The "large" dolewhip bowl was smaller that advertised and the dolewhip itself was hollow. Good boba.

FLAVOR TO GET (for the shaved ice): ~ la hing!! Tbh some of the flavors tasted a little odd and pretty bad, but the la hing was so good... Food came out quick, the service okay, and the place is located in the food court! Honestly, if you want to try shaved ice in Hawaii there are of a lot of alternatives with a better vibe and taste. read more

Zagu - blue hawaiian, la hing, lychee - Desserts Near Me - Honolulu, Hawaii

Dole Swirl was delicious, BUT the swirl was completely hollow in the center. I wish that I had taken a photo of that, because it wasn't a solid mound it was swirled around the inside of the cup which created a hollow center (e.g. not much volume at all) for $9. Very disappointed!!! Also, the guy working the counter has the personality of paint drying. read more

Zagu - Dole Whip (warning: it might be a hollow swirl) - Desserts Near Me - Honolulu, Hawaii

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Ordered the coconut taro boba with extra boba! Good, but nothing to scream from the mountain tops. Very basic. Make sure to stir your drink extra good. Service was good, quick and easy. Grab and go, so you can walk around the mall or find at seat inside the food court. read more

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Daughter wanted some shave ice, son wanted ice cream and I wanted boba. So this was a good place that catered to all of us. If I remember shaved ice was meh. Mango boba and ice cream ok. Located in food court first floor I believe right by food court entrance to the mall. read more

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Must try when at Ala Moana Center. If you're craving boba tea drinks come here! My favorite is the milk tea with boba. Yum! Workers are helpful. It's located on the left as you enter the food court area from the mall. Easy to find. The counter has different menu options to choose from and creates an enticing ambiance to make you want a drink. They also have shave ice, ice cream and Dole Whip sundaes to choose from! read more

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Refreshment in Honolulu, Hawaii... When Irene and I saw Zagu, I think we were both thinking the same thing: 1. We need something to cool down 2. We both haven't written reviews for this place... yet! LOL! #truth So, we walked over to this vendor at Makai Market Food Court, placed our orders, and picked up our treats after a few minutes. Irene got a Dole Whip and I got a Rainbow shave ice - for the colorful experience! My shave ice was ok... the guy poured the standard flavors on the ice. Nothing extra special. Service was efficient. It was just convenient! Free parking at Ala Moana Center is appreciated! ...and the air-conditioning, clean, bright environment is wonderful! Irene found a table for us to sit together. Thank you!! read more

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What is Zagu... It's a chill place! This little kiosk in the Makai Market Food Court in Ala Moana Center is basically a cool spot as their menu is filled with all things refreshing from boba drinks, shaved ice and Dave's Ice Cream. After shopping around the mall on this hot humid day our inner body temp seem to have screamed loud enough for my curiosity to stop here as much as I've passed it without a thought numerous times in the past. Scanning the menu "Dole Whip" immediately got my attention and with lots of options "Pineapple Paradise" looked promising and asked the staff what it was and it's vanilla soft serve with pineapple chunks but asked if I could substitute it for the dole whip which he said okay...woohoo! Pineapple Paradise indeed as this cool treat hit the spot though my latest detox and eating a bit healthier got my taste buds twisted and it was bit too sweet for my personal liking and had the hardest time to finish. It still was very light and refreshing and loved that it came with some fresh fruit nothing like it and was happy to have stopped here for a treat. Thank you! read more

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Zagu is conveniently located in the food court at Ala Moana shopping center. I can't comment on the Boba drinks or the shave ice as we only come here for the Dole whip. My daughter and I just love Dole whip, but going to the Dole Plantation out in Wahiawa is just way too far. It's nice to have a place in town that serves the authentic pineapple, Dole whip, which is a favorite of ours. read more

Zagu - Pineapple Dole whip - Desserts Near Me - Honolulu, Hawaii

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Blasé greeting. Not very welcoming or friendly. Got a large shave ice with ice cream. Ice is coarse. Strawberry, banana and watermelon syrup. read more

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The spouse and I were in the mood for some Dole Whip, which is what brought us to Zagu. I've personally never tried it before today. ATMOSPHERE: The food stand is located in the Makai Market food court inside Ala Moana Center. Seating is communal. MENU: Dole Whip, ice cream, boba drinks & shave ice. DESSERT: Dole Whip - $7.25 (small cup) Pineapple is not my favorite fruit or flavor, yet I had to try it as the name always struck my curiosity. The tartness was my biggest dislike. I envisioned it being more creamy and "vanilla-y" with a hint of pineapple, but the flavor profile was too intense for my palate. SERVICE: Very mainstream and nothing to write home about. TIP: The ice cream they serve is an old-time Hawaii brand, Dave's Ice Cream. OVERALL: I'll stick to traditional soft serve & ice cream. read more

Zagu - Dole Whip (small cup) - VN - Desserts Near Me - Honolulu, Hawaii

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Service was meh... just standard... not rude but not friendly... however the boba might be the chewiest softest and freshest boba we've ever had... and we ordered the lava flow... which is pineapple coconut and strawberry... the best drink of our vacation... yum. We'll be back for more lava flow boba. read more

Zagu - Lava Flow Boba.... yum - Desserts Near Me - Honolulu, Hawaii

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Zagu's is located in the Ala Moana Center's food court. They have a nice range of boba drinks to choose from as well as different boba choices. A regular size boba was almost $9 and my son ordered the cookies and cream with tapioca boba. He really enjoyed it. The server was nondescript and seemed more automaton than service-oriented, but he got us what we ordered and it didn't take too long to get it. It was an average experience which is why I gave it three stars. read more

Zagu - Desserts Near Me - Honolulu, Hawaii

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On my recent trip to Honolulu; I got to check out Zagu. Zagu is inside the Makai Market Food Court in Ala Moana and can easily be spotted and it is located fairly close to the entrance of the food court. I found it to be the perfect location as people tired from all the shopping and walking are sure to welcome a tasty cool treat. They've got two sizes for shave ice; a small for $6.49 and a large for $7.25. One also has the options of adding condensed milk for 69cents or vanilla ice cream for $1.50. For each shave ice; one has the option to choose 3 flavors or get their classic rainbow. Flavor options include Strawberry, Banana, Vanilla, Mango, Pineapple, Pina Colada, Watermelon, Lychee, Raspberry, Grape, Lime, Passion Orange, Cotton Candy and Coconut. I chose to get the small classic Rainbow. It was definitely one of the prettiest shave ice. It however not only looked good but tasted good as well. It indeed was refreshing and perfect for a hot Hawaii day. I got it with condensed milk and I would highly recommend adding this. The condensed milk adds a creamy consistency and a nice sweet touch. Overall I enjoyed my shave ice here and was happy to have had the chance to check Zagu out. read more

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You need to hire millennials who hustle instead of Gen Z kids who literally can't look you in the eye and say hi. Or say anything at all... and take forever making your drink while being on their phone read more

Service is quick and easy. Their Dole whip had good texture and tasted great! Located in in the food court at a stand alone kiosk, they also have blended bobas. read more

Zagu - Menu as of May 2024 - Desserts Near Me - Honolulu, Hawaii

I got to try out their large rainbow shave ice for $7.96 tax included and it was good. I really got to enjoy it. The servers were nice and couldn't ask for any better. The service and shave ice and atmosphere were all good so I am very satisfied. read more

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Need a boba fix? Check out this cute little kiosk inside Ala Moana food court! We got the Honeydew boba and Mango, pineapple, orange with lychee jelly. I chose the honeydew but honestly the MPO was our favorite! Service was quick and drinks were delicious! read more

Zagu - Honeydew boba Mango, pineapple, orange with lychee jelly - Desserts Near Me - Honolulu, Hawaii

I've only had some of their drinks and soft serve so far but I enjoyed it. Very refreshing especially on a hot day. Friendly service and patient staff while waiting to order, there's just so much to choose from lol. Overall nice experience. It is located inside of the mall's food court so it can get pretty busy and crowded but you should be able to find some seating to enjoy your sweet treats. read more

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The drinks were amazing and the service was very fast and kind it took only a minute it was very Amazing and I loved it I would go back any day read more

Terrible place to get Shave ice. I was so busy eating Garlic Shrimp off of food trucks that I totally forgot to get real real Hawaiian Shave (Not Shaved) ice while roaming around the island. The day I was leaving, I happened to be at the mall and thought... "hey, I did not eat any shave ice while I was here" So I went to Zagu's in the mall hoping to get some. The cashier was super rude and she totally gave me the worst shave ice I've ever had!! Super big pieces of ice which made it really watery on the bite. The flavor combo did not taste good and I just wasn't feeling it. Next time I will for sure get some good Shave Ice while hanging out in on the North Shore. read more

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Located inside the ala Moana mall you'll find this cute dessert spot. I tried the taro coconut with boba and it was surprisingly great! Perfectly blended, flavor profile was strong but neither flavor was overpowering the other. The boba was super soft and tasted freshly made. Knocked off 1 star because of the wait time, but overall I enjoyed my drink. read more

Zagu - Taro coconut with boba - Desserts Near Me - Honolulu, Hawaii

Been coming here since I was 6 years old, my mom would always get me a smoothie here on a nice warm day.. so refreshing. The desserts and shave ice taste great. The workers are so nice to me. One of the manager Phillip has been working there since I was a small boy, he's a very nice guy. I call him uncle Phillip. My dad calls him Phillip da beast. It's practically family tradition to stop by zagu everytime we walk the mall. Highly recommend! read more

We were eating lunch at the Makai Market food court at Ala Moana shopping center on a busy afternoon Saturday, 10/14/23. After a yummy lunch, had a hankering for ice cream. Didn't want Haagen Daaz so roamed the food court a bit to find anyone else that sold ice cream. I don't come here too often & when I do, I always need to check out what food places are new, closed, or still there. This place offers such a wide variety of different foods, so hard to make a decision sometimes. I came across Zagu Hawaii, which I found out later has been at the food court for a long time. This small kiosk is located by the mauka entrance to the food court not far from Jamba Juice. What sold me was that they sold Dave's Ice Cream, love it - Hawaii made ice cream, yum! This place mainly sells a variety of boba drinks as well as shave ice & Dole whip. I will need to try a Dole whip sundae next time since I only ever had it plain in a cup but for today, it was all about the ice cream. They didn't carry a huge selection of Dave's ice cream flavors but the ones they did have included by favorites. I got a 2-scoop in a cup of ube and Kona coffee. The young gal that greeted me was nice & had a pleasant smile. I told her it was to go but she informed me they did not have lids for the ice cream cups but offered to put it in a plastic drink cup with a lid. I told her that would be just fine because I didn't think I was going to eat it all & I'll have leftovers for later. The ice cream is a little pricey, 2 scoops for $8.99 but for something like this that I do not get often, it was worth it. The ice cream was so yummy. Portion wise, it's good-sized, about 1/2 cup+ per flavor. I was going to eat just one scoop but when you're sitting there talking story....what can I say? I ended up eating the whole thing. Glad there is another option here at the food court that has quick service & good, friendly customer service. I'm not a boba drinker but I would definitely return for the Dole whip and more Dave's ice cream. read more

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9-2-21 We came here mid morning for a little refreshment. I looked up on Yelp for my saved collection by Ala Moana. Yes! Let's try Zagu. More so since the pandemic we rarely come here. The directions on Yelp led us to the parking area and from there it was an adventure to find this place. Found inside the food court by the area facing the elevator going up to Neiman Marcus it's tiny and pretty with colored lights and signage. I walked almost around the little kiosk and wondered if it was open. An elderly gentleman came up to me and said, "he went for supplies, I'm waiting too." I asked him what's good and he told me Pineapple, my friend and I always get that. He ordered two pineapple when the employee returned. Looks good I told him. His eyes smiled above his mask as he said, it's refreshing. I told hubs to find a table away from people so he waited there. I was next so I said one small pineapple(Dole Whip) and one mango drink with mochi. Hubs finished his treat quickly and after a few delicious sips I told him let's go. I'd drink more on the drive to our next stop. It's a toss up between mango and chocolate as my favorite flavors. This mango drink was fabulous! read more

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This boba spot is located in the street level of Ala Moana Center in the Food Court. This is a small spot with 2 employees. We thoroughly enjoyed the service and the care. The boba and teas were great. What we loved about it were how every boba is blended, which is something we're not used to seeing offered without being requested. No joke, we came back twice in one day for the boba!!!! The prices are fair given the area. They are also peanut free which is great for our three nut allergens! Would come back again! read more

Zagu - Desserts Near Me - Honolulu, Hawaii

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Its been years since ive been here and jm still drooling out the mouth thinking about these drinks GOD I MISS YOU ZAGU AND YOU TOO PHILIP IM STILL A MESSY BOY read more

Our pit stop after Disney Store. My granddaughter wanted a Strawberry Banana Bubble drink. She couldn't remember the name of the place, but know it's in Ala Moana. I know there's one on the food court and went there. Zagu's.... it's not too busy or a wait. This one guy runs this place, never see anyone else. But he's friendly and fast making three orders at once... Overall, my granddaughter slurped that drink down like there's no tomorrow and a smack her lips of satisfaction. I'm surprised she didn't asked for seconds. This place is within the food court on Diamond Head side, more like a kiosk, but enough for what he does. Only requirement, you're to wear your mask. read more

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Came here looking to get a boba drink. They don't start serving boba in their drinks until 11am and we came around 10am. I can drink a smoothie without boba so it was okay. I got the oreo smoothie, one of my faves at other boba shops. Their oreo smoothie is good but it was vanilla-y tasting. There wasn't much of a cookie crumb taste. The mint ice cream taste like any other mint ice cream from the store, good. Would come back again if i'm craving a drink around the mall. read more

Zagu - Desserts Near Me - Honolulu, Hawaii

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I needed a pick up after shopping at the mall So I decided to stop by. It's a small kiosk at the Ala moana food court and they specialize in bubble drinks. I ordered the Taro and it was okay. Not too sweet and had a good taro taste. Nothing really made it stand out from other bubble tea places. They have other items on the menu that are popular including açaí bowls, açaí smoothies and dole whip. It's main draw is convenience in the mall. read more

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The worst customer service. This girl has no personality, doesn't look like she wants to work here. Threw the towel after we ordered and just looked miserable. Helpful tip hire people that actually want to work with a friendly customer service. read more

Nice shave ice with a good mid of flavors. Convenient and clean. Fast service. The ice seemed a good consistency. read more

Zagu - Shave ice - Desserts Near Me - Honolulu, Hawaii

Located in the makai food court in Ala Moana near the front. I go here when I'm craving the Dole Whip soft serve. Otherwise the only other place I know that sells it is Dole Plantation in Wahiawa. Zagu has ice cream and other stuff but I only go there for the Dole Whip. You can get it in a cup or come. Before they only took cash so it was inconvenient...if I didn't have cash (usually) they'd miss out of my business. Now they take cards which is a smart move. read more

Zagu - Dole whip - Desserts Near Me - Honolulu, Hawaii

Decent shaved ice here. The dole whip was good too. There was only indoor seating in the area. We had to take it to the third floor of the mall to find outdoor seating. I thought the treats that we had was pretty good. read more

First time ordering from this place in forever. I used to work at Ala Moana back in 2004-2009 and I used to order the same thing that I did today and it still tastes amazing. I always order the strawberry banana smoothie with lychee pearl. I've had the oreo shake too and they're both delicious. My oldest ordered the honeydew, but nothing special about it. The price has gone up a bit since, but I still don't think it's that bad. The parking of Ala Moana Center is huge so that's not an issue. This place is located inside the Makai Market food court (original food court) at a little kiosk near Jamba Juice. The single staff that was working was very friendly and worked as fast as she could. read more

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Can't say much about other items at this place, but their dole whip swirl is in my opinion better than the dole plantation. They are located in the food court in ala moana shopping center. Pretty quick service! read more

I wanted some dessert, I wasn't feeling like any ice cream but Nordstrom has good gelato. So after walking from Ward to Ala Moana Center. I wanted something to cool myself down, so I got a medium dole whip. It's non-dairy, as good as Dole Plantation. I used to get my dole whip from the Walgreens across the street but it closed down and was self serve. So I've been looking to places to get dole whip without going all the way to the North Shore. My inner Disney fan in myself still needs to get my dole whip fill every so often. Even though I still prefer Jamba Juice, Boba, and Gelato/Ice cream most of the time. It was a little costly 6 dollars for a medium but they do have to pay Ala Moana Center rent. I used to be able to get a large, self serve at Walgreens for the same price. I got seating in the food court, they're still doing contact tracing information. So I had to write it down fast before it all melted. It was a lighter much needed cooling dessert after all the ramen and popcorn that I ate earlier in the day. They take credit cards and cash. The service was good, he was helpful and got my dole whip fast as well as my napkin and spoon. The spoon was biodegradable too. Thank you for my dole whip! Thank you for the helpful customer service! read more

Zagu - Medium Dole Whip in a cup - Desserts Near Me - Honolulu, Hawaii

While it was a bit busy, the service was quick and efficient. I liked the dole whip and the music they played was chill so I didn't mind waiting a bit read more

Pineapple float is not good. The picture looks better than it is. It tastes like canned off brand pineapple juice with a melty plain vanilla scoop of ice cream. Disappointed. Maybe try something else. read more

Great service. Easy to read menu. Nice and clean. I always get the Ube boba or the dole whip.