Steps is one of my absolute favorite stores!! Not only do they carry a wide variety of trendy and…read moreultra chic styles, but the turn over is fast, and you can find new merchandise constantly! However, one of the reasons I really love shopping there is the customer service--AMAZING!!!! The two male managers are incredibly helpful, and definitely know fashion trends. So are the sales associates/stylists. They also are extremely personable with every customer, and passionate about what they do. They are honest, and if something does not look great on, they will help you find an outfit that does!! Check this store out--prices are reasonable and you are bound to find lots of fun and uniques pieces!

Worst online store ever. I ordered from May 25, 2026. I have not yet received my order I emailed…read moreonly to be told that. Ups received my package but did not log it snd that they would try and reach out to UPS. today is June 22, 2926 and nothing even though I keep sending them email s. It's $110 and nothing. there online store is a scam. please do not make the mistake and order anything

Many qipao stores have closed since the pandemic, thank goodness Sylvia's is still around. I came…read moreup from DC to find a wedding qipao after a frustrating day of not being allowed to try on garments in Manhattan Chinatown. Despite only making an appointment 2 hours prior, Sylvia allowed me to try on as many as I wanted and was super helpful in helping me decide among options. I found brocade styles that I've never seen at other stores or online. I came back several months later (timed with a work trip) to try on what I had ordered -- it had to be shipped from China. I thought I would have to return for a third trip to pick up my tailoring but no, Sylvia made adjustments while I got lunch in Flushing and I took it home that afternoon! I could not recommend making the trek out here more.

I absolutely love this place. I needed a dress for my tea ceremony within three months and she…read moredelivered!! Selection & Value: 5/5 She explains the cost of each dress upfront and talks you through colors and fabrics. I adjusted the style of my collar to be more traditional. My dress was around $700 due my personalization and fabric choices. All in all, she is now my go-to tailor and my first pick for these dress. Definitely recommend!

We had a fantastic experience at this store--New York Dress. The staff was incredibly friendly …read more The show room is elegant and neat. Jada, our stylist, helped us find the perfect prom dress to our taste. Jada really listened to my daughter's style preferences and made the process pleasant. I highly recommend visiting for a supportive shopping experience. I highly recommend Jada! We said yes for the dress ‼

Do not deal with this company over internet. Or buy over thru internet completely a nightmare. I…read morehad an important formal black tie wedding coming up. Purchased a dress, size 0, fit but little snug. Sent it back and ordered a size 2, we couldn't even zip the dress. Obviously something wrong with sizes. I tried going thru customer service. A nightmare- I felt like I was dealing with bots. My concerns were never addressed. I asked for a phone number or if there was a store that we could go to instead of this game of back and forth with returns, I got a number that did not work and nothing else addressed. I replied stating number was not working to please provide a functioning number bc I needed a resolution; I got a copy and paste of my original message. This was a complete shit show. And ofc, there's no rebates so I'm stuck... I finally said send me this other that has a corset with no zipper. I copied and pasted the dress I found. Do you think they came back and asked... hey what color would you like? Or hey what size would you like? Nope I got gold dress in size 0 order placed. I sent them a message saying no I want the dress in black and size 2 would be preferable since the dresses seem to be running small. My reply " the picture in your email showed dress in gold". WTH!!! I received the new dress and the material is horrible. Sparkles are falling everywhere, the chest area has enough room for two chests, it's loose on my waist but then super snug on rib cage. I'm not a big person at all. I'm 100lbs, and these dresses are not cheap for this poor quality of service. I have now chosen a store credit and ofc I'm completely freaking out bc my event is a week and half away and I have no dress. This is so not cool.

I stopped by today to check out what Rhonda had in stock- she's the super sales associate at…read moreJacklyn's, who hooked me up with my dress, skirt and tank tops the last time I shopped there. I tried on a bunch of dresses and tops and most weren't quite right for me but I did score a cute striped dolman sleeve top to wear with jeans or skirts- thanks, Rhonda!

BEST STORE IN FOREST HILLS! there is no other store on the block like this one! they always carry…read morethe top of the line items and always have the coolest and always on trend items. whenever I need a new wardrobe, outfits for a trips, special occasion or a gift I always shop here. the sales women are beyond helpful and most importantly they are honest.

My mom, sister and I purchased three dresses here a few weeks ago. She gave us a discount on all…read morethe dresses. My sister's dress was a size up, so she said they would check if they can order a smaller size and do an exchange later. When my sister tried calling they were so rude. This weekend I went to see if they wouldn't mind exchanging my dress since I was having second thoughts. The girl that worked there started to tell me that I can't get a nicer dress because of my body type and how it won't look good. I felt that was very rude. You are supposed to be a sales person that makes everyone comfortable. This same sales girl was helping another woman with her dress and the woman asked if she would wait to try to on when her sister arrived, since she wanted her sister's opinion. The sales girl was mean to her, and said no you should do it now, I would give my opinion. I left the upstairs after seeing how rude she handled the situation. I then tried to talk to the owner and she was beyond rude. She walked away and said that there is no returns at all. She didn't even tried to listen or see how she could help me. I was willing to buy another dress but after the rudeness I just left. Nice dresses, but bad attitude.

Horrible experience!!!! Avoid, avoid, avoid. I was overcharged, 3x the price, for a pin and when I…read morebrought it to the owner's attention she dismissed me. I wish I had read the reviews on this site first. They all claim the same thing. The biggest ripoff on Austin St. This store should be run out of business as the owner is a total THIEF!!!!!

I bought the most beautiful dress from this store. I got it for a great price. I love this store…read morebecause they have plus size dresses available. And the staff is always friendly and eager to help.

From the owner: We are a small modest clothing boutique that carries womens and kids clothes and accessories (like…read morehats, some shoes, some jewellery). We aim to give good customer service. Come visit. Totally her

love this place!!!gorgeous clothes n quality at great prices!!! but what makes them extra special…read moreis their excellent service and warm accomodating demeanor..recommend to anyone!!!! kara comerford

Very helpful staff go above and beyond to help u get what you need. If I could have rate this place…read morea 7 star I would. Affordable price and wide variety of different style to choose from

Beautiful boutique, highly recommended! Great assortment of…read moreclothes and jewelry. European style, designer items.

I love and adore Fox's! However .... Should you ever find yourself having an issue with a product…read more(namely Jimmy Crystal reading glasses) they're pretty much hands off in the customer service dept. The standard answer from a 'young' associate is 'we are NOT optometrists! Duhhhhh! As calm as I normally am, I just lost it. Seems like a bit of training may be in order. Fortunately, Jimmy Crystal, the company, happens to be VERY accommodating and has offered to replace the missing crystals. Thank you Jimmy Crystal. I will most likely buy additional specs at a different location. PS this 2 star review pertains ONLY to this situation!!

I am in love this boutique and those that work there!!! Went yesterday with my daughter to find her…read moreprom dress. The service we received from Michelle and her crew was amazing. They helped my daughter select her special dress. They were kind, patient and extremely helpful with everything! They made my daughter feel very comfortable! It was such a pleasure working with them as they made the start of my daughter's Senior year celebrations amazing!! I totally recommend this boutique!!!

I walked in - I was not acknowledged at all. I stayed for 10 minutes and left after looking through…read morea couple racks of ratty looking dresses. I definitely did not feel welcome there, but the selection was terrible anyway.

Service was great! However on average the dresses were more exspensive in comparison to other…read moreplaces that have the same dress models. Don't want to take away from the service my sister niece and I felt welcomed and served. My niece just didn't find the one. Make sure you schedule an appointment.

They still have a lot of dresses that they've been overpriced I order custom dress for my…read moredaughter's wedding and two before the waiting they brought me a dress totally different from the original. None of those are custom-made. I had to go and redo the whole dress. They say a picture worth 1000 words so you'll be the judge on the left is the address that I tried and on the right the dress that I got.