Took our son to Cipes for his first dentist's appointment and the team was so good! The front desk…read morewoman was friendly, the dental assistant Tisha was so warm with him, and the dentist Dr. Chisholm was as good as it can get! She was funny and accommodating and didn't push him past his comfort zone, but still got the job done and examined his teeth. We walked out with a toy, a toothbrush, toothpaste, and a photo of his first visit (nice touch).I highly recommend this practice for your children!

Our family appreciates the time and personalization given to each patient and their specific needs…read more This practice strikes the balance between being proactive but not overly aggressive with unnecessary treatments. Their moderate and careful approach to our sons' teeth make this practice stand out from others we have visited. It is small enough to feel personal and is a practice that understands and accommodates a wide range of children's needs, such as kids with extreme sensitivities to sensory experiences. Highly recommend Dr Chisholm and her staff!

Dr.Kwon to the rescue... again! Our most recent trip was…read morebecause my 12 yr old daughter lost a huge chunk of her front tooth during a softball game. We were freaked out but Dr. Kown took her right away, he informed us of her options and what to expect in the future including possible complications as an adult since she is still growing and the crack is next to the nerve. We now feel well prepared what to expect for the future and how to care for her filling. Dr. Kwon is not only knowledgeable, but very skilled, the front tooth filling looks PERFECT! He is truly an artist and he's so kind, he talked to my daughter throughout the procedure, making sure she was comfortable. We highly recommend him!!! - His staff is also fantastic!

Dr. Kwon is the best!!! Very professional and a perfectionist. I'm always happy with the service…read morehis entire staff provides to me, my husband and my 8 year old daughter. These COVID times are tough for all of us... but they make our dentist trips smooth and safe to manage.

Continued to have this dental group. Good service, friendly and hygienist. good teeth cleaning,…read morevery pleased with the outcome. I have recommended 2 good friends and they love the service. Nimmi

This place is absolutely amazing.. From the front desk to the hygienists, doctors and assistants,…read moreeveryone is very professional and courteous.. I was taken in right away and was explained the treatment plan very well after my visit.. On my second visit, my procedure was done painlessly and I was called a few days later to check how I was feeling.. My kids love this practice.. Kudos to Dr Singh for having an amazing team behind him..

On behalf of Maria M. we appreciate your front desk receptionist Maleska, who assisted my mother…read morewith scheduling her appointment. She took the time to answer all of our questions.

While the actual service has been good - billing practice and customer service has been poor…read more a) For services that require co-pay at the time of service - the amount is calculated based on the regular price and not the negotiated network rates with the insurance provider. When the insurance claim is processed, you will get to know that you overpaid your co-pay amount. b) I have followed up with them to get the over payment reimbursed for more than 5 months and they have no clue on the status of that request. They always say this has to be done by the billing department (who are not in their Rocky Hill location) - good luck if you ever can reach them for an update. I would prefer to work with a dental practice who knows how to bill the customers the right co-pay amount based on the negotiated network rate. Even if they can't do that - atleast have a better customer service to reimburse overpaid amounts in a timely manner.

I've been a patient of Dr. Zeng's for around ten years. Although the Yelp category shows him as a…read morepediatric dentist, he treats all ages and one of his offices is in South Windsor. Fortunately, I've only needed basic exams and cleanings most of that time. In fall 2020, I had about a quarter of a molar fall out. It didn't hurt, but I knew it had to be looked at. I was able to get a quick appointment with Dr. Zeng. It was also time for a cleaning. Although the cavity was large, Dr. Zeng was able to fill it and did an excellent job. I continued to have no pain and the filling has worked well. I have complete faith in him as a dentist. It is my clear observation that he is more interested in helping his patients than making money. He has never recommended any questionably unnecessary work nor cosmetic dentistry for me. Because of moving around for my job, I've had about ten dentists in my life. Dr. Zeng is at the top of my list. I highly recommend him and his attractive, immaculate and well-run office.

From the owner: General dentistryread more

I needed an urgent dental appointment for pain, and my usual dentist was booked. I had given up…read morehope that I would find someone, but the receptionist Steph was not only able to get me an intake for the next day but she took care of making sure I was able to get seen right away. Dr. Nanda and the dental assistant Angelina were concise, kind, and made me feel both seen and comfortable throughout my visit and overall, I'm happy to say this is where I will be getting any dental work in the near future.

I have been an patient of elmwood dental for 30 plus years. Although there have been a turn over of…read moremany dentists, I have still stayed with them. Recently I had trauma to my mouth and had a tooth that was wiggling. I called the office and they immediately scheduled an appointment. . When I arrived , my wait time was mimimal..The dental hygienist was so wonderful! So nice!! I then met with Dr.Patel and she was so professional and reassuring! I left knowing what if I needed to look for if any complications occur. I happy so happy that I have stayed with them throughout the years.

I had a very disappointing experience with this dental practice. As a single mom working full time,…read moreI arranged for my sister-in-law to take my children to their appointments because I take their dental care seriously and wanted to make sure they stayed on schedule with their cleanings. Unfortunately, when she arrived with my children, they were refused service because a "parent or legal guardian" was not present. At no point during scheduling was I informed that this would be required, otherwise I never would have arranged for someone else to bring them. I was also told that I had never completed the new patient paperwork, even though it had been submitted over three months earlier. Because of this, my children's biannual cleanings are now delayed. What was most upsetting was that when I called to reschedule, the office refused to reschedule the appointments and declined to continue seeing my children as patients. Overall, I found the experience extremely frustrating and disappointing, especially given how important preventive dental care is for children.

PLEASE do your research before letting this practice convince you that your child has substantial…read morecavities without proof. I fell for the mom shaming, which led me to believe it was my fault, with my oldest child and when the same scenario was playing out with my youngest I decided to get a second opinion. Cavities that were so large they needed *silver caps* turned out to be NOTHING on an X-ray at a different practice. An X-ray that TLC refused to do. They will try to convince you silver caps are necessary. They will try to convince you that you are doing something wrong and not brushing your child's teeth properly. Get the second opinion, please - do not fall for it like I did.

this place is a joke they like to take BP with old devices reading high BP I constantly asked to do…read morewith stethoscope and they don't have one also stated to take it to a medical to see if their BP is correctly reading .... management didn't even bother with me she just stood in her desk looking at me ... had to transfer my stuff to another dentistry because they LOVE to take you in and charge your insurance though ... as I'm sitting there I hear orthodontist telling a co worker things that I should've not heard and was rude to other co worker very unprofessional!!!

I had a great experience here for a new comer every body was nice and polite and listened to all my…read moreneeds and wants Doc. Bob is really cool his assistant is patient and and gentle I was literally almost sleep in the chair my cleaning was great everything went well looking forward to more appointments at this business however I locked my keys in the car got my keys out of the car and one of the young ladies that work there she's an assistant as well her name is Marie she called me after I live to make sure I was OK and that I got in my car now how sweet is that!??? Definitely looking forward to doing more appointments with them and can't wait for the results!

Dr. Cipes and her staff are amazing! My girls have been coming here since they were three and six…read more My youngest aged out last week and I accompanied her for her last visit.. I ended up getting a little emotional when Dr. Cipes and her staff were wishing my daughter well. To realize my baby is a grown up and will no longer have her visits here was bittersweet. I will miss the beautiful decorated office, fish and most of all the amazing service and staff!

The Girl sees Dr. Cipes and really likes her…read more Dr. Cipes maintains a terrific chair-side manner with children. She's calm and friendly which helps ease the anxiety of The Girl. She allows one parent to accompany the child back into the exam room, which is reassuring as well. The Girl has required only one filling, but the procedure was completed painlessly, resulting in relieved smiles afterward. The staff are wonderful with children as well and know how to engage a child in upbeat dialogue to further lessen anxiety. The office is colorful, open and the kind of space I'd like for my dentist! Dr. Cipes is terrific. Now we'll see about that when the braces are needed in couple years.

Buckland Hills Dental, Dr. Kim, (Dr. Chi consulted) and Andre, (office manager) have all lied…read more After Dr Kim refused to fix a partial denture that did not match my teeth (missing teeth) or fit my mouth, I left the denture with them. I did not sign anything or say I would pay for services or materials I couldn't use yet they argued I owed a lab fee of $250 because they can't control what the lab does. They told my credit card company I had the partial and was satisfied. I filed a dispute with proof that it was not true and added they did not make an insurance claim which made no sense if I was satisfied--and filing one would be insurance fraud. A week before the dispute was decided Dr. Kim filed a fraudulent claim for an "oral evaluation," which it wasn't, to enable them to "win" the dispute and keep the $574 I paid in good faith. The oral eval was done and paid months earlier. Beware. A response was posted (on google) by Buckland Dental 9/12/24. Everything they accused me of, or implied, is a lie. Wicked people with a smile. Now I'll take the next step.

I must say I was a little skeptical to go here coz it was in the mall but a friend of mine…read morerecommended. It was easy to make an appointment they are open for more that half a day on Saturdays. They are a children dentistry and a general family dentistry. On weekends they have a different doctor attending than the regular weekday doctor. It was clean. The wait was a little long 20 min over my appointment but that didn't bother me. They make you feel comfortable, they talk you through the procedure as they do it making sure your fine. I used to hate going to a dentist coz of all the traumatic experiences I've had but after my visit here I'm not terrified anymore.