This location is great, as it's right off I-75. However, we went before the busy lunch hour and they were already out of zax sauce, ranch, sprite, and large cups. Pretty sad to be out of your top selling sauce! The salads we ordered were delicious. read more

The cashier taking our order was extremely friendly and helpful. The entire restaurant was clean and welcoming. The wait for the food wasn't bad, and the food was served hot. Chicken on the sandwich was tender, juicy, and delicious. No complaints for this restaurant. Would recommend for anyone who loves chicken! read more

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The service was quick and fast, I enjoyed giving my order. The Ambiance was good, I will say that it was a little too chilly in the store, but the bathroom was clean. The food was good, especially the chicken and the fries. Honestly not a bad experience would recommend 4/5! 13451 SW 17th Ct Ocala, FL 34473 United States read more

Zaxbys - Zaxby's Signature Sandwich was really good, I enjoyed the chicken and signature Zaxby's sauce! - Fast Food Near Me - Ocala, Florida

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Ordered thru the drive- thru yesterday and got a kids finger meal. I requested honey mustard instead of the horrible Zax sauce. Unfortunately, when i arrived back at my office, I had zax sauce, which I really don't like. Drive thru staff - it's small details like this that cause customers to look for another lunch option. Sorry to be a Debbie downer, but attention to details is a must! read more

I really wish we could rate with negative stars. Oh well ... Let me begin by saying that I've been a Zaxby's fan since their start. When they first came out they were awesome. But now? I'd rather have a boloney sandwich. 1) The chicken strips have gotten really small 2) The strips are hard and dry 3) When I order extra Zac sauce I always, always, always have to ask for it even after I've paid for it. How ridiculous 4) The prices for their food are high for what you get. I paid almost $15 for the 6 chicken finger plate. Again...Ridiculous. Their food is t anything to get excited about anymore. I get more excited at going to Micky D's .... And that's sad. read more

Putting one star since there isn't an option for none. Took forever to even order. They messed the orders up after having to wait 30 minutes. Cook in the back is high. Trash was stacked and overflowing! I never leave reviews but this was horrible!! Don't waist your time. Go to Taco Bell instead! read more

I recently discovered the Quesadillas Excellent!! Friday lunch, I went through the drive through and ordered a Chicken Bacon Ranch Quesadilla, no ranch, Zax's sauce on the quesadilla and Zac sauce for dipping, simple enough right? So guess what I got... I got the Chicken, Bacon Quesadilla no ranch. So far so good. However the quesadilla had NO Zaxs sauce, for my dipping sauce I got 2 tubs of Ranch and 1 tub of Sweet & Spicy. So I would recommend the Quesadilla but definitely NOT the drive through. From other reviews I gather that the drive through is somewhat of "pot luck." read more

I am a Zaxby's fan! First time I ever ate at Zaxby's was in North Carolina and I loved it. The service is fast. The food is great and the restaurant is nice and clean. read more

Chicken tasted old and rubbery. I was expecting a moist chicken tender like Cane's but I guess I was wrong. Fries were soggy and we drove them down 2 minutes away. The bread is just bread. read more

Zaxbys - Gross rubbery, old chicken. Fix this place - Fast Food Near Me - Ocala, Florida

Screwed up our order. Stopped while traveling. Order was filled in about 15 minutes. We discovered our order was short a sandwich. I went back inside to get my other sandwich. They wanted my receipt which they never gave us. Went back and forth with them. We just left after burning up a half hour for a dang chicken sandwich. Not good customer service at all here. read more

When you have someone who loves Zaxby's chicken fingers in a major way this is what happens. We had a major mission of maneuvering this huge truck into a spot close by here so that we could walk the rest of the way. Upon walking in we were greeted by a clean establishment and a short line that was beginning to grow. "Can we order the 20-piece tenders and a cheese bite". Seven minutes or so later we walked out with his tenders, YES he ordered that 20-piece for his self and jokingly said he wasn't sharing with me. Uhmmm, squeeze me? Bae, you're NOT about to eat all of those and he bet me that he could. Needless to say it's 6:38am the next morning and we still have 10 strips left! His eyes were bigger than his stomach this time but he definitely went hard! The chicken was pipping hot and fresh as possible, the 20-piece comes with 4 sauces and blue cheese was his choice. I forgot how good Zaxby's is and I love a good chicken strip. read more

Zaxbys - Cheese bites (I love their marinara, it's better than most restaurants) - Fast Food Near Me - Ocala, Florida

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Talk about consistency : this location consistently serves the worst lettuce I have ever seen for a salad. Two times it was yellow and bitter and then once all brown which I didn't even try to eat. I will not go here again for a salad. The tomatoes were also discolored. Just a warning for you. On a positive note the fried foods are just fine so there's that. read more

Zaxbys - Do not get a salad at this location. It's either brown or yellow. I even asked for a Green salad. The chicken was good but that's about it. - Fast Food Near Me - Ocala, Florida

Do not eat here on July 6, 2021 this restaurant was closed for a total or nine health code violations, two was high priority including the presence of roaches and small flying insects in the food preparation area. I did eat here once. I purchased the zaxbys chicken sandwich and when I got home and bite into it, the chicken patty was raw. It's crazy to me that these managers do not overlook there restaurant in cleanliness and food preparation. It's starting to look like Marion Oaks fast food places are all unsanitary. I recommend you look up the health code violations on the Burger King close to zaxbys. read more

My family just stopped and ate at this Zaxby's. I am a huge fan of their Chicken. But the service here was horrendous. We ordered and the Young lady behind the counter was mad about something else upon our arrival. We ordered and asked for large drinks. She handed us small and rolled her eyes and said we don't have any large cups. I was clearly confused because I am tall enough to see past her and there were cups on the counter. When I asked her what are those she said those are medium. ( i knew they were large but didn't argue) I said that is fine we will take them. This irritated her for some reason she let out a loud breath and shook her head. The food came in a timely manner When we went to get ketchup there wasn't anything out in the dining room so once again I went to the counter with the little cups. She looked at me and rolled her eyes and said we don't have ketchup. I went back to my seat. Opened my coleslaw and the smell was bad I immediately threw it out! This is an area we frequently travel through and we will not be stopping here again! Even if your having a bad day don't take out on your customers! read more

Dont think you will get your fries with your meal also if you expect tomatoes on a sandwich that normally has tomatoes your expecting too much. read more

Zaxbys - Garbage - Fast Food Near Me - Ocala, Florida

Says you're open till 11pm , I arrived at 10:15 and the employees ignored me and then I saw them laughing as I drove by the window trying to hide if ya lazy just say it read more

This the worst food on the planet. Our meals weren't great which is a training issue, but this just isn't good food. The cheese curds.... the cheese wasn't even melted. Fried cheese should equal melted cheese. And I thought fried chicken was crispy? I got a side salad to shoot for something healthy... the lettuce was not fresh. French Fries... not cooked. We'll never eat at another Zaxby's. read more

We ordered a takeout of wings and checked renders. When we got home, almost every single one was dry and old. I think we ate 5 pieces out of 30 total, that were edible. I think if this quality continues, they do not have much longer left in the business. read more

This place was a mess. One girl working the counter. Very slow service. I paid for a combo and didn't get cole slaw. Then they told me they were out of cole slaw. Why would you not tell me that before? I paid for a combo that I didn't get. It was super busy on a Sunday afternoon, but there didn't seem to be enough help. read more

Went in the evening around 9pm. Ordered 10 boneless wings & cheese bites. It was a to go order. I ordered inside & had a 5 minute drive to my hotel. The chicken was cold, not even remotely warm. I have no reason to ever go back. read more

3/30/18 was my first time here. I always wanted to come here. On that day I came here with my friend, there was a lot of traffic going on. The food was good, a little spicy but it was good. I ordered what my friend ordered since it was my first time. read more

Zaxbys - 3/31/18 - Fast Food Near Me - Ocala, Florida

Soooooo slow. Took us 25 minutes to go through drive thru with only 6 cars. Insane. I don't recommended.

We had never had Zaxby's before but was very impressed by the quality of the food for a fast food chicken restaurant. The service was friendly and the food was piping hot and fresh. read more

I really hope you do not have dreams of having your order placed and made right because if you do this is the place they go to die. The people here don't even know the difference between fried and grilled chicken. My order and receipt said fried house salad so no problem there but I was given a grilled chicken salad. Took the order back in and told the young lady that it was supposed to be fried chicken. She looked at the salad and asked what was wrong with it again. My husband had to explain three times what the difference between grilled and fried was. Long story short if you need somewhere to go because you don't want your order correct and you want to wait for 35 minutes to get your food and it still be wrong this is the place!!!!!! read more

If I could leave zero stars I would. Do not, I repeat do not go to this zaxbys location. We ordered through the drive through and had to park next to the restaurant because our order was so large. We waited for almost 25 minutes until my dad finally went inside to get the food. He had to stand at the counter for 30 more minutes until they finally gave us our food. We asked for ketchup and Zax sauce repeatedly in the drive through and they did not give us either. We were missing forks with our salads. After waiting almost 40 mins for food we had to go back in and get all that. They were horribly rude and we will be calling corporate to get money back. read more

If you're hungry and can go for large portions of fast food, this is the place for you. I've decided this will be the place for fast food any time I'm in a state that has one. I tried the "Wings and Things" which came with fries and a soda. Next time I'm sure to try the grilled chicken. My coworkers all had a meal that included grilled chicken and it showed me that Zaxby's has a lot of grilled options. When you visit, be sure to ask for ZAX SAUSE !! read more

Zaxbys - Fast Food Near Me - Ocala, Florida

Avoid this location if you're concerned about COVID. Patrons not required to wear masks while ordering and moving about in the dining room.

It took 25 minutes between placing our order and receiving our order. There were only 3 orders ahead of us and maybe a couple cars in drive thru so there wasn't an apparent reason for this delay. When our food finally was ready, since we were in a hurry that didn't account for a 25 minute wait, we asked for the order to go instead of for dine in. Somehow this prompted another 5 minute delay when they took our food back and into the kitchen to box it... I just asked for a bag so I don't know how that was necessary. There was a homeless person harassing people in the parking lot and someone else sleeping in one of the booths. So yeah, won't be doing that again. read more

What a conflicted review... Let's start with the food - it is absolutely amazing. Zaxsby's has found the secret with preparing chicken. Whether grilled or fried, the chicken is moist and tender without being gummy or soggy. The breading is light, crisp and does not overwhelm the tenders. The fries are absolutely the best in the fast-food industry. Even the honey mustard is head and shoulders above the competition. The barbecue sauce isn't great, but you can't expect anyone to hit on all cylinders. Absolutely five-star quality fast food and at a reasonable price. The service on the other hand is horrible! After three visits to this location and a few visits to others in the area, the issues seem systemic. Maybe it's pay or hiring, whatever it is, Zaxsby's should really take a page from the chick-fil-a book on customer service. I will continue to visit this location every time I'm in the Ocala area; the food is just that good, but will never expect to leave happy with the service. read more

I stopped by to grab some food to go. To my surprise, I had a great experience with Kelsey H. She has a great personality. The food was delicious, the service was fantastic, & I was in and out 15 minutes. I look forward to stopping by in the near future. I wish all Zaxbys had awesome employees like this one I stopped by at!! read more

They must be trying to improve their times. Order taker spoke so fast we thought we were in 3rd world country. Chicken strips were so salty I couldn't finish . $16 FOR 2 AT Fast food joint-:( read more

First time at Zaxbys I used the drive through Service was Ok Got home and looked at the wings Not a pretty sight First off I prefer breaded wings they don't sell them I ordered 10 wings, mild sauce, and it comes with celery and ranch dressing The celery was under the wings and loaded with runny barbecue sauce The ranch was some artificial dressing in a tiny plastic fast food container The wings were tiny There were 3 drumettes and 7 wing tips Not exactly 10 wings The bbq sauce was nasty And there wasn't even salt on them I will never go back How u sell a franchise is beyond me I have to say these are the worst wings I ever ate I like to bake my own wings A much better choice than Zaxbys is Publix breaded spicy wings There very good, larger, and cheaper Popeyes should move next door and there done for read more

Drive through service on the way home from Ocala. It was quick an easy tho get in and off the road from the interstate. The food was good, cheap and of course the fries are out of this world. What ever seasoning they use makes me crave them. (Celery salt factors largely here...) Their boneless wings are.. Ok? They aren't anything to write home about, but I can't eat a Zalad in the car while driving. read more

Decent food and very slow service. One person manning counter and running food today. This was at 11:30 to 12 noon. Asked for no seasoning on both orders of fries and both had extra seasoning. read more

Argh. At the top of my "I wish we had this in Canada"-list of fast food restaurants, Zaxby's is a pretty great fried chicken place I stop at on road trips in the South Eastern US. It's just well done and clean tasting lightly breaded fried chicken (minus the greasy taste you get sometimes Popeyes and KFC) served in a number of variations. The basic chicken tenders meal is 4-5 pieces of chicken, some ruffled fries with some cajun-y spices on them, coleslaw, and a piece of garlic toast. Super filling and awesome. The house dipping sauce that comes with everything is creamy and tangy...I usually dip my chicken, fries, and even occasionally my bread (haha) in it. They have salads (Zalads), sandwiches and a bunch of other meals with the fried chicken and they've all been great too. The only thing I haven't enjoyed there was the chicken wings, they were just average. Haha, might be a good thing there's none of these near me...I'd eat here way too much. read more

Zaxbys - House Zalad. Mmm. - Fast Food Near Me - Ocala, Florida

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Rude assistant manager and refuse to give me the food I paid for . Got a partial order and when ask to make it right he refused. 6:53 April 4, 2019 read more

Stopped in while traveling. Arrived at 8:43 on a Friday night. It took 37 minutes before our order was handed to us. Apparently, they had "forgotten" our order. At promptly 9pm, trash cans were emptied and trays placed over them so nobody could use them. A single trash can (open, no lid) was put at the front counter where customers received their food. Seems very unprofessional AND unsanitary. When we finally received our order, it was presented to us in carry-out packaging (as was all other orders since 9pm). I'm guessing this was done so the employees wouldn't have to do dishes. Because my meal was in a carry-out container, I received 12 fries. Usually, there are at least twice that many when ordering in. The entire crew seemed relatively young and no manager seemed to be present. My wife and I will most certainly think again before stopping at a Zaxby's. read more

Terrible service gave us cold food then over cooked, complained the whole time about helping customers, floors look disgusting, bathroom is atrocious. I rather get hit by a bus then ever go here again read more

We came here while traveling north and the lady at the cash register offered no help and was also kinda rude, she did not order what we wanted and kept saying she couldn't do it, She made things very difficult. Food was good though, the cashiers name was Debbie if you see her at the cash register expect a hard time and a frown. read more

I had never been to Zaxby's since we have none in Miami. But in an attempt to evade Hurricane Irma we hightailed to Alabama and on the way ran into this delicious fast food eatery. Let me tell you I was pleasantly surprised, I really had no expectations since I was annoyed of being in a car for 8 hours but this was a real breath of fresh air from a long bumper to bumper drive up. So maybe just maybe this review might not be the most helpful because all I can remember is being excited to get off the car and that might have blurred my judgment. But I didn't get bubble guts (I know TMI) hey! but that's a plus! read more