Completely disappointed in this practice. We've been going there for nearly 7 years with our 3 children and the level of care and compassion has completely gone downhill in the past few months. I did notice there were staff changes, and I know that can be difficult sometimes, but the overall care of Dr. Wing has been horrible. My 5 year old went in in January and was told he needed fillings. The Dr. did attempt to do them but my son was less than enthusiastic. In the end, we decided we'd wait a few months to try again, since they were not bad.
I called today to have him seen and the dentist blatantly refused to see him citing that the "tooth was too decayed for him to do." Unbeknownst to me, Dr. Wing is not just a dentist, but also a psychic. Considering he hasn't seen my son in months and back when he did, he said the cavities weren't bad and we could wait until his June cleaning to address them again, I'm failing to see how he can see inside his mouth, over a phone, from 2 towns away.
I spoke with the new receptionist again, asking if I was hearing her correctly: That my child's pediatric dentist is refusing to see my child and HELP him, while he's in pain. I heard correctly.
I highly do NOT recommend this practice and I will be taking my children to a new practice that actually cares. read more