Not sure why the reviews are so low The food was very delicious, tasted fresh, and the assistant manager, an older gentleman was very very courteous and friendly This was a refreshing visit! read more

Chicken fingers and fried potato sticks... I uh,,, I don't know what possessed me to try it. Maybe because every time we are in the area. I constantly see it, and people in the south is totally crazy about this chain. So here goes. Zaxby's Spicy Signature: Eh,, it's whatever. The chicken sandwich war between the giant franchises just ended. I feel as this one doesn't even compare. Kicking Chicken Sandwich: Chicken Strips smothered in hot sauce in between Texas toast. Absolutely forgettable. Like I said, there are plenty of other chicken sandwich places now. And I feel as if this is one of those restaurants that caters to the, "I've been eating zaxby's ever since I can remember" crowd. The chicken fingers and fried potato sticks officionados. Although service was pleasant as ever. The food is definitely not for me... find me elsewhere. Thank you so much for reading my review. I hope this helps with your decision making experience. Enjoy your awesome yelptastic day!!! read more

Zaxbys - (",) - Fast Food Near Me - Roswell, Georgia

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Yikes... this is considered food? We picked up some zaxby's for lunch and the food was just ... well not good. The chicken was not crispy, my sandwich was soggy and way salty, and our service was sooooo not good. Zaxbys back in TX was ok... my kid liked it, but I always just tolerated it. Not anymore... this is it fir me. I can't I believe I spent money on this so called food. No one really ate their meal! Never again! read more

Zaxbys - Fast Food Near Me - Roswell, Georgia

I'm not sure why I didn't give them 5 stars before, maybe it was because of too much ice in my drink But the service here is OUTSTANDING. I love these folks' energy and sincere customer service. They ALWAYS do a great job in every way. Friendly and sincere, AND professional and focused. It's not easy to balance both of those categories but they nail it every time. Plus they love my dog And of course the chicken is sooo yummy. Thank you. read more

Pretty good! Employees at the counter are super friendly! Food came out in less than a minute. Everything was tasty per usual at Zaxbys read more

Zaxbys - Big Zax Snack - Fast Food Near Me - Roswell, Georgia

I've been to this location multiple times and each time it's been great. Service is awesome, greeted and smiles each time I come in, order is fresh and hot and accurate. Employees are usually always staying busy and cleaning the areas and it's a nice atmosphere. I would recommend this zaxbys to anyone. Also tons of parking and drive thru is convenient and the restaurant is easy to get to. read more

Zaxbys - Wings and Things - Fast Food Near Me - Roswell, Georgia

great food, so fast done before we even finished filling our drinks. Manager Alex took our order where we proceeded to change our minds repeatedly and adjusted quickly, made it a hasty event read more

CREDIT CARD FRAUD/ IDENTITY THEFT USING ZAXBYS DRIVE THRU. AVOID THIS ZAXBY! (OR AT LEAST DO NOT USE THEIR DRIVE THRU) I have 7 fraudulent charges for the "Playstation Network" at a cost of close to $90 after visiting Zaxby's drive thru on 7/30 at around 8:30PM. The most recent charge was on 8/07 for $59.99 for the "Play Station Network" where I was able to reject that charge through my credit card company. I visit this Zaxbys frequently and this is the only place I shop where I have to physically hand my card to a cashier and am unable to see what is being done with my card. I suspect the cashier or someone in the kitchen was able to take a photo of my credit card, hand me back the card and use that information to make purchases at "Playstation Network". This experience has made me extremely hesitant to visit this Zaxbys location and I certainly will not be using this store's drive thru again until a more secure method of payment is made available via drive thru. read more

Zaxbys - This was a chase fraud alert I received after using this Zaxbys drive thru. - Fast Food Near Me - Roswell, Georgia

Been to this location like 100 times and this is definitely one of the better ones. Very consistent with the food and the customer service is always really friendly read more

My first time at this location... its just as awesome as usual. Zaxbys always gives you a great fresh meal, with friendly service at any location! Keep up the great work!! read more

Zaxbys - Buffalo Fingers Combo (tossed in Swee & Spicy) - Fast Food Near Me - Roswell, Georgia

I always order Traditional Wings and Things (plain) and I love this chain. Usually,the food is delicious but not this location's food. I recently moved here and have gone twice this month but never again. I am particular with my chicken and fries. I don't like my chicken or fries fried hard so I make sure I am clear that I do not like my food fried hard, dry, and crunchy and I also have braces. Chicken needs to get to 165 degrees not be well done. I also had to exchange the fries as I asked for no seasoning but got salt anyway then they were hard. The tenders were perfect. read more

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We are regulars at this location of Zaxbys. Not only do we love the food, especially the grilled chicken salads, but also the service staff and the management. Mavis, the General Manager, is just delightful, always welcoming us, especially Mom who is 93. We have watched how wonderfully she treats the customers and also her employees. The restaurant is always very clean and managed very well. We just wanted others to know that this is an outstanding restaurant. read more

ordered at the drive thru at this location and got a cobb salad. they left off the bacon and egg. some of the lettuce was bad also. not a big deal if they're out of the ingredients, but at least tell me and don't make me pay full price for what was mostly lettuce and chicken. they did give me plenty of dressing and my food was ready promptly however. read more

Charged me almost 14$ and gave me the wrong order. It doesn't make sense cause she repeated the order to me and still gave me the completely wrong stuff. Also I just asked for fries large and she gave me a large drink instead then there was enough fries for a kids meal. Lol read more

This place is usually good. But on today 1/11/2021 Monday night I ordered a wings and things and kickin chicken. They gave me the wrong order. So I had to drive back through. No problem stuff happens. But then when I get to the window the manager or who ever was in the window now and she was extremely rude. Demanding to give the bag I had back. So I did. She then handed me my correct order. She did not apologize or nothing. When I was saying thank you she shit the window as I was saying it. Not acknowledging that they are in the wrong and should recognize that. Poor attitude caused this review. read more

Not all locations are the same. I have been to this location twice. Both times were disappointments. I ordered the traditional wing, dine-in, and asked them to put sauce on the side. When I picked up the order the had the sauce was on the wings. I expected the wings to be hot and crisp. The wings were rubbery and almost room temperature like it's been cooked before and refrigerated. One wing was even ice cold on one end. read more

Excellent service! This store definitely knows how to move people. There was a long line for Drive-thru and I had my order in 5 minutes!! Very nice staff! read more

Ordered dinner for the crew ($50.14). When we approached the window we were 1 drink short. I asked the young lady at the window about the Lg Sprite. She said, "You ordered a Lg Fry". I told her it should be a Sprite instead. She prepared a LgSprite and shoved it at me and the lid flew off! After handing me a LgSprite, she grabbed the receipt and read off our order to us. I stated that it is correct, except the LgFry should be a LgSprite. I never asked for money back and I didn't make a fuss. Mistakes happen every day. And then this employee turned to her teammate and loudly said, "This woman is pissing me the f@$k off!". At that point I asked to speak to the manager. Julio said he'd talk to her. The entire time (30-40 seconds) the manager was talking to me, this employee stood to the side, cussing at me. He asked her to be quiet twice and she didn't even slow down! He stated again that he would talk to her, and I told Julio that we wouldn't be back to his store again. Such a tiny error that could have been resolved with zero attitude. There was no excuse for her behavior and the fact that she still has her job blows my mind! If you are Zaxbys Corporate or the Franchise Owner for this HBR location, view the tape! It's shocking behavior that should not be tolerated. @Zaxbys never again! read more

Zaxbys - Chicken and Expletives. That's what you can expect here. - Fast Food Near Me - Roswell, Georgia

Just spent $4 on a milkshake that was 3/4 full--including the clear bubble top, it was half full. There's no way you can convince me the staff didn't notice this. Why can't they be more like ChikFilA? read more

Zaxbys - Haven't started drinking this yet. They handed it to me 3/4 full. Unbelievable!!!! - Fast Food Near Me - Roswell, Georgia

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WORST ZAXBYS EVER. I made an order on door dash but forgot to add my zax sauce. I immediately called the restaurant and spoke with the manager. I told him what happened but he said he couldn't do anything. He would not put a zax sauce in my order bc it was 25 cents. I even offered to give him my card number. He wouldn't let me get a sauce. Like come on.... it's the end of the day, you really couldn't just throw in a sauce and been a good person..... read more

Ate at this location again tonight after *several* months away (no particular reason for the absence). Finally a Zaxby's that is still doing it right!! So many locations now serve barely warm fries & chicken tenders that are almost child-size. Tonight the fries were very warm, the tenders on my kickin' chicken sandwich were so hot I had to wait several minutes to eat it, & they were normal size! Plus all of the staff were either very friendly or at least lacking the disinterested attitude we now get at some locations. Plus one of them was actually wiping tables clean while we ate. Management of this spot has clearly been paying attention to some of the 2-star reviews I see on here. Well done & we'll return. Glad at least 1 Zaxby's still cares about getting customers to return. read more

The service was quick and the staff very friendly. When I went on Saturday Night, besides the drive thru very quiet, should have been my first clue. The kids and I had a lovely time, but both my kids and I had a sick feeling when we left. My daughter was ill all night from the grilled cheese. And my son and I both had the chicken, he had the chicken strips, but refused to finish them. My boneless buffalo chicken wings and fries were lukewarm, should have been my second clue. The next day I was sick all day. Today I am still ill, and am currently can only hold down white rice. read more

I'm from Cali and it's a shame we don't have Zaxby's out there! I love this place! Their chicken is crack! No seriously, what do they do to that chicken for it to be so delicious?!? I like the Wings & Things plate, hot favored. The fries go great with the chicken and their Zaxby's sauce complements the chicken perfect. Can't really say much besides go try this chicken if you haven't yet! read more

Zaxbys - Fast Food Near Me - Roswell, Georgia

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This Location did not participate in Teacher appreciation week which was disappointing

As David K would say, Nice People Work Here. As in, always greet you and meet your every request with a smile. Also, they're very fast and efficient. That's what's really noteworthy about this Zaxby's. Other than that, it's your standard Zaxby's, providing delicious chicken tenders, crinkle cut fries, special sauce, and my favorite, the Blue Zalad - Buffaloed (fried chicken strips tossed in buffalo sauce atop romaine, tomatoes, french fried onions, and blue cheese). The lay out is slightly different - the drive through entrance is the main entrance, so you end up driving all the way around before you see a door. And the inside seems a tad smaller - maybe it's just because it's longer than it is wide, so the drink station is where you normally stand in line to be served at others. #Yelp365 - 68/365 read more

my sandwich does not even have ranch in it , and there was a hair on it . only reason i didn't drive back is because i was already too far away. read more

Zaxbys - Kickin Chicken Sandwich - Fast Food Near Me - Roswell, Georgia

fuck the hoe that i told to give me seasoning on my fries and only put seasoning on one goddamn fry

Shout out to this location for being awesome and consistent every single time! The employees are so professional and the food is always piping hot. This is our neighborhood spot and I'm so glad we don't have to drive far to get food fast food that is fresh. 10/10 every-time guys, keep winning! You can tell the owners & management love their employees and take pride in their business at this location. read more

we order a family meal for delivery with 4 zac sauces and all of our food was cold and we didn't receive no sauces. we were not happy with our order as we had to eat it cold and dry. read more

I love zaxbys. Very good customer service here. I almost slipped on a little puddle, but someone came and cleaned it up when they saw it. I liked how I was treated at his store :) read more

This is a lunch spot for me during the week! Most of the time I'm in a hurry and have to run through the drive thru to get back to work! This is the fastest Zaxby's drive thru ever! At others I always have to wait but not here they are on a roll!! Always polite as well! read more

I'm a fan of the chicken fingers, fries and the fried house Zalad!! I'm NOT a fan of the Zax Sauce! I love a place that can season fried chicken well...thank goodness my daughter got m eating here again. I had stopped after tasting that Zax sauce on a sandwich read more

Fast, friendly, clean. It's usually quiet at lunch, busy but quiet which is what I'm looking for at lunch. Never had a problem with getting my order. read more

This is my favorite spot for chicken tenders! Love the quick service and the staff is always very friendly & the manager acknowledges you. Also, there is always someone cleaning and keeping the place nice. Will keep going here! read more

The service at this Zaxby's was really bad. We went through the drive-thru and there were 3 young ladies having a personal conversation. The one who cashed us out didn't turn around to give me my credit card and receipt, literally had her back turned to me. My fingerz were very dry and the coleslaw didn't smell fresh. If the service is going to be horrible the food should at least be delicious. I'm very disappointed. read more

I live right down the road and frequent this place quite a bit because it's one of 3 places that me, my wife, and my child agree upon. This is the ONLY reason why I keep going back to this place. They frequently mess up orders in the drive-thru. One time, they provide no salad dressing with a salad. Once they gave use the wrong salad. Another time they gave us the wrong order completely. 50% of the time their lettuce is brown in their salads. So even though that was our favorite thing there, we stopped getting salads because who wants brown lettuce? Finally the last straw was last night. They asked me if I wanted the Kickin Chicken sandwich meal, I guess they are promoting it. I said yes, and give me 2 Big Zax Snack meals as well. When I get home, I had 3 Big Zax Snacks meals. I called and complained, and of course they offered a free meal the next time I go, but I'm not the type of person to come in 2 weeks later and say.....Um you promised me a free meal. Please don't suggest something to the customer and then not deliver. 25% of the time the order is screwed up when I go here. I will not be going here again. The people are extremely friendly, and so is the manager who has apologized several times to me and offered free meals. But there is NOTHING more frustrating than getting home ready to eat dinner and not have what you wanted to eat. read more

no way to roll out the Zensation again... limp lettuce and small portion do not encourage additional visits. very disappointing.

went to this location for lunch and ordered the cajun chicken sandwich they put so much sauce on the sandwich until I just couldn't eat it it was even under my french fries I mean how dumb do you have to be to think it's cool to give somebody food that is that sloppy this location used to be good but it has taken a turn for the worse trust me read more