Just visited Dr Guida today for gum surgery over one front tooth. I was anxious and thought this…read moreprocedure would for sure be painful. I was shocked to say the least. No pain at all was felt or even discomfort while he injected the Novocain or while he did the surgery. I also appreciated the kindness of the front desk staff as well as Shannon the dental hygienist. The communication between Dr Guida and Shannon during the procedure did not go unnoticed. It was so nice to hear the Dr thanking her for things and her acknowledging his kindness. I would highly recommend anyone to not delay having a surgical procedure because of fear or anxiety, Dr. Guida is so gentle, kind and extremely professional. He even personally called me moments ago to follow-up on me.

The dental surgery I had went very well. Almost no pain. However, I have had my teeth cleaned there…read moretwice and both times the cleaning has been more painful than the surgery. The only way to describe the hygienist is ham fisted. Two different hygienists. Two painful experiences. Not just my gums either my jaw hurts also. You have to ask for the gum numbing agent they won't voluntarily give it to you. However, the numbing won't help with the way they go about the cleaning. My bottom lip hurts from all the pressure she put on it while cleaning my front teeth.

First and foremost - the dentistry here is second to none. Dr. Burstein is the guru of dentists in…read morethe area in my opinion and from my experience. I have referred others here and they agree. The office is spotless clean and modern. They are so focused on germ containment they don't even have the spit bowls I used to use (before coming here years ago) at every other dentist. Lights, tools and other equipment are always wrapped to keep clean. His photo technology and equipment is so far and above what I expect and have seen elsewhere. Each treatment room has an LCD monitor and they show you high def pictures of your mouth when explaining issues and treatment plans. He uses a DSLR for jaw, bite and other external shots but mostly uses a hand held special pen like camera that takes great pictures inside your mouth. You can see plaque, cavities (and every drop of saliva) which makes it easy for us as patients to understand what they are telling us. This documentation is also great because over the years you can see changes in your mouth (improvement or deterioration). Dr. Burstein also does a lot of oral surgery himself that many other dentists refer you out for. He's really a passionate, knowledgeable and personable top notch dentist. You only have to meet him and engage in some "tooth talk" before this becomes very obvious. The staff is friendly and efficient. Hygienists and assistants are also top notch; birds of a feather... My only real complaint about the practice (and I've let them know :) ) is they can be aggressive with scheduling...calling, emailing and texting. If you're overdue for a cleaning - they will let you know, and often. They used to call me to schedule for my adult children and I think I have finally gotten them to call them directly. This stuff is so unimportant when compared to his talent and commitment to his profession, however.

All me kids go here and they love it. The entire staff do a phenomenal job. Couldn't think of a…read morebetter place around. Beautiful friendly office and team.

Out of a pandemic, when kids and folks are frightened, comes a pediatric dentist who knows to care…read morefor kids and teach parents how to prevent cavities and live with a great smile. My friends and family love this dentist's human approach to caring for kids smiles! Thank you, Dr. Wing!

Completely disappointed in this practice. We've been going there for nearly 7 years with our 3…read morechildren and the level of care and compassion has completely gone downhill in the past few months. I did notice there were staff changes, and I know that can be difficult sometimes, but the overall care of Dr. Wing has been horrible. My 5 year old went in in January and was told he needed fillings. The Dr. did attempt to do them but my son was less than enthusiastic. In the end, we decided we'd wait a few months to try again, since they were not bad. I called today to have him seen and the dentist blatantly refused to see him citing that the "tooth was too decayed for him to do." Unbeknownst to me, Dr. Wing is not just a dentist, but also a psychic. Considering he hasn't seen my son in months and back when he did, he said the cavities weren't bad and we could wait until his June cleaning to address them again, I'm failing to see how he can see inside his mouth, over a phone, from 2 towns away. I spoke with the new receptionist again, asking if I was hearing her correctly: That my child's pediatric dentist is refusing to see my child and HELP him, while he's in pain. I heard correctly. I highly do NOT recommend this practice and I will be taking my children to a new practice that actually cares.

I can't say enough about every staff member at Jaw Fixers, from the receptionist in the front…read moreoffice to the doctor to the various assistants who were in the exam room. My wisdom tooth extraction went as smoothly as I could have hoped, and scheduling the procedure was almost ridiculously easy. One oral surgeon I had seen previously told me that they wouldn't be able to see me for at least two months, despite my being in significant pain. Jaw Fixers offered me an appointment for the day after I called them. I've already recommended their services to a handful of my coworkers, and I plan to continue to do so.

I was cheerfully greeted as I entered the office and was treated with both kindness and…read moreprofessionalism until I left about an hour later. This was the most complicated procedure I've ever experienced and I must say that although it wasn't a walk in the park, I did not feel any pain. I completely trust Dr. Rosenlicht and his capable staff.

I am so shocked to read the first review. I literally had…read morethe exact opposite experience here. I needed an implant done on my tooth due to an injury which is a multi step process and I am so afraid to ever go to a dentist, generally I shake like a leaf and even the sound of the drill makes me want to hyperventilate. The Dr and his entire staff was so nice and calming, talking me through the process. He cracked jokes with me while his nurse held my hand and endured what can only be described as digging my nails in her hand until I was calm. I wouldn't go anywhere else.

Poor bedside manor by him and his staff. If you suffer from any sort of dental anxiety this is not…read morethe office for you. They failed to tell me how the procedure would go. They failed to make any small talk to ease my anxiety.

Horrible place. Terrified staff did nothing whilst their receptionist denied me care. I have never…read morebefore been to a doctors office where they let the person who answers the phone participate in the patient care plan. Gloria was rude and disrespectful. And when another staff member came to talk to me, she specifically physically stopped him and said do not talk to her. I could see by the looks on the faces of the staff that they are terrified of her. I have seen reviews specifically stating her name that she is mean. I have been on the phone with corporate and I highly suggest they go and listen to some of the phone calls, this woman makes and participating. Gloria is bad for business. I came in willing to spend about $5000 cash today. And because I hurt her feelings on the phone earlier, she told me I couldn't be seen. I'm pretty sure the corporation won't be thrilled that she passed up an opportunity for the company to make money because her feelings were hurt. I would say this is a one time thing, but I saw other reviews specifically stating her name. She hung up the phone on me multiple times. She has absolutely no business representing your business. I have spoken to corporate. I don't believe they're gonna do anything. I am actually terrified because this person has my personal information. And I don't think she values HPPA. She stood up and wanted to fight me. This girl is going to do something to me. I have never had a worse experience in literally any retail establishment in all 50 years of my living. Don't go here. Go spend a little bit more money somewhere else to have someone who gives a shit about their patients and how they feel. I specifically said I didn't want to interact with Gloria. And Gloria stuck her face into the conversation I was having with another staff member. I tried to knock speak to this woman, but she insisted on speaking to me. This woman is rude and mean and demanding, and the people in the office are a little bit scared of her. Not gonna lie if I saw her out in public, I'd be a little scared of this witch too. I'd rather spend $10,000 in another dentist office just to avoid Aspen dental. If you don't fire Gloria, then you don't give a crap about your patience or your business. Gloria needs to be fired. Or demoted. This girl needs to learn her place. And it's not bossing customers around.

Terrible place. Does not honor seven year warranty on purchased denture. Denture broke four tiimes…read morein a six week period because of poor workmanship. They will not honor a replacement instead telling me it will cost me $895.00 to fix their problem. Prior to the third time breaking the dentist /owner with the accent assured me the warranty would apply. He is a liar, after spending thousands extra for the "Best of the Best" with a 7 yr warranty. Don't trust this place they will B.S. you. I contacted the BBB and at the very least if they dont want to rectify the problem they will be down graded , my large family has already gotten the message and "they will pass the word" to friends and inlaws. If i can prevent one person not to use this place I would be satisfied. Shame on Aspen Corporate to let this franchise lie about your policies.

General dentistry, crowns, implants, teeth cleanings. I have…read morebeen going to this practice for 45 years! At all levels, the quality of care is outstanding- they are up to date with latest methods for treatments; very open to explaining procedures and options. The staff is always friendly, professional.

I've been a customer fir fifty years... and for good reason…read more The Sam Elliott look alike (Jon Stephens) is a great dentist.

Let me be the first to say that I am the type of person to see one bad review and steer clear of a…read moreplace, I know the value of even a stranger's recommendations. Right before the holidays I had an emergency root canal done at a different dental office. Four months later I was in excruciating pain. I was recommended to Dr. Luciano at the Manchester office. To make a long story short my previous Dentist did not perform the surgery correctly and we needed to redo the root canal. Dr. Luciano, Gigi, and their team provided a level of service that completely exceeded my expectations, and more importantly they save my severely damaged tooth. I can't recommend them highly enough.

Came in with a tooth ache, very poor communication skills, pulled the tooth and informed me that I…read moreneeded to return the next day to have another tooth extracted, I had no problems with that tooth. I was given a prescription for antibiotics, my pharmacist would not fill it, said the dentist was not licensed to order meds . I had been suspicious of the dental group as the office was not clean, I was told they have14 offices and don't accept too many dental insurances. With all this information I am concerned if any of these "dentists" are even qualified to practice dentistry ,why are they not licensed to write scripts ? I think they need to be inspected by the health Department. My opinion is find another dental practice, this group has questionable practices.

I have been going to this office for several years and I love it!…read more The office staff are friendly and efficient. My dental assistant Lee is a sweetheart as well as my hygienist Georgia. Dr. Grillo is friendly and explains things very well. I've had extensive work done here and I've been incredibly pleased every time. It is unfortunate they are out of network with Anthem but they still cover some basic services. I love this office!

I was searching for a new dentist and researched who I thought was "best in area" and wound up at…read moreGrillo Dental several moths ago. Dr Grillo IS the BE:ST dentist around! I need a lot of dental work because of my medical history. In a few short months Dr Grillo has done 5 crowns for me. I love that he's quick, painless and really smart. He has an onsite lab so I left with permanent crowns every time - NO temps needed here! But my best experience of all was last night and this morning. I broke a crown in my front top last night (Thursday). Their office is closed Fridaysvabd it's Labor Day weekend. I called the office Thursday after hours, pressed "0" for emergencies and Dr Zack Grillo picked right up. Long story short, we met at his office Friday morning and 2 hours later I had a new, beautiful crown and am ready for the holiday weekend. Can't say enough about Dr Grillo's skill, tact and professionalism. Great practice all round including ing front desk, hygienist and the dentists here. I'd give 6 or 7 stars but 5 is the limit!!