Johnathan has an excellent staff of very capable mechanics. He takes the time needed to find…read morewell-working and reasonably-priced parts and guarantees them. Business there is always brisk and the work is done ON TIME. You can ask him questions and count on getting intelligent answers and he does not seem (in my experience) to recommend unnecessary procedures for the sake of lining his own pockets. If you have a question while the work is going on, you can FIND him and ask him. And last but not least, he has a cute (can I say that word?) yes, a cute faux fireplace in his waiting area. One more thing: parking area is convenient and safe for autos and for humans. He is a busy, well-appreciated fixture in the Endicott area. His customers all LOVE him...and trust him. I DO.

John was very kind and helpful to give me an honest appraisal of whether my vehicle was worth…read morefixing. I call that quality service with a smile!

I get all my work done here. Family owned business does quality work for a great price. Gives…read morestudent and veteran/service discounts as well which is nice, with proof of course. I've been going here about 2 years now and I enjoy everytime I come into the shop! I highly recommend Edge auto!

We were traveling through Binghamton when our vehicle wouldn't run (needed a new fuel pump). The…read morestaff at Edge Auto were incredible - they were kind, honest, and did their best to fit us into their very busy schedule. They ordered the part and fit our vehicle in so we only had to stay a couple extra nights. They communicated the status of the part and repair, mentioning their effort to get the part quickly but not at ridiculous shipping costs. Our vehicle was ready the morning after the part arrived so we could continue our road trip. They are awesome. Thank you Edge Auto!

Friendly and welcoming atmosphere. Matt & Pete are very nice. I've been looking for a trustworthy…read moreand reasonably priced auto repair shop for my vehicle(s) and after my experiences them. I can honestly say i will use Precision for any future vehicle services.

Two vehicles, three sets of tires, brakes, all the regular maintenance as well as the typical…read morerunaround "grease the chassis/gallons of wiper fluid" extra $150 labor/parts scam for about a year. (4) appoints in a row with the $100k vehicle; (1) Drivers door creased the entire length of the botton. Hinges twisted, door sprung so bad it had an air gap you could spit through. damage was visible enough i didn't have to attempt to open the handle to know. i calmly turned around and after the unbelievable run around on me as if I was crazy. upon "review of security footage", "split the cost with me", they resultantly made right. no apology but mistakes happen. (2) Inspection and tire rotation/alignment. Alignment had been locked out of it enough to bend an upper control arm, tie Rod and junk a spindle (none of which had I replaced as of that point; assuming if they were aware of the situation I'd be more than happy to have them take care of it. i was told all good no issue, straight as can be on the digital printout... double checked the run down on the work order i requested and all in 2-3 day time line they actually called me for once to have completed and ready to go for once. needless to say the broken tail light lens cover was the least of my focus. Tires never even came off prior to "alignment" of which couldn't be adjusted sitting on the rack. good thing it was spot on. (3) once I "failed" emissions as per the next routine inspection visit with no real problem or explanation; I should have know/seen enough. however a little odometer and half a tank or fuel "they needed to put miles on to reset" the computer wasnt enough; a technican took my vehicle home and again used to pickup pizzas for the whole shop for lunch that day as well. never did see what emissions issues all of a sudden went away (I forgot to return stock factory settings tune back in the vehicle from my laptop before inspection). more miles won't change that but glad i could sponsor the pizza party. (4) best trip yet. routine service. another set of tires and requested my take offs which was against protoco/unheard of/so foolis for that/another comment or two about my take off oil filters and oil too justified my sure "transmission flush"and filter" cost me an entire transmission rebuikd. ran flawless and recalls of any kind handled. never had any issues until five mikes after that trip. for good measure I told them I forgot I had wanted new cv axles too and brought it. back shortly after. the transmission issue was at that point; predictable and repeatable in a sequence you could set your watch by. reset settings and back normal for 9-10 mikes deoending on shifting to reach temperatur. i took it back all good without a code light or word. axles surprise surprise couldn't get done now for a week I just said that's fine I will take it for now and needed it for the weekend. as you can imagine the cover their ass required for another 82 miles. i was spoken to and yelled at, cussed at and told to go elsewhere with my business before the offfice managlent hung up. $1000 and a day later; the boys at Croteaus transmission service from diagnosi/estimate/turnaround time/ to price point and customer service completely exceeded even my best expectation. and don't be fooled by the $10 off mail discounts youll get after service as a thank you and mailed again once or twice as a good persuasive customer service scam. Only get to use one $10 coupon per month. not per vehicle service, per invoice , or even per second new set of tires-free balance and rotation with purchase.. as long as you do it yourself . Conclusion : Pete and the boys should for ahead and throw a pizza party for the mechanis and shop management at Croteaus and thank them for the job they did for one customer that instead of handling things legally or otherwise; you won't have to worry about restitution and as per your professional advice; to take my business elsewhere won't be a problem. Happy to take it here. stay turned for the play by play YouTube uploads from those last 3 service appointments mentionEd above from both the dash cam and go pro audio and video. Maybe the owner would have something to say by that point Instead of hiding In the back. $10 dollar off a gallon of gas coupon for the first pizza delivery I take his vehicle for the weekend to use. But only one coupon per tank full*. I'm sure you guys can handle this service and inspection order with Enough information to stay vigalent on those YouTube keyword searches to find the first one jsut uploaded for you to enjoy.

I was referred here, unfortunately, I have nothing but disappointment to report. I had issues with…read moredifferent dashboard warning lights as well a parasitic power drain in my 2020 Panamera. I dropped off my vehicle one morning, and 24 hours later it was still not fixed. Discovery then told me that they needed 1 week to fix the issues. Luckily, I was going out of town, so I agreed to leave it with them. 2 weeks later, the car was still not fixed. I came to get my car and had to jump-start it to drive off with the issues unfixed. Discovery wanted to schedule me for another time to drop off my car for another one-week period, which I declined to do. I can't believe this happened at a professional facility.

Fantastic service. Scott Is really an excellent mechanic. Parts and labor obviously cost a lot of…read moremoney now a days With Inflation and how the economy is in general. He got me in and out when I needed a few things done on my car. 100% would recommend to anyone in need of car repair.

Great body shop. Honest and very skilled! They are Very helpful and informative They are quickread more

We have been taking our cars here for years now. They always get me in quickly, are kind, and do a…read moregreat job for a reasonable price.

Won't be back unfortunately. Guys were nice enough guys but was unable to pass my inspection. Took…read moreit to my buddy's shop back in Syracuse and got the car passed for $10 bucks.

Great group to work with. Very knowledgeable and work is always done on time. Always a good…read moreexperience and I feel my car is properly taken care of. Very friendly staff and easily accessible as they are right off of Rt. 434 in Apalachin.

These guys are awesome. Very busy and very trustworthy. I had a problem and it was almost…read moreclosing time. They took me in and fixed the problem right away.

Simmons Rockwell Hallstead contacted me after I filled out a form about a specific Chevy Equinox…read more Sales rep Georden reached out first, promising he could get it transferred and proposing Tuesday at 10:30AM. I immediately asked for straightforward details in writing: full out-the-door price with fees/taxes, hold policy/deposit rules, registration timing, confirmation the charger was included (with physical verification), and current photos before I drove in. Instead of answers, I had to pry info out of him over days--busy day excuses, falling asleep, being out sick, passing me to Skyler Fish. He dodged confirming the charger/photos, insisted on reconditioning, but never delivered written buyer's order or verification. Kept stringing me along with "transferring it myself" promises. After a full week of back-and-forth, the truth: the car was never available. It was at their Bath location in service/intake for another customer the entire time. They "couldn't locate it" until upper management got involved, then admitted we were "beat to the chase." Georden gave firm timelines (Friday transfer), made assurances he couldn't keep, and wasted my entire week rescheduling around his word. **I specifically wanted the location that actually had the car**--instead, they solicited me and dropped the ball completely. Horrible communication, no accountability. Posting this so others don't waste their time.

Andy McGraw made are car buying experience quick & painless, never any pressure. We've bought our…read morepast 2 vehicles from Andy, along with sending my mother in law & daughter to him to purchase vehicles, which they did. They had the exact same experience He always answered our messages quickly, even when I drove him crazy. We usually look to trade every 3 yrs so I know we'll see him again!! Thanks Andy & Simmonds team.... Karen & Tim Honnick