The fellows at J&E helped me through a terrible situation where my car broke down on the way to a…read moreconcert at Hershey Park, PA. I called and asked if they could look at my car on a busy Saturday and the owner worked me in. He was the only one working that day and somehow made time for me. He was able to get the part that day and installed to get me on the road again. I am very grateful for their kindness and skill. Thank you again.

They inspected my vehicle last year, no problem. There are different people there now when I took…read moremy vehicle in for inspection. They called & said it needed breaks all the way around. The girl in the office said they were squealing real bad. NO WAY! When I said no she said " So you just want him to fail it?" I pick my car up, had to pay for the inspection and drove out with no sticker in my window. I made an appointment with a garage that I know would not rip me off(now before you wonder why I didn't take it there to begin with,, I knew my car would pass inspection!) Sure enough, it passed NO PROBLEM! Be careful who you trust with your money!!

I took my 2014 Chevrolet Cruze into Avery in late 2025 for a continuing check engine light at least…read morethree times. After three visits and $650, they still couldn't find the problem, which turned out to be defective intake valve lifters when I took the car for GM Service at my dealer, Botnick Chevrolet, where the total bill (including front brake pads) was $2112. Avery used to be a good place nearby to my house for service and repairs. No longer, I believe their service has really degraded. I am never returning.

Family run business. Their mechanics are knowledgeable and friendly. The staff is a team! They…read moredo excellent work. They're honest and upfront about any issues or repairs. Their prices are fair. They are respectful and honest with their female customers, they don't treat us like idiots when it comes to our vehicles. They tell us everything we need to know about the vehicle that we're driving so that we're safe on the roads. My daughter and I have been taking our vehicle our vehicles there for several years now I would highly recommend them!

I've been here twice for repairs, they're the NICEST ppl, do great work. I know a little about cars…read morebc my ex was a mechanic, but today was my transmission, and I know NOTHING about that. They could have fleeced me, being a single woman but they did only the necessary repairs, and the girl at the desk, Meg I think is her name, came and picked me up when it was done bc I live very close by. Her personality was charming as I told her my plight of being on my own now, I knew she MEANT it when she said "We'll take care of you".

A friend recommended this place a few years ago and after using them a few times, I won't go…read moreanywhere else. They are quick, friendly, and professional - and their prices are very reasonable. I'm not generally a big reviewer, but they earned the kudos after all they did to help me out recently. Send your friends!

We have been taking our cars here for years now. They always get me in quickly, are kind, and do a…read moregreat job for a reasonable price.

Won't be back unfortunately. Guys were nice enough guys but was unable to pass my inspection. Took…read moreit to my buddy's shop back in Syracuse and got the car passed for $10 bucks.

These guys were excellent. I was in Binghamton and needed two 20-inch run-flat tires replaced on…read moreshort notice. Other shops turned me away, but they got me in quickly and treated both me and the car with real care. What stood out most was their attention to detail: they torqued the wheels to spec, handled my expensive wheels carefully, and didn't rush the job. They were professional, honest, and easy to deal with from start to finish. The price was more than fair, and the level of customer service was honestly rare. One of the best experiences I've had at a tire shop, highly recommend

I can't recommend these guys enough, they've saved me countless times and are way less expensive…read morethan other shops who are less knowledgeable.

Great group to work with. Very knowledgeable and work is always done on time. Always a good…read moreexperience and I feel my car is properly taken care of. Very friendly staff and easily accessible as they are right off of Rt. 434 in Apalachin.

These guys are awesome. Very busy and very trustworthy. I had a problem and it was almost…read moreclosing time. They took me in and fixed the problem right away.

Finally. An auto shop that doesn't make me feel taken advantage of as a young woman. They truly…read morecare about my car and my budget, they happily break down everything with me so I'm able to understand. They don't do work before coordinating with me and they are reasonable in price.

So I can't do any more than three stars because I didn't actually use Ray's auto for anything, and…read moreI don't want to give less than three because I don't know how their service is.. I am leaving a review however because at about 10:00 on a Thursday morning, I called these guys because my wife is sitting on the side of an exit ramp off the highway with a flat tire and I needed someone to either tow it, or change it for her, and I figured a nice 24-hour towing place would be able to get it done... Only instead of answering the phone it rang a few times and went to voicemail. I thought that was kind of odd. I've used 24-hour towing places before and typically there is at least an operator or someone that answers the phone, or one time I remember a voicemail box that said if nobody calls you back in 5 minutes here's another number. But anyway yeah, yelp is where I typically go to share my experiences, and luckily we found someone else that I basically threw a stack of cash at to go change her tire for her.

I went to get my car inspected in July, as they were the only ones who could do it sooner than 2…read moreweeks out. I expected to pay a little more, as they are a dealership, but was surprised that it wasn't as much as I was expecting (still more than a local shop but not bad). When there I was told there were issues with my car, I call BS as I had multiple other shops look at my car the week prior and none of these issues came up. They ended up changing a tie rod end and front brakes (pads and rotors) and were done in a quick amount of time. The guys are all really nice in the service area and I didn't feel as ripped off as I do at other local shops. My only issue is my brakes, they changed my front rotors and pads (I had a very SLIGHT rotor rumble) and as I had upgraded brakes on the car the ones they put on SIGNIFICANTLY reduced my braking! I also have to wipe my wheels down after every time I drive due to the brake dust, it seems like someone drops a 5lb sack of it over my front wheels every time I drive. I would recommend these guys, even though they were slightly more money. I'd probably give 3.5 if I could give halves but 4/5 works too Side note: my wheel adjustments (for alignments) are stripped. They aligned it the best they could but not perfect. As they claim they didn't strip them, I can only assume it was the chain that I got tires at the week before, who also did an alignment (which of course they claim they didn't do it), but there isn't anyway of knowing who/how/when they got stripped. As no one is owning up to it I'm putting this here as I can't be sure of who is lying.

Simmons Rockwell Hallstead contacted me after I filled out a form about a specific Chevy Equinox…read more Sales rep Georden reached out first, promising he could get it transferred and proposing Tuesday at 10:30AM. I immediately asked for straightforward details in writing: full out-the-door price with fees/taxes, hold policy/deposit rules, registration timing, confirmation the charger was included (with physical verification), and current photos before I drove in. Instead of answers, I had to pry info out of him over days--busy day excuses, falling asleep, being out sick, passing me to Skyler Fish. He dodged confirming the charger/photos, insisted on reconditioning, but never delivered written buyer's order or verification. Kept stringing me along with "transferring it myself" promises. After a full week of back-and-forth, the truth: the car was never available. It was at their Bath location in service/intake for another customer the entire time. They "couldn't locate it" until upper management got involved, then admitted we were "beat to the chase." Georden gave firm timelines (Friday transfer), made assurances he couldn't keep, and wasted my entire week rescheduling around his word. **I specifically wanted the location that actually had the car**--instead, they solicited me and dropped the ball completely. Horrible communication, no accountability. Posting this so others don't waste their time.