DO NOT GO HERE!…read more Always enjoyed Valvoline's service. So when I went to this location I expected the same service. Unfortunately, I had a terrible experience that ended with my oil pan being punctured and needing to tow to a Firestone. $100 oil change was not charged, but now I had a quote for $1600 to repair the thing- tariffs and part shortages made finding a cheaper option in my area impossible. The manager of this location offered me a 25% discount for the next oil change, even mentioning that he didn't even need to do that and he was just being nice. He also claimed a rock would've broken the rust because it was so bad. The area manager and him "reviewed the footage" and came to the same conclusion. The Firestone mechanic, however, found that the hole was about the size of a finger. And was NOT caused by rust. Frankly, I'll take the word of a mechanic that looked at the part in question rather than managers "viewing footage." Currently waiting on a reimbursement for the damages, but as of now they denied my claim. So I'm just going to review them on every platform so people know.

Less then 24 hours of just getting an oil change my engine BLEW!!!! They made me towel my own car!…read moreLeft me on the side of the highway in the cold snowing for hours!!!! With kids!!!! They declined they did anything wrong till the mechanic I told my own vehicle too called the manager at Valvoline and had him come over to the mechanic shop to show him what they did wrong that caused my engine to blow. I had to get a rental car for over a week and the only thing Valvoline paid for was for another engine by the way that I'm having problems with and they send me a check of $63 just for two Ubers that I had used at the time and did not pay me back for my other Ubers my oil change and for the towing that I had to get done. Don't go to upper front Street !!!!!!

i was leaving the gym when my brake dust shield came lose and was stuck in the tire making a bad…read morenoise. i pulled over at mavis and they were so helpful, got me right in, and were extremely friendly. as a 21 year old female sometimes it's scary going to mechanics but they were genuinely amazing. i'd recommend this location always.

I made an appointment online to have my daughter's tires replaced while visiting her…read more We got there at appointment time but were told they were very busy. I called 2 hours later and was told they were just burning the car in and it would be ready in 45 minutes. We arrived 1 hour later to find the car was in the same place we parked it. When asked what happened, excuses like we gave the wrong number and ordered the wrong tires. Waste of time and in a terrible neighborhood.

Bob was extremely helpful and generous with his time helping me diagnose this issue I was having…read morewith my car. He was patient and willing to listen to my longwinded explanations and pointed me in the right direction toward fixing the issue.

My day started out looking for a place to get my car inspected. After a discourteous fellow driver…read moreforced me into a huge puddle my check engine light came on and my car wasn't driving right. I called all around town and no one could see me for days. After explaining the situation they got me right in. They also offer to drive you home or work and will come get you when your car is ready! When you have a toddler this is huge! Bob himself walked me through everything. I've gone back for other issues and regular service and they always fix it right the first time and quickly! I love everyone that works there. Super friendly and knowledgeable! I recommend them to everyone. Bob will always be honest and fair. I especially love that I don't get treated like a moron because I am a women with a car.

I had to pay for 2 oil changes in 1 week. I have been so satisfied in the past always 5 star…read moreservice. Last week I got an oil change and they said I needed rear differential fluid but the part was rusty so I would have to go to dealer. I went to the dealer this week and they gave me photo of cap leaking oil and said I had to do it again. Valvoline said they DO NOT CHECK if the cap is leaking so they would not refund me. What a mystery - they tried to do rear differential because that's revenue to them but they don't care if I leave the garage leaking oil?! Also the dealer verbally told me that I needed coolant and Valvoline said tough luck to that because the dealer didn't put it in the notes.

Yall not ready for this one for real. So mind you they said it was a 30 min wait but it felt like…read more10 years. but its whatever. so basically the assistant manager dylan changed the oil and james and the manager jacob. they changed the air filter or whatever thats fine. but tell me why the car broke down at a traffic light. and people had to push the car. And they left a tool in the car engine. but yall i cant give yall a 0 so ill give yall a 1.

Absolutely love this shop! All the mechanics are knowledgeable, helpful, honest, and hard working…read more I've been hesitant to use other shops but from the first meeting they gave me the best value and when I couldn't pay on the spot they pointed me in the right direction. Highly recommend!!

If I could give zero stars I would, I went here for an inspection for a car I just bought from…read morePennsylvania (which passed Pennsylvania inspection) and they proceeded to say I needed something in my car fixed that was gonna cost $1400 to repair. As advise by my parents since I was a kid I took it to another place to get a second look and there was nothing wrong. Do not trust this place. They will take advantage of you. It's not worth your time or your money.

Have been coming to these guys since the 1990's. Usually like to do work myself, but I come to…read morethese guys for the difficult stuff. Needed a new clutch on my Mustang. They had it done within two days. The brakes on my Ranger had a rupture. They had it fixed within two days. Did the brakes all around. Coming in next month. Truck probably needs a new catalytic converter and a some EVAP leak fixed to pass inspection. I'm sure it'll be fine.

I called for an oil change quote and the guy asked me how many qts does it take . And said he…read morecouldn't give me a quote. he should know that. I gave him the yr and model. I thank him said I ll take my business somewhere else. They sometimes under mine u...

We were new to the area and called this place he got our vehicles in as soon as he could. Prices…read moreare fair, vehicle work done in a timely manner. The gentleman that runs/owns this place is very friendly & honest. We have been there 3 times with 3 different vehicles.

I'm new in town. I'm a non-citizen working as a visiting professor at Binghamton University. I say…read morethis to mention that any deviation from my schedule may become a huge problem to me. Three weeks ago I was driving from Washington DC and the car presented a rather strong malfunctioning. I thought it was going to leave me in the middle of the road at -9F. I didn't. It gave me time to find Dougs Automotive Service and hera I am. Problem solved. Mr. Doug attended my car's problem very effectively and precisely. He was very informative about the problem and its diagnostics as well. Professional and honest. Gerardo Febres.

Using Firestone Auto app ordered oil change synthetic oil 5 quarts $ 89.99 plus tax windshield…read morewipers replacement $ 39.99 plus tax and complete auto check $9.99 Pricing varies for automobiles. Booked time using App for 11 AM and worked on for an hour while I waited in seating area watching TV !! Good value for work done on time and very friendly staff

Making an appointment online could not have been any easier. The gentleman working at the counter…read morethat day was friendly and welcoming. My car was serviced quickly, efficiently, and at a fair price. I couldn't be happier with the experience. This was my first time visiting this shop and I am sure to return. Thank you.

I brought my car in because one tire had a SLOW leak in it. (down 4-5 psi every 3 weeks). I waited…read more90 minutes (with an appointment) for the tire to be repaired. Three days later, the same tire has a ,AJOR leak, down 8 psi in 3 days! so not only did they either not patch the tire or patched the wrong spot but they made the problem much worse! This is supposed to be a company that specializes in tires, and they can't get a simple repair right? in 90 minutes? Completely dissatisfied, and I would recommend ANY other tire store before Mabis.

Everyone was helpful, knowledgeable and timely. Would recommend and use Mavis again!!read more

My son had a broken front axle. Rays came and flat bedded the car and fixed it in the same day!…read moreThey were amazing! I was nervous as my son is away at school and wasn't sure where to take his car. Highly recommend! Excellent service!

So I can't do any more than three stars because I didn't actually use Ray's auto for anything, and…read moreI don't want to give less than three because I don't know how their service is.. I am leaving a review however because at about 10:00 on a Thursday morning, I called these guys because my wife is sitting on the side of an exit ramp off the highway with a flat tire and I needed someone to either tow it, or change it for her, and I figured a nice 24-hour towing place would be able to get it done... Only instead of answering the phone it rang a few times and went to voicemail. I thought that was kind of odd. I've used 24-hour towing places before and typically there is at least an operator or someone that answers the phone, or one time I remember a voicemail box that said if nobody calls you back in 5 minutes here's another number. But anyway yeah, yelp is where I typically go to share my experiences, and luckily we found someone else that I basically threw a stack of cash at to go change her tire for her.