVE) and our new upstairs neighbors seem to have square dancing toddlers. Additionally, the building will leave snotty notes on your door that you are not to have any guests in your room who are not on the reservation and spending the night. All in all a pretty sucky experience..

Let me start with the pros: the area is pretty nice, there is metered street parking but it is very…read morecheap and the room was a good size. Now the cons: my room was half cleaned, the cable didn't work in one room and the internet didn't work. I called the virtual "front desk" and they told me there was nothing they could do until the next morning because the local staff had already gone home. They said they would put in a ticket and someone would be out in the morning. When I called in the morning, I was told that they would be there between 10am and 11am. When no one showed, I called again at 11:40am. They said actually it would be between 11am and 3pm because it is based on the cleaning schedule. At this time, they did tell me how to fix the internet, apparently it had not been configured to StayAlfred yet so it was a different internet name. So I called at 3:05pm when no one had arrived. They said actually there was a mistake, someone will be there the next day between 11am and 3pm. I stated well I am scheduled to check out that next day. They said well they typically only scheduled to clean before and after a stay, not daily, as they are not a hotel so I should not get them confused with a hotel. I advise them that I was not expecting daily cleaning, just a clean room when I check in. Everyone I spoke to up to this point was less than accommodating or even apologetic. I asked them could I at least be moved to a clean room since they couldn't get anyone out to clean my room. This person transferred me to Sam in reservationists and this was the first nice person I had spoken to! He was so very apologetic and very nice. He said that there were other rooms available but had to be approved by guest services. He said there is a bit of a wait but he would put notes on my account. So he transferred me over, they prompt asked I wanted a call back so I took that. After an hour, I hadn't heard back so I called Guest Services back. They answered and said they could make the change. They said they could but they only available would be a 2 bedroom and I would have to pay the difference. I asked if there was a credit or partial refund that I could receive at the very least that could cover the difference. He said no that anything related to my stay would have to be covered post-visit (even this was not guaranteed) and I would have to pay the difference upfront. So I said okay and he put me on hold. The line disconnected and I called back. When I called back I spoke with Sarah would completed my change. I asked her what is the number to call back for the issues I've had with this visit to call after I've left. She said they could actually handle this now. She looked at my account and she said the notes said someone had already been to my room. I ended up having to tell her the whole story all over again and she read through the notes as well (I'm assuming). She said she could only offer me half off of the first night, which would cover the difference in the room. The StayAlfred customer service is much less than accommodating. I really wish they would have offered me to change rooms from the moment I told them my room was dirty. But I was stuck in a dirty room with no internet and no cable in one room until 5pm the next day, which was half of my stay. Almost I talked to didn't think it was a big deal that my room wasn't clean and one person I talked to said that local team told them the room was clean. No, the bed was made and the detergent was replaced and that was the extent of it. I know this even MORE to be true because the room I was eventually switched to was much cleaner. Trash taken out, bathroom was clean(er), bedrooms were clean(er) and it had trash bags and dishwasher pods. I'm not sure who cleans their rooms and I was told because of the COVID, the cleaning crew was being taught extra measures but there were still a couple stray hairs in the shower of the new room and on the pillows as well. The second bathroom also smelled a bit mildewy but not nearly as bad as my previous room. I was so over it at this point. This was probably this worst time to come here but I am not able to move into my apartment yet so I need a room in-between. I have someone to stay with for a few days and then I have another stay booked (at a different location) for a week. They aren't offering refunds, only credits even during this time. They will refund your money if they can get your room re-rented but people are cancelling their reservations left and right so I would be out of luck. I might as well stay. It was a good price with great reviews. I can't say that this is the standard experience but I did not have a good or even decent experience with their customer service.

Great facility--charming but modern, and very well maintained--in a great location. Check out the…read morephotos (mine and others') for a better physical description than I can give in words. We stayed in Room 2 on the second floor, very handsomely appointed in aqua and coffee tones, with silver accents. The room was lovely and very comfortable, both the bedroom and the en suite bathroom. I enjoyed reading a book in the chair by the window. The backyard was another highlight. There is a small deck, a fireplace, an English-style walking garden, and a main seating area with candles and comfortable camp chairs. In warm weather, it's perfect either for unwinding or for extending a gathering at the end of the day. Apparently the proprietor brings food in the morning? I was not awake in time to witness this; perhaps it is the breakfast fairy. In any case, the spread was noteworthy: besides the drinks, snacks, yogurt, fruit, and cereal available around the clock, there were uncooked eggs, miniature bagels, coffee cake or banana bread, and a variety of seasonal fruit. No matter how heterogeneous your group, everyone will find something to satisfy him- or herself. Sometimes it's the little things--such as the rubber duck in the shower stall, the small fish tank on the kitchen counter, and the soft jazz CD playing in the living room on our arrival. There was a basket of highly watchable DVD movies and a shelf of local-interest books. But the important things stand out too: the entire place was immaculate and the proprietors seem to take good care of both the property and the guests. This is a very strong 4.5. Some of our housemates were staying there for the third time, and I would not hesitate to return with them next time.

Strictly aesthetically speaking, German Village Guesthouse is a 5 star B&B. It's lovely. And…read morequaint. And beautifully located in the historic and picturesque German Village. Points for beauty, for sure. The thing with most B&B's that I've been to is the welcoming/homey feeling. GVGH is literally a home but doesn't have any type of check in table or actual person welcoming you into the establishment. This is actually typically fine by me, as a biz traveler I look for convenience and a low key option to rest my head. So, GVGH's stocked kitchen (homemade yogurt FTW) and impressive breakfast buffet spread was a welcome respite for a sometimes weary and non-social traveler. The home is decorated beautifully and the patio is probably just perfect with warmer weather. I can certainly see all the care in appointing the home and the guest rooms! A few items that I wasn't crazy about: 1) The aforementioned lack of human interaction when it came to welcoming me, check-in/out, etc. I didn't see a soul for the 20 hours I was in and out of here. 2) The locking mechanism on the door gave me trouble from the get-go despite reading their shared Google doc of how-tos a few times over. Said doc was the only item I had to connect me to the property. 3) The first floor room has a half wall shower that drives me bananas. I end up sloshing water everywhere despite trying to stay as close as possible to the shower head. Those three fairly minor items aside, if you're looking for a beautifully decorated but hands-off B&B stay with thoughtful accoutrements, give German Village Guest House a try.