A good representation of the franchise. I placed my order at 4:46PM on a Thursday in mid-February and received it within 5 minutes. I ordered the Surf & Turf special and both the shrimp and chicken fingers were plump, fresh, and had nice coatings. The fries weren't crisp and rather limp, but nicely seasoned. The cashier was friendly and another staff member delivered the food to the table. read more

1000000/5 STARS I LOVVEEEE THIS ZAXBYS and they will treat you so well! Friendly service every time without doubt and the food is just the perfect little pick me up. Ask for Saul, he's the best read more

Stood at the counter waiting for someone to take my order only to be completely ignored for 40 minutes. Ridiculously terrible customer service. read more

French fries were undercooked and not soft in the middle. The chicken tenders were not juicy, nor flavorful. I ordered a Cobb salad with grilled chicken and they gave me one with ZERO chicken at all. It even said grilled chicken on the receipt, so I know I said it. read more

The food quality here has gone from the best to the worst in the last year or so. Every time I come back, I hope for the plump nice looking wings and freshly cooked perfectly seasoned fries. Today I went again, hoping for the quality that Zaxby's used to be known for, as that was and should be the standard. I was sorely disappointed again today, as the wings looked barely fresh and the fries were over cooked and old looking that I had to send them back. Zaxby's used to be my absolute favorite, but due to the poor quality in the last year or so, I hardly ever come here. It is an outright shame that a Georgia restaurant has such poor standards anymore. If they are going to go up on their prices by like $2 for a meal in the last year, then you should at least still get high quality food, always fresh and not overcooked! Save yourself the overpriced cost for the disappointing food! read more

Ridiculous size of the chicken. I ordered wingz n things and the size of the boneless chicken along with the chicken fingerz is just plain ridiculous, not only is it expensive and the prices have been raised your getting less food. And the chicken tender size is laughable read more

Zaxbys - Small chicken tender - Fast Food Near Me - Canton, Georgia

I was ordering some food on a Wednesday night June 26 and an employee was giving me a rude look when I was taking a picture with the Mr beast cardboard and then he began to yell at me. I am so disappointed and they were talking bad about me and my cousin. He was yelling at me from the back and telling me not to take pictures with the sign. I could not hear him bc me and my cousins were trying to have fun but I did overhear him say don't break it ur breaking it. This man was being so incredibly rude despite the fact that we DID not break the cardboard. This man had a rude attitude and he ruined the fun experience me and my cousins were trying to have at Zaxby's. Do better! read more

Go to a different Zaxby's. I am always disappointed by this one, I ordered a big zax snak but it was missing my toast and had barely any fries. read more

Zaxbys - Fast Food Near Me - Canton, Georgia

I'd love to leave more stars for Zaxby's because I used to eat here multiple times a week, but now I have no reason to even think about Zaxby's because the blue zalad has been discontinued.. what a disappointment for vegetarians everywhere. BRING BACK THE BLUE ZALAD read more

This is the WORST zaxbys i've ever been to! The bottom feeders of this earth work here. you will never be able to get good service or have anything done right. If you have a death wish come here! they can't do anything right. my food was FROZEN in the middle, the gave me the wrong drink, and they didn't give me any fries. what the fuck. i hope the chain closes and just goes into retirement because they don't deserve to get any more money! read more

Being this was my first time in Georgia I wanted to try as many fast food chains I could that I have never heard of. So me, my boyfriend and his buddy were traveling to a local spot for them to ride their four wheelers and he suggested hey lets go to Zaxbys. We pulled up to the drive-thru looked over the menu and decided on what our friend had suggested the Kicken Chicken sandwich meal. Then I noticed a sign that said fried white cheddar bites. Had to get those as well. Kicken chicken is chicken fingers with ranch and tongue torch sauce on texas toast, and comes with crinkle fries and a small beverage. The sandwich was not to my liking based of the overload of sauce pouring out of the sandwich at every bite. The chicken was crisp but overwhelmed in sauce. The fries I enjoyed because they were seasoned and had a nice kick to them. The toast on the sandwich was buttery and delicious. The white cheddar bites were my favorite thing about zaxby's, battered fried and served with a zesty dipping sauce. They also had a soda machine that had about 100 different options which is awesome. Over all my experience was pretty awesome and down rite greasy. I LOVED IT! Can't wait to have a second opportunity to try something else off the menu. read more

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Hands down..one of the best Zaxby's I've been to..fast clean and friendly...Food was fresh and delicious read more

Zaxbys - Fast Food Near Me - Canton, Georgia

I went through the drive thru and my order was wrong the first time. Then I went through again and got the right order but however I repeated several time to put honey mustard in the bag. The first order did not have it then when I asked for the second order he said it was in the bag. It was not. I'm not sure his name but he was working around 8:45 on Thursday Jan. 6th. It was just annoying because it was a simple order with some sauce. read more

I recommend choosing a different zaxby's. Every time we have gone here the portions are very small. We placed an online order today and spent over 100 dollars. The fry boxes for each of the kids meals were tiny portions and they were all still hungry afterwards. The chicken on the salads were sparse and tough. This zaxby's is convenient to our house but next time will be sure to go out of our way to get a better value. read more

Super disappointed. Got a Zax Snack from the drivethru and the chicken was hard and dry. It was about 1:00 PM on a Monday so you would think it would be fresh. Not the first disappointment here, so I probably won't come back. read more

I was surprised to learn that Zaxbys' annual revenue has topped $1 billion. That is a lot of chicken and Zax Sauce. I like the prevalence of the Coca-Cola Freestyle drink machines at Zaxbys - that is a good marketing tool for Zaxbys. The menu is simple enough (especially when you are standing at the order station), service is quick even when they are crowded. And it's always nice to be able to top off your drink as you leave! read more

0 stars. this is the second time we've gone to this zaxbys & had to wait over 30 mins for our food. today i waited for 30 minutes & once we got home it was the complete wrong order & the food was cold. coke machine has been out of order past few times we've went as well. very disappointed. wont be returning read more

Brand new Zaxbys in Canton, the staff is super friendly and the food is fresh and good. read more

Zaxbys - Fast Food Near Me - Canton, Georgia

So looking forward to the Zensation Salad. Ordered for work and went through the drive through only to discover "Caesar Dressing" when I opened the salad at work! Bummer! Please pay attention workers to what is ordered. Next time I'll check before I drive off.... but seriously Caesar with Zensation. I could understand if it was busy when I ordered but only two cars in drive through.... no excuse. read more

Zaxbys - Fast Food Near Me - Canton, Georgia

Zaxby's is one my favorite fast food establishments but this location seems to have a problem with fully cooking their fries. So I take the simple route to fix this issue by ordering "extra crispy fries" inside. After watching the cashier tell the shorter cook in the back to make them extra crispy, he rolls his eyes. When I get my food, not only are the fries not crispy, but they are basically raw & mushy. So I look back at the cook & down at my meal, he notices I'm not pleased & starts to laugh. I won't be back again. I don't ever post on here but the quality & service was so bad I couldn't avoid it. Thanks to the fry cook, my dog will be super happy getting some raw potatoes tonight. read more

Zaxbys - A raw & mushy "extra crispy" fry. - Fast Food Near Me - Canton, Georgia

Worst customer service ever. We are from out of town and came to visit Uncle Shucks pumpkin farm. We stopped by this Zaxbys on the way home. They made us wait 10 minutes for our food and when we got it it was FREEZING!!! No one ever apologized for the wait. I came back in to tell someone and he said they were just going to "heat it up." The manager told me that with it being late it is either "hit or miss." So basically he is telling me that this is normal to give customers cold food because it is "late." He then caught himself with what he said and tried to back it up by saying "I tell them not to give customers cold food but it is hit or miss this late." After finally getting the food back 20 minutes later... it was the WRONG order. I have never written a complaint about anything before, but this was one of a kind and should not be allowed. read more

So I'm giving this place a three star review and the only reason it's not getting a 5-star review it's because middle a day sitting down in the restaurant having a sandwich and watching the guy in front of you put all of his change of clothes on the table disgusted me and I had to throw out my food I don't know if he was an owner or manager he look like he maybe was the owner but come on guys you're going to change your clothes at your job don't put it on the table I'm going to eat at that's it read more

A lot of problems at this location. There always seems to be water in front of the Freestyle machine, which is the only way to get drinks there. It has become such a problem that they have put a floor mat down to prevent people from slipping. The only problem now is that the customers are tripping over the floor mat. Also, a north facing patio? Why? It should be south facing. I am also extremely disappointed with the choice of music. They always play this terrible Christian rock music. I find it derivative and a bit insulting at times. My idea of good Christian music is Norman Greenbaum's "Spirit in the Sky", Jeff Buckley's cover of "Hallelujah", Hossier's "Take Me to Church", Beethoven's "Ode to Joy", among many others. The music played here paints an overly simplistic view of faith. I am disappointed that any business would treat their customer's faith with such callous disdain. I suggest you take your business to the location in Riverstone. It is a 60 second drive north on 575 and they are far more caring about their customers. ***UPDATE*** This location seems to have resolved a lot of its issues. They no longer have water all over the floor. They also change up the music on occasion. I suggest giving them a second chance. read more

This is the Zaxby's closest to my house, and I constantly have amazing service at all Zaxby's. I use to work at the one in hickory flat for a few months and during that time met the owner of the Cherokee county franchise. Fred knows how to run a really smooth, lovely business. As an EX employee I only have nice things to say about all the local Zaxby's :) read more

Went through the drive-through a couple days ago to get a salad. Got home to find they didn't put any dressing in the bag. Came to the drive-through again today. Got down the road and realized they didn't give me a fork or my drink. They really really need to work on their order accuracy in the drive-through. read more

Called in an order while driving home from a swim meet. As usual it was just right and ready when we got there. Good place for a pre game meal! Go Tigers. read more

Always great service and smiling cashiers! Love the Christian music in the dining room! Buffalo chicken finger plate and tater chips are always amazing! read more

Great food and service! My favorite is their nibbler meal. I like to eat it when the buns not toasted, softer. With bbq sauce!