Had to share my delightful experience this morning at Quest Diagnostics in West Hartford…read more I've been poked and probed fir blood for far too many years to even remember, since I was young, it's always been a problem finding a good vein. They eventually did, but the journey getting there was quite painful until this morning when Josie (the phlebotomist ) found a good vein-immediately, inserted her needle expertly without any pain and pulled four vials of blood in what felt like a second ! I just had it say thank you Josie your skill and professionalism exceeded my expectations!!! Well done

Shania took excellent care of me!!! I always pass out but she was super kind and didn't make me…read moreleave until I felt strong enough.

It's a radiology and interventional radiology office. Very clean and nice office. The staff is very…read moreknowledgeable and professional. I received the utmost care. I was very nervous but everyone I met explained everything to me prior and while it was happening.

Forget trying to get any questions answered from these profiteers. They use a call center in the…read morePhilippines for all phone inquiries and scheduling and their operators have zero knowledge about the simplest questions about the procedures. The operators are kind people but it's frustrating as hell, especially since you have bigger problems that require an MRI. But, since JR apparently exists first to milk every single penny out of patients, they are accomplishing their mission. God forbid you have people at each center who can take care of your profit sources, I mean, patients. Well, let's not feed that ugly beast and instead do yourself and humanity a favor and go elsewhere. Oh, and next time someone tells you that Big Insurance has destroyed American health care, the MDs who do things like own JR are right there with them. Guess that 5th house and 4th BMW are more important than us.

Always receive excellent service at Radiology Associates of Hartford. The staff is always friendly…read moreand works hard to accomodate any problems. The technicians who perform the tests have always been very pleasant.

From the owner: X-ray Ultrasound…read moreMammography Bone Density

The perfect place to get your blood tests done. I made an appointment for same day, came 10 minutes…read morebefore my appointment, and was seen almost immediately. The phlebotomist was quick and thorough, she explained anything that wasn't covered by insurance, and then had the FASTEST blood draw i've ever had! I didn't even feel it and it was over quick. Overall, I was there for 20 minutes and had my blood test info back the NEXT MORNING. Make your appointment online and you'll have no issues.

Lack of in consistency horrible service from employees and for that I say what's the purpose of…read morehaving a standby list

Went in without appointment. Waited only 5 minutes and was ushered in for test. Done in nothing…read moreflat. Only inconvenience is having to wear that useless mask. ALL the science says they do nothing except make you "feel" like you're doing something. Purely political. Watch: no matter who wins in November, masks will no longer be needed!

As per my doctor's orders, I had to get some blood work done. I made an appointment online with…read moreQuest Diagnostics for 7:10 am. I figured I'd do it early, because I had to fast prior to my appointment. Their waiting area, is clean and small, with a very handy check in kiosk. This is where I scanned my driver's license, and insurance card. Right then, one of the nurses came and called me to come to the examining room. I've spent less than a minute waiting, I really appreciate this. I don't love needles, and when it comes to occasions like this, I still go by the little kids rule of "don't look and it won't hurt". So the job was done, quick, and painless. However, I felt a bit, lightheaded after. I told the phlebotomist I didn't feel well. I would appreciate some water. She just told me to "have a nice day" and lifted the arm rest. Ok. Well, we all know she didn't really care about how nice my day was. Needless to say, while the job did get done. I don't appreciate people who work in healthcare, who have no common sense courtesy towards people.

I am over 90 years old and have had countless blood draws but this was the best ever and the first…read moreever by a male. My veins are hard to stabilize and they usually poke around and I have a wind up with a big black and blue bruise. He went to a new spot and was so fast I was surprised, no blood, no bruise. This was on May 26th in Bloomfield. My wife had hers done also and when we walked out my wife said that was the easiest and fastest ever confirming my experience. If he can do it that well everyone should be able to.

This is my 2nd time at this location. Check in is super easy. There's a kiosk that looks like an…read moreATM machine. It takes the front and back picture of your ID and Insurance Card. You can book an appointment online, or walk-in with a short wait, depending on how busy it is. Appointments are recommended. I booked mine online 30-minutes before I got here! The wait room is clean and brightly lit. The staff is friendly and efficient. I was out within 5 minutes.

Great service and great staff! I had a prescription from my doctor and they had me in and out…read morewithin 15 minutes. All my results were available the next day! If you want a smooth experience, make sure you make your appointment online. Although they do accept walk ins, they will prioritize people with appointments first. Early appointments book up fast. The staff at this Quest are very busy as I'm sure most of them are. Even so, they take such good care of their patients. Nice and clean office, smooth checking process. My phlebotomist was professional and gentle. I wish I caught her name. I was really amazed at how she handled my fear and anxiety with needles. Loving this location and will continue to come here for any blood work.

Slow service, long waiting list first thing in the morning. There's a lot of room for improvement…read more Staff up, Folks! Maybe consider appointments? Have an express line for working people. The waiting today is packed wall to wall & I believe there are only 2 on staff!!!

Such a slow service. The girl called my name wrong and assumed i left so they removed me off the…read morewaiting list. I had been waiting 40 minutes already. They take 15-20 mins with only one patient. They need to get more staff. It's really frustrating

Poor Management. Stay clear. They cancel my 3 appointments made weeks ago for the same day. They…read morecall 8 days before appointments and say they need to cancel one and would I like to reschedule all 3 to keep them together. I wanted to get appointments done before end of 2024, so I kept two. They call the following day and tell me they need to reschedule the other 2. They had no intention of keeping the remaining 2 appointments and figured if they said they needed 2 cancel 1, I would reschedule all 3. Very dishonest place. Apparently they decided to close until after the New Year and the only way I found that out is from another Google review where another patient had his 3 appointments cancelled for the last week of 2024 and now he loses his FSA money. Unprofessional in every way.

six days and the xray still has not been read…read more insufferable long telephone wait with no way to hang up and get a call back