10 Stars for a True Craftsman…read more In 2025, I stumbled across a pair of Persol sunglasses I originally received as a gift back in 2005. Beautiful glasses, but after years of wear and age, the materials had stretched and oxidized. They hadn't fit properly in ages, so I tossed them in a drawer nearly a decade ago. Last week, I found them again and thought, "Dang, these are still some good-looking sunglasses--they just need a little love." I tackled the UV oxidation myself (thank you, YouTube and car polish), but the real challenge was the shape: the frames were warped, and the lenses were starting to pop out. I searched for glasses repair shops, which are surprisingly hard to come by, and after reading a dozen reviews on Google and Yelp, I found Gary's Custom Optik. The reviews were glowing--people calling Gary a treasure, a master of his craft, and truly "old school" in the best way. And let me tell you: they were right. Gary is indeed a gem. Before doing any work, he gave me a fair heads-up that these were 20-year-old frames and there was some risk involved in reshaping them. But honestly, they were already in the "what do I have to lose?" category--and if anyone could bring them back, it was going to be Gary. And he did. He spent about 15-20 minutes carefully working the acetate, reshaping the frames, tightening things up, and getting them back to being totally wearable. Not perfect--but so much better than where they started. When I asked what I owed, he said, "Nothing." That seemed ridiculous, so I bought a lens cleaning cloth and some cleaner just to give something back. This place is a classic. Wall-to-wall with frames and stocked with everything you could need for eyewear. I don't wear prescription glasses--but if I did, they'd come from Gary. Huge thanks to Gary and also to the friendly woman in the shop who laughed at my bad jokes and finished the job with a professional spritz and wipe. Highly, highly recommended for repairs, frame purchases, or just to witness a real craftsman at work. If it's five stars max, I'm giving it 10.

Awesome experience. It's already two years the glasses are serving excellently. Recommended!read more

I came in here to get my glasses re-adjusted as the americas best I got them from in Valencia…read moredidn't adjust them right. I walked in and got helped right away, a guy did the adjustments for me and did exactly as I needed (on the first try). Quick interaction and will be coming here again!!

I'm actually super impressed coming here!!! This is FOR SURE my new go-to for eyewear services. I…read morewas greeted as soon as I walked in and Keely came up to assist me with finding out if my insurance could get covered for some lenses. After quoting prices from LensCrafters, I was actually super surprised at how much affordable and reasonably priced the same pair of glasses are!!! Keely also gave me valuable information on how pricing works and her expertise really shined. I wish I had my eye exam done here!!! But a great perk is that they take outside prescriptions as well and their deals are really good. I'm so glad I decided to check out this spot because now I'm waiting on a pair of new glasses from them!!! *2 weeks wait for new glasses, so just be aware!

Thank you Dr for getting my glasses and kids contacts all squared away. I know it's been rough…read moresince the fire so I appreciate you being able to get them to me.

I had to drop him. His office had a fire and there were no responses to my phone calls. I had nose…read morePads that needed to be picked up. Something else broke in my new eyeglasses. No phone response, though they had phone messages promising a call. My eye insurance finally approved my request to get reimbursed and get new glasses. If you aren't going to return calls, why put the phone messages promising a return call??

-BS :HA Rất tốt -My Chi Rat totGia dinh toi tat ca den day…read morede kham mat Bac si va nhan vien My Chi tat ca phuc vu rat tan tinh

This place is a joke. I was 2 minutes past the 15 minute grace period and the denied seeing me…read more There was no handicap parking available for my wife. And the back door isn't big enough for a wheel chair. So it took time to help my wife through the door. This place didn't have a single customer. They weren't busy what's so ever. Now they said they are not accepting any other appointments because they are under staffed and over booked. Giving a 1 star is already giving too much.

I had a very pleasant eye exam at New York Style Optometry. All of the people that I interacted…read morewith were helpful and concise, the location is well cared for and clean, and there is plenty of parking. What I really appreciated was Dr Chae's thorough exam and very well explained diagnosis. I didn't feel rushed and left confident in my contact lens prescription and without further questions. Thank you for making something that usually feels like a chore an easy visit.

Nasty, RUDE service. I've been needing new glasses for a couple years now, was referred here by my…read moreinsurance and eagerly went in just to browse frames. I was initially hesitant to enter because the signs on the door were in Korean so I was skeptical that they'd help me, but then I thought That's ridiculous, we're in the United States, why wouldn't they help me? And went in anyway. It turns out I should've trusted my gut. Big time. Literally the second I walked in I was rudely told by the receptionist "We're closed". It was 5:10pm on a Monday. Their posted hours said open til 6pm. So I said "I thought you close at 6?" A crotchety old doctor man interjected abruptly "We close at 5:30". Their rude aggressive demeanor was not ok with me, so I said "You say you close at 5:30, but it's only 5:10, so that would leave me 20 minutes to browse frames, right?" Crotchety senile doctor barks "No!". I said "Oh really? From 5:10 to 5:30 isn't 20 minutes? Is my math wrong?" They all just looked at me. Then the receptionist said "We need time to put the frames away." Um first of all that's only if I actually saw some frames I wanted to try, but more importantly that's part of operating a business. And as I'm looking for something specific and can tell by looking if a frame will suit me or not, it's unlikely I would've even touched many frames. And *on their website* their POSTED HOURS are until 6pm Mondays. I definitely won't be spending a penny here and would encourage anyone else to go elsewhere. I went to a different optometrist not far away in Encino - owned, run and staffed by Americans - and could not have been treated better.

The optometrist was kind and very good service. Good selection of glasses. I liked the fact that…read morethe Dr. Was Korean.

Yesenia was phenomenal. She helped track down my VSP insurance benefits over the phone, right-sized…read morethe lenses perfectly for my RX and computer use, and answered every question with patient, friendly expertise. She also gave me a great deal and somehow got my glasses cut in about 30 minutes once I finally picked a pair (after trying five frames!). Truly exceptional service, highly recommended!

Not a patient myself, I don't need glasses. Horray!! But my kids are, and so is my wife. They get…read moretheir glasses and services done here. Always had a positive experience with all the visits; the staff is always welcoming and so amazing they treat you like one of their own, like family. That's so rare nowadays, and it's so good to feel like your business matters, not like you're just another cash grab. I came last week just to fix my son's glasses. I did not realize how simple it would be. I came in, checked in, and told them it needed a simple repair. They took it, and within 10 minutes it was out! Super fast, super great. Loved it. Did not waste time, vamolos; I had planned to wait at least an hour but 10 mins. Wow. I was very happy. What a great team!

I've been a patient for about 3ish years, it's close to the house, takes my insurance, and the…read morestaff was great. keyword WAS My recent visit was disappointing. It took them 3 tries to order my correct contact lens prescription. The first time, they had ordered last years, so I called once I got the email receipt. The girl made it sound like I was the one that placed the order with the wrong prescription They promised it would be corrected, so I waited another week. since they are only open M-F during normal work hours, I was able to get my husband to pick it up for me. Once again WRONG. Now I'm annoyed, got them on the phone, and I never once heard an apology. It was met with snarky answers and the resolution offered was that they would throw in a couple pairs but I would need to come back to pick it up in a few days. I am not taking off work to pick up something that was supposed to be in my possession 3 weeks ago. He told me "can't your husband do it again?" I explained to him how we shouldn't be relying on my husband to fix THEIR MISTAKE. He ended saying he will just ship them to my house. I am disappointed with their declining service. Not sure if they got too busy, so they expanded the staff but the quality of service went out the door. But I will be finding a new office

The right arm to my 3 year old glasses broke last night, I went to the place where I bought them…read moreand was told they can no longer fix them. They referred me to a place in Glendale, but I did not have time to go that far, I was not able to wear my contacts due to an up coming eye appointment that did not allow me to wear them. I really needed my glasses, I wanted a place to fix my glasses closer to home. I called Quality talk to Juan, the owner told me to go in and see what he can do. I went he was very nice and helpful. He gave 3 options of repairs at a very low cost. I told him do what needs to be done I need my glasses. I left them there for repair. By the time I got home he called me back that my glasses were ready. Got back in my car for pick up. Now the cost it wasn't free, but very very close. Juan was a God sent, for very good work at a very low cost. I highly recommend this place for glasses and repairs Thank you Juan. God bless you and your business

I highly recommend this place. They have great service and their prices are very reasonable. I…read morepurchased a pair of blue blocker glasses for my son and he was very happy with them.