Had lunch here today before the rush. Staff was cordial but seemed forced not super friendly. The soda machine looks like it never gets cleaned. I ordered the chicken tneders. The chicken was ok a little too salty and I love salt. Wish they had gravy but instead they charge you a dollar for any dipping sauce you order. The sweet and spicy sauce was not good at all. Buffalo sauce was just ok. I think I would have preferred to just dip food in ketchup. My favorite part was the seasoned fries. Would come here more often if they had it clean and gave you better dipping options. read more

They were a little Shystie with the fries and the chicken sandwich was ok 2 out 5 maybe first time visit and last

I personally love Zaxbys. They are always consistent, speedy and delicious. I live near Potranco and 151, and there are like 5/6 fried chicken spots I could visit. Instead I make the 10 min drive just for some Zaxbys on a weekly basis. The nuclear sauce is to die for goes great with the entire meal. Chicken tenders are always juicy, fresh and have great flavor. Place is pretty nice inside for being a fast food chain. Employees are always friendly and quick. In my opinion one of the best fast food fried chicken places ever! read more

So I personally do not get this restaurant, all based on the taste of the food. It is a nice place, very clean, and the folks are very friendly. The food was served quickly and hot. But just found chicken not to have a recognizable taste, like under seasoned. The only flavor I found came from the dip sauce, which I do not prefer. The fries seemed undercooked, so that did not help. Unfortunately for me the best thing there was the iced tea. I am unable to recommend. read more

The service was quick and the staff was very friendly. The lemonade was delicious! The tenders were about a 3/5 , the fries weren't my favorite neither was the toast. I probably wouldn't get the same items , next time I'll probably try something different read more

I think I really need to be in the mood for fried food bc that's exactly what this tastes like. A few of the bites were good! But it got kinda old quickly. I got the garlic Buffalo sauce which had nice flavor. Not too spicy. I really liked the fries and toast. Went through the drive thru, it was quick! read more

Zaxbys - Salad Near Me - San Antonio, Texas

We LOVE Zaxby's almost as much as CFA. We were regulars back on the east coast and couldn't believe we were getting one just a few miles from our house. I was pretty annoyed when I found out they didn't have the Black and Blue salad. We went a few times opening week and kept going back until the food wasn't as appealing as it had always been. We went today and I'm done. Our food was disgusting. $46 for 3 meals and the most edible part was the cold fries. We could have gone to Texas Roadhouse for steaks for around the same amount. I'll share opening day and today for comparison. Same exact meal.... can you spot the difference? My tongue torch tossed boneless wings today were old and tasted like grease. And my large fries was half the size from opening day. Sorry Zaxby's ... there are too many other chicken places around SATX for us to keep coming back. read more

Zaxbys - Opening day-less than a year ago. - Salad Near Me - San Antonio, Texas

I visited the drive thru around 1pm on a week day. To my surprise there was no line. Does not one eat lunch around here? I ordered my food, the prices were decent for the quality. However, the wait time... I was the only car in the drive thru and I had to wait 20 minutes for my food. They apologized for the wait. At least the food was fresh and tasty. read more

Second visit and we are just as impressed as the first experience! Marissa was behind the counter and she was super sweet and patient. She frWe were trying to download the app, but it was taking forever! She just smiled and waited for us to get it downloaded & signed in - nice change from many people being frustrated or annoyed with it taking so long to download! Food does take a bit to cook, but it's always very fresh & crispy. This might be our new favorite chicken place! read more

Zaxbys - Zax Snak meal - Salad Near Me - San Antonio, Texas

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The service was excellent. Food came out fresh and was quick. The reason for my review not being a higher rated review is that the food is just EH! I ordered their signature chicken sandwich and asked for it to be spicy. What a disappointment! The sandwich was nothing special. The sauce was like thousand island dressing with a little spice added. So my ratings come down to service being a 3 and the food is just a one. I should have gone to Cheba Hut (for you Alamo Ranchers) or Sonic instead. read more

I was dying for Zaxby's. Bring a Georgia girl, I was excited to find one here but the drive discouraged many times. I had a new job detail and behold! What's down the road from the job? Zaxby's. After work I decided I'd see if it measures to Zaxby's at home. First of all, I'm fully aware this is Raising Cane's town. We actually had one in my hometown in Georgia but it didn't survive in Zaxby's country at the time (side note, if they tried it again it would probably do better). Anyway, full disclosure, today's Zaxby's isn't the one I grew to love over 30 years. They've made changes to the food, specifically the fingers and the toast that I'm not a fan of. But what never seemed to disappoint was the fries and the wings. And they didn't disappoint here. My flavor is always hot honey mustard and I love dipping my fries in the ranch sauce. My first order was online and I picked up in store. I had to go back in because the soda was all carbon. I forgot how much I miss going inside to use the freestyle machine. The food was good. I realized I don't miss the fingers at all and made a mental note to skip the wings and things and just get wings and a side order of fries. I did that on the second try. Overall it's a quick fix like home but I gotta tell you, if I could get Zaxby's wings and fries with Cane's fingers and toast! Now that would be a perfect combo. read more

Terrible place. The worst ever. I ordered Zaxby's chicken sandwich using doordash. I sit down to have supper and my sandwich has no chicken. My pickles have no ranch sauce. Will never again will I order from Zaxby's. If you go to this restaurant be prepared to be disappointed. No quality control. Aw I forgot... no ketchup for the fries!! read more

Zaxbys - You will not believe it!!! - Salad Near Me - San Antonio, Texas

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* chicken and fries were okay * coleslaw was sour (possibly expired) * ranch also tasted expired not like traditional ranch * Zaxby sauce tasted like Canes sauce with more pepper * Customer service needs improvement * lobby was full of smoke from fryers * multiple customers came back with wrong orders * missing items from my order had to go back * there's no room / structure at the counter to order so customers were standing around confused about who's waiting for their order and who needs to order * drive-thru was backed up * very young staff mostly having fun / talking / getting soda while orders were backed up manager had to come out to get them to work * ordered online and order wasn't ready when time was given on receipt * online orders are just thrown on this wire shelf where anyone can just steal an order Will not return read more

Aight Alamo Ranch let me set the record straight since there are 2.5 stars! This food establishment should be 4.5 the food was delicious! Great job crew !!!!! My first time having this food! Now I got a wing place closer to home!!!!! Whoever is the manager here read more

Zaxby's has arrived at Alamo Ranch! My previous encounter of this chain was back in San Marcos a good distance from this one. Let's review the service, the staff was very friendly and outgoing on a busy July 4th lunch hour. We ordered pretty quickly and the food came out within a reasonable amount of time. The chicken strips were moist flavorful and the Buffalo garlic boneless wings had great flavor and crunchy chew with caution. The crinkle cut fries were a bit soggy with seasoning which gave it a great flavor overall the fried chicken delicacy was good however the fries could use some work which one star falls, would recommend it for those seeking variety and options in a fried chicken restaurant! Until next time Zaxby's! read more

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My family and I went to the one located on Alamo Ranch Pwky. The food was fresh and delicious, clean environment and the service here was great! read more

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I ordered online the 6 piece chicken tenders. I really liked the tenders as they were lightly breaded and had a good flavor to them. I also liked the Texas Toast and the Zax sauce had a nice kick to it read more

Zaxbys - 6 piece chicken tenders with fries, coleslaw and fries - Salad Near Me - San Antonio, Texas

Stopped here for something to eat before work. We waited in line for over 10 minutes just to get to the speaker with one car in front of us at the speaker and when we got to the speaker that told us they will be right with us and we sat there another 5 minutes. By the time we got to the window no one came to charge us for another 5 minutes. Then we sat there another 10 minutes waiting for our food and when they gave us our food it wasn't our order. I gave it back told him it was not our food and told him if our food was not ready if I could just get a refund because we have already been waiting longer than we should have. He nodded his head and closed the window and we waited a few more minutes and he came back with our food and practically threw it at us. We left because at this point we are going to be late for work. The food was not fresh or made right and they gave me no fork for my salad. read more

I had to watch a manager act completely unprofessional to the cashier today. That manager needs to go. That manager seem very young and full of herself the way she embarrassed one of her employees. This place can do better read more

Very underwhelming. The 3 tender combo comes out to $9.41 and when I grabbed the bag I was very disappointed because it weighed almost nothing. The tenders are very small and the portion of fries is sparse. The tenders do have good flavor and crisp to them but the fries were old and dried out. Next time I want chicken tenders I'll just go down the road to raising canes or Whataburger to get more bang for my buck. read more

Zaxbys - 3 piece tender - Salad Near Me - San Antonio, Texas

This is my second time here. Food is great; this go around I ordered fried dill pickles and the Big Zax Snak. Food is really good however I don't understand why the AC needs to be set at refrigerator temperature. The food gets cold pretty quick once you sit down to eat. Other than that I'd come back but probably do drive-thru. read more

Zaxbys - Fried dill pickles - Salad Near Me - San Antonio, Texas

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I've been going to Zaxby's since they opened. I always order the fried chicken Cobb salad. It's so good, but today I was so disappointed. The salad was horrible. It was gross. To top it off there was a hair in it! I took the salad back and got my money back. Ugh I'm not going there anymore. read more

Zaxbys - Salad Near Me - San Antonio, Texas

This food is like opening your freezer and popping a box of already prepared food or Anytizers in your microwave, setting it on the counter to cool off for 20 minutes then eating it. But the soda was good. read more

Zaxbys - Pickles - Salad Near Me - San Antonio, Texas

After reading the sketchy reviews I decided to take my chances and eat the Zaxby's in San Antonio. I took a little bit of time deciding on what I wanted to eat, the lady who took my order was kind and patient with me as I was unsure about what I wanted. I finally ordered the 3 piece tenders and the traditional boneless wings w/ sweet and spicy sauce w/ an peach tea. The drinks of course came out first the peach tea was really sweet. The food did take some time before they handed it to me. When I asked for sauce for my tenders they told me that each sauce would be an additional $0.39. The outside looked very clean and the food did come out hot and was good as well no complaints about the food at all. read more

Zaxbys - Drive thru menu - Salad Near Me - San Antonio, Texas

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Zacby's on a Friday afternoon (3 pm) was insane! Super crowded inside and many cars lined up at drive thru. Went inside and ordered chicken strips, chicken sandwich, and buffalo wings with fried cheese bites. Chicken strips were good-- Fries were very salty -- Chicken sandwich was delicious -- Wings were tasty....but cheese bites were bland and flavorless. Had to wait 30 minutes for order. Employees forgot to put the wings in the bag and I had to drive all the way back to fetch them. Shame on them and shame on me for not checking. Casual offhand " apology " given upon my return. Oh well... read more

I tried Zaxby's Alamo ranch location and was very happy with the experience and food. This is a new location so I was not sure if it would be very busy or if there would be a long wait. I was happy to arrive an have no wait at all. They was plenty of space in side and no crowd. The restaurant was clean and the staff was friendly. The staff was cleaning the entire time I was there. We ordered our food and received it in less than 10 mins. Everything was fresh tasting and very good. The chicken was crispy and juicy. The Zaxby's sauce added good spice and variety. I had the tenders and wings with garlic sauce. I was very happy with my food and the price. They even offered a military discount. My wife had a chicken salad that she enjoyed. We had a good experience and great food. Kudos to Zaxby's!!!! read more

The best grilled chicken salads and chicken sandwiches and chicken fingers. Alamo Ranch also soon coming to Potranco Rd. Super clean and friendly staff. Highly recommend! read more

We ordered 2 chicken sandwiches 1 spicy and 1 regular. The spicy wasn't very spicy but the worst part was the chicken. I couldn't decide if it was under or over cooked. The chicken was hard and really chewy very odd texture -we ended up not eating our meal. read more

Hopefully, yesterday's disappointment was a one off. The chicken was over cooked and seemed very small. Fries were soggy and cold. The lack of parking and small dining area was also a factor. Guess we'll wait to let the newness wear off and see what happens. read more

I am such a major fan of Zaxby's. I was beyond excited when we received a location in San Antonio. The first thing I noticed was the restaurant only had one car in the drive through. Any true customer of Zaxby's knows the line is always wrapped around the building. The food was horrible. I would prefer to travel to MS,GA or any other state than to receive service at this location. I would even drive an hour to San Marcos. This situation is very disheartening. Because of the lack of business this location has there probably would not be another location added to San Antonio. I wished someone from corporate would step in and provide some additional training. read more

We gave it two weeks for the newness to wear off and went there for dinner tonight. There was a huge line in the drive thru like there was the fist time we tried going. And upon going into the dining room it was also busy with a couple empty tables so we decided to stay and try it. We walked up to the counter and it took a minute or two for them to acknowledge we were there. We ordered and got the same meal just different sauce on the boneless wings. It seemed a little over priced but most things are these days. I got the bbq sauce on my boneless wings and he got the honey mustard. Mine were extremely saucy, I didn't finish them. The smell of the sauce was extremely strong. The regular tenders I thought would be good, I mean how do you screw up fried chicken. They had a weird after taste, not sure if it was the grease or if they had been sitting for awhile. Nothing was extremely hot even though they were really busy. Fries were nothing special, frozen with a little seasoning. As we sat in the dining room eating, I couldn't help but notice that the dining room was in need of a good cleaning and picking up. Trash on the tables and floor. I understand it is no one's "JOB" to clean up after the lazy slobs in this world, but with the amount of employees I saw in there I feel that management could assign someone to just focus on keeping the dining room clean and welcoming to guests. Also the Trash cans overflowing so they covered them with a tray I guess until someone would change them out. The dining room was very loud, people yelling out names for orders that were ready and everyone trying to over talk the noise I guess. We went here only because my boyfriend grew up with Zaxby's in Georgia. This was my first time. He says it is nothing like it used to be and we more than likely will not be returning. We both thought it was gross. read more

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Chicken was gooey in the center. I would never eat here again. I took a few bites and threw the whole meal away. read more

Good as heck! Chicken is always crispy and I've never had bad service from here! I love it and can't get enough!

I had surgery on August 20 of 2024. My daughter asked me what I want when I came out of surgery. I said so she stopped and I was a little out of it but the food was cold. It was cold so we called that couple days later, and they gave us more food. It was cold. The chicken wasn't as long as my pink read more

Great wings and food, consistent service love this place so glad they built one in San Antonio

Food good just bad manager named Asiah I believe. I was told by Ms.Lauren at the register in drive thru that was her name.Window crew had bad attitude and made it difficult to make 3 separate order for one vehicle. read more

Ok, four visits, four incomplete, wrong, overcharged orders. There is something fundamentally wrong with this location or the mgmt who is not overseeing a young staff. Complete lack of attention to detail, wrong orders, etc. Zaxbys has a good product, too bad Corp doesn't pay attention to locational reviews. read more

Food was way less flavorful than Canes. The sauce wasn't flavorful is what it was. That Canes sauce somethin special, this sauce tastes like watered down Cane's sauce. Sweet tea was good, taste like Bushes'. The fries are mid, maybe it was the batch I got but damn. And for some reason, my tenders smelled like cigarette smoke. Weird right. Like if whoever made them was smoking and the cigarette smoke stuck to my tenders. Didn't go inside, just the drive thru. The cashiers was rude too. Got the order wrong as well. Maybe it was end of their shift but that's their job, do it or someone else will do it right, right? Comments say the manager sees these so, do your job. Remind your guys. Cheeba huts pretty good, go there. read more

Honestly super disappointed. I've grown up eating Zaxabys bc it's very popular in South Carolina. The food was barely Luke warm, the tenders were mostly just fried bread (no chicken at all) and everything was way to salty. read more

I ordered almost $40 worth of food. On a steady but not so busy Sunday July 3rd. After waiting over 20 minutes of my food, I had to approach the counter. I was informed that they were going to make my food. This is a terribly ran restaurant. No one was concerned about my order. I paid the posted prices and just want my meals. The assistant manager was not helpful and had a slight attitude. As did the cashier. I've had the other location near the outlets. This SA location is off to a bad start. read more