Cancel

    Open app

    Search

    Quest Diagnostics

    4.2 (14 reviews)
    Open 7:00 am - 4:00 pm

    Quest Diagnostics Photos

    You might also consider

    Recommended Reviews - Quest Diagnostics

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    4 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 months ago

    Shania took excellent care of me!!! I always pass out but she was super kind and didn't make me leave until I felt strong enough.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Anne C.
    406
    892
    2727

    7 years ago

    Business owner information

    Photo of Quest Support

    Quest Support

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    7 years ago

    Business owner information

    Photo of Quest Support

    Quest Support

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Erin S.
    876
    27
    4

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Pat H.
    116
    4
    1

    5 years ago

    Business owner information

    Photo of Quest Support

    Quest Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Quest Support

    Quest Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ann G.
    1
    20
    9

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Quest Support

    Quest Support

    Thank you for taking the time to post your review, Brigid!

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Quest Support

    Quest Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Quest Diagnostics

    Review Highlights - Quest Diagnostics

    Christina is THE BEST phlebotomist there.

    Mentioned in 3 reviews

    Read more highlights

    You might also consider

    Collaborative Laboratory Services

    Collaborative Laboratory Services

    3.0(2 reviews)
    1.6 mi

    My bloodwork was sent to them for testing. Long story short, I was charged twice. I paid for one…read moretest. Seven months later, I am still fighting to not pay the second bill. Billing, and what amounts I guess to Customer Service, have insisted on the wrong narrative over and over. It seemingly is an organizational catastrophe over there, with no one able to not only solve problems for themselves, but solve between departments. (UPDATE) After several more weeks of dealing with this, I have reached a satisfactory resolution and my bill was zeroed out. However, this is after literally dozens of attempts with at least 4 different people in the office who said they were going to "forward this to the Lab Director" and receiving no follow-up. I managed to wheedle an email to said Lab Director, who actually wrote back and said, "Honestly, that is the first I've heard of this and after three or four more cc'd emails, it looked like it had been rectified..." Absolute, total, utter mismanagement by all parties at this operation.

    My doctors office is right down the hall and she always recommends Collaborative Labs. When I moved…read morebut kept seeing her, I tried going to Quest because it was closer, but since my boyfriend lives in the area I've been going back to collaborative. The woman who works there is a fantastic phlebotomist. She always finds a vein, does the puncture and collects the blood quickly and efficiently. I almost never have a bruise and the bleeding stops quickly. I'm known to pass out but she gets it done so fast I never even have a chance. She's truly great and I'm a loyal patient even when the wait is like 45 minutes long. I recommend her to anyone!

    Yale New Haven Health Urgent Care

    Yale New Haven Health Urgent Care

    1.4(5 reviews)
    0.1 mi

    Came in for a simple Covid test.... I checked in 15min prior to my scheduled time. I sat in the…read moreparking lot for 45min past my scheduled apt. Time until I was called in. Swab took all of 5 min. And I've been sitting in the room after my swab for another 50min waiting to get checked out. DO NOT COME HERE FOR A COVID TEST! I'd be afraid to come here for medical attention. No one even stops in to say we'll be right with you. Wow just wow. Horrible service. So as I'm bored and waiting what do I do? Look around the room. Ayup it's filthy... please check out my pics. I would like physicianone for giving me time to write this review. I wonder if they will bring in lunch and dinner. Would it be rude to have a pizza delivered? I'll probably be here until the pandemic ends..... the silver lining LMAO!

    Absolute scammers. They advertise COVID-19 tests on their website but don't tell you they're going…read moreto force you to visit with a physicians assistant so they can charge you for a "visit". Then they say it's probably covered. Guess what? I know it's not and I have pretty good insurance. They told me they'd have to destroy my test if I didn't visit with their PA. What a shameful practice. This is what is wrong with American healthcare.

    Photos
    Yale New Haven Health Urgent Care - Dead spiders and bugs on treatment room floor.

    Dead spiders and bugs on treatment room floor.

    Yale New Haven Health Urgent Care - Ooooooo gotta love the cluster balls of hair wrapped around a step stool in the treatment room.

    Ooooooo gotta love the cluster balls of hair wrapped around a step stool in the treatment room.

    Yale New Haven Health Urgent Care - This air vent in the treatment room needs a shave...

    See all

    This air vent in the treatment room needs a shave...

    Quest Diagnostics

    Quest Diagnostics

    3.0(7 reviews)
    6.6 mi

    Ana @ Quest Patient Service Center was GREAT…read more Unfortunately - following 3 Quest employees should be FIRED immediately: 1: Jim Davis - Quest Chairman/CEO/President + 2: Jamie Bartlett - Quest Sr Director of Customer Operations + 3: Barbara Copeland - Quest Customer Solutions Specialist - - ALL of who blew me off COMPLETELY - - after I reported to all 3 via direct email(s) to each: 2 consecutive failed test dates - - 100% caused by MULTIPLE Quest failures to: A) simply notify (all) patients that Quest system was down + B) instruct patients to bring copy of order for bloodwork and/or C) provide patients option to reschedule. INSTEAD: TWICE fasted for 12 hours + drove to Quest FOR NO VALID REASON + WASTED TIME + GAS + $ IN PROCESS. ALSO wasted extensive amount of time fruitlessly ATTEMPTING to reschedule appointment - to no avail. Quest website ALSO fails to indicate on its effectively-USELESS calendar - and/or confirm via email and/or provide QR code for phone-scheduled appointments - - AND fails to allow rescheduling of order-associated appointments - - SO: - ALSO wasted MORE of own time + that of BOTH pcp staff AND cardiologist staff - reordering SAME bloodwork tests 3 TIMES - - the last 2 orders for NO VALID reason - - as ONLY Quest aware of (first 2) still-valid tests. OVERALL QUEST PATIENT EXPERIENCE(S) IS/ARE MUCH MORE THAN 1 INTERACTION DURING 1 VISIT. As great as was Ana - - Ana alone unable to overcome all of above - - further exacerbated by RUDE + UNPROFESSIONAL + PATIENT-UNFRIENDLY DISCOURTESIES DISPLAYED BY: Jim Davis + Jamie Bartlett + Barbara Copeland - - ALL 3 OF WHOM SHOULD BE FIRED TODAY (+ copied on this feedback via direct email). Good and/or great leaders lead via setting (POSITIVE) EXAMPLES for others (such as: Jamie Bartlett + Barbara Copeland) to follow - - as opposed to all 3 spinelessly cowering under desk(s) and/or failing to EFFECTIVELY reply/respond/resolve - - ANYTHING. GOOD healthcare - - give it (and/or at least CARING) a try: Jim + Jamie + Barbara - - won't you? DC

    Never any appointments for the morning time. I get There before they open and they wait 20 minutes…read moreand more for someone who has an appointment to show up instead of taking someone who ls been there waiting. Standing around doing nothing!

    Photos
    Quest Diagnostics
    Quest Diagnostics
    Quest Diagnostics

    See all

    Quest Diagnostics - The front entrance

    Quest Diagnostics

    3.8(6 reviews)
    3.9 mi

    As per my doctor's orders, I had to get some blood work done. I made an appointment online with…read moreQuest Diagnostics for 7:10 am. I figured I'd do it early, because I had to fast prior to my appointment. Their waiting area, is clean and small, with a very handy check in kiosk. This is where I scanned my driver's license, and insurance card. Right then, one of the nurses came and called me to come to the examining room. I've spent less than a minute waiting, I really appreciate this. I don't love needles, and when it comes to occasions like this, I still go by the little kids rule of "don't look and it won't hurt". So the job was done, quick, and painless. However, I felt a bit, lightheaded after. I told the phlebotomist I didn't feel well. I would appreciate some water. She just told me to "have a nice day" and lifted the arm rest. Ok. Well, we all know she didn't really care about how nice my day was. Needless to say, while the job did get done. I don't appreciate people who work in healthcare, who have no common sense courtesy towards people.

    I am over 90 years old and have had countless blood draws but this was the best ever and the first…read moreever by a male. My veins are hard to stabilize and they usually poke around and I have a wind up with a big black and blue bruise. He went to a new spot and was so fast I was surprised, no blood, no bruise. This was on May 26th in Bloomfield. My wife had hers done also and when we walked out my wife said that was the easiest and fastest ever confirming my experience. If he can do it that well everyone should be able to.

    Photos
    Quest Diagnostics
    Quest Diagnostics
    Quest Diagnostics

    See all

    Quest Diagnostics - laboratorytesting - Updated May 2026

    Loading...
    Loading...
    Loading...