I had to pay for 2 oil changes in 1 week. I have been so satisfied in the past always 5 star…read moreservice. Last week I got an oil change and they said I needed rear differential fluid but the part was rusty so I would have to go to dealer. I went to the dealer this week and they gave me photo of cap leaking oil and said I had to do it again. Valvoline said they DO NOT CHECK if the cap is leaking so they would not refund me. What a mystery - they tried to do rear differential because that's revenue to them but they don't care if I leave the garage leaking oil?! Also the dealer verbally told me that I needed coolant and Valvoline said tough luck to that because the dealer didn't put it in the notes.

Yall not ready for this one for real. So mind you they said it was a 30 min wait but it felt like…read more10 years. but its whatever. so basically the assistant manager dylan changed the oil and james and the manager jacob. they changed the air filter or whatever thats fine. but tell me why the car broke down at a traffic light. and people had to push the car. And they left a tool in the car engine. but yall i cant give yall a 0 so ill give yall a 1.

Absolutely love this shop! All the mechanics are knowledgeable, helpful, honest, and hard working…read more I've been hesitant to use other shops but from the first meeting they gave me the best value and when I couldn't pay on the spot they pointed me in the right direction. Highly recommend!!

Went online to select my tires and make an appointment. When I got there there price was 50%…read morehigher. They took some charges off, like tire disposal but they weren't even close to the online price. No sense offering prices online if it's inaccurate. Classic bait and switch.

Do not do business with these people. Do not trust them…read more Goodyear FAILED. So much for Goodyear's good reputation. On local service center is screwed up. They failed to diagnose a basic problem. Damaged the car and commit fraud when they did not tell me and tried to cover up their screw up. Now they will not refund my money and pay for new parts. So, what Goodyear committed fraud and now they want me to accept discount repair. Even after they acknowledge the fraud (failure to notify the damage they tried covering up).

So much for Goodyear's good reputation. On local service center is screwed up. They kept guessing…read moreand replacing parts and our car is not fixed $3400+. Local Toyota dealership caught they mess ups and caught the damage they did. We came in with the car bucking when stopping. They told us the bearings need replacement and cv joint and rear struts. Then abs sensor. Now I come to find they damaged our car and never told us. I found out the original problem was a vacuum hose. And the damaged our transfer case and they refused to replace it with a new part after not telling us they damaged it (fraud). Corporate Goodyear offers 25 cents to the dollar refund after this local store committed fraud refused to have pay full price to fix it right they want us to use used parts to save them money after they admitted what they did was wrong. Not my problem.

The guys here went above and beyond helping me. I was visiting from out of town and my car had a…read moremajor issue which would have caused me to not be able to drive home. There was a snowstorm, shipping delays of the part, and other issues that could have caused another 2-3 day delay, but the guys at Monroe made sure to get everything done as quickly as they could. so grateful for them!

Went there for an oil change and they never put oil back into my car, I was driving with no oil in…read moremy car for 2 weeks without knowing until my car gave up on the side of the highway. My dip stick was bone dry literally no oil in my engine at all which has now caused knocking in my engine and multiple other things.

Great place I went to get a slow leak repaired…read more Turns out I had a cracked rim. They took the time to show me exactly what was wrong Took the tire off the car, showed me the issue then remounted on the car. No charge I'll be back when I need tires again

Here's a clean, strong review version you can post:…read more Back at the beginning of February, we took my wife's SUV to Mavis Discount Tire in Vestal, NY for four new tires. They were the cheapest option we found at $850. While the vehicle was there, they told us a sway bar link was broken and charged an additional $250 to fix it. About a month later, the car started making a loud, obnoxious banging noise. It briefly went away, then came back again a couple of weeks later. We brought it back to Mavis because it seemed related to the repair they had done. They told us the part they installed had failed, but that it was covered under warranty. We picked the car up the following Friday, and the noise was still there. They then said their "mechanic" needed to look at it, but he wouldn't be in until Wednesday. After dropping it off again, they called and claimed the issue was a bad strut mount and quoted us another $1,250. Instead of moving forward with that, I took the vehicle to Weaver's in Owego for a second opinion. Within minutes, they found the real issue -- the sway bar was loose. The same part Mavis supposedly fixed. I brought the receipt from Weaver's back to Mavis and asked to be reimbursed for their improper repair. When I followed up days later, I was told they were "too busy" to look into it. After making it known in their waiting room what had happened, they suddenly refunded me $111 -- but then told me to "get the F out" and not come back. They failed to properly complete their own repair, misdiagnosed the issue, tried to upsell an unnecessary $1,250 fix, and handled the situation in an extremely unprofessional manner. I will never use Mavis again and strongly recommend others think twice before trusting them with their vehicle.

The inspector took advantage of my daughter and me and told us the rear brakes needed to be…read morereplaced to pass inspection. I had not looked at reviews and was busy with work when trying to navigate what the inspector said needed to be done. I cannot recommend avoiding this outfit enough. So gross to take advantage of people.

Had new tires put on over 1k, had to have all lug nuts tightened elsewhere. Have knock in front…read moreend since tires - getting rechecked back here - Supposed to open at 7:30, had 8 am appointment - it's 8:30 and so far no technician. This is crazy.

These guys were excellent. I was in Binghamton and needed two 20-inch run-flat tires replaced on…read moreshort notice. Other shops turned me away, but they got me in quickly and treated both me and the car with real care. What stood out most was their attention to detail: they torqued the wheels to spec, handled my expensive wheels carefully, and didn't rush the job. They were professional, honest, and easy to deal with from start to finish. The price was more than fair, and the level of customer service was honestly rare. One of the best experiences I've had at a tire shop, highly recommend

I can't recommend these guys enough, they've saved me countless times and are way less expensive…read morethan other shops who are less knowledgeable.

I was pleasantly surprised at how well my oil change went. I booked an appointment online but had…read moreto call the shop to change the time. No problem. Although the lot was full when we arrived they took my car in at the appointment time. A half hour later it was done. On top of that the cost was less than $30. The staff was polite and professional. I highly recommend this shop and will continue to use them when I am in he area. I walked to Burger King for a coffee while I waited.

I made an appointment online to have my daughter's tires replaced while visiting her…read more We got there at appointment time but were told they were very busy. I called 2 hours later and was told they were just burning the car in and it would be ready in 45 minutes. We arrived 1 hour later to find the car was in the same place we parked it. When asked what happened, excuses like we gave the wrong number and ordered the wrong tires. Waste of time and in a terrible neighborhood.

Foremost, Mike's are an honest, trustworthy bunch. The garage waiting room may be no-frills,…read morethere's no courtesy rental car, and it might be hard to find a parking spot ... but the work is always done right, and I've not once felt taken advantage of. That is far more important to me than the creature comforts. More than once, Mike's has talked me out of an expensive repair I thought I needed. My current car is still kicking and screaming even at 220K miles/13 years and I credit part of that to their maintenance work. I'm deducting one star only because sometimes it can be hard to get a hold of the desk to schedule an appointment and they often forget to call back when the job is done ... you have to call to check up at the end of the day. But they always deliver the car when promised, so it's not too big of a deal. I do wish they had online booking for appointments and text notifications that the work is done like I've had at other garages.

There's a big difference between a parts changer and a mechanic, Mike's gets it done right.read more