The Hyatt Regency Columbus was a solid downtown hotel. The rooms were clean and there was a small…read morework area. Check in was easy enough. They have valet for 45 bucks. This is a hotel geared for the nearby convention center. Staff were pleasant. The room could have benefited from more outlets.

Here for the School for Congregational Development. Was offered a free upgrade at check in, if I…read morewas willing to go to a higher floor so floor 18 with a city view it is. Room is spacious and clean. Staff has been super friendly and helpful. Event meeting spaces are well maintained. Appreciate the connection to the South Café & Marketplace at the Greater Columbus Convention Center, too.

Three and a half stars, really. The hotel is a bit old and needs to be updated, and things are just…read moredingy, worn and tired. I don't think it's the fault of the current staff -- it just is what it is. I like that Holiday Inn hotels offer a free breakfast, and the breakfast is usually decent, too. The breakfast here is offered for several hours during the morning, and there are things like pancakes, yogurt, cereal, English muffins, fresh fruit and hard-boiled eggs. You can assemble an OK breakfast for yourself here. There's a little gym area in the hotel, but it's not much. There was an elliptical and a treadmill, as well as some weights. That's about it, and I think I was the only person using the workout room the whole time I was there. There were no sanitizing wipes, but there were some towels and a TV. The room was OK. The bed was probably the best thing about the hotel because it was super comfortable and soft. The pillows were comfy, too. The bathroom was OK, but the sink was clogged and filled up quickly. Basically, everything was OK but nothing was great.

I stay at a TON of IHG Properties and this one is pretty good…read more Staff: extremely friendly, accommodating, and very eager to help. Rooms: Standard, clean, large. Everything needed for a good nights rest. Quite possibly one of the best hotel mattresses I've ever slept on. Seriously. 100% would stay here again.

I've stayed at the hotel next door but I've never been to this Best Western before. This place had…read morea fair amount of parking as well and it was reasonably close to a good variety of stores. It looks like that they're trying to slowly remodel all the rooms since they had a dumpster full of old mattresses but the ceilings especially in my room needed some work. A lot of the amenities in the rooms are a bit outdated but hopefully they're working on it. It's two floors but I recommend taking the stairs over the elevator any day because the elevator moves very slow! I also didn't think breakfast was too bad at all but it was average at best. They have a great variety of channels on their TV. Overall, if you were looking for an average hotel stay this is a place I would recommend. Since I've stayed at the hotel next door I could tell you that both places are pretty much the same quality wise. I will say this one has a pretty good pool and a hot tub at least.

Fantastic checkin experience from Kim for a complicated reservation. Incredible friendly &…read moreprofessional.

Stay far away as possible from this hotel my wife and I planed a stay at this property…read more Checking in on November 26 and checking out on November 29 and when we went to bed that night, we found a bed bug crawling in the bed, as well as the fan from the heat continue to blow cold air throughout the night without shutting off we lost sleep the entire stay

This hotel is very well kit and has clearly been renovated sometime in the recent past. We made the…read morechoice to stay in Columbus after two flight delays that got us in very late at night, after the car rental options were unavailable for pick up. So, this was a last minute booking. Unfortunately, all booking sites were telling us that there were no rooms available for a family of six. Thus, we adjusted the number of people in our party down to be able to book a room that sleeps six. Our original room reservation came with two double beds and a pullout couch.. This arrangement is perfect for two parents, two teenagers, two toddlers. When we arrived at check-in around 1 AM, the receptionist let my husband know that the room was not available for six people, so we had to add a second room in order to check in. So, he had the benefit of a king bed to himself, while I slept in a room down the hall with all the little people. It would have been ideal if they'd at least given us connecting rooms, assuming this was an available option. By the time we were up, showered, and dressed in the morning, I sent the teenagers down with the toddlers who were complaining of hunger to get breakfast. I loaded up the luggage onto a luggage cart and follow them down. To my surprise, they were just sitting in the lobby with the toddlers, still crying. The teenagers let me know that breakfast had ended a few minutes before at 9 AM. I took a chance on entering the breakfast area as I could at least see that there was dry cereal containers on the counters. I figured cereal would be better than them leaving the hotel with nothing as late as it was in their normal schedule. To my surprise, there were still a few breakfast items inside the heated containers as well; so, I grabbed a few biscuits and some jelly packets for the little ones. This cheered them right up. We called a taxi the evening we arrived to get us from the airport to the hotel, and another in the morning after to get us from the hotel to the rental car pick up location. I read reviews as we waited on our second taxi about how this hotel will call you taxis for free to inform the airport. Unfortunately, we did not get to test that out and we're not aware of that as a potential feature. Overall, the rooms were comfortable and clean. I just wished we hadn't been forced into a second room in the middle of the night.

I don't know when this hotel was built, but it feels really old and in need of a renovation. The…read morefree breakfast was good, but the front desk staff was unprofessional and kind of rude. Though the room was pretty spacious, it was dirty and worn. All of the furniture showed signs of heavy wear and tear, and sink area was carpeted for some reason.

We were in town for a cheer competition and staying at a hotel nearby. I cannot thank the staff…read moreenough for accommodating 19 of us for a surprise 18th birthday dinner for my daughter !!! The food was delicious and the service was excellent. I wish I would've taken a picture of my garlic shrimp with potato pancakes because it was melt in my mouth perfection. Everyone had a wonderful time and the atmosphere was fun and casual.

Not bad for a one night cheap stay. The staf was very kind and super attentive!…read more The only weird thing was the door to my room was open and the vacuum was in the middle of the room.

This is a typical residence inn but it is showings it's wear and they are cutting corners with the…read morefood. We had a two bedroom suite and the kitchen fridge was pretty well dented up. That's an unproven opportunity to freshen up the interior. The only real disappointment was in breakfast. The waffles were just not good at all. They were thick and undercooked even when dark brien on the outside. The waffle had the feel of reusing the batter for more than one day. The veggie crumble is literally a veggie burger broken up. I'd try another residence inn when I need a two bedroom unit but I'd avoid this until they make some changes.

Staybridge is one of my favorite IHG hotel chains for business travel. The rooms are big and have…read morea good work space. They have an evening reception with beer and snacks (although sometimes they're terrible). And the breakfast can be a little better than most free breakfasts. I found the breakfast really depends on if the person working knows how to cook. This particular Staybridge has been here a while. It's a little dated, but the rooms are clean, the parking is good, and it's close to the Airport. The drive to downtown in the AM isn't terrible (15-20 mins) and it's close to Easton Town Center for evening dining activities.

Clean with a nice courtyard…read more Our room was very clean. Loved the layout of the pool and courtyard. The courtyard is contained and great for kids. They have a basketball court, fire pit and outdoor eating areas. Rooms were clean. My only complaint was breakfast. Great variety of food but they were not filled quickly. People were waiting for the hot items to be filled both mornings.

SERVICE & CHECKIN Remarkable concierge!…read moreNorma was an MVP employee & made this my favorite Sonesta checkin experience of the year (bay area Sonestas are underperforming heavily on this). Parking is available on site & they accept Tap payment. Other staff members were equally friendly-- they actually greet & smile! Room for improvement: It was a lengthier process than most hotels + required manual paperwork to complete. Early checkin also comes with a fee. LOBBY, ELEVATOR, CORRIDORS The mini library near the elevators was a nice touch. Transitions need some work: guest floors had an odor, the carpet was stained, & all the sanitizing dispensers were empty. This building has seen some things; it's an adjustment for sure... ROOM https://youtu.be/xC1uY7BNnRA Brown, brown, and MORE browns~ The color palette is uninspired & doesn't offset the heavily worn interior. Still, there a lot to appreciate. Strengths: lots of storage, open space, work desk, ergonomic seating, & adequate overhead lighting. There was a flight odor, but functional windows took care of that. The leather Recliner was also a treat. BED It did what it was supposed to. No lasting impressions & no complaints. BATH A medium-sized bathroom, with a surplus of towels! They're a bit thin & on the smaller side, but the quantity makes up for it. The combination shower had excellent water pressure & bath products were pre stocked. Ventilation was also strong. TV & ENTERTAINMENT Dated on the entertainment center, featuring a ~40" mounted Panasonic SD TV. I recommend catching up on your reading with a book from the library downstairs. WI-FI & CELL RECEPTION Verizon coverage is bare minimum even when standing by the window in comical positions; A struggle for remote work. --Performance-- Video streaming - average Online gaming - average Video chatting - average --Nerd Stats-- 5-15 Mbps download 4-19 Mbps upload 0% packet loss 16 ms latency 7 ms jitter FOOD & DRINK DoorDash friendly & very convenient with lots of variety. There's a mini market downstairs & a dinner within walking distance. The kitchenette is also well-equipped with ample cookware & appliances like a coffee pot & 2-burner stove. Despite the wear & tear, everything was functional. NOISE It was an extremely quiet environment, nicely tucked away from through-traffic. There was awfully loud ceiling work/maintenance during my stay which was really unpleasant. LOCATION Lots of access within walking distance to shops, restaurants, & transit. VERDICT What they lack in luster, they make up for in sincerity. The building is overdue for modernization & from what I can tell they are actively working on it. It's a decent stay if you're optimizing for function. Looking forward to a renovation here. 3.5/5

Hotel is a dump now! Was bought out by some company and is being run as a extended stay. House…read morekeeping only every two weeks. Laundry room is always trashed and machines mostly dont work. Hotel has had bugs while we were there. We went here for 8 years for work. Then this new company took over and is running it like a extended stay more like a dump. Don't go there!!!! New manager has zero knowledge nor tries to please the customers. Nor even cares. ​