We arrived to a mostly empty restaurant and placed our order as we were the only ones at the counter. Long story short, it took 31 minutes for our food to be ready. Before I could say anything the lady handing me the food also handed me a full refund and apologized. She saw the issue and handled it on her own. I didn't catch her name but she saved a customer with exemplary customer service. If she's not a manager she needs a promotion. read more

I wish they had these in California or do they? And I just don't know about it. Hot take. Best chicken sandwich I have ever ate. Tasty, spicy with a little heat. Friendly service. Clean and welcoming surroundings. I would eat here at least once a week. read more

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It's a great place to get a quick snack before heading into Walmart, you'll save a lot of money that way. I get the fingers, it is the thing they do best (much better than the ones at Walmart). read more

EL SUCRE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Ben quadinaros or whatever the waiter's name was is stinky, he doesnt really take showers.... This put me off and made me want to get a Costco chicken bake instead, so I ordered a salad so that the huzz would go away! read more

Not sure if this is just a Zaxbys thing, but the chicken was unseasoned and not pleasant to eat. Drink machine is fun and works great. Love the local history on the walls. read more

Wasn't at all impressed the last time I visited. The large fry, as you can see from my picture, is pretty chintzy. The sandwich was good (hence 2 stars instead of only one), but management of the restaurant must be really terrible, because when we were there, they were COMPLETELY out of all diet sodas, on the floor and at the drive through. That's not broken machines, that's bad management in ordering supplies ( like diet soda syrup). Additionally, they didn't even tell us diet sodas were out until we had already purchased drinks! They had to give us a refund after we discovered that fact. Not handled well in any way. read more

Zaxbys - The sandwich and so-called "large" fry. - Fast Food Near Me - Mebane, North Carolina

I tried the new lemon pepper flavored chicken strips and not my preference. Leah provided great customer service with a smile when I placed my order and checked on our food and service. read more

not a smile in site. service wasn't good. the worker wouldn't say a word to me or even share a smile while bringing me my food. only gave me two chicken tenders when i ordered three. after asking for another so it was corrected, the worker look at me like i was asking her to do an enormous task. didn't even turn around to hand the other chicken tenders to me. the food was overly salty too but was edible. all of the workers looked miserable. read more

I was entire disappointed at how much they cheap out on the sauce. My home Zaxby's tosses the chicken in the sauce, so I was not happy when I got the tiny sample size ramekin of it. Food was hot, so at least there was that. read more

Alright, boy do you all need to talk to some of your employees about their attitudes! I called twice and the first one was really nice but the second one has got a MAJOR ATTITUDE PROBLEM! Clearly, he needs some lessons on the app, claiming delivery wasn't possible & could only be achieved through DoorDash. Well, I happen to know it can be done When it was dropped off, the dasher apologized for YOUR MISTAKE of not having the drinks prepared to be picked up. I understand being busy but always be sure that everything is packed up and that includes beverages That said, food is good but I believe I'll stick to picking it up myself read more

The service is bad. No ice, most drinks were out. The Sprite Zero was horrible. It took forever to get food. Spent $24.00 on 2 meals and was told Zaxby sauce is an additional.25 cents. read more

The people on TikTok says that Zaxby's salads are way better than Chick-fila. Well I had to see for myself. Usually when I am here I order the wings and they are always good. The salad is a no or the zalads(that's what they are called on the menu) I had the Cobb salad and it wasn't fresh at all. Service was amazing like always! read more

The food is pure garbage the chicken is very very salty it is my first time it will be my last time what a waste money

Employee's attitudes were aweful, both drinks I got were wrong (ordered 2 diet cokes and got 2 sweet teas), and gave me the wrong salad dressing. If the employees spent as much time on the food as they did rushing people through their orders, maybe it would be a good restaurant. read more

Awful. Arrived to see like wrapped around the building so went inside. Ignored for at least 4 minutes before being assisted. Order was wrong but no way was I going to bring it back given the chaos that was ensuing behind the counter. I get the feeling that this particular store is being run by youth and the inexperience and lack of customer service unfortunately shines bright at this location. Do yourself a favor and go anywhere else. read more

We ate there yesterday for the first time in a couple of years. Both of us got the original chicken sandwich. It was perfect!! The service was great! We will be going back!!! read more

Food very good and the people are nice ,I love eating here in mebane also super clean

I asked for tounge tourch wings and and I got some chicken tenders I lost my appetite

if I could give this place a zero star rating I would. They were practically out of everything single drink which they don't tell you.Got multiple orders wrong even though they read back the order. And said again they got drink sizes wrong to both employees at least 10 times I know they heard they just choose to ignore us. I'm sorry but if you didn't hear or hear right please ask again or repeat it to the costumer to make sure you heard right. I'd rather the costumer be annoyed I asked multiple times to make sure so I don't make it wrong. Especially if it's busy or not. read more

If I could give zero starts I would. The customer service was absolutely terrible and came off very racist. They were extremely aggressive and disrespectful after they made my order wrong. The food was subpar and wasn't ready like it never is. They tried to give me a half aaa solution. Then I asked for a refund and the managers information they refused and called the police on me. In which the officer stated they were wrong and it could've been very simple. This is the piece of crap order of bacon they tried to give me after my order was missing bacon and I had to turn around and drive back. Here's the lazy solution instead of remaking my order.... read more

Zaxbys - Fast Food Near Me - Mebane, North Carolina

Out of eggrolls for Aisha Zensatiinal salad. No diet drinks available. Not satisfied, cashier said she would give us toast instead. Keep on driving! read more

I stood at the order counter for 5 minutes and not a single person came up to take my order.

Absolutely terrible. I asked for a straw and they handed me an un wrapped straw with her bare hand. They had absolutely no sauce and the food was cold. read more

So at this point I'm standing at the counter waiting on a refund because a damn fly walked out of my wife salad like we disturbed his ass... caught me off guard... I'm looking like i know damn well a fly didn't just walk out your salad ... my was sitting pisssed looking mortified ...i mean I'm not the brightest man but I'm sure none of the meals supposed to come with a side of flies ... but the manager Mr. G is what im going to call him was very apologetic, and regretful about the situation... good chance we won't be going back there. read more

I stopped by Zaxby's on my way out of town today and must say that this was the worst fast food experience I've had in some time. I went in expecting to get a quick meal to take with me on the road. However, what happened was that I ended up waiting 15 or more minutes on my food. Believe me, I was not a happy camper!! So, what made the experience so bad? Well, first off, the Zaxbys staff seemed clueless. I saw many customers waiting for their food, and there seemed to be no communication from the kitchen to the cashier staff when food was ready. I could see that several other customers were upset as well. In fact, I overheard one customer talking to a Zaxby's employee about a bad experience he had the last time visiting the store!! It seems like there's definitely a trend here! As for the food, it was just okay. I ordered a Cajun Chicken Sandwich, and it was doused with way too much mayonnaise. The taste, however, was acceptable. Also, I was trying to be healthy during this visit, so I ordered a side salad instead of french fries. The salad cost one dollar more than the fries would have cost, which is sad because the salad was nothing more than a few pieces of chopped up Romaine lettuce. Clearly not worth a dollar extra! Doesn't it seem a little crazy that, in order to eat healthy, you have to pay more. read more

Although some of my family members love it, I've never gotten anything I liked. Maybe I've just gotten the wrong things.

Never had an issue here my chicken and fries are always fresh and so are their cookies. Employees are very friendly, you'll never have a bad experience here nor do I have to check behind them to make sure my order is right. read more

The fried cheese curds are my kryptonite. Nothing particularly special about this location, consistently good chicken. There zax sauce isn't something I enjoy, but they always leave it off when I ask. Drive thru usually moves pretty quickly, not a bad place to stop for lunch. read more

Great customer service! I only ordered a grilled cheese sandwich, and it was awesome. This is one of the places that miss since moving to Maryland. If you get a chance, just go for the southern hospitality and the chicken fingers (for the meat eaters) read more

Employees had a rude attitude and weren't very friendly. Food felt like it was hastily and poorly made and didn't offer a good taste

As far as Zaxbys go, this location is par for the course. I love the food at Zaxbys but remember it is fast food, fried chicken. This is a good place to swing by after shopping at the Tanger Outlets that are just across the street. I tend to get the big zax snack meal which is tenders and French Fries. This is an affordable meal that is quite filling. You can get this meal for just over $6. The chicken wings are also very good at Zaxbys. read more

Love this Zaxby's. They also get your order right, it is fresh, hot and clean. Also staff is very friendly and cheerful. I will keep on returning when I am in the area. read more

I've eaten here lots of times. I've never had a bad experience. The food was always good; the service was always good. The female manager at this store is always on the floor working 100 mph. Heat lovers should try the Nuclear sauce. Lots of fire and great flavor. The Insane sauce is just hot. I'll go back. read more

Wrong sauce on wings. Tiny wings. Found out at ordering, the "promotion" they were offering on the mail out was no longer available due to the rising cost of chicken. Out of fried pickles even though the sign out front was still advertising them. The plus? Super friendly staff. It's not their fault. read more

My friends and I were on a road trip and wanted some good food. When we arrived the dining room was closed. But the manager saw us and was nice enough to open it for us, with our 2 small children. Love the service and the food. That manager definitely made our day. read more

Worst customer service I have ever experienced will never eat here I found a hair in my food the workers in the back were not wearing their masks properly and I seen no type of gloves while the food was being made 1 out of 10 read more

I had the cobb salad and some boneless buffalo wings. The salad was pretty good and big.

First time EVER at a Zaxby's. Not too bad, chicken fingers and Texas toast sandwiches were pretty good, We tried an order of wings (boneless, teriyaki style) and they were so-so.. I've had better wings. It was a bit pricey, (almost $30 for 2 adults and a child) but overall not too bad. This location in Mebane is fairly new and is pretty easy to find and get in and out of. The decor is cool too. read more

Overall bad experience but the most disappointing thing out of my visit was cold cookies & barely toasted bread...

Not a big fan. The food is just okay. I have an irrational hatred for crinkle cut fries, and this place serves them. The Texas Toast they serve with their meals is always dripping with butter. Blach...It's way too pricey for a fast food place when the food isn't that great. I'll go here for their milkshakes, but that's about it. read more