Wtf!!!!!! Why did my boyfriend pull up from the second window and wait 10-15 minutes and we were brought out fries that are not finished cooking and have no salt or seasoning?? and chicken not done... we had to literally put it in the oven when we got home! bread was cold. we were craving zaxby's too, so disappointing to the point I have to leave a review because my boyfriend deserves all his money back. read more

Zaxbys - Crinkle Fries - Large - Fast Food Near Me - Thomasville, North Carolina

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I asked for double fries. I did not get them this time. Ally Zaxbys is pretty good but we've had some problems a handful of times with them. read more

Zaxbys - Not double fries - Fast Food Near Me - Thomasville, North Carolina

Went to this restaurant and ordered a chicken wing with extra spicy sauce but when did the order come out they literally give us the opposite what I told them was very disappointing just wast 17 dollars thank you for making my day read more

My experience her was your average Zaxby's dining experience. The cashier was really kind. The place was clean. The food was average. The price was decent for what you got- except their dumb practice of charging extra for dressings and sauces. The blue cheese on my salad was really good. Overall, everything was acceptable for a fast food restaurant. read more

Zaxbys - 97.0 - Fast Food Near Me - Thomasville, North Carolina

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Stopped here on the way to Durham. Convenient location close to the 85. The restaurant and the bathrooms were clean. It was lunch time and was pretty busy but the employees were great and everyone got their food in a timely manner. I had the House Salad with the fried chicken and that heavenly toast. They have a lite vinaigrette that is pretty good too. I also had a few bites of the coleslaw which was pretty close to KFC's if not better. And to top it all off they have House chips and crinkle cut fries! That is always a win in my book. read more

Zaxbys - House Salad with Fried Chicken - Fast Food Near Me - Thomasville, North Carolina

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Not even 1 Star. Only 1 star because I couldn't leave it off. Apparently, even if the place is only zero stars, you still have to give it one to leave a comment. I went here with my wife one time. If you eat here it will only be once. They may have been good at one time, but who works makes all the difference. We had terrible service and the place was nasty. read more

I used to love Zaxbys but after the last few times I have been very disappointed. I normally get the boneless wing meal with sweet and spicy sauce but when I opened my box I saw that there was absolutely no sauce on my wings. I also get a diet soda with my meal and the last few times I have gone the soda was out and it did not taste good. I am very upset because this used to be my favorite place. Very disappointed. read more

Zaxbys - Fast Food Near Me - Thomasville, North Carolina

Limited seating in the dining area due to COVID-19, chicken fingers were so good! Fries were seasoned nicely too. read more

Zaxbys - Chicken Finger Plate w/ no coleslaw and double Crinkle Fries - Fast Food Near Me - Thomasville, North Carolina

Mediocre dining experience at best. Sine their dining room was closed for more than a year I guess they need some time to get back in the swing of things. After waiting more than ten minutes and my order not being called I went to the counter to check the status. The friendly lady who took my order said it's coming right up. She then yelled to the back asking for my order to be made, how strange. I think a couple that came in about five minutes after me got the friend privilege and received my order. I won't get into that here, but shame shame Zaxby's. Once I finally did receive my order it was piping hot! I was thankful for that. The chicken and the toast were delicious. The fries not so much. They were burnt to a crisp with zero seasoning what so ever. But, I will be back to give this establishment another try as this one was not the usual expected experience at a Zaxby's. read more

I'll make this short and unpleasant, if the closing time is 9pm, I still expect service at 850pm. Everybody don't have a strict 9-5 job. Some people work extended hours past their normal shift. You peeps need to do better. read more

Something is wrong with this Zaxby's out of all of them. Unfortunately this is the closest one to me but every order I get either has overcooked chicken or chicken left out too long and has become stale. Quite a disappointing Zaxby's. Also the employees there seem to hate their jobs cause they aren't willing to make exceptions to sauces and tell you when something cost more if you exchange it. Terrible manners. read more

Clearly staff is slacking. Fries are cold unseasoned, chicken sandwich and boneless wings are also cold, dry and lack sauce. Very disappointed. We eat Zaxby's at least once a week, and have noticed the quality has changed. This is last straw, taking my business somewhere else. One last thing... WHERE ARE THE STRAWS AND NAPKINS?!!! Get it together people. read more

Zaxbys - unsauced Boneless Wings - Fast Food Near Me - Thomasville, North Carolina

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Delish and fast. The staff was friendly and it was nice and clean. I usually get the Cobb which is great but I'm SO glad I chose the wings. read more

Zaxbys - Buffalo sauce traditional wings - Fast Food Near Me - Thomasville, North Carolina

stopped in on a Friday at noon. All outside doors were locked as people were inside dining. Drive through service still going. very annoyed. Went somewhere else to eat. read more

I wish I can give it negative stars, the staff mixed up my order with someone else and when I asked where my food was, she said she gave it to me and gave me attitude. I downloaded this app just to let you know how bad this store is run. Do not ever come here. read more

If I could give no stars I would. This is absolutely disgusting. Tore my chicken to dip and saw glue looking substance in the chicken, then saw my chicken was in fact pink.....definitely would not ever go here. Go to any other zaxbys but this one. So disappointing and with the other reviews I've seen it's clear this is not the place to go. Check your food!! They clearly don't cook it. read more

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I love Zaxby's! Absolutely love it. Every time I come here the ladies alway get my order right and they are super quick when I'm ready to get home and eat it. I always get a 4 piece chicken tender plate with a Mello Yello. It's my weakness. It's nice Thomasville has one of these now!! read more

I was so excited to have a new restaurant in the Thomasville area. I have been to this location several times since they opened. I will never return and haven't been here for the past year. The staff here are young and don't care. They are there for one thing and that is a pay check. Food is either cold, burnt, or has a weird taste. They want to charge you for any and every dipping saucer that you could want. If you order hot chips you have to pay for the ranch. Just add it to the cost of the chips and provide it regardless. This is the only place I know of that charges for the ranch for hot chips, and the package ranch they provide is horrible. The coke machine is nasty and is always out of soda. Even the other locations in the Triad area have went down hill. I just avoid Zaxby's all together. read more

We stopped here on the way home from a road trip. Obviously there are not many choices for a vegetarian since it's the chicken place but I had the grilled cheese and a house salad and it was surprisingly good! Their grilled cheese sandwich is golden brown and crispy on the outside, and stuffed with warm melty cheese. The garden house salad is big enough for 2, loaded with toppings, and it only cost about five bucks! The Texas toast is crispy and buttery and garlicky and totally addictive! The carnivores reported that the chicken strips are great too. We don't have this restaurant in my city but if I'm ever passing one I wouldn't hesitate to stop and have a quick fast food lunch here! Also, we left a brand new iphone here and the manager was great with coordinating the return! read more

I mean the only reason why I come here anymore is because it's close. Racheals service was terrible plus it came with attitude and it seemed like the rest of the team were all playing games and didn't care. This Zaxby's has really gonna down hill. Personally I'm going to have to go to the Zaxby's in Archdale and the service is 10 times better! read more

Went thru the drive thru this evening. The girl taking orders was standing near the tea/soda area. She raised a device to her mouth and when she blew the smoke out I realized she was puffing on an e cigarette, yes, inside the building while working. The experience we had while taking our order wasn't the best, the restaurant was out of slaw, they had no drinks other than tea and water, the general Tso chicken sign was still out, we were told that special no longer existed...but the cigarette was the last straw. Will NEVER go there again. read more

The service is absolutely horrible I've been here a couple time through the drive through and they always get my order wrong and when I come back to get it right they always have an attitude, just today I went inside and I have never been so disappointed this is a new restaurant and it's already so nasty the floors where sticky and the soda machine was broken and it was shooting soda at my shoes and they didn't even clean the tables and we are in the middle of a pandemic read more

Extremely slow service to the tune of 20min. Cashiers completely unfamiliar with what they are trying to sell. This is my first and last time in a zaxbys! read more

I gave this a 4 out of a 5 star because they weren't busy enough to give a full review. However, I really enjoyed my first time visiting a Zaxby's. It was a really nice experience. I went simple in getting chicken fingers, fries and toast. The toast was so delicious, but I'm easy to please. I loved the Zaxby's Sauce. It's really good with a nice kick of heat, but nothing overbearing. Also, huge fan of the Cola Machine and being able to have more than just one flavor of a drink! read more

Great milkshakes. Great cheese popper things. Chicken was dry and over cooked. Fries were soggy and under seasoned. read more

I was given the wrong order (was in a hurry so I accepted it ) with sauce so hot I had to cut the skin off before I could eat.