I was expecting great wings and I got average bar style boneless wings way too much breading small in size. if I had to guess they were just poured out of the bag into the oil it was super busy and very congested inside bathrooms were gross but the order taker was very pleasant read more

Zaxbys - 30 boneless and fries - Fast Food Near Me - Georgetown, Kentucky

Great service, food was ready in 10 minutes, and the inside was pretty clean! I've had issues with my order being wrong at other locations, but they got it right! And I definitely enjoyed my sandwich! read more

Stopped at this Zaxby's on our way back to Lexington after picking up an item. If noticed how dirty a lot of the tables were in this location. It is the season for the sensational salad which we like and ordered one to share. The bathroom was very dirty and the television was turned off. The salad was good however they need to take better care of the restaurant. read more

Zaxbys - Fast Food Near Me - Georgetown, Kentucky

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Love the options here. Great for a snack, lunch or dinner. The chicken is so moist on the inside and crispy on the outside and not greasy at all. Fries have some kind of seasoned salt on them that is fantastic. Fries are cooked just right as well and not greasy either. Toast has just the right amount of butter and is t overly soggy. Staff is nice and location is clean. This location tends to be very busy but they do their very best to keep the lines moving quickly. read more

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Ordered 2 cobb salads and 1 house salad and a side of fried pickles. Received salads that were just a mix of stuff maybe leftovers since it was close to 9pm? Lettuce was wet and brownish, no eggs. Fried Pickles were cold. Front host had to ask the kitchen to work on the to go order. All the while everyone was busy as bees working to disassemble everything and get it washed up to close down. This is the last $36.00 that i'll spend at a Zaxbys. Customer service and quality of food is not on the top of their list . The only reason i gave 1 star is because the review would not submit without it. read more

The house salad grilled chicken without dressing is the only thing that I have ever gotten at Zaxby's; and I have never had any issues. Salad is always crisp and chicken is always hot. Keep up the good work Zaxby's! read more

Zaxbys - Fast Food Near Me - Georgetown, Kentucky

I ordered the seasonal Zenzation salad. It was ok but 8.48 seems like a bit much for bagged lettuce a chicken strip and a dab of slaw. The dining room could use some attention as there was not a clean table. The entrance was full of leaves and trash and needed to be swept. Much trash in the parking lot too. If I was the manager I would have the kids working there to clean up the place. read more

Salads are not freshly made anymore. All comes prepackaged salads. Usually lots of rotten lettuce now. Bathroom's are dirty and smelly. Staff is loud, rude and a lot of profanity behind the counter. Not a family friendly place read more

When I first heard of Zaxby's, I was a vegetarian so it didn't appeal to me. The only non-meat food option was a lame iceberg lettuce salad meal. Boo. Therefore, this place doesn't come to mind when I'm looking to forgo healthy foods and chow on something greasy or fried. I did, however, stop in a few months back when we were dealing with car rentals at Enterprise nearby. I eat meat now (for the time being) and ordered some chicken. The food was quite good although I'm not a fan of the special sauce. Meh. Place was clean -- not too many other people eating here at the time. People were friendly... just a tad slow service, but whatever, not an issue for me that day. This is a decent location. That's all. read more

best food in town, no lie. best staff available, friendly and helpful. very clean dining area. very caring employees. read more

Stop here when in Georgetown visiting my grandson. Always takeout from the drive thru and it is usually kinda slow. Nothing really to say that stands out here but the chicken fingers are usually hot and pretty good. Sometimes a bit salty but crisp and breaded well. They have changed they way they do large orders and I think for the worse. Packaging now I think is a real step in the wrong direction bu I'm sure that is a corporate decision. Sweet tea usually very good. read more

Slowest fast food place in Georgetown, and that's saying something. Every time I go through drive through they have me "pull up" and sit there for 15-20 minutes, even though no one is ever behind me. Oddly enough, food is usually cold, leading me to believe they normally forget you are still out there. Avoid this place, it's not worth the wait or the cold food. read more

First - I'm not really a chicken eater. But, this place is new in town so we thought we'd give it a try. Being new it was clean and fresh looking inside. It looks much larger inside than from the outside. Free wi-fi that worked well. Service was a bit slow, only one register open and quite a few people waiting to be served. But, there are only two registers anyway. Food was hot and the portions were big. I had chicken fingers plate and it was, I have to admit, very good. The cole slaw was bait dry, could have used some more cole slaw dressing in it. I'm still trying to decide if I liked the Zax dipping sauce. Sort of like a slightly spicy 1000 Island dressing. $20.00 for three of us to eat. About average in this area. read more

I thought my food was a absolutely wonderful. Not only that but the staff was super friendly and very helpful when I had questions about the menu. All employees were wearing face masks and all were wearing gloves, very appreciated of that. I will be coming back for sure read more

Literally the best chicken around...we cannot express the love for this places food....the service is spot on with the quality of excellent atmosphere read more

I love zaxby's wimpy sauce!! I got strips and sauce on side. Went at 11:00 and drive thru was full so went in. Have great sweet tea. Took about 10 minutes to get food.. 4 people in kitchen and 1 in drive thru and front counter..if they had service person it would have been better.. drive thru wouldn't have been backed up!! Restaurant was clean and didn't smell of grease which I like. read more

I enjoy the boneless wings in original sauce but the fries are always lame. Fries do not always need to be soggy. The place is always clean and great restrooms. People are nice and friendly but always bad fries. I enjoy the free wifi and the quick service but gee wiz. Get your fries right consistently! read more

Zaxbys is good. But they tend to miss up order quite often. I order a Cobb salad with no bacon and the last couple times I've went there is bacon on it. I'll be sure to be checking my meal every time from now on. BE CAREFUL if you have special requests on your zalads they are bound to mess it up. Always double check read more

Best I can say is nice kids working here. Ordered in, and got it to go!! Traditional chicken wings dinner. Came with celery and ranch dressing buried under the wings and sauce!! No fries, no bread!! Took it back and complained, they fixed it by putting the fries on top of the wings and sauce (they were not stingy with the sauce) and a slice of cold toast on a plate beside the small box that held the wings, celery,ranch dressing, fries! Did I mention the hot sauce? Food was mediocre, except for the toast!! read more

Never pull forward if they ask you to. There was no one behind us, and it still took 15 minutes. When we got home, of course they got the order wrong. We waited for the wrong food. They need to step up their server training. read more

Can't remember a worse service anywhere. The people working the counter were dismissive and fairly clueless. We ordered ten chicken fingers and they told us to pull over and wait (no other customers) we waited, and waited and waited until husband went in asking where our order is. They hadn't even started our chicken. so we waited some more. Likely will never go back to this one. Too many alternative chicken places. read more

Gotta give this place some love. Better chicken fingers than other fast food places. Service has always been fine and Zax sauce rocks!

Today, we went through The drive-thru for just a simple fried chicken salad. We waited in line about five minutes in line and could tell the car two in front of us still hadn't received their order. Decided to am keep our money and leave. Worst service ever here. read more

Poor service in carry out. Substituted Maranara sauce for BBQ sauce. Said we could come back to store and they would exchange. Very inconvenient, and girl was not particularly apologetic. Chicken was good, however. read more

Great food! I've loved Zaxby's for years; still better than most other chicken restaurants I'd go for a grilled Cobb any day