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    Optimum

    Optimum

    2.3
    (4 reviews)
    0.8 mi

    I'm feeling charitable and giving them a higher star rating than the other reviewers seem inclined…read moreto give. Not much of a higher star rating though. I'm old enough to remember when TV was 13 channels, and you needed an antenna hooked up on your rooftop for reception. When I moved to where I live now, way back when, "cable" was going to be necessary, and I was going to have to pay for it. I was a bit conflicted about that, but I ultimately thought, "Well, there will be many more channels available, no commercials, and they won't cut movies up and censor them on the off chance that a child might be watching. It might actually be worth paying for." Decades later... Is it worth paying for? Hardly. I now pay a king's ransom for basic cable, and I get...stultifying "reality" shows that pander to every corrosive stereotype you can imagine as well as to the absolutely worst aspects of the human character, movies that are stocked with more inane, abrasive commercials than you ever saw back in the 13-channel days (a 2 or 3 hour movie can run for something like 6 hours with all the commercials; I love The Godfather, but why would I watch it on cable and suffer through the unending commercials when I can just pop in a Blu-Ray and watch it again in its unadulterated form? TCM is a notable exception to this, but it's a lone island in a sea of maddening inanity), an unrelenting line of TV preachers trying to hustle you out of your money in the name of God (at least in the old days, Jimmy Swaggart and Robert Tilton gave you an entertaining show for your money), nonstop "infomercials" (I have yet to figure out the sales strategy of running the same infomercial every single day...and I do mean every single day; do they think at some point of clicking quickly past that particular channel(s) I'll relent and say to myself, "Ah, let me pay attention to what they're selling; maybe I'll be interested!"), sitcoms of varying degrees of quality (MASH vs. "Saved By the Bell") that I used to be able to watch for free, "news" programs more designed to spread propaganda and sell things than to actually inform the populace, and sports, and more sports...which I have as much interest in watching as I do infomercials. (Any bright spots at all? Yeah. A few. I saw "Breaking Bad," "Mad Men," and a few other worthwhile, intelligently rendered series on basic cable. My closest friend and my birth mother have both told me "Yellowstone" is engaging, although I haven't watched it yet. And I think "It's Always Sunny in Philadelphia" is consistently laugh out loud funny, and who doesn't need a laugh these days?) Back in the day, my cable co. was Cablevision of Raritan Valley. If you called their "help desk," they'd invariably tell you to "reboot" the system, and, if that didn't work, their guess was as good as yours. When I bought a DVD player back then, I asked 1 of their techs to come install it for me (I'm not lazy...although I've been accused of that...but I'm "simple" when it comes to modern technology...or any technology at all). He did, and when I offered him a "gratuity," he declined it, saying, "It was embarrassingly easy, and I'd feel like a schmuck accepting that money." Didn't make me feel good about myself, but I respected the guy. A few years later? Optimum has taken over the helm, and nothing has changed, except what I pay monthly. Paying "vig" to a ruthless loanshark like the late, unlamented "Gyp" DeCarlo would probably be less burdensome. I don't know that even DeCarlo would have been quite so avaricious as Optimum is, now that I think about it (although, in fairness, Optimum won't break my legs if I don't pay. At least I don't think they will). A few years ago, my friends/co-workers bought me a large screen TV to replace the ancient small-screen TV I had been using. I don't know if it was pity or pure altruism or what that motivated them, but it's 1 of the nicest things that anyone I'm not related to has done for me. I called an Optimum tech to set it up. He arrived on time, looked at the unopened box, and said, "I can help you take it out of the box, but I can't set it up, because if it cracks or breaks, we're liable." Flabbergasted, I said, "I didn't have you come out here to take it out of the box! I can take it out of the box!" I had to slip him some money, and he finally set up my TV. That Cablevision tech who wouldn't take a tip for setting up my DVD player is obviously long, long gone. Recently, my cable box died, and I made an appointment for a tech to come and replace it (after a maddening half hour with the robotic help desk that kept telling me, "We're rebooting now; this should take a few minutes," even when my box had absolutely no power with which to reboot anything). The tech arrived during the 3 hour time window I had been given, he was polite and efficient, and within a few minutes, I was back in service. My cable TV has been restored to working order. I'm not actually sure that that's a good thing.

    We just had our wifi hooked up in our new apartment by a tech named William. We were given a time…read moreslot of 8am-11am and William showed up right at 8:00 on the dot. At first, he thought we'd need access to our buildings attic, which I would need to have the landlord come out and open for us. Instead of making us reschedule, William went above and beyond, outside in the unusually hot morning sun, to relocate the hookup from one pole to another, so we could get it done today. I offered William cold water and snacks, but he kindly refused and kept on working until the installation was successful. He was also very kind and patient through the process and made sure all of our devices could connect before he left. If I could leave more than 5 stars for this man, I absolutely would.

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    Optimum
    Optimum

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    Staples

    Staples

    2.2
    (43 reviews)
    1.0 mi

    We are big Staples fans and this location in Raritan is 5 stars. Their staff is always very…read morefriendly and helpful. Great value /prices for their products and we really enjoy their Recycling Services Program.

    So i just went in to this location on way home to pick something up from work. It was a ghost…read moretown. Zero customers. I walk in the manager inassume was talking to two employees about work related stuff which is fine. But could of stopped so one of the associates could check me out. Well the first associate was sitting on the outside of the register and didn't even get up when I walked up. The other associate who was open I went to. Did not say hello or if I found everything okay. No social skills what so ever. Skipped passed the screen for me to enter my phone number. Then asked if I had a number. But in between she had her phone out texting while checking me out. She looked at me and asked if I was done after I used the pin pad because she was to busy worrying about her phone which was the most unprofessional thing you can do in a business which calls for Customer service. Not to mention the manager in charge just walked off and not even a greeting from him when I walked in or up to the registers. I dont care if your busy or slow customer service is always number one. I do hope the company reads this and trains tgere employees on the value of customers. If I wanted to be ignored I could of took the extra day and ordered my item off Amazon. 7:53pm Cashier: 3072928

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    Waiting 20 mins while worker checks in boxes
    Waiting 20 mins while worker checks in boxes
    No staff working desk.  All avoiding customers
    No staff working desk. All avoiding customers
    Staples FAIL

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    Staples FAIL
    Best Buy - Bridgewater

    Best Buy - Bridgewater

    2.0
    (88 reviews)
    0.3 mi
    $$

    Lots of negative reviews here, and my own history with them has been somewhat dicey over the years…read more Had I written the review a few weeks ago, my rating might have been 3 stars, and potentially even lower. But my most recent encounter elevated my opinion of them a bit. To some extent, any consumer buying experience is a matter of chance, or luck. Maybe you get a good, helpful salesperson one time, and the next time you encounter the exact opposite. But if you go to a place more than once, it's possible to discern a trend. Back in the day, when I worked in nearby Piscataway, I occasionally came to this shopping center on my lunch hour in order to browse in the late, lamented Border's Book Store. I bought shoes, once, at DSW. And, very occasionally, I've patronized Best Buy. It has always seemed very busy, but at least parking spots are plentiful. My 1st memory of it, long ago, is when my old friend talked me into getting a flip-phone. They were already on their way out, but...as I've mentioned in other reviews...I'm nothing if not resistant to change (while recognizing the truth of Eastern philosophy that nothing is permanent). With his assistance, I came to Best Buy to purchase one and set it up, and it went smoothly. (At one point, a little later on, I was on the verge of getting rid of it, until Hurricane Sandy occurred, and explicitly demonstrated the utility of having such a device-- it proved to be my only means of communication with my elderly parents, who were still alive at the time, and my birth mother,) When I finally bought a DVD player, I bought it here. Years later, I talked with a technically adept co-worker about my wistful desire to have some of my prized (and deteriorating) VCR tapes transferred to DVD. He mentioned a machine that I could purchase at Best Buy that would actually accomplish this. Enthused, I went to Best Buy and was blithely told by the seemingly knowledgeable salesperson that...yes...such a machine existed. I paid for what he took down from the shelf, brought it home, and realized I had been sold something completely different. Enraged, I stormed back, approached a manager, and that machine was exchanged for the one I had intended to buy. It wasn't a pleasant experience, obviously, but it was resolved satisfactorily. Back home, I soon became aware that I had no idea on how to operate it. I'm pretty much of a dope when it comes to all things technical (some other things too), and I figured an investment in having "the Geek Squad" come out to my crib to assist would be a wise one. I called and made the appointment. At the last minute, it fell through. I called again, set up another appointment, and that one fell through as well. Frustrated, I was at the point of giving up, but the 3rd attempt worked. They came out, patiently explained the process of how to set up and connect the machine to the TV, the logistics of transferring VCR to DVD (while I laboriously wrote everything down in a notebook), and left. Thankfully, I was able to transfer the most important of my VCR tapes to DVD (and also did the task for a few other people I knew). My old friend came to Best Buy a lot, and when I accompanied him, I'd look around the CD/DVD section of the store (that section seems to be gone now). My most recent experience? I went to turn on my TV, and it didn't. The red light at the bottom indicated it was still operative, but it wasn't turning on. I panicked (recalling the lyrics to Black Flag's "TV Party" as I went into melt-down mode) and called Optimum Help Desk. After a re-boot of the cable box didn't rectify the situation, the rep told me to get the original remote control that came with the TV (I always use the one I got from Optimum). Luckily, I found it, but that wasn't working either. I figured the batteries were dead and struggled to open the back compartment. It didn't open, even after I broke several fingernails. Feeling ridiculous (has old age really brought me to such a state as this?) and in a near frenzy, I brought the remote to Best Buy. I couldn't think of any other options. I approached the young gentleman in the TV department, explained my dilemma, and he took the remote and struggled to open the back compartment. Saying, "It's broken," he continued the struggle, and finally succeeded in opening it. I put in new batteries that I had brought with me, and he suggested I put tape on the back and not try to re-attach the broken compartment lid. Feeling sheepish, I asked if I could pay him something. Generously, he said, "No. Just mention my good deed to people you know." I said I would, and now I have. Thanks again. (What about the TV, you ask? The original remote still didn't work, even with the new batteries, and I called Optimum again in despair. Thankfully, I got a different rep, who told me to pull the TV plug from out of its wall socket, wait 10 seconds, and then put it back in. I did and...voila!...my TV was back in action. Thanks, 2nd Optimum rep.)

    Good location. Right on the heart of bridgewater . Very close to bridgewater commons mall. Lots and…read morelots of parking outside . Very courteous service . We enquired for a TV and the guy helped measure the car size to see if the TV fits in perfect . Customer service is ok. Easy to pick up .. order online and pick up at store .. pick up takes time sometime . Either the associate is not there or a bit slow . Lots of offers in this store . I love bestbuy .. returning is a bit issue , and sometimes they charge restocking fee . 4 stars ...

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    Best Buy - Bridgewater
    Best Buy - Bridgewater
    Best Buy - Bridgewater

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    Zagg - mobilephones - Updated July 2026

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