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    Zapt Movers

    3.0 (2 reviews)
    Closed 8:00 am - 7:00 pm

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    8 months ago

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    1 year ago

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    I recently used this moving company (North Dallas location) and had an absolutely outstanding…read moreexperience from start to finish. Our movers, Drew and Caleb, were phenomenal! Incredibly helpful, professional, and handled all of our furniture and boxes with great care. They were also genuinely nice and polite, which made the whole day so much easier. I've moved several times and used multiple moving companies over the years, and this is hands down the best one I've ever used. I will absolutely be using them for all of my future moves. What really sets this company apart, beyond the amazing crew, is the price transparency. No surprise fees tacked on at the end, just honest, straightforward pricing. The entire process was seamless, from booking all the way through to the final box being moved in. I cannot recommend them enough. If you're looking for a moving company in the North Dallas area, look no further!

    GREAT SERVICE !!!!…read more I was a bit nervous as my last move was disastrous. But let me tell you, it was a smooth process from start to pickup, which put my worries at ease. I got detailed email follow-up calls and calls upon arrival, and I also did a video call to go through everything I was moving for the quote. And I like how they split the packing and moving to the truck. The two guys who came back to pack my apartment were great and worked so diligently packing my things. They came prepared with everything they needed, and I just got out of the way, and they did their thing Honestly, the value for the service they provided was worth it. So if you are planning to move and need a great customer, this is the place to call Updated review coming on delivery. This review was based on packing and removing everything from the apartment

    Firehouse Movers

    Firehouse Movers

    (232 reviews)

    Moving after divorce and I had so much anxiety. Dyamon and her team managed multiple calls and were…read moreso patient with me. The team of three men that came to help were very friendly and hard working. They worked so efficiently and were very professional. I am so grateful I choose Firehouse Movers. The quote scared me at first. I have not had to pay for a move in the last 13 years. The team worked hard and were worth every penny. These movers are professionals for sure! If you want your items moved without issues. This is the way to go! I prayed over this move. I prayed and God delivered!

    BEWARE - BAIT-AND-SWITCH PRICING!…read more I rarely leave negative reviews, but my recent experience with this company deserves one. I chose Firehouse Movers because of their glowing Google reviews, and their initial estimate was very competitive. Unfortunately, the final bill was a complete shock. To begin with, they insisted on a virtual estimate and refused to come out in person and assess the job. This was a 5000 sq ft home full of furniture, and I wanted the most accurate estimate possible. I asked multiple times for an in-person estimate, but my requests were declined. By moving day, I had sold two-bedroom sets and several other large pieces of furniture that were included in the original estimate. Even with significantly fewer items to move, the final price was more than double the original estimate. On the day of the move, I somehow went from needing two trucks, as stated in the estimate, to four. And from 9 to 17 total man hours. At the end of a long day, my husband just wanted them gone, so he reluctantly paid the bill before they could log anymore hours. When I called to discuss the bill, Firehouse claimed I had verbally approved the additional associated costs over the phone, citing a recording, which was completely false. I have asked multiple times for this recording, but I have not received it. That was not a small miscalculation. Our move was grossly underestimated. This whole experience felt misleading and dishonest. Stay away.

    Firefighting's Finest Moving & Storage

    Firefighting's Finest Moving & Storage

    (46 reviews)

    Caleb was very accommodating with my situation and short notice. Jake and Robert were excellent!!!…read moreEverything went smoothly. they finished the entire move in quick timing and a bonus to the day I was to make it to my daughter's Easter egg hunt at her school! thank you! I will definitely recommend them and use again in the future

    I do not recommend this moving company, especially if any damage occurs during your move…read more What was most disappointing to me was not even the damage itself but it was the way the situation was handled afterward. When I raised concerns about my TV being damaged during the move, I felt dismissed immediately instead of heard as a paying, repeat customer. My interaction with Patrick S. Dobson, the Vice President, was extremely unprofessional. After I responded once to explain my concerns, his reply included "this is not worth arguing over," despite the fact that there was no back-and-forth argument happening. I was simply trying to explain my perspective regarding the damage claim. The tone of the response came across as rude, defensive, and dismissive rather than customer-focused. I also do not believe the company properly handled the damage investigation. Photos were presented as if the damage was pre-existing, but the TV had no prior damage before the movers entered my home. If any issue had truly existed beforehand, it should have been clearly pointed out to me at the time. As someone who works with customers, professionalism and communication matter just as much as the service itself. Unfortunately, this experience left me feeling unheard and disrespected, and because of that, I will not be using this company again.

    Zapt Movers - movers - Updated May 2026

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