We went here at 9:11 pm and I walked in and ordered a 8 piece livers and gizzard and a tender roll, but when I said can you make it fresh he said "certainly you're the customer." He was very nice and told the cook to make it fresh so he did. I was waiting for 8 minutes and I said I wanted a small cup of ice and he said "are you sure I can give you a drink since your order is taking long." I said "ok that's great thank you" he gave me a sweet tea so I took it to the car and I came back and he said "you're order is almost ready would you like another tea." I said "ok thank you" so he gave me another one. 5 more minutes later he said "did you get your order?" I said "not yet I don't mind I see your busy." Which I saw how the drive thru was packed and raining. So he was super very nice too give me this much of livers and gizzards tenders, fresh rolls, gravy, serendipity packets, and a gallon of there sweet tea plus the best part it was super hot and he said he was sorry I hope you come back and I said "thank you so much and I really appreciate this you made my day, but what's your name?" He said "my name is Josh." I will come back to this establishment and everyone was super friendly and working very hard especially when it was raining Thank you! read more

Bushs Chicken - Chicken strips, rolls, gravy, sweet tea, French fries, livers and gizzards - Fast Food Near Me - San Antonio, Texas

I'm giving four stars because the staff who help outside are superior in personality & care, compared to the assistant manager who waited in me today when I went inside for the first time ever. She was just not friendly. Complete opposite from her entire staff. Sad. If this is how you lead by example, you are failing. Thankfully, your staff is superior. It's Bush's Chicken. They don't do food wrong. I've never received a wrong order. Not once. Their chicken is always freshly fried, & they always have fresh warm rolls. They do have good tea, but I cannot drink the sweet. Its is too sweet. But, they brew their tea properly. I always get me a cup of unsweetened tea. Never disappointed. I do not like white meat. Thankfully, I can always order a three piece thighs without any issue. I did just discover they have baked chicken. Although I do not know anyone that has ever got an order. So, if you have, let me know what you think. I'll try it mext some. Opened my to go box & was surprised how old the chicken looks. It is not hot, actually, kinda cool. I came straight home after ordering. This is disappointing. I actually liked this location. But, after going here about once every 30-45 days, not a bad percentage. Which is why I stuck to the four stars. read more

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The food was really good the gravy was ok I had hoped for better but still good. You can tell the location has been there for a while but they maintain it clean. The people were very friendly and respectful. I would come here again. read more

We waited 45 minutes for the wrong order. We were told that we would have to wait for thighs to cook. Meanwhile an employee is our front having a personal conversation with someone in a car. As time goes by cars begin to stack. After 45 minutes we a given someone else's order. Our last trip to this place. read more

Short staffed and out of cole slaw at lunch time. Took a long time to order. Staff was friendly and apologetic

Value for your money. Great chicken and the service is bomb. Try the okra, the coleslaw is not my fave but the mashed potatoes and gravy are yummy. Great service with a smile! read more

Establishment smells like a can of bounce that ass, and it makes you not want to eat inside but the food is great ‼‼

New manager Gino made my first experience with Bush's Chicken memorable! His excellent customer service, the delicious chicken and yummy bread all assure a return visit on my next chicken day! read more

Visited here today. First the team member who came to the door was very rude and told me to go thru drive thru. She said can't you read the sign. Went to drive thru, the big woman at the drive thru was a great person and team member. She order and brought it to my truck. She was all smiles and helpful. She should be the manager. This is the reason it gets 4 not 5 stars. read more

I love fast the girls are running to take your order. I would recommend this place to anyone, I love their gizzards when they are fresh! They also have really good sweet tea. read more

I've always been a fan of their chicken and service. After our winter storm they re opened and served like champs. The lines wrapped around the restaurant and we thought to ourselves wherever ever we go, there's going to be lines. Little did we know heck they are pulling their Top "A game" today. PLUS with a smile and awesome costumer service. And just to think, the way we put our orders in! They have to come outside to us! Sincerely Big thank you. read more

They have the best bone in chicken . And tender Tuesday is a great price too. Have you tried Wing Weds

Their food is bland at best. Have you ever heard of SEASONING chicken?? The tea is really good, maybe you should just change the name to Bush's Tea read more

Customer service was horrible!!!! Employees can not get the order correct. No matter how simple it is. Would never come to this Location again !!!!!! read more

Very polite employees. The only thing I didn't like was I couldn't get my own drinks. They have to get refills and if they get busy it's hard to get refill. read more

Awesome tasting chicken! I really like their spicy serendipity seasoning and their buffalo/ranch chicken tenders with fries!

Really good chicken. Just wondering why they don't show the prices. It's kinda odd. They do as you what pieces or chicken you want and customer service is great. 15 piece with sides and roll will cost you $36 just to give you an idea. read more

Really bad! The server comes out, tells me they are closing because they are out of flour. Then continued to tell me that they have two bags but the manager prefers not to make anymore. Seriously?!? Wow, really need to look for a new manager if the just want to close early. Sad....Not ever coming back to this location!!!!! read more

Bushs Chicken - Fast Food Near Me - San Antonio, Texas

This place is a BONNER I wanted to get some chicken one day, the guy couldn't tell me what kind of chicken plates they had so I ordered a three-piece. then I asked him what about the sides? Then he charge me extra for the sides. And then I had to ask him what about a drink? does it come with a drink? and then he charged me extra for the drink. It have been easier just to buy the meal I don't know why he didn't suggest that I couldn't find it on the menu because the menu was too crowded I like their chicken, its usually good but the service here is getto. Wont be going back here any time soon read more

Okay yes it's a chain I'm not too crazy about those. But, and this chicken is really awesome and the crinkle fries ........A...amazing! Sweet... tea ...talk about diabetic delight. Chicken fresh never frozen can't beat that!! read more

Foods: Loved the fried chicken, jalapeno poppers and the gizzards. We ordered a breast and a thigh both were crunchy and moist. The gizzards also came with a white gravy. The staff was really nice too. It's also a very clean looking place. There was a constant flow of customers. They could work on wiping the tables down. Extra condiments cost extra. The ranch in perfect with the poppers. read more

I don't know who seasoned and fried my chicken tenders BUT they were perfection! Not too salty, crunchy, and hot & juicy. I tried to call and give the compliment but "the number isn't registered with the pbx". read more

Only good thing about this place is no more. How do you take away the kens jalapeño ranch. Im bot trying to dip my tenders in that bland ass gravy. Sad day read more

After waiting in the drive through and noticing the employee started taking orders of other cars that showed up after us my husband asked her if she saw we were waiting too? and she replied "I'm kinda busy right now!" We thought that was rude and unprofessional. A simple, "sorry, I'll get you next.", would have been a better response. And she was the day manager!!! Unfortunately, it left a bad taste. The food could be spectacular but we still wont return until the service has improved. read more

Place sucks dick. Waiting line was 30 mins cause the cracked out cashier does everything but her job and not take any orders

Asked for 2 mashed potatoes and they gave me 3 gravies no mashed potatoes, please have better quality assurance check now I have no mashed potatoes read more

Set in line for 13 minutes before anybody ever came to the door of my vehicle. Then the excuse they only have two waiters, I'm the only vehicle in-line other people went inside to place their order I have not seen but one way there now in 16 minutes. Call The restaurant manager inside on the phone because of the way I am dressed and dirty from doing yardwork, he said he would be out in two minutes, it's been 12. No competent employee at this restaurant horrible would rather go taco Bell when it opens next door. Do not waste your time at this location employees don't care manager doesn't care why should you make them money if nobody cares? Wonder what the restaurant kitchen looks like if they don't care? read more

I come to this Bush's because it is near where my fiance works. The food is great, but service time needs some improvement. It usually takes between 3-5 mins to be acknowledged vfor my order to be placed. Once I am finally acknowledged the service is good, and they apologize...But by then I just want to get my food and go. The location on Huebner is 100% on service and hospitality! read more

We stopped here because it was on the way to my parents house. My mom loves their gizzards. We didn't wait long but it took the employee some time to charge my card and hand it back. She kept putting it on the counter and getting frustrated. At one point the recipient she printed out to charge me at another station disappeared. All said and done we got what we ordered and let me say the gizzards are amazing!!!!! I also ordered some pepper poppers but was not impressed. It seemed we caught them at a off time as everyone seemed to be flustered and lost. 4 stars for confused staff. read more

Never thought I'd say it but, THIS ONE LOCATION I'd say is better then canes. The chicken is awesome and so is the Mac. The server man was really cool aswell he remembered my whole order in his head VERY IMPRESSED since it was a huge one good job mate. read more

Been here alot! I've only had one mix up on my order out of like at least 20+ drive thrus so I'd say that's great! The only reason I didn't give a five star was sometimes it does take a while for them to get to you in drive thru. It's understandable especially during like the 4/5pm hours. But they do have yummy food. And it's a favorite spot for sure. read more

Horrible experience! BEWARE!! BEWARE!! It started off in the women's bathroom, where I watched the pregnant employee exit the bathroom stall with her food apron (food safety violation! Food aprons should not even go into the bathroom!) Then, she did not even attempt to wash her hands before returning to the kitchen! Do I even have to say that that is the food safety violation? I attempted to wash my hands, only to find that there was no soap. Luckily I carry hand sanitizer. After waiting quite some time behind another party at the register, as we were all being ignored by the staff, someone finally decided to wait on them. He then proceeded to ignore me. It turns out that was the manager LOL. Once I was finally able to order my food, while he was getting it all on the tray, another customer came up to ask how much longer it would be before she would get her poppers? He walked away without even answering her, but then took the poppers that he was going to put on my tray and gave them to her. He then told me he would bring my poppers out as soon as they were ready. I ended up having to sit at a large 5 person table, because all of the smaller tables were dirty. The floor was also dirty. I was completely finished with my meal before he even came out to check if I had gotten my poppers (which of course I had not). He told me that it was his employees fault. My chicken livers were overcooked, some of them had obviously been sitting under the heat lamp for quite some time because they were dried out and tough. They were also so over breaded that I had to remove most of the breading to even find the liver. The mashed potatoes and gravy had no flavor at all. I haven't even tasted the chicken yet, at that point I had lost my appetite so I got it to go. Their business had slowed down quite a bit while I was eating (although the dining room was no more than half full the entire time that I was there ). However no one made any attempt to clean tables or the floor. They did come out and empty the trash cans. And the manager found time to stand out in the dining room and watch the ball game on TV! Several employees were standing around in the kitchen area taking a break. One female employee finally came out to clean the tables after the dining room was empty. This was my first (and LAST) visit to Bush's Chicken. I have worked in the food service industry for 20+ years. I have to say this is one of the most piss poor dining experiences that I have had. It was a total waste of $16, The only part of the meal that I enjoyed was the sweet tea. I will certainly not ever be back! read more

I'm disappointed in the quality of the chicken wings I've been getting. The size of their wings are getting smaller. I called and suggested that they work on getting their quality control up and running, the wings were super small and barely had any meat. I was told that they sell whatever was delivered, they couldnt throw them away. I think I would start buying from another source. Serving them, to me, was a disgrace. read more

great food fast service! Tender Tuesday special is a great value. 2-5 pm they have half price drinks.

This one so far has my money! they are fast friendly and delicious! I enjoy coming here and they serve me with my order right everytime. I have had dry uncooked chicken before but this one sure beats them by a long shot!!! cooked perfectly not overcooked, juicy and much much more. a must if you enjoy cheap but good chicken!! read more