I am an avid shopper here and let me tell you. If you are a prick with an attitude and time maintenance problem then that is a whole other issue in itself.
The staff here is always welcoming and pleasant. Yes, as stated below, their stock room is not on site and if you need a size that they do not have in the store they have to run upstairs and grab it. A majority of the boutiques in this mall are like this. The staff always lets me know that it will most likely take them 5-10 minutes to run to the offsite stockroom to grab my sizes. At this point it is my choice if I want to wait for them to return, or they can get my pieces and I will come back after I am finished with wherever I need to go next. When I choose to wait I am always offered coffee, water, champagne, whatever I want to make waiting a bit more convenient. I can tell you now that the previous review of a 20 minute wait is an absolute exaggeration. I am in this mall every Saturday and the characters I see are sickening to humanity. It is not the staffs fault that their large stock room is in a different location. Be patient and kind and you will receive the same patience and kindness in return. The problem I have with shoppers at Bal Harbour is that a majority of them lack respect, integrity, and seem like they have never stepped foot into a job in the service industry a day in their lives.
I have shopped now at 3 of the 5 Moncler locations in the United States and every single experience was a great one.
If you are looking for great cooler weather to winter attire this place is a must have! Even for those cooler Miami winter nights! read more