My family wanted to try something new since we were only in Utah for 2.5 days and we got what we wanted. They had amazing service and better yet amazing food. Their wings were some of the best I ever had they have a good variety ranging from sweet and savory to spicy.We ended up having to go there twice and I'm sad I don't have a place like this near home. Their chicken fingers were also amazing. read more

I grew up in the south so I know Zaxby's and more than that I know what Zaxby's should be and unfortunately this location just is not that. I ate there twice in the past two days on vacation in Utah from my new home in Las Vegas. So I was excited to be here because I get a piece of home. Boy was I wrong. Both nights the toast was so hard and the fries tasted like they'd sat under a light for too long. It's just sad because real Zaxby's is AMAZING but this one is just blah. Also, their customer service is terrible. The girl running drive through today didn't say a word to us when she handed us the drinks and food and I went to ask for something when she handed us the food but the window could not have closed faster or louder. Just rude!!! read more

We ordered wings, salad and kids meals. The food was all very good and looked nice. My family and I were all perfectly happy with the restaurant, staff and food. read more

Supper gross. No cashier at the front. We had to go find someone to take our order, but the cook looked at us several times as we stood there waiting. Food was gross and nothing like pictured. One tiny drop of sauce on the sandwich and then they charge you for sauce. This place must be going out of business, otherwise it's headed in that direction. The coke was the only good thing. read more

Good chicken and I love the toast. I always stop here when in Cedar City for the Shakespeare Festival.

Heater has been broken since March 1st, it is March 25th. Snow clothes needed. Freezing inside. They don't know how to turn off the ceiling fans Tables and floors are dirty. We lived in Grorgia and all Zaxby's were impeccable. You have to ask for utensils. Young staff could care less Very dissapointing. We drive 55 miles one way? read more

Food didn't seem to be the right temperature. Everything tasted a little old. There was a hair in my food. We got 4 cobb salads. My aunt& my cousin asked for no tomatoes. They put tomatoes on both of their salads. They didnt give either of us the egg. I asked for no bacon& they didnt give my aunt or cousin any bacon either. Then when i called Zaxby's, it sounded like a recording answered, didnt say anything and then just said goodbye. read more

I wish I could give this no stars... my wife and I both got a chicken tlc sandwich. Wasn't be best nor the worst did have kind of a peanut taste to it. Anyways we went about our day. Five hours later tho the violent vomiting started followed close by every other symptom of food poisoning you can think of. Honestly it has been the very worst food poisoning we have ever had. We both missed days of work and have been miserable. Be careful if you go... read more

Very disappointed. Total waste of good money. Visiting Utah Cedar Breaks and wanted some chicken. Cashier at Mavericks suggested this place. Orders 3 of the promo value meals @7.29ea. These were kid meals. 4 med pcs of chicken that wasn't ery tender and worse some of the chicken tender were about the size of my yr old daughter thumb. This place was a joke. Not even close to Raising Canes and even Dairy Queens chicken strip meals tastes better, better value in price and quantity. We gladly pay more at Raising Canes in Las Vegas but wished we had skipped this place altogether. #dontbothereatinghere read more

Not impressed. Tables were only semi clean and server was not friendly. While I have to say the chicken part of my meal was good, the rest was not. I ordered a grilled salad and the cucumbers and greens were ok, but the tomatoes tasted old or bad. I also was sad to find there was not a grilled instead of fried chicken option on the kids menu. Its fast food though, so you get what you should expect. read more

This is a new place in town and I thought I'd give it a try. The wing lunch plate was ok but not a good value, it was 5 wings for 8 dollars and a handful of fries. The salads people where eating was way more food. If your hungry go with a sandwich or a salad. read more

This was some of the worst "real chicken" I've ever had. Tasted like hot oil and salt. McD chicken nuggets would rate three stars next to this awful stuff. Better off going to Arby's ! read more

Neither me nor my wife were impressed! It was our first visit so did not know the menu! She got the game day filet sandwich which turned out to be a dry chunk of chicken slapped on a bun with no sauce or fixins. My chicken salad sandwich was a quarter of the size of even a bread slice sandwich you would make at home and was poorly prepared not to mention the poor customer service! read more

Overpriced. Wing dinner had about 4 wings and some toast. 10 bucks. Over priced and under whelming. Oh look, chicken. ..

Zaxby's has reached a new low in customer service. Not even one star is good enough. Their heater was broken yesterday, and to their credit they say they had called a repairman. To their detriment, they also said "there's nothing they can do about it" when it was like 50 degrees in their dining room. Yes, there is something you can do about it, give us saps that sat there in the freezer for 45 minutes a discount at least for sticking with it. My friend asked for sauce and they wanted to charge him .25 cents! It wasn't the cost, again it was the principle of the thing: you can't do one simple service for people that are freezing their butts off? No manager in sight anywhere. Service in Cedar City is notoriously bad everywhere, but this beats them all. Never again, Zaxby's. You're overpriced and have bad service, with that combination I can see your restaurant being a different restaurant by the end of 2018. read more

Poor example of a Zaxby's. I LOVE Zaxby's and I was very disappointed at this location. It was extremely dirty and the food tasted old. The team seemed more worried about getting out on time then serving their customers. The problem with Zaxby's is that they are up and down, you never know what you'll get! If they could be more consistent like Chick-fil-A and always be amazing they would probably become more popular. This location is an example of a "down"store. read more

Very disappointing. We are from Georgia and eat at Zaxbys a lot. Our friend from Vegas was craving Zaxbys so we went. Tables were dirty, cups had holes, no ice in machine, coke machine was out of half the flavors, had to wait 15 minutes for our food, trash cans were overflowing. Zaxbys is good chain, but this store needs some attention. read more

I cannot complain for it being my first time here! Husband brought us to eat here. He hasn't had it since he lived in TN a few years ago, and I'd have to say it is delicious. This restaurant is fairly new and the employees were all very nice and welcoming. They answered any questions I had since I was a first timer there. I ordered the wings n things combo and the chicken is perfectly crispy. I also got to try the hottest sauce and it was yum. If you're visiting Cedar City, you'll have to try this place out! read more

I had the Blue Salad with blackened chicken. The chicken was good but not great. The rest of the salad was not bad but not remarkable. It left me missing Fudruckers :) read more

Too expensive. Too slow. The customer service didn't exist at the place. Not a good business, they need to replace the sign out front as it has been out for over a year. read more

So two stars, only because I would give McDonalds one star, and Zaxby's is about one step up from them and that's it. First off, prices are way to high for the quality (or lack thereof) of food they put out. Second, they drowned my wings in sauce so badly I thought of the phrase "do you want wings with your sauce?" Third, the "Zax" sauce...is nothing special..at all..and fourth, our food took less than 10 minutes to make, which tells me that everything is "fresh frozen". I'd much rather wait than have to eat that again. Basically, it's a glorified McDonalds. One star for not being McDonalds, and one star because the lady at the counter was nice. Overall underwhelmed and feeling ripped off. read more

I love their wings! And the salt on the fries is amazing! And damn the fried mushrooms are delicious and I've never liked mushrooms! Also their salads are pretty yummy as well read more

Very delicious and nice, clean atmosphere. I felt like I didn't get enough food for the price, but the quality and service was good.

Great salads! Fresh tasty ingredients and good chicken. Standard Zaxbys menu with a variety of chicken options.

Just called to place a to go order with Vincent I think his name was, at 9:30 pm on a Sunday. They are open for 30 more minutes, or at least the website says so, but as soon as I said "I need to place a to go order," he hung up on me!! Called at least 5 more times and from different phones, and he disconnected the phone after that. Finally he picked up the phone and made childish noises when my husband and I asked for a manager. This is so sad to me, because we are VERY frequent customers that have visited the Cedar location from opening day. If the owner is reading this, Vincent (or whoever worked the closing shift on 4/24) needs to be fired. He's just cost you a whole hell of a lot of business and 5 very loyal customers. read more

Very disappointed in this location. Have enjoyed the product at stores in Salt Lake City. This restaurant was empty at 530 on a Sunday which we probably should've taken as a sign. Sadly, Charlie's BBQ was sold out. Store was dirty and food came out a little too quickly. Everything had clearly been sitting for awhile, the toast was more of a crouton than toast. Tenders and fries were both old and dry. Sad, won't be back to this location. read more

A restaurant I first encountered in Georgia, Zaxby's is a quality chicken joint. The food is good for the price, and the place is kept clean. I recommend Zaxby's first to anyone looking for a quick bite who isn't afraid to pay a little extra for quality food. read more

Zaxbys was a disappointment. My husband and I went through the drive through and there was only 1 car in front of us but the wait was so long we shut off the car. I ordered regular chicken and I received buffalo sauced chicken. I also ordered blue cheese dressing and only received ranch. The plus side we got random onion rings that we didn't order! But overall the food was a 4-5 out of 10. Lets just say we wished we had spent $18 somewhere else where we could have received better food and better service. One and only time we will be going there. read more

This place had some of the best customer service I've seen in a classy fast food restaurant. They ran out of some things I wanted to order and so they gave me some other options for free. Highly recommended! read more

only been here twice but it's already my favorite place to go when I'm in cedar city. The workers are really nice & friendly & the food is delicious read more

When it first opened a few years ago both food and service was good. Now every time I've tried to give it another choice it's disappointing. Don't go during noon hour or early evening. If taking out only use drive thru. I made the mistake of going in to order take out. Waited for about 35 minutes to get one sandwich while i counted 22 cars coming and going thru drive thru. The place is dirty and i always have to ask for table service even when we were the only two people in the place. The people are nice but there's no coordination of these people read more

They were super fast with my order and it was delicious. The grilled chicken Caesar salad has bacon in it and it is AMAZING! I'll definitely be going back sometime soon. Fast, friendly, and yummy food :) read more

Terrible terrible customer service... every time we come here they seriously mess up our order. Just now they tried to charge us for SEVEN meals when we only ordered TWO. How does that even happen? When we tried to fix the ticket, they still couldn't get it right and charged us for THREE meals. We will never come back. read more

We should have known that when we pulled in on what should have been a busy Saturday night and the place was virtually empty, to pick someplace else. We were served food that had been sitting under a heat lamp for far too long. If you like cold toast and French fries, this is your place. I would have given it one star, but they did bring out fresh food after we said something. read more

Stoped in on our way back to California. Friendly service and the food was really good. Glad we went there! Will definitely be back when we're in town. read more

I have gone there twice and I really enjoyed my meals both times. I would give it a 4.5 out of 5.

The Zaxby"s in Cedar City is sooo slow and it's not because the staff isn't trying but it's because they don't have enough people working to take care of their customers in a timely manner -- you would think in a college town they could hire more help -- it's ridiculous how slow it is !!! read more