Amazing customer service! She took her time and was incredible very insightful on what lenses I…read moreshould get. She was able to install lenses in two frames in less than 40 minutes! I will definitely come back again for all my eyewear related needs.

We took our son's unusual prescription eyeglasses to the shop to see if the stem could be…read morereattached. Several other places wouldn't touch them saying they were irreparable. Norman (our jeweler) recommended we try this establishment. Huong took on the challenge, rose to the occasion and completed the repair beautifully. Well done! My only concern is that the business hours are quite unpredictable despite having them posted on the door. We had to go several times before "jackpot!"

My glasses broke and she was able to fix them in less than 15 minutes. She provided great customer…read moreservice and was very helpful.

What an amazing lady, awesome customer service!! I called…read morebefore arrival and when I got there she quickly fixed my lenses into a frame even gifted me a case and the lenses cleaner towelette Thank you once again. Prices are affordable!

I needed a pair of good reading glasses I found this place it was close to my work the gentleman…read morethere was very kind and professional he suggested several glasses for me and ended up with this pair been wearing the glasses for a little while and hasn't given me any headaches comparing to other reading glasses that I've gotten great price and great value

I am extremely pleased with their service! They were able to repair two pairs of sunglasses that I…read morewas honestly just going to get rid of. AMAZING work!! Great service!! Definitely going to continue going to them and recommend them to others. THANK YOU!!!!!! Wish I would've taken a before and after picture. Left pair: lenses were extremely scratched!!!! Right pair: I had bent frame AND lenses had fallen off.

This starting business provided excellent service when I asked about certain frames. They have a…read morevariety of brands. This is the business to call/go to if you're busy because they come to you! Just have your prescription ready! Their prices beat most if not all competitors. Please don't hesitate to call! Thanks Dave and Vanessa!

I've been going there for over 25 years and I think they are the best. Renee Stevens in my doctor…read moreand he's been dealing with my strange eyes for many years. I strongly recommend Dr Stevens

Born with really bad astigmatism. Parents chose this…read moreoptometrist for me at 5 years old. I'm 45 now. Been coming here for years. 2024, Purchased 4 sets (8 boxes) of contacts and only now discovered the Lens tech incorrectly gave me an extra pair of "rights" (I try not to wear contacts often). I have 3 "lefts" and 5 "rights". Spoke with a rep who said -Need to tell them right away if there is a problem -Must have been wearing the lefts only which is why I have disproportionate number of boxes (Not the words she used) That's weird!? The two boxes I have been using are not only marked on the box with my Left and Right prescription- So are the individual Contact capsules inside the boxes. Asked to speak to the owner about issue. She said Owner was not available to speak with me and then hung up the phone on me after attempting to explain the error in her logic. I've been going here for 40 years... ***40 YEARS*** Never once have a history of insinuating something in bad form to try and get one over with this place: This random lady refused to help me. She said it was impossible for the order to have been fulfilled incorrectly. I guess customer service and hearing out a customers doesn't matter to Sylmar Vision Center. This Office has profited thousands of dollars over the years from my return service. Since Doctor Forbes owned it in the 80's They won't anymore.

Front desk are vary helpful, Great service and experience every year. Wide selection of different…read moreeye wear and name brands. Don't hesitate to ask for help.

As soon as I got there, I walked in and the leaves behind the counter seemed to cop in an attitude,…read moremaybe cause I was the only white guy in the whole place, but they started to treat me poorly, but we were told on the phone that since I didn't have my card my medical card that we could just give them the number and my ID and everything would be fine so when I got there, and I tried to do what they said that would be OK they denied me and would not let me do what they said and even when I said I'll pay out-of-pocket they refuse me and we're rude. The next day was my birthday and I just wanted to make sure I had a way to see clearly they gave me a huge hassle and in the end I just had to give in because I walked outside to make a phone call to my wife to try and see what we could do or see if she can figure out who she spoke to. That said I could just give them the number and give my ID and I'd be fine but when I went to go back inside, they had locked me out and would not let me in absolutely ridiculous. They lied to me. We're rude to me and then locked me out. I would not recommend this place at all. We had everything set up to go smoothly and they made it go as rough as possible, and left me blind on my birthday.

The right arm to my 3 year old glasses broke last night, I went to the place where I bought them…read moreand was told they can no longer fix them. They referred me to a place in Glendale, but I did not have time to go that far, I was not able to wear my contacts due to an up coming eye appointment that did not allow me to wear them. I really needed my glasses, I wanted a place to fix my glasses closer to home. I called Quality talk to Juan, the owner told me to go in and see what he can do. I went he was very nice and helpful. He gave 3 options of repairs at a very low cost. I told him do what needs to be done I need my glasses. I left them there for repair. By the time I got home he called me back that my glasses were ready. Got back in my car for pick up. Now the cost it wasn't free, but very very close. Juan was a God sent, for very good work at a very low cost. I highly recommend this place for glasses and repairs Thank you Juan. God bless you and your business

I highly recommend this place. They have great service and their prices are very reasonable. I…read morepurchased a pair of blue blocker glasses for my son and he was very happy with them.

The optometrist was kind and very good service. Good selection of glasses. I liked the fact that…read morethe Dr. Was Korean.

Yesenia was phenomenal. She helped track down my VSP insurance benefits over the phone, right-sized…read morethe lenses perfectly for my RX and computer use, and answered every question with patient, friendly expertise. She also gave me a great deal and somehow got my glasses cut in about 30 minutes once I finally picked a pair (after trying five frames!). Truly exceptional service, highly recommended!