*update May 17, 2026 The local manager reached out and I'm impressed. No excuses, but an apology and they are sending a gift card. Here's what I value--old school customer service--I will try them again when we travel that way because they reached out to do the right thing. I'm hopeful and will give them another try. The folks there were frantically trying to fill orders and I'll give them credit. However, when we picked up our order (it wasn't ready on time), it was wrong, awful quality and ended up being inedible. The pulled pork lacked flavor, the portions of the sides was small and the Brunswick Stew was nasty. And I love Brunswick Stew. The pecan pie was some kind of gross blob of gel that tastes nothing like pecan pie. I'm so utterly disappointed. For context, we'd been traveling all day and just wanted some comfort food in our bellies and rest up for the rest of our trip. Such a bummer. read more

Disappointed in the fried chicken. Wasn't as crispy as I like and could see red on the inside Husband like his BBQ sandwich and hush puppies Enjoyed the beans but the portion was small The cashier didn't seem enthusiastic about having to work. The lady talk at brought out our food was very friendly and didn't bring our drink...said the cashier should have given it to us at the counter. We for here after 1 and there were not a lot of people but all the tables were dirty but they had a bucket of cleaner and wipes out and people were wiping down their own tables to sit. Maybe it's a NC thing but our receipt showed tax of $1.31 and it rounded it up by $.04 .... read more

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Yelp 100 Challenge- #23 Ordered through the drive thru. Two kids tenders with fries and sweet tea. Also a bone in chicken plate with two sides and extra hush puppies. The food was hot and the service was fast. Minus 1 Star for no dipping sauce for the tenders, no fork or spoon, and dry tenders. Luckily there were only two because they were dry. French fries were fresh. read more

Smithfield's Chicken 'N Bar-B-Q - Barbeque Near Me - Rocky Mount, North Carolina

I just had another delightful meal at Smithfield's. I got the large barbecue platter and it was outstanding as usual. I've been to many of their different restaurants and it's amazing how consistent the quality is. read more

I recently decided to revisit Smithfield Barbecue after a few years, especially with a buy one entree, get one free coupon I received in the mail. When I arrived, the line was quite long, but it moved quickly. Their intercom was having some issues as it was very low, I could barely hear the person repeat my order back to me. The cashier at the window was very friendly, which I appreciated. However, I noticed that the plates were a bit messy. There was sauce on top of them...whoever packed the order had messy hands. When I opened the bags, both portions of coleslaw had slid under the chicken. I suspect this happened when the cashier handed me the bag, as it was held sideways. I also found a french fry in the slaw on one of the plates. I ordered the chicken platter (dark meat), which includes two pieces of dark meat and two sides. I had the baked beans and coleslaw for both. The chicken was really moist and crispy, and the coleslaw was crunchy and just right! The baked beans were tasty, although I'm not a huge fan of pork; I was surprised to find shredded pork mixed in, as this was my first time ordering the baked beans. Overall, I would rate my experience a 3.5 out of 5. I deducted points mainly for presentation, as I tend to be a bit OCD. I'll likely return, but I hope for a better presentation next time. read more

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Terrible service and food quality would not recommend visiting or wasting your money on the best part of the experience was leaving the building read more

Great BBQ every time! Fast and friendly service. We always stop here on our way back from the Raleigh area and bring some home.

Had Baked beans, coleslaw, tea and a Coke Zero to go with our hotdogs from Cook-Out! The perfect All-American meal for Memorial Day! Great service with two paper plates for our meals/sides. read more

The food was just so so! I had a combination shrimp and pulled bbq. The majority of my shrimp were tiny balls of batter. Very disappointed. The pulled bbq was very tasty. My wife had the white meat chicken basket. It's a no backer for her. Overall I cannot recommend. read more

This place was the bomb! We stopped by for a quick bite while on the road. Cleanliness was a 5- there's a hand washing sink at door so patrons could wash their hands on entry--phenomenal! Every staff person in the place was cleaning. Service -- another 5. The food was delivered to our table by the time we sat. The food was tasty -- chopped BBQ on a bun with coleslaw and unsweetened ice tea for me. read more

Smithfield's Chicken 'N Bar-B-Q - Barbeque Near Me - Rocky Mount, North Carolina

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Food and service is outstanding. Great eastern NC style BBQ. I love the hush puppies. One of the few fast food restaurants that have fried and BBQ chicken. Not overly sweeten ice tea. read more

so disappointed! it has been awhile since eating at Smithfield's and it will be a very long time before eating there again. we ordered takeout and I suspect that the barbecue had been warmed numerous times. It didn't even look good. it was dark and very dry. I can't say anything good about the sides so I will stop here. shame on Smithfields. I do know that they could do better. read more

Went to the drive through, Ordered the shrimp platter received the pork bbq platter. Not to my taste The hush puppies and sides were good. But since we were traveling and they didn't answer the phone I was stuck with it. Not happy as pork really bothers me read more

The food was amazing. Tried there pulled pork sandwich for the first time. LOVED IT!!!! very polite helpful young staff unlike other places out here. Food is good and restaurant was very clean. read more

Smithfield's Chicken 'N Bar-B-Q - Fries - Barbeque Near Me - Rocky Mount, North Carolina

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Couldn't decide what I wanted and ended up here. Went thru drive thru and noticed as the car was ordering in front of me 2 thighs and fries for $4.99 I thought that was a good deal. I asked young lady and she assisted me with placing that order. I ended up ordering a pecan pie and it's from Sara Lee which was good. The chicken was good and the fries were very good cooked just right not overcooked at all. I ordered some of their hushpuppies and they were good also. Good meal from here. read more

Smithfield's Chicken 'N Bar-B-Q - $4.99 special - Barbeque Near Me - Rocky Mount, North Carolina

I was in error when I said this restaurant was affiliated with the Chinese government. That is not true, but I can't figure out how to delete my review. It's another chain with the same name that is owned and operated by the CCP. Sorry. Smithfield in Nashville, NC is an independent restaurant. It is really popular. It's fried chicken is yummy. It's always busy and the drive thru is always packed with cars, so it must be good! The bathrooms are clean and nice. Parking and lighting are good. Dining room is large and clean and there is a TV blasting away on the wall. Service is quick and friendly and there is a Murphy's cheap gas station next door! It's a great stop for dinner on the way to your beach weekend! Also right in there: Walmart and Food Lion! read more

This place was a pleasant surprise to find on our last road trip. The menu is simple and of course, revolves around their delicious fried chicken. We all had chicken plates and sampled all the sides. I really liked the bbq baked beans and hush puppies. There's no doubt, this is a meal you where you'll need to go "hands on". At this location, they even had a sink/hand washing station in the main dining area! The chicken was tender inside and had a crunchy, crispy exterior - just the way it should be. The prices are very reasonable and I think you'd be hard pressed to find anything to take issue with here. Staff was friendly and the restaurant was clean. They had plenty of seating, including a number of booths. Lots of parking and it's an easy in/out type of situation here. No fuss counter ordering and plastic ware keep it low-key like a summertime picnic. read more

Smithfield's Chicken 'N Bar-B-Q - 2 piece fried chicken plate with baked beans, potato salad, and hush puppies - Barbeque Near Me - Rocky Mount, North Carolina

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I've heard a lot about Smithfield's but had never been until just now, and I was missing out! The staff were super friendly and kind, our food was fresh and hot and served quickly, and it was delicious. I'm a big fried chicken guy and it was great. The fries were really good, as were the hush puppies - which were softer and sweeter than most. Inside was clean and well kept, and if the building isn't new it is well maintained. read more

We had the best customer service from Erika and Tajah! Thank you for their amazing service! We will be back again for the delicious food and wonderful service!!! read more

Was once a favorite restaurant but now is a big disappointment. I ordered carry out...slaw (tasteless with large chunks of the cabbage core ) barbecue (dry; it had to be smothered in red sauce to make it edible) AND Brunswick stew....(very watery; it seems they are trying to stretch the servings )......$29 later and I could not be more disappointed ! Definitely not the Smithfields that it once was ! read more

I can't say enough nice things. The staff was amazing. The food was great. We needed a place to seat 40 people and offer a reasonably priced dinner. Not only were they willing but they also allowed us to order from the catering menu and dine in. The staff was super helpful and accommodating. The stew is a must! If I'm ever back in town I'll certainly return! read more

Smithfield's Chicken 'N Bar-B-Q - ws a large group of people sitting at tables eating - Barbeque Near Me - Rocky Mount, North Carolina

I liked the chicken and the shrimp. The barbeque was on par with Carolina quality. It's a very decent meal for a drive through or you can dine in. read more

My first visit was the Saturday of the 4th of July with my family. The food, service and the ambiance was outstanding. The manager (Mr. Greg Jones) and staff were patience with me in my selection from the menu. This is very important to a senior such as myself. They deserve a better rating than 5 stars but this is all I can give! This will be a first stop for me again when I visit Wilson, NC again. By the way, my family rated the restaurant 5 stars as well. I am in the state of Maryland ( Temple Hiils) and hope the company decide to open a store up or near here. Thank you, Mrs. Doreathea Brown read more

Spectacular food. Spectacular. This is what NC BBQ is meant to be. Friendly staff, food delivered to your table. I had the platter with PORK BBQ, cole slaw, hush puppies, and potato salad. My wife, Betty-Lou, had the fried chicken tenders. EVERYTHING WAS SPECTACULAR. Don't miss this place. Travel here from afar. You won't be disappointed. To top it off, THE sweet tea was Spectacular! read more

Smithfield's Chicken 'N Bar-B-Q - Bbq platter - Barbeque Near Me - Rocky Mount, North Carolina

Working in food service in past and the fact that Smithfield's is one of my favorites go to. This is not up to the standards. I can tell the grease needs to be changed. The dining area clean but place was empty. Bathroom dirty. Customer service was cordial. So this my first bad review I'm leaving for a Smithfield's franchise. By pass this location traveling, we should have waited, there were more on the road as we drove deeper through NC. read more

I asked for three cold packs and they only gave me 2.It is clean but they forgot one.

#11/2022 This is actually 4.5 stars but I'm giving the benefit of the doubt with the full bar of five. Because I drive a truck a lot of smithfields chicken and barbecue locations are not what I call truck friendly so I haven't hit one up for a long time. Happened to be cruising by en- route to Wilson North Carolina to the Bridgestone/Firestone tire plant and I saw Lowe's with a whole pile of trucks allowed to park off to the side and I saw Smithfield's. And don't ask me how it knew but all of a sudden my belly started instantly growling so I HAD go park and walk on over to make it happy. Upon first walking in you noticed it has what I call a cafeteria style dining room setting very large compared to some Smithfield's I've been to in the past. There's also a hand washing station when you first walk in there's also a sink in the can but if you want to wash your hands and sanitize up as you walk in the door it's there for the public I found that interesting but kind of cool. The other reason I'm giving the full bar of stars is how clean it was when I walked in very impressed all the tables were wiped down somebody walked out and the girl working wiped it right down as soon as they left. The can was nice and clean what was surprising was if it's messy there's a little switch you flip and they come in and clean it immediately this one definitely takes a lot of pride and cleanliness. Last year they had a couple of write-ups on Google I saw that however were I guess you could say dirty tables and a whole lot more but they've really made a 360 from what I can see when I was in here. The employees were very cordial I was greeted when I walked in had a few minutes to look at what I wanted decided being the glutton I am to get the full pig meal and went with the combination: pulled pork Carolina style of course which is very vinegary but yummy. They automatically give you six hush puppies and I went with the baked beans and french fries for my two sides. Ask for two chicken legs the dark meat to go with the combination pulled pork they gave me two legs but they also tossed the thigh on there I didn't need it but the pig I am I ate it LOL in fact I ate everything. Now I'm beyond full But thank you for some great service great food I have no complaints at all this is a very good Smith Field if I'm in the Rocky Mount area I won't hesitate to come in and get my eat on again. Good quality 4.5 food quality Employee professionalism and courtesy 4.75 Cleanliness of the dining room and the whole facility in general 5.0 Portions of food given 5.0 read more

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Food Was Horrendous!! Just tasteless and plain old bad!!Get some good cooks for one thing, and find someone who is an expert at seasoning food with the proper best flavored seasonings for the right meats!!‍ read more

Jashan was a great greeter and helped us pick the perfect combination of food for the family. Extremely professional and kind. A+ read more

We have tried chicken and bar-b-q, the chicken is the best we've ever had and the bar-b-q is vinegar based, NC style, so if your from Tn as we are it's different bar-b-q than we were raised on. People need to understand, different states make different bar-b-q. Service is good, people are polite. give it a try, you'll like it. read more

The food at this place is absolutely delicious and the customer service is even better! I drive through Rocky Mount on I95 a few times a year to visit my mother in Leland, NC. Not only that, my mother and her side of the family are from Emporia, VA but I've never been to this place. On 12/29/22 I was on my way to spend NYE at my moms and I wanted something good to eat, instead of a typical fast food spot. I googled bbq because I was looking for another spot in all honesty but once I saw the reviews for this place I gave it a shot. I can't think of the wonderful manager (he gave me a card and I misplaced it) but he was extremely helpful. As a first timer here, he offered small samplings of the menu and I loved every single item! I ordered the platter that came with everything (fried chicken, bbq, slaw, french fries, hush puppies). It was all fresh, hot and delicious. Oh and that sweet tea was everything I knew it would be. There is nothing like southern sweet tea! It was so good that on my way back home I stopped using the drive through and ordered a bbq/slaw sandwich. Yup, they have a drive through as well y'all!!! Needless to say the next time I head down south in a few months this will be my permanent stop!!! Every time! Thank you to the manager and staff of Smithfield! Edit: The manger's name is Mr. Tolbert! Thank you for your excellent customer service. read more

Stopped for lunch, 0 clean tables in the store, about 4 had people sitting at them and the other 10-12 were dirty and needed wiping down. Did get staff to wipe down a couple tables but would not advise eating in, guess they thought the 6 people in line wanted take out. Drive thru packed, staff working hard but they were under staffed Food was great, I had the bbq plate with coleslaw and potato salad, hubby had bbq sandwich combo with drink and fries, portions were good (fries portion was huge) and tasty. Carolina bbq is sweet and tangy, no sauce needed read more

My dad and I had the barbecue chicken with coleslaw, baked beans and hush puppies. All of the food was excellent. Chicken fell off the bone. Friendly staff and very clean restaurant. On top of all of that real food that was really affordable. Highly recommend Smithfield's. read more

This Smithfield's (in Rocky Mount, NC) was just as good as the one on Smithfield, NC. The chicken had a slightly different flavor but was just as good. The potato salad and pulled pork was exactly the same. It's awesome to see such quality and consistency in a local chain. read more

Smithfield's Chicken 'N Bar-B-Q - Chicken (white meat) combo with fries and baked beans - Barbeque Near Me - Rocky Mount, North Carolina

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I wasn't greeted by Mr. Tolbert, I simply asked for a refill on ice. He was extremely defensive that refills on beverages are fine. refills on ice are not allowed. today was one of the hottest days of the year. I was so embarrassed by his tone and his facial expressions because i asked for a refill on my ice. I would not recommend coming to this restaurant. If you want to be treated with dignity and respec. read more

Food is delicious. Best Fried Chicken and sides. Staff is always pleasant and serves with a smile.

Good meat and hush puppies! The bar-b-q didn't even need sauce! The staff were excellent! Extremely helpful and polite! Definitely a place I would want to revisit! read more

We always stop at this location when traveling to and from Myrtle Beach. I think the chicken is wonderful and the potato salad and slaw is great. Hush puppies are very good. We usually eat inside and the service has always been superb. I do think they tweaked their slaw recipe from a few months ago, but still very good. read more

Excellent service. Tarsheka Harrison exhibited great customer service . She was really kind and extremely professional . she's exceptional. read more

The food was good, come on it's a chain restaurant. My big takeaway: The ladies who worked at this location were very very nice!