I stopped here to use some reward points for 2 nibblers. They are definitely small and not really enough for a meal without some fries or something. They were hot and fresh though. read more

Zaxbys - 2 Nibblerz® - Fast Food Near Me - Orlando, Florida

Food was great and the food was hot, order was correct and hot. irene was a great help read more

Zaxbys - Table - Fast Food Near Me - Orlando, Florida

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Zaxby's is a somewhat solid option for a fast food meal, but overall, I just don't think it's worth it. I never really feel satisfied after the meal and wish I would have just spent the time and money getting something of better quality. But it's not inedible and if it's offered to me, I will eat it. I like the fries, which are pretty hard to mess up, but I feel like I would enjoy them if it feels a little bit more like they were made fresh. Nothing is really a standout. I have never had a bad experience service wise, and it's pretty much what you would expect of a fast food restaurant on that front. read more

Not fast food fans but we do appreciate a good chicken tender in our family and zaxbys is a treat only when we are in the south! This location did a great job with their takeout. Not happy I was given a gallon of warm sweet tea and no ketchup for our fries but also I think it was freshly brewed tea so I'll let it pass. read more

This is a duplicate review. I just realized I had posted a review a month or so ago but it was on my work account. Good as it gets super fast food. Staff has been very friendly both times I have visited. Restaurant is very clean. I love Chik filet but sometimes can have a heavy taste to it - this fast food was much lighter on the tummy while still being filling. All the sauces are good but in my opinion do not live up to their names but in full disclosure I might have to high of a heat tolerance. I had the chicken strips, fries, coleslaw, Texas toast, & a drink for $12.52. I believe that's a fair price for all that food! I will return! read more

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The guy running the drive thru was downright rude. He kept repeating our order incorrectly and started snapping at us when we corrected him. We won't go there again. read more

I prefer to go to rasing canes over eating here anytime I've gone my food isnt hard and not hot just warm

Whenever I want a salad this is my to go place because they hands down they make a great salad! I get the house salad with grilled chicken and blue cheese. It's so good and it's my favorite. You also get the signature piece of bread which is delicious! I went in the drive-thru and employees are always so quick and efficient with getting my order out and they are very nice! I will always come back to get another salad! read more

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My 9yr old daughter loves this place, but it's not exactly my favorite. I ordered the Blu salad with fried chicken and the amount of chicken I received was shameful. I would have taken it back but I didn't open my plate until I got home. I wanted to like the salad but it seemed a bit bland. I don't know but something is missing in the flavor profile. My daughter's chicken tenders were just ok as well. Surprisingly, service was pretty fast. We didn't wait long for our food at all. I ordered thru the drive thru which is super convenient. But remember, always check your food prior to pulling off, trust me it's worth the extra 30 seconds! read more

Zaxbys is great, the folks working at this one not so much. Horrible business interactions. Terrible cleanliness and service without any regard for customers. Simply put. No value for the customers. Food put together poorly, no hello, no thank you, nothing. Just rude unhappy and low quality people here. read more

They forgot to give me the chicken in my meal. Didn't realize it until I got to work... read more

Zaxbys - Ordered a kids meal..... they forgot to give me chicken - Fast Food Near Me - Orlando, Florida

5 stars for fast food - it's a cute place inside. I have always loved chik filet for fast food but this chicken in all honesty tasted better for basically the same price. I tried all the "hot" sauces - none were hot enough for me but I have a high tolerance from what I'm told - sauces were still good through. Staff was friendly / place was clean / first time here - but not my last!!! read more

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Usually you need a GED or higher in education to acquire a job. However, that's not the case here. These two pictures were taken a month apart. I even contacted corporate to let them know their employees don't have the spelling capabilities of a third grader, and they thanked me for bringing it to their attention. Clearly they did nothing. If you can't spell avocado correctly, I don't trust you making a peanut butter and jelly sandwich, let alone an oven requiring temperature settings and timing as well as numerous other devices you have in your restaurant. If your reading this, you have been warned, Zaxby's employees at: 13451 SW 17th Ct Ocala, FL 34473 United States Couldn't beat a third grader in a spelling bee, so eat at your own risk. read more

Ordered: Big Zax Snak Meal (~$9; free with app download): 3 Chicken Fingerz, Texas Toast, Zax Sauce, Spicy Zax Sauce, served with Crinkle Fries, and a small Fountain drink Coleslaw Cup (~$1) Aya's take: I was finally in a state that had Zaxby's, and so many people rave about Zaxby's that I had to try it for myself! I had downloaded the app the day prior after hearing they offer a free Big Zax Snak Meal for new users. That's exactly the order I would get, with added coleslaw, so it worked out perfectly. The Chicken Fingerz were crispy and decently sized. The Texas Toast was super buttery, crisp on the outside, and soft on the inside. The order typically comes with one sauce, but I wanted to see the difference with the Zax Sauce & Spicy Zax Sauce. I ultimately preferred the Zax sauce but both had great flavors! The Crinkle Fries were pretty standard, and were so fitting with this meal. I'm glad I got the Coleslaw Cup as it would've felt incomplete without a fresh element to it. Overall, it was a good try and certainly kept me full for a while! I might need to do a side-by-side with Raising Cane's to see which one is better. Until then, the debate continues! read more

Zaxbys - Big Zax Snak Meal (~$9; free with app download) + Coleslaw Cup (~$1) - Fast Food Near Me - Orlando, Florida

If you order a salad to go, be sure to check for the dressing before leaving! I ordered a salad, with three additional dressings. There forgot about my online order and I had to ask. The guy who looked to be the manager handed me my bad, I asked about the dressing--he said it was in there. I asked if the extra was in there, he grabbed 2 and put them in the bag. I walk out. I get home, and there are only 2 dressings in the bag. Not the FIVE I was supposed to get. My complaint: If you insist on charging me for extra dressing, ensure it's in the bag. Better yet, if I order a salad, just make sure there is even the allotted amount is in the bag. The best part: I called. After all this, I told them about missing 3 dressings... and the employee only said "Okay." I wasn't happy. Not one bit. But I dropped the issue. Yes, FIVE dressings. And I intended to use all five. Just be cautious when it comes to dressing/sauces. It's happened too many times to me at this very location. read more

Taste: (10/10) the wings were good and the meat wasn't dry. The fries was good with blue cheese (don't judge me ). Appearance: (9/10) it was picture ready. Value: (8/10) it was more of a snack for me. But others may get full off of this. General Comment: It wasn't a bad buy! I did enjoy eating it. Sweet and spicy was a great balance. It wasn't too sweet and it had a good kick to it but it wasn't overbearing. I'd recommend you get this. read more

Zaxbys - Boneless Wing Meal - Sweet and Spicy - Fast Food Near Me - Orlando, Florida

The very kind woman at the counter. I enjoy Zaxby's chicken fingers and have no complaints. I received what I ordered the first go around, so I have no complaints. read more

Hadn't been to this location in at least a year, I think. I hate to say it but, it seems like it has really changed. (& not in a good way) When we entered, the 2 with me went to use the restroom first. They came back out & said it was disgusting. One couldn't use it at all, based on the condition. We went to grab us a table. It was dirty & sticky.... the seats were greasy & covered in crumbs. I went to get napkins but, I didn't see them at first because they were laying flat in the holder instead of upright. The food was pretty good. No complaints there. The service was . Probably won't visit this location again. read more

Zaxbys - Tater Chips and Honey Mustard - Fast Food Near Me - Orlando, Florida

Since we don't have a Zaxby's down in south Florida whenever I come to Orlando or anywhere in the vicinity, I make sure to stop. I was super excited about coming and was a little disappointed. I ordered my usual wingz and thingz. The thingz (chicken tenders) was just as I remembered. Simply delicious. The wingz on the other hand were not. They were slightly breaded and not fried hard at all as I'd asked. The fries were were not fresh either. Very soggy and limp. I would've assumed that with the length of the line that food would've been fresh especially the fries. I didn't even attempt to try the toast. The workers were very nice though and I loved the way that they had a system on how to bring out the food. Both the young lady who took my payment and the young man that brought me my food, were nice. read more

Super bad service they gave such bad attitude and dont even cook the food correctly.I usely love zaxbys but this place is super bad dont come here the employees treat u so bad read more

The negative thing about this location is definitely the parking lot and surrounding traffic area. It can be really difficult to get in and out of with the high volume of traffic it sees. I can also be very busy during Peak eating hours during the week. So if you're on a lunch break you might want to consider how long you have before you decide on this as your lunch option. Other than that is location is awesome. They have all the typical things you would expect to find for this location and the chain in general. Orders are always made fresh however they do come out quickly. When my personal favorites is the Cobb salad with fried chicken. They do have a good light ranch if you're trying to cut calories as well. The inside offers plenty of seating so if you're on a lunch break but want to stay and hang out you should be able to find a seat. The inside is also kept clean for the most part so you don't have to worry about dirty seats. During peak hours you may find a few dirty tables since it's a high turnover. Overall: A Despite being in a high-traffic area this location actually serves up food pretty quickly just be sure to keep in mind that surrounding traffic may back up and cause it to take longer just because of where it's located. read more

Zaxbys - Fast Food Near Me - Orlando, Florida

GHETTO!!!!! i went to zaxbys around 9:30 after waiting almost 15 minutes for my order to be taken i was told there wasn't anymore salads for the day. okay no problem, i ordered a grilled chicken sandwich meal with NO ranch dressing. when i get to the window i was asked what i was my drink, i said a coke the team member said " oops i think i gave that bitch away" umm excuse me. he makes me a new drink i look at my sandwich and notice there is ranch dressing. at this time it's 10pm and the team member starts to take another drive through order. another team member is in the back screaming WE ARE CLOSED NO MORE ORDERS. i tell him my order is incorrect and starts to look flustered. i get home to realize my chicken sandwich is completely burnt. WHAT A WASTE OF MY TIME. never again read more

Zaxbys - Fast Food Near Me - Orlando, Florida

Shay was not very customer service related! We love Zaxbys still! Thank you guys for doing what you do! read more

Zaxbys - Fast Food Near Me - Orlando, Florida

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Came here an hour before closing and they're "out" of nearly everything on the menu. No soda, no tea, can't order any of the egg rolls they're advertising everywhere. Tried to get the also heavy promoted zenzation zalad and was told it wouldn't come with the egg roll. I asked if there would be any kind of discount and got an aggressive NO. Ordered it anyway- sat at the window for ten minutes and then was told they're out of dressing. Told the surly woman working the drive thru to forget it. Total hassle getting my order refunded. Never again read more

Very mediocre food, service, and just not worth the money they want for that funky chicken. Used to be my go to place, but not anymore. Goodbye Zaxbys. Keep your bad service and over priced chicken to yourself. read more

The food is good but we ordered from Grubhub and we were disappointed when we ordered fried pickles and we opened the box to this 12 pickles FOR 10 DOLLARS . read more

Zaxbys - NOT ENOUGH FRIED PICKLES - Fast Food Near Me - Orlando, Florida

Pearla and Felicia were incredible I had to come in on a Tuesday to fix an issue that the saturday shift made with my order and they made what normally would be an anxious situation into a good experience! read more

it was a disappointing experience. Let me break down the issues: Food Quality: The chicken was overcooked and lacked flavor. It felt like it had been sitting under a heat lamp for too long. Service: The service was abysmal. The staff seemed disinterested and unresponsive. When I asked about the menu, they shrugged and pointed to a faded sign on the wall. Cleanliness: The dining area was dirty, with crumbs and spilled sauces on the tables. It made me question the overall hygiene of the kitchen. Wait Time: Despite the restaurant being nearly empty, my order took an eternity to arrive. I watched as other customers grew frustrated too. Zax Sauce Mystery: Zaxby's boasts about its secret Zax Sauce recipe, but honestly, it tasted like a generic mayo-ketchup blend. Not impressed. Overall, I won't be returning to this location. Zaxby's needs to step up its game in terms of food quality, service, and cleanliness. Save your time and money--there are better options out there! Oh and on top of that... how do you forget the straw and some napkins ? maybe that would have been nice. the only thing good about this whole experience was the Mr.Beast feastable chocolate bar. read more

Food was great. We went in and sat down and the restaurant was really clean. We were happy with the price and the food

Are u kidding me???? Waited inside for 10 min while the 2 employees ignored me and my son. Manager was in kitchen. I asked if she could take my order. I was completely ignored All they worry about is the drive thru Lane. I used to love this place. What an embarrassment read more

On Sunday May 30th 2021 we stopped by the Zaxby's in front of the Millenia Mall in Orlando for lunch before driving back home to the Miami area. The closest Zaxby's to where we live is over an hour away in Palm Beach County. The cashier that took our order, Jean A., was a bit impatient with us, which was fine. I worked at both a McDonald's and Pollo Tropical in high school; they weren't easy jobs, and tough days happen. However, Jean A. was notably in a rush as he kept asking us if "that would complete" our order after each item we requested. My girlfriend specifically noted that he kept rushing her at this time as she doesn't know their menu very well. We gave Jean A. my name for the order: "Erick". Our order was placed and our receipt was handed to us. Nothing was wrong at this point. Minutes later, the cashier, Jean A., began calling out for a "Larry" to pickup their order from the front counter. "Larry" was repeated several times; we didn't react. Then, the order number was announced, and it turned out that it was in fact our order, so I walked over to retrieve our food. Despite the name oversight and impatient service, nothing was wrong at this point. Upon arriving to get our food, the cashier, Jean A., asked me if I was Larry, to which I told him "no", that I was named Erick, but that the order number that he yelled out was our correct order number. After I told Jean A. that I wasn't Larry, he responded by saying "well that's the name on the order". I told him "well, you were the one who took our order." At that point, while still holding our food out for me to grab, Jean turned his vision and focus towards the back of the restaurant away from me in the middle of our conversation, which, along with the back-and-forth about the name on the receipt, was very dismissive. While I was annoyed by him I also didn't want to keep speaking to him, so I grabbed my food, which he was still holding over the counter as he looked away in the middle of our interaction, and went to my table to eat with my girlfriend and her 6 year-old daughter. Nothing was wrong enough for me to make a complaint. Less than a minute later though, cashier Jean A. had followed me back to my table, stood right over me as I sat, inches away from myself, my girlfriend and her daughter, and without his mask on in a very peculiarly manner asked me "is there a problem?" I responded and said "is there a problem with what?" He firmly stated "is there a problem with the food?" I said, "no, there's no problem." Jean then rebutted "I think there is a problem because you snatched the food out my hand. You got a problem?" I, again, with my girlfriend and her 6 year old daughter at the table, told him that there was no problem, and he walked away back to the cashier counter. It was hard not to absorb his line of questioning as veiled threats. If I had said "yes, there is a problem", how exactly was he planning on resolving it? It felt as though he wanted to fight me on the spot with my significant other and her child, who is just finishing first grade, right there beside me at that table. Needless to say, both myself, but moreover, my girlfriend felt very threatened by Jean A. After finishing our food, we went back up to the cashier counter to speak to a manager. The only person standing there at that moment was Jean A., so when I asked him to get his manager, he tapped the first person closest to him, who confirmed she was a manager. I began telling her about the incident, and Jean A. began to loudly interrupt my conversation with the manager in a threatening manner stating that I was only telling part of the story, and he began to shout at my girlfriend. The entire incident should be on camera at the restaurant. I am not sure how the managers dealt with Jean A., but I highly recommend no one visit this establishment as some of their staff will risk it all and fight you over literally anything. I imagine Jean A. is young or has nothing to lose (what if I was someone else with less patience carrying a gun?), but it was the absolute worst way to end our family road trip. I felt bad for his managers who were put in that situation because of him. His selfishness put everyone in a bad spot. read more

Awesome chicken tenders!!! Don't forget to try their sauces too!!! If you like pickles, try the fried one read more

Zaxbys - Chicken Fingerz - Fast Food Near Me - Orlando, Florida

Food was good and came out quickly once I ordered, but I waited almost 5 minutes to order with no one else in line in front of me because there was only one person behind the counter to take and give out orders at noon on a Saturday. read more

Had a terrible experience here unfortunately with no explanation. I called the restaurant and no one answered. I tried calling their customer service line but you just get a message saying they've gone digital. My wait time for an online order was almost an hour. Again no explanation why, no apology. Nothing! Terrible service here! read more

I typically only write positive reviews never enjoy writing a negative, however this could not go without saying. Incredibly rude employees on the day/time I visited the Millenia location. Two employees were fighting with one another when I was at the drive-thru window. The drive-thru attendant handed me a straw and my order. She went to close the window. I stopped her saying I had ordered a drink (hence the straw she gave me) and without saying a word or apologizing, she looked at her screen, walked away and brought the drink back. I said thank you and she just slammed the window in my face. read more

I've only ever been to a Zaxby's once in Fort Myers, FL and I wasn't too impressed with the food or my overall experience. I went to this location with my fiancee since I now work nearby, figuring I would give it another shot. We stood in front of the cashier ready to order and for about 10 seconds he was either completely zoned out or was distracted by the loud conversation happening next to us. Regardless it took him a bit to realize we were there. Strange. Anyway, we placed our order and sat down. I wasnt given a table placard or a buzzer and I didn't have to give my name to anybody. I wasnt told how they'd know which table to run food to, until I realized they constantly yell out numbers (printed at the bottom of the receipt, which I naturally would crumble into a pocket or throw out) throughout the restaurant. It got annoying. My cup accidentally fell on the floor before I got to fill it up and I went to go ask for a new one, but stood up at the counter for what felt like a lifetime before I was acknowledged by anybody. Again. Aside from that, the food was okay. The chicken tenders looked freshly fried and were juicy, but did not have much flavor or seasoning anywhere. The piece of toast I received was smushed in certain spots but still was nice and buttery. I tried the pasta salad and it was decent. It didn't really stand out but it was okay. The fries though tasted like absolutely nothing. No seasoning or anything seemed to have gone on my fries. My fiancee ordered the 3 chicken sliders and wasn't told it includes their sauce, which he did not want. The chicken was still good, but the bread was not. Didn't taste fresh. Biggest plus for me here was the Coca Cola free style machines. The dining room itself was clean, but the in bathroom, there were broken paper towel dispensers and no soap. Not really a place I would come back to. You can find better service & more flavorful chicken and fries elsewhere. read more

Ever since the covid-19 pandemic, Zaxby's has been using that excuse to raise their prices on average 40% and they STILL don't have a ketchup dispenser or napkins in the lobby. You have to ask one of the geeks their and they give you only 4 ketchup and 4 napkins! Is that being cheap or what! The chicken has lost some of its taste as well. Probably buying some cheap imported chickens, ha! Probably be another year before I think about going back. Pathetic place. read more

Busy, but satisfactory location. The place is always crowded, but your orders are taken quickly, food prepared fresh and fast, and the restaurant is always clean. I absolutely love the 5 finger combo, the prices can't be beat and I love how friendly the staff is. read more

Zaxbys - The only thing I have here! The blackened chicken zalad lol - Fast Food Near Me - Orlando, Florida

Zaxby's has the best, greasy, somewhat unhealthy :-), fried mushrooms you could ever sync your teeth into. Lol. I found out about Zaxby's some years ago when I was a meat eater. I thought going vegetarian I would no longer get the opportunity to enjoy some of their "comfort foods" but that's not the case at all! My usual order consists of a Zaxby's house salad with no meat, crinkle fries, and those yummy, yummy, (greasy), mushrooms. (I stress greasy because that is exactly what they are. Keeping it real with you folks.) It turns out to be a really filling meal that I don't even finish. But it works for a vegetarian who wants to eat at a place that predominantly caters to chicken eaters. Their salads are great! They usually come with two slices of their famous toasted, white, bread (which I usually take a bite or two and put the rest to the side. Have you seen what white bread can do to the body?? Lol. ;-) And lastly, the crew that works here in the evening are pretty cool peeps. They are super patient and loyal to their customer service. It has showed on many occasions. read more

First, google maps need to step up their game because this place was so hard to find! Ok maybe it's because I'm also directionally challenged but I knew the place was across from Millennia Mall - I can see it from the street while driving - but maps kept taking me to Wendy's! And I couldn't see Zaxby's! None the less i did finally find it! I was headed on a road trip back home with my dog so had to just go through the drive thru, which I always appreciate a quick service place, that is higher quality than the typical fast food joint, having a drive thru! I opted for their boneless wings & fries combo. The wings were juicy and had tons of sauce which was delicious! Fries were crisp and slightly thicker cut. I enjoyed the BBQ sauce! It was a little pricey for such a simple meal but again it is higher quality than most places so I was happy! read more