1. Zara

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Miami Beach, FL

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Zara

1.9 (90 reviews)
Closed • 10:00 am - 9:00 pm

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Men's section
Genesis T.

Zara is my go to store to buy my coats, sweaters and jackets because of their fashionable styles, quality and comfortability of their products. This store can be very busy at times because of its popularity and high quality items, hence the long line to check out. Staff were friendly and helpful. Good value for money. Check it out!

Mark M.

This is a pretty big location with the women's floor on the bottom and the men's on the top. When I was there they had a few items even on clearance priced which I haven't seen at other Zara stores. It was a bit chaotic while we were there with lots of people/tourists shopping but still the line to pay moved pretty quickly.

Manager Claudia bad attitude
Sandra T.

This manager refuse to tell me her name because I was going to make a review on her and report her on attitude and a bad costumer service she give me and an other two costumers Finally find out her name is CLAUDIA Super rude with costumer and not helpful at all.

Shopping
Ryan M.

Store was very crowded and lines were super long Staff looked a little overwhelmed. Dress rooms were crazy as well. But they had a nice selection and good inventory.

Stephanie A.

I never leave negative reviews but my experience at Zara today was so bad I had to share. I went to make some returns and the upstairs manager from the mens section was very rude. He told me I couldn't return this top in these conditions... mind you I bought it that way?? It was the attitude and how dismissive he was for me. I went downstairs and returned it just fine. All of the other employees are awesome and kept apologizing. Someone needs a customer service training that's for sure

The rude person !!!!
Carola P.

"WE ARE IN AMERICA WE DONT TOUCH PEOPLE" What a great employee you have, specially for giving her back to people; and also inform Americans that they are in America !!! I walk to Zara 1 minute after 10pm on Monday and this Woman was incredible Rude !!! If she is not happy, tell her to go find another job. My fiend, and another costumer and I saw her behavior, teach her some manners to talk to people, specially when South Beach is full of tourist. Incredible RUDEEEEE!!!! The store will look and be so much more Welcoming; with that Smile and Inform nicely that the door is close !!!

Andy V.

I haven't fully decided if I'm a Zara fan or not. On one side I'm liking some of the fashions but on the other side I'm thinking the only way I would ever buy this is If it was on sale and even then it's not the cheapest for what you get. The store is liken to H&M and Forever 21, however, I feel like the price points are much higher. 60 bucks for sweat pants? Really? Couture sweats apparently. I did like a lot of the stuff they sold- except their men's shoes. They looked very cheap and flimsy. You automatically knew there was no quality in them. The biggest thing is if I'm spending this money on clothes, I want them to last. These feel just like H&M so to me that means after one wash they'll never be the same or even be wearable, much like how H&M is. But when a t shirt cost $40, I want it to last. I guess I just don't see what all the fuss is about.

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Review Highlights - Zara

“Very busy Zara store located smack dab in e heart of South Beach.”

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Jessie Boutique - MAIN STORE

Jessie Boutique

3.7(23 reviews)
0.6 mi
•$$$

Hey yelpers THIS IS NOT A REPETITIVE REVIEW…read more this place is great, good selection of high end items, trunks shows etc.

Terrible customer experience - avoid Jessie Boutique…read more I had a deeply disappointing experience with Jessie Boutique and will never shop here again. I accidentally ordered the wrong colour skirt online and emailed immediately--no reply. I then ordered the correct one, assuming I could return the other. When both skirts arrived, neither was suitable, so I made the effort to visit the store in person--just one week after major surgery. I was told there were no refunds, only exchanges. The manager was polite and tried to help me find alternatives, and I eventually decided to keep one skirt. However, I was accidentally charged for it a second time--bringing my total spend to over $1,000. I immediately contacted the manager (the store had just closed), who acknowledged the error and gave me her mobile number to resolve it. What followed was a two-month back-and-forth of broken promises and delays. Eventually, they claimed the refund had been processed, but it never reached me. I even provided proof via my bank statements. They then refused to help further, telling me to "take it up with my bank." I only just received the refund--four months later. To make matters worse, a $100 t-shirt I exchanged for discoloured after the first wash. Jessie Boutique wouldn't help, and I had to go directly to the manufacturer, who thankfully resolved the issue right away. This store takes no accountability for their mistakes and offers shockingly poor customer service. A high-end price point should come with high standards. Sadly, that's not the case here.

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Jessie Boutique
Jessie Boutique
Jessie Boutique

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Zara - menscloth - Updated November 2026

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