My laptop was not only running slow it was balking and just not working the way that I expected. My…read morelaptop is not the newest model on the block, but I expect it to run better that it was. I took my laptop to Computer Pros and explained what was going on with my laptop and that I also needed a new Virus protection program. Alex told me that he would do a scan and call me back. Alex called me later that day and explained what was going on with my laptop and stated that I had a faulty hard drive and it need to be removed and updated to a solid state hard drive. He told me he would call me when it was ready. The next day around lunch time Alex called and told me my laptop was ready. I went almost immediately to their store and Alex explained what he had done to my laptop and said that it would probably run better than every before. He was not wrong!! I don't think this computer ever ran as good as it does now. It is so much faster than before. I would highly recommend this firm for all your computer needs. They are professional, do what they say they will do, and are a delight to work with. I most certainly will be back here if I ever need any computer work completed. Robert Hummel

Computer Pros are AMAZING! They are friendly, prompt, and reasonably priced, but most importantly,…read morethey got my Macbook back up and running, with no loss of data when the "Geniuses" at Apple told me the computer was dead in the water, my data was gone, and there was nothing to be done to recover my data or fix the computer. Computer Pros restored/repaired the whole thing, in less than a week. Skip the genius bar, and just come straight here next time.

Had a bad experience with an open-box controller bought from another store…read more So, instead of driving all the way back I just stopped by my local Best Buy to resolve the issue. They were efficient, caring and fast to address the issue. No complicated process at all. Customer service has and always is great here. Instead of getting another open-box, they resolved the issue by offering a completely new controller. Happy to say that I'm very content with the solution and their efficiency.

Complete morons! I could not understand anyone on the phone either. I think their primary goal is…read moreto annoy customers so they won't come back. I have been a loyal customer with a card for over 30 year. Not anymore, I cut cup my card and closed out my account. They can't ever resolve anything and are incapable of providing any type of service.

I took in my Lenovo laptop because I thought it needed a new network card. They diagnosed on the…read morespot, applied a software fix and I had a working laptop in 10 minutes. Amazing Service!

Within two minutes of entering the door, my problem was solved and for a very reasonable price…read moreworking again. Definitely going back here for any future PC issues. My Dell notebook was not charging correctly. I walked into a large competitor earlier in the day to find there was a 39 minute wait to talk to someone... Direct Computer personnel were friendly and knowledgeable.

BEWARE!! they didn't fabricate needed repairs, he told us he broke a part while fixing the screen!!…read moreUnfortunately, they wanted us to pay for it! I explained my husband's a disabled Veteran and relies on his laptop, didnt matter. Cost of the total repair was over the value so I left it there to avoid conflict. Horrible way to run a business.

12/13/24: This is 2nd time since 12/2/24 I needed to replace this cable or that. As before, Josh…read morewas super helpful and-ddd reassuring. He is the face of customer deLIGHT which is highest level of customer satisaction, to my way of thinking. Thank you for having super-knowledgeable, reassuring tech to help your customers relax a bit and believe we'll manage fine once home / back at office. Thank you, Josh; you remain my tech hero! Appreciatively, Julie R.

In December my laptop was stolen and I was desperately shopping for a replacement. I found Laptops…read moreKC had what I was looking for and I called Mike and I want to tell you that this guy is AWESOME. He took my calls, did a great job communicating, agreed to upgrade the hard disk from 500Gig to 1T. I placed the order Wednesday and he did it THAT DAY and shipped it THAT DAY so I would get it Friday 12/24 and have it so I could spend time on the weekend doing my set up and be ready for work Monday. He was great to work with, sold me a super laptop at a great price, upgraded it for a great price, and shipped it. I had it in less than 48 hours and before a holiday weekend. I highly recommended Mike at Laptops KC. Quality products, quality services, great prices. I will remember him and refer friends to them to buy computers. For the price of a basic medium grade PC at Best Buy I got a really outstanding Lenovo Thinkpad and I love it. Thank you Mike!

Mike at Laptops KC is great! I have been buying from him for about 7 years. He might be able to fix…read moreyour computer, but if he can not he can set you up with a great used laptop for 100-200. He guarantees his work. I promise I get no compensation from him in any way for referring people to him, but it is my pleasure to have at least one business like him (local, single owner, small shop, good guy, great prices, works with you) that I can refer people to. He does other things from time to time so open hours can differ, so maybe call... or just go down and see him. He has stacks of used laptops. I have purchased my last 3-4 computers (over 6-7 years) from him. All of them still work. I recently bought another $150 laptop from him just to use as a media player attached to my TV. PS Be sure to ask about upgrading to a solid state hard drive, it makes those thing boot so fast... I can not say enough good things about him and his work.

I went to look around cause I'm building a pc in a few months, Dylan was amazing! He even printed…read moreme a build list and told be where to get the best prices on places like Amazon. I can't wait to build this awesome pc!

Located in a very safe and friendly area of Overland Park, Micro Center is THE PLACE for all your…read morecomputer needs. While there are places on the internet one can get quality systems from, I'm a hands on person so I like to go in, check out computers and talk to people while customizing. Moreover, I like to walk around and Micro Center appeals to my inner nerd. So, what does Microcenter offer, well lots of computers, accessories and everything an aspiring nerd needs to enter the digital world in style. If you're a graphical artist, they have drawing tables and stylist, musically inclined they have adapters to cover that too along with software but I encourage research or talking to a sales rep before buying. How about that keyboard that fits those tired hands? I see a dozen options before we even get into the backlit keyboards. Mice with over 20 buttons for those hardcore gamers will also tempt you. How about a laptop for computing on the go? Well that "buying best" place can only dream of as many options. As for me, while I've built my computer before I decided to let MicroCenter take care of it. The installation cost was low and I was able to build my "super computer" for cheap, a warranty and it was done within three days. What was a lot of fun is the saleman and I talked for about 45 minutes about World of Warcraft b/c he's a player as well. Although he did try and sell me a monitor however I have that covered. I did browse the TV section out of curiosity and noticed their prices and inventory are competitive with other stores as well. I'll admit, I love this place and it's my first option when I need a computer. I like talking to people and discussing options rather than grabbing it off a website. Micro Center has an informed sales staff, a lot of inventory and competitive prices for everything you may need, including phones! My suggestion is stop on by, you won't regret it but be guarded you might buy more than you thought! Be strong Daniel-son!

Make sure to ask if they can recover your data before having service. Love this business. Honest as…read morethe day is long. Wish i would have asked more questions about my sevice

the help was incredibly personalized and incredibly helpful! I cannot recommend these services…read moreenough!

Currently writing this one my computer that the One Stop Computer Shop fixed! amazing customer…read moreservice! and reasonable prices! also SAME DAY FIX!

I have used these guys for two custom built systems. The first system was a power house, a…read morescreaming system that worked great for a number of years. The second system was okay. There was a missing slot in the back where it looked liked they put in a card slot of some sort but removed it. For some reason, I never really thought to question it. If you get a computer from these guys and see something like it-question it. Question it seriously. With my recent system, I have been experiencing some problems with it when trying to edit video. I took it into another local computer repair shop to look at it for me. I upgraded the RAM but he said I needed a video card. He tried to install a couple video cards but neither worked. He realized there was a "dead spot" on the motherboard. Same reason my USB drives on the front of my computer weren't working properly. So it's logical to conclude that empty slot in the back was where they tried to install a video card, but instead of replacing the motherboard with one that properly works, they decided to sell me the computer without a proper video card. And also knowing full well there were "dead spots" in the motherboard. Who does this? What kind of computer store worth any kind of reputation would treat a customer like this? Another thing I found out was the heat sink they put in my unit was for AMD, but I am running on Intel. This is just sloppy work, and leaves a very bad impression. Come to think of it, I recall after I got the computer, the CD/DVD drive wasn't working properly either. When I took it in, the guy working there got angry about it and broke the door off the drive. He installed another CD/DVD drive in a different slot. Hmmm... probably was an issue with that faulty mother board you put in there, I would imagine? If you don't want a reliable system, want a computer place that cuts corners, out right ignores faulty equipment they put in their custom built systems, and charge you a premium price, this place is for you. But I suggest if you want great service and a computer shop that actually takes pride in putting the best custom systems that will run for years and years to come, shop elsewhere. I am giving two stars- one star for the horrible custom built they sold me a few years back that I now realize was faulty out their door, and one extra star for the custom build they sold me before that that actually ran like a champ. The lack of consistency and lack of taking pride in their work and fixing issues that customers may not realize are a problem until years down the road is a reason to avoid these clowns. They don't value their customers at all. They treat them like putzes.

Victor is just WONDERFUL! He always provides terrific levels of customer service and makes certain…read moreto clearly explain any questions I have. I have found him to be honest and helpful. Victor is the ONLY one in his shop that I want to work with!!! Absolutely the very best! The rates are AWESOME especially compared to big box stores like MicroCenter. By all means...please support this small business. You won't be disappointed!

Hypertech Computer is my "go to" for any computer repairs. I've been there before and the service…read moretoday is both highly competent and easy. They are customer focused unlike big box stores where one feels lost in the herd, always wondering about the quality of the work. I trust the staff at Hypertech Computer and recommend them without reservation.