I recently had Zapata's HVAC Systems service both my AC unit and boilers, and I couldn't be more pleased with the experience. Pablo, the owner, personally handled the visit and did an outstanding job from start to finish. He was professional, knowledgeable, and took the time to walk me through everything he was doing. His attention to detail and commitment to quality were clear throughout the service. Not only did he get my systems running smoothly, but he also provided helpful tips for ongoing maintenance. The value Pablo brings is unmatched; high-quality work, honest recommendations, and fair pricing. You truly feel like you're getting more than what you paid for, which is rare these days. It's also refreshing to work directly with a business owner who genuinely cares about customer satisfaction. I highly recommend Zapata's HVAC Systems, and if you're lucky enough to have Pablo himself on the job, you'll be in excellent hands. read more

Today on one of hottest days of the week the AC at my tenants place stopped functioning correctly. I usually have a guy I would call to address this stuff but he was on vacation. So i called several companies and Pablo was the only one to not only pick up with a pleasant and professional manner, but also was able to move his schedule around to come and fix my AC issue the same day. He came in less than an hour of calling him due to proximity and diagnosed the issue. Found the part needed to fix it and replace and it was up and running again! Pricing was fair and had multiple options of making payments which is good. If you ever need someone who is smart, straight forward, and professional, look no further! I would definitely recommend using Pablo and Zapata's HVAC again! read more

Our refrigerator stopped working and Pablo Zapata came to the rescue. He figured out what the problem was and saved us the cost of buying a new one. It works perfectly now, better than ever. Of the several technicians I contacted he was the only one who responded immediately and understanding it was a bit of an emergency, set up the appointment for the same day. He went the extra mile in every sense including helping us out with the pricing, responding immediately to my every question and concern. In addition to being an excellent diagnostician, he is the most personable, friendly and courteous technician I have encountered. I also loved the way he explained what was wrong and how the systems in the refrigerators work which I appreciated. I highly recommend him! read more

My dishwasher was in need of repair, I looked on YELP, and based on reviews, I called Zapata. Pablo called back immediately and also said he would come out today - a big plus. He arrived, tested a few things, ran out to get the needed part, returned and fixed the dishwasher. I also showed him something on my stove that didn't work. He fixed that, too and then as he was leaving, I mentioned a problem with my dryer; he googled my description, and we removed a "wrinkle release" button that had caused the problem. The best thing - aside from his ability to fix everything - is his "can do" attitude - friendly, professional, inspires trust and gets the job done. I would call on him for practically any appliance repair issue. Pat Aiken O'Neill read more

The fridge was making an incredibly loud groaning noise. I seriously considered buying a whole new fridge. I messaged on yelp for help with the problem on Thursday night, and Pablo responded within 20 minutes. We initially scheduled to have him come look at it Sunday morning, but he was able to swing by Saturday afternoon. Within minutes he had disassembled the housing and determined it was simply a fan making all that racket. He went back to his van for a bit and reappeared with a new higher-quality fan and installed it immediately. He accepted venmo for payment and he was out of there in well under an hour. He was cordial and polite and quick with answers to my questions. Excellent experience and extremely happy with the results! read more

My refrigerator was not freezing or cooling. Of the vendors I requested a price quote from, Pablo was the quickest, responding and confirming my appointment late in the evening (after 10pm!). He was able squeeze me into his busy schedule and come by and diagnose the situation the next day. He's extremely thorough in his diagnosis, checking and testing everything and explaining what he's doing every step of the way. At the end he shared with me that the compressor for our fridge is still under warranty and the manufacturer should easily be able to replace it - which I called the same day and confirmed a warranty replacement of the required part. Highly recommend him to anyone who needs his skills and thoroughness. read more

Pablo was the first to respond to the Yelp review I submitted. He has good rates ($65 for consultation, lower than many other places). He came by and diagnosed my broken washing machine. The motor was messed up - small items that flew out of the main bucket area got caught on the motor. Long story short, things broke off and parts had to be replaced. Pablo is efficient and ordered the part that same evening and picked it up the following Monday. When he came by to fix things he also gave me a deal to clean the dryer, a task I've been putting off. Pablo is very personable and seems very dedicated to his job. I would definitely call him again to for any other appliance repairs. read more

I called Pablo at 4:45 with a problem with my Samsung freezer. He called me back at 5:00 and set an appointment for the next day between 8:00-10:00 a.m. He was here at 7:55! He is extremely knowledgeable and courteous. He diagnosed the problem very quickly (it needed freon, not a whole new compressor). He fixed the freezer all the while explaining what he was doing. He put an adapter on the line so that I could add freon on my own down the road if needed so I wouldn't have to pay for repair again. Extremely fair priced! He was very thorough and we will definitely call him again for any repairs in our house. Thank You Pablo! read more

Pablo was great! He came out promptly after our fridge broke on a hot summer day. With all our food in coolers, we were worried we would have to wait a long time for a part to be ordered, or even have to buy a whole new refrigerator. Pablo quickly figured out what was wrong (motherboard and compressor capacitor) and had the parts he needed with him. He was friendly, professional, and took the time to explain to me what was wrong. He texted us when he was heading our way with an accurate ETA, which was so appreciated. He will now be our go-to guy for all appliance and HVAC problems in this older home. read more

Pablo is simply THE BEST! I've worked with him all over my condo - from lighting, to PTAC replacement, plumbing and cabinet installation. I've recommended him to several of my friends and will continue to hire him for my construction needs! He ensures a good price, and is QUICK which is a god send these days. I was left hanging by a terrible company (went through an insurance company) to replace a PTAC unit in July. After 4 months of empty promises, I called Pablo and he had a new one purchased and installed within a week. LITERALLY saved me from melting. Hire him - you won't be disappointed!!! read more

Had to utilize Zapata's for an emergency work with my AC. They gave me an understandable estimate for the work and they completed the work in a timely manner. Pablo did a great job explaining all the process towards the repair. I am very pleased with his great work. He also checked an issue I have with my garbage disposal and he fixed the problem right away. I would definitely be calling him again if I need more work done. It's very good to have somebody handy. Definitely will call Zapata's for our future needs! read more

This was an excellent experience. It is soooo hard to find a good contractor. He was on time, very professional and very knowledgeable. This was for refrigerator repair. After an earlier contractor, came and claimed he fixed the problem and 20 minutes later, the service alarm went off again. This experience was very different. He diagnosed the problem quicky, and explained to me thoroughly, ordered the part and - problem. While he was here I hired him to do two plumbing repairs. Highly recommended. read more

Pablo is AMAZING! I contacted many places to repair my AC (I live in a building), and most of them don't service the particular AC that I have. Until I received a response from Pablo. He came the following day to make an assessment; he was very punctual and knowledgeable! He found the part he needed and ordered it and as soon as it arrived, he made an appointment with me right away. Now I'm a happy camper as my AC is working again. Will DEFINITELY be using his business again. Highly recommended!! read more

Had an issue with our GE stove where one of the burners did not work. Communicated with Pablo several times before he came out to fix it. He needed to come back two days later because the part was not available that day. When he returned, he put the new burner in and it works like it was new. I can't recommend him highly enough for being prompt, professional and great to do business with. He knows his stuff and I would gladly hire him again to do a repair. A five star experience. read more

I am so very impressed with the responsiveness and the quality of service rendered by Zapata Systems. I have an "elderly" stacking washer/dryer, and the dryer stopped heating. Although I had an appt with Zapata tomorrow at 8, he texted me at 8:30 in the evening to say he was in my neighborhood and was it ok to come then. He arrived around 8:45, fixed my problem, gave me some recommendations, and was reasonably priced. He will be my go-to-fixer in the future!! read more

Pablo was fantastic - I couldn't be happier with his outstanding service, and HIGHLY recommend him!!! He came over right away, very quickly diagnosed and fixed the problem with our A/C (as a heat dome is starting for the next several days), charged a reasonable price, and gave us good tips to avoid problems in the future. VERY knowledgeable, and such a nice guy, too! I'm so glad we found him, and good to know he also does appliance repair! read more

I called this company to check air flow upstairs that is very low. Pablo came and checked the outside unit. It is very dirty. He cleaned the unit and filled Freon. He also adjusted the air flow at Furnace. I can feel that air flow is much better. I also asked him to add air vent in the basement room and he said I shouldn't do it. He recommended to install wall heater instead. I definitely do it for next project. Thank you, Pablo. read more

Pablo is nothing short of amazing ! I have been using his expert services for years, he is honest, fast, responsive and provides excellent quality work. He is my go to for all things that need repair. He always try to save you money and save the environment by repairing things instead of replacing but when the time comes to replace something, you can trust that it really does need to be replaced. I highly recommend him. read more

I called Zapata's for an urgent issue with a brand new Mini Split system that was installed and Pablo came out exactly on time. Explained the issue that we were seeing and walked me through the scenarios of what might be the problem and solution. He was able to get my system up and running in no time. Great experience, will be using Zapata's again and referring them to neighbors and friends. read more