I was on a road trip and this was my first time trying Zaxby's. I was truly pleasantly surprised. I had the chicken finger taco with avocado ranch and I also ordered a traditional wings meal. For the sauce I had sweet and spicy. Everything was so good and fresh! I only wish I had one close to home. This would be my new go to spot for fast food. read more

Zaxbys - Sweet and spicy traditional wings - Fast Food Near Me - Rocky Mount, North Carolina

The service and food were great here! Very nice and respectful employees at this location. Very clean restrooms too! Will definitely stop in again after an OBX trip again! read more

Customer service was really great! We went through the drive thru so I can't comment on the inside but parking lot was clean! Food was good!

I love me some Zaxby's I ordered the Cob Salad with no bacon I like coming to this particular location bc I don't get the attitudes when I ask for extra ketchup or an extra fork. The service is great.. food always hot and fresh ..! 9/10 read more

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Brand new location... gone is the green building markers and slow drive thru im used to.... Taking a page from Chick-fil-A there's a two lane drive thru. The inside is clean still and looks like they've updated their menu to offer frozen lemonades, funnel cakes, fried cheesecake bites, fried shrimp, and grilled cheese. Customer service is decent but they were slammed at 1 on a Saturday read more

Chicken was great with sauce,fries needed a lil more seasoning,toast was really good,nice workers.got good lunch.

One word...Excellent! Ordering our salad, fries and sodas was quick and easy. We received our order promptly and accurately. The meal was delicious and filling. All staff members were courteous. Nothing negative about this place. read more

(This visit was made during the times of Covidious back in October. When things return to a look of normality - your experience likely will vary. Also I was tired, driving and didn't give a damn about checking in.) We had just left some quality time in the Atlantic Beach/Morehead City area and had driven by their Zaxby's location many times but never felt compelled to stop. Why I don't know as collectively chicken is our thing and back home in PA we don't have a Zaxby's within give or take 200+ miles of us but for some reason we stopped here before getting on to 95. Like their feathery brethren CFA, they had a line around the store that I counted to be either 18 or 19 cars. Seems crazy to wait this one out but indeed we did. On/off property time was give or take 30 minutes. With that said, that wait was all about the inside's ability to produce the food. Like most places currently the inside "dining room" is closed off unless you're picking up from a 3rd party delivery service and they were taking orders very fast as a single employee was out walking from car to car with her iPad (CFA style) taking orders way, way in advance. This is great if you know what you want but as we had never been, it really put us on the spot to get on our phones and check their menu online as the employee did not have a sample menu due to Covid concerns. What I remember: Like CFA, way too much ice in the drinks. The Texas Toast was soggy and at least to me doesn't translate to being put inside of their to-go containers. The chicken fingers/boneless wings and sauces are actually very good but no question we were given someone else's order. There were four of us and they gave us a bag with six main items in it. No asking/checking as they hand you the bag. Just more or less a "here you go" as they close the window immediately and you have the 20 cars behind you all waiting as impatiently as you were. Nothing earth shattering or amazing and I wouldn't say that they're as good as CFA, but aside from the ludicrous self-imposed wait, this Zaxby's experience wasn't bad and I could see a return trip the next time we're somewhere near a store. read more

Delish chicken Delish salad Inside okay Needs to be updated. Soda fountain not great read more

I know this is a souther chain but this one was sooooo good. Wings and things is my go to and it was so tasty. The set is outside was friendly just a little slow read more

Chicken salad: large and delicious. No complaints/about anything. I can recommend.clean jobs, good parking, takeout/pickup line. Close to shopping! read more

Than you Zaxbys of Rocky Mount for making my lunch time fast, hot, and affordable! Special thanks to Joseph, Noel, Tania for the smiles and service! read more

Zaxbys - Wings and Things - Fast Food Near Me - Rocky Mount, North Carolina

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I tried to order my food on the app without success. I did not know it didn't go through until I got to the store. The order didn't go through but the payment did several times on my credit card. After waiting and watching several people who came in behind me get there order, I stepped up to the counter and asked about my order. The cashier played ignorant and I asked did the order go through this time. Apparently not. Prior to this they did see me hit the confirm button for the order. I finally received my order after being in the store a good 20 minutes. I finally received my order but it still was not right. Zaxby's what are you doing? This is poor service at best. I could have gone through drive through and been home eating my food. Advice people do not use the app. My 3 year old nephew could have programmed your app better than the software engineers who did yours. read more

Zaxby's has great salads! For fast food salads they are really great. This Zaxby's is always friendly and provides great customer service. The restaurant and restrooms are always clean. The fried chicken at Zaxby's is lightly crisp and taste great. My family eats here at least a few times a month. read more

Everything was great and employee shanequa Richardson was extra nice and professional

Why do you have all the precautions in place for Covid and then allow people to walk in your store and be served at the counter without a mask. So dumb. I witnessed 6 people in the time I waited to order walk in order and leave without ever being advised to wear a mask. read more

All was nice tell my daughter found a fly in her salad. They were nice enough to give us money back for that item but everyone lost their appetite read more

Zaxby's never disappoints for me. Food was great and fresh, service was fast and the young girl working outside taking orders in 90°+ (bless her heart) was so so sweet! read more

Long wait for your food, no customer service. No smile, no greeting just a stare. Had to wait 17 minutes for food for the 4 in my party. The dining area was unclean. No clean tables, floor not swept and all the trash cans were full. read more

Zaxby sauce is of the gods. The chicken was solid. The fried cheddar was also surprisingly good. read more

Usually zaxbys is as close to perfect as any earthly thing could be. Today they were moving unusually fast, and I guess I should've known better. Long story short, they gave me someone else's order in the drive through so that sucks. Luckily I like what the other person ordered but dang was I craving a chicken finger plate read more

Love Zaxby's. I don't know if there's much more I can say about that. They only serve chicken here. Chicken is always hot and fresh. Love the chicken and sauces. They are on the pricer side however, I guess.. read more

First and foremost, this restaurant supports it's community. They regularly host events and donate proceeds towards worthy organizations and functions. Secondly, the food is just plain good. I would have given Zaxby's 5 stars but on a few occasions I have ordered my go to (The Buffalo Blue Salad) and the sauce has been spicier than normal. In fact, the sauce was so spicy that particular day, I thought my face was melting and my ass was on fire. It didn't help that it was 95*, i drive a wrangler with leather, and the top was off. But I digress, if they were more careful with their sauces, this would have been a 5 star review. read more

Food is decent. Same as other Zaxbys locations. Make sure you check your bag for extra items as they always tend to forget to add them. Especially salad dressings. Only major flaw with this location is the parking lot. During peak times the drive through can get backed up all the way to the main road which causes traffic to not be able to enter into the shopping center next door. read more

I just moved to Rocky Mount, from the Washington, DC. But I originally came from NYC so I am a food snob this being said I am very impressed on the quality of the food absolutely delicious!!! The staff treat there customers well a real welcoming feeling and on top that the store was spotlessly clean. The staff and manager work very well together. I am going to make this store a regular stop for me for lunch. Thank You, Thank You, Thank You!!! read more

Great place, came here had a Chicken Club. Everything was fresh, fries were hot and tasty. Clean place, nice decor and vibe. Order came up quickly. Next time I'm in town I will swing by here again definitely! read more

This place is ALWAYS super busy but they handle it very well. Great food. Fast service. Clean place. Not enough parking sometimes and I hate how the drive-thru is set up. read more

Best on-the-go food, anywhere. We always stop at Zaxby's when we're traveling through their part of the world.

Should really change their open and closing times online instead of posting them on the drive thru speaker. Went out of my way on my way home from work thinking they were open, pull up to the drive thru and they have a bent up piece of paper taped to the speaker stating they close at 10pm not 11pm. read more

The Blue Salad Buffaloed with Blue Cheese Dressing is AWESOME!!! Texas Toast is really good... Staff is horrid... They stand of top of the drink table to refill ice instead of using a ladder and do not even with down after they do so... My order is wrong most of the time so I have to check my order every time... The manager just doesn't even care... she is totally unable to multi-task!!! Do not go there Monday nights unless you enjoy not finding a seat and listening to bad karaoke!!! read more

Sat at the drive through speaker and no one took my order so i left. As i was backing out, i heard them taking the order from the car behind me. COOL. Thanks for the terrible service G. read more