Why are the Chipotle ranch tacos so delicious?? First time trying Zaxby's. Stopped here after striking out on finding anything southern and affordable in historic Savannah. This wasn't really the fried chicken experience we were hoping for, but we were so hot, tired, and angry after our trip into the city that we settled for fast food. At least it was something new for us. The crinkle cut seasoned fries were surprisingly delicious. I usually don't like seasoned fries, but something about Zaxby's seasoning blend hit vaguely of home. It must share a couple of spices with Old Bay. I had the Kickin' Chicken Sandwich because the Texas toast style bread looked full of carbs and comforting. It was a fine sandwich. I wouldn't get it again, but the half I took back to the hotel with me still hit at room temperature, so there's that. Jeremy had the garlic Buffalo wings. The woman behind the counter told him it was third on their spice level, but they weren't spicy at all. They weren't overly garlicky either. I'm glad he liked them. They didn't appeal to me, but I don't like Buffalo flavor. He also got some chicken sandwich, which he has no recollection of two days later, as I write this. He does remember those tacos, though. I'm not sure we would return to Zaxbys. We were warmly greeted, and the service was excellent, but you can get better chicken sandwiches elsewhere. Maybe for the tacos. read more

See all

I don't usually leave reviews, but this Zaxby's location is an absolute nightmare. The staff is unbelievably rude and unprofessional--every time I've ordered here, they've either messed up my order or tried to charge me double for what I got. When I asked about it, I was met with attitude instead of help. The restaurant itself is disgusting. I actually saw a mouse running near the counter, which is beyond unacceptable. The bathrooms are just as bad--the doors won't even open properly, and they clearly haven't been cleaned in ages. Save your money and go literally anywhere else. Zaxby's should be embarrassed to have their name on this location. read more

All of the staff in the restaurant are very friendly and helpful. They have good customer service skills and move with purpose.

Filthy 4 out of 15 tables clean and all trash cans were over flowing trays piled up I understand the drive thru was busy but only 3 people eating in the store and it this bad is just awful. read more

This might have literally been the worst fast food experience I have ever had. First off the drink machine just didn't work, the service was good though. Overall the place seemed run down and smelly. The food was so bad I couldn't even eat it. Restaurant smelled bad and overall looked dead. read more

On the road passing through and we decided to stop for a quick bit to eat....... This location was anything but quick! The restaurant was well staffed I counted 7staff members at least! It was 40 minutes for a to go order! The restaurant was filthy and the manager was the only one really working. If the manger would step back and guide the 7 staff members it would have had a lot better results! read more

This store has a number of issues. Subpar food, messy floors, and bad service. EVERYTIME I place an order on the app at this store for drive-thru pickup, they tell me to pull to spot 1. I pull into spot 1. Every. Single. Time. NO one ever brings me my food. I go in there and get weird looks and disregarded when inform this to them. All I ask is that yall care a little bit. read more

the girl alaysia Green is always on her phone and being rude when I was at the drive thru she thought I couldn't hear her on the speaker but I did she said some rude things. read more

was really excited to get some food after a long drive, we went into the restaurant and there was about 5 people working and all 5 of them were miserable and rude. the girl who took my order was clearly in a hurry for her lunch break because she got my order wrong and when I went back in they gave me attitude told me that's not what I ordered and proceeded to make the staff there lunch before giving me my correct order. These people are careless and if they are that miserable they should probably stay home cause their negative energy is unwelcoming. read more

I came through the drive thru on a Sunday afternoon with my family of 8. The food was hot, accurate, and delicious. Staff was very quick and friendly. The facility looked to be very clean from the outside. It was an overall good experience. I would recommend and return. The only negative remark that I have is that the fries lacked the typical seasoning utilized by other Zazby locations leaving the fries to be pretty bland. read more

Zaxbys - Fast Food Near Me - Brunswick, Georgia

The service is crappy. The day shift manager is rude. They take forever. The food is good. But very very poor customer service. I came through the drive through last night and they completely messed our order up, spoke to stormy and she said she will have everything remade, came back up here today and now they cannot find anything with anything written down ain' about our order. Just over it read more

Firstly, I'm not a fan of fast food. But i absolutely love Xaxby's! ! So tonight my husband wanted some spicy wings. The last time I ordered from that other chicken place it was absolute shit! So I decided to do a Zaxby's curbside. I had to register online and that took a while, but I finally got there, made my order, and went to pick it up. It's not that far, so I figured it would be ready. I pulled in the curbside slot and notified them of my number where I was parked. And waited, and waited, and waited. I finally called, and of course no one answered so I left a nasty message. I finally drove around to the drive through order microphone and asked where my damned order was! This place was not that busy!!!!!! They asked my name, then told me to pull around. My food was brought out immediately. I asked why it took so long, but got no answer. By the time I got home, lukewarm food. Yup. That was just really shitty service right there. I don't think I'll be going back. read more

Would give zero stars if it was available. The last 5 times I have gone here through the drive thru I have been shorted items in my bag. They are too busy slamming the window and saying have a good day. Caught it all the times but this one. Missing kids grilled cheese and they gave me a box with actually 5 fries in the box. No grill cheese. Every single time I have been missing a sandwich, fries, etc. This place is a mess. Update: Have tried calling now for over a hour and half. No answer. They have taken the phone off the hook. Wow read more

Zaxbys - The fries I received - Fast Food Near Me - Brunswick, Georgia

Whilst on the road to Florida, we decided to visit Zaxby's since there was so many billboards for it. I went here thinking it was am equivalent of KFC/Popeyes, but its more of a sandwich joint based around chicken. There are other options like chicken tenders and nuggets too. I ordered the Big Zax Snak since it looked good enough to keep me going, but get a feel for the place. OMG, the tenders were so...tender! and moist! These guys know how to make chicken right! My only gripe is the bathroom, the toilet and stall are literally in front of each other. read more

See all

We were excited to try Zaxby's, as the chain does not exist in New England. Now having eaten there, we will be happy for it never to come north. We ordered the Cobb chicken salad, chicken tenders, and the grilled chicken sandwich. Tenders: aficionados of white meat will be pleased by the color at least. Blindingly, impossibly, optic white meat greets you after the first bite. But they were flavorless and rather tough. Chicken salad and grilled chicken: stringy and tough. Enough said. read more

Out of five orders all five were wrong. Three people got sick within 45 minutes. The bathrooms didn't flush and was overflowing with toilet paper and feces. I used to think zaczby was a good restaurant but this should be closed for health reasons read more

Zaxby's is pretty good and this location was consistent with what I've experienced in the past. Employees helpful and nice! Food made quickly and orders correct. Food tasty and as expected! They finally have a chicken sandwich with a chicken filet instead of several strips. It was really good! Got mine with Mayo and lettuce and dad got his with the regular sauce it comes with - both were yummy. Love the seasoned fries too. My mom loves the zensational zalad (Asian inspired and comes with an egg roll) but sadly it's seasonal and difficult to find. She got a different classic salad this time but also enjoyed it! Would definitely eat again and recommend this location. read more

Dasani S is excellent and nice She understands all in one go Very compassionate, very caring Asks few times to confirm Yes, Drive through was quick I had never gone earlier but they all could understand in one go They are one of closest to I-95 in Georgia Better than McDonalds i guess- just kidding I love Zaxby's because the way it was handled, purely good customer service. Very authentic I love Zaxby's because the way it was handled, purely good customer service. Very authentic They can get Vegetarian items in no time Only thing they prefer Diet coke instead of Pepsi products read more

Something is up with fast food joints these days. We tried several McDonald's heading down 95 to Florida and no one seemed to be manning the drive throughs or they got the order wrong. Out of frustration we went to Zaxby's next door. Chicken sandwich was ok, buffalo bites were unremarkable but one of the french fries were so nasty I had to induce vomiting in the bushes. The next stop was a CVS so I could buy activated charcoal. read more

Delicious, fresh, and timely. Great value too! We love the original sandwich and the Cobb Salad. So good!

Please do not eat at this Zaxby's or the one located on SSI they are owned by the same person/Llc . They are discussing people my daughter quit her job for a better opportunity and went and picked up her final check and they had reduced her hourly wages by nearly half from 13.50 to 7.25 which is against the law and is considered wage theft. They make these mostly teenagers and 20 years sign a paper saying they reduce their last pay check if they quit or get fired but my daughter did not sign this form But they do not care I told them I would be contacting a lawyer and their response was everyone says that but no one ever does but what they don't know is that I am not everyone!! Taking advantage of young adults and teenagers that do not understand the law. My daughter is a single mom with a 6 month old baby. It's just unbelievable that this company could do this !! I have already spoke to several laws and left messages with the labor board and better business bureau read more

Had a sign on the door saying the bathrooms are closed to the Public. The entire inside was closed... extremely disappointing after getting off the highway. read more

if i could give 0 stars i would... took forever for someone to answer the speaker.... when she did, she was rude, we wanted a plain filet crispy chicken sandwich and she was not getting it... instead, she yelled every single meal they had through the speaker... not letting us speak. overall just an extremely rude staff. read more

Wasn't expecting much but the quality of the chicken was really good!!! And the staff was very nice. A great stop for a long road trip!

I am not sure why this location receives such low scores. I have been here on many occasions and my food is always good and my order correct. I don't need my behind kissed in order to enjoy my sandwich like so many people posting here seem to. read more

If I could give zero stars, I would! This place was so terrible. First of all, I asked for zax sauce and they were out. I've never been to a Zaxby's that was out of sauce. They were also out of ketchup, Coca Cola, Dr. Pepper, Sweet Tea. I asked to get ranch since I couldn't get zax sauce, I paid the extra fee, and she did not give me the sauce until we repeatedly asked. The staff was rude and they obviously don't know how to run a restaurant! Management should be changed to someone who knows how to order the correct amount of supplies for their customers. This is a frequent exit for travelers on I 95N so if anyone should have stocked supplies, it should be them! ALSO, I ordered the nibblerz meal and there wasn't any sauce on my sandwich. read more

Zaxbys - Nibblerz meal barely has sauce! - Fast Food Near Me - Brunswick, Georgia

Wow is all I can say. Smells awful inside floors are greasy and they don't have the rugs that don't slide. Chicken tasted good but no options for drinks and staff were not overly friendly. Overall just disappointed. My husband got chicken strips and they charged him for the sauce like seriously!!!!! read more

At this Zaxby's right now and have been waiting for 40 minutes for my food. I got a simple nipplerz meal with a coke. I asked one cashier how much longer it would be, and she told me to "just hang on." As a paying costumer, it is simply rude and disrespectful to tell your costumer to just "hang on" when a fast food restaurant should take 10 minutes not an hour. Very disappointed and upset. Update: went to the manager to complain after waiting 50 minutes and he looked at the chef and said "make order 27's food....." as in throughout the entire 50 minutes she had not begun to make my food. The management, chef, and majority of cashiers were incompetent and rude HOWEVER I will say the cashier Pearl was very kind and helpful. If I were from headquarters I would fire the entire staff except for Pearl! read more

We keep trying to give this location a chance but they continue to disappoint! Sign says they close at 10PM we pulled up to drive thru at 9:15PM And were told they were closed for the night after sitting for several minutes. We love Zaxbys but this location needs to get it together. read more

Great food but went through the drive-through and they had us pull into a spot and forgot our order and an hour later (after going in several times and was assured it was on its way) asked for the receipt back to make the order that was somehow lost. Would've felt a lot better about the whole experience had they at least offered an apology. Poor review is solely based on lack of professionalism. read more

the managers are shit and won't give you your check unless you have your uniform after you quit even if you don't have the gas to get your uniform from your house read more

Disgusting bathrooms. Waited 5 minutes at the front counter for someone to take our order but the employees were walking around, pouring drinks for themselves, and taking bathroom breaks. We ended up walking out because I refuse to give a place with such horrible customer service my business. Several people in the lobby and drive thru were missing items read more

Nashiya was wonderful. Greeted us as we came in, and she kept a positive attitude throughout the rest of her guests. The cleanliness of the restaurant was below par, but my expectations were not too high in that dept. long wait for food (it's next to a truck stop) so it's expected to be longer than usual. I feel this place is highly understaffed which is affecting the overall operations. One cashier, one order taker(drive through) and one cook. Maybe adding a second cook will help with this or manger can assist during busier times. Overall score : 3 Cleanliness : 3 Customer service : 5 Food : 4 Time: 2 read more

I never take the time to write reviews usually but I feel a duty to warn people to stay away from this horrible restaurant. The food was cold and stale. The dining room was 40 degrees. After 6 hours of driving we were looking forward to a comfortable break and some decent food. Big fail on both. STAY AWAY! Gross read more

I have ate at Zaxby's twice now. I have enjoyed the food, except for the second time, it was not very toasted. I have given the review of 2 stars, not because of the food. It is the customer service. The lady taking my order started talking and not looking at me. I thought she was talking to the girl next to her. I will say it is a bit busy, but she had resting bitch face. No smile. Here to go? That was the question and she seemed annoyed that she had to repeat herself. When I did finally get my food, I asked for an extra Zax sauce and she sighed. Turn got another one and lobbed it on my tray. That is when, I decided to write a review. Food is great, counter worker not so much. read more

Worst service ever caused by staff's lackluster approach towards drive thru customer service. I ordered a meal with a drink and when I received the drink there was no ice in the drink. I went inside to inquire about why there was no ice drink and I was informed that they didn't have ice for their drinks. I asked why they didn't inform me at the time I ordered the drink and they said that I didn't ask. What a lame excuse. They will not receive any more of my money and I will eat elsewhere. read more

Stopped in for lunch and had the Cob Salad, place was clean and quiet.

I really like zaxbys it must be this location because I came here the other night and bought two kids meals and the chicken was a dark brown and it tasted like the fryer oil needs to be changed because the taste was horrible when I called back and talk to the manager they said I would need to bring it back right away I was already home when we started to eat it so I wasn't going back out that night and it was storming also. The manager was real short and said I need to bring it back to get replacement but I didn't want to replace them with the oil being nasty. When I called their corporate number nobody seems to care cuz I never did get a call back. And they don't care corporate because it's all franchised out. I guess it's not their problem. read more

Zaxbys - Fast Food Near Me - Brunswick, Georgia

We brought a whole messload of people in a van through the drive thru and dumped seven different meal orders on them. Despite this incredible inconvenience, the workers took our order in stride and got us our food -- correctly -- very quickly. My friend had bathroom trouble shortly afterwards, but I have no reason to believe that's linked to the restaurant. Good job, Zaxby's! read more

I was worried after reading the reviews but decided to take a chance on this Zaxby's location anyway. We went through the drive thru on a Saturday evening around 5:30 pm. Service was very fast, employees friendly, and the food was good. Maybe we just got lucky. Either way, I'd stop by this location again based on this experience. read more