This place is very good. I got a tv here and the service was…read morenice. The price was about 100 buckarounies There was a guy and he let my dad pay with his phone number Very convenient 10/10

There is no way to call the store and speak to a human. All calls go through an AI agent where the…read more"intelligence" bit does not apply. You will usually hang up in frustration. Either go to the store in person, or deal with another vendor. I am done with Best Buy

Located in a very safe and friendly area of Overland Park, Micro Center is THE PLACE for all your…read morecomputer needs. While there are places on the internet one can get quality systems from, I'm a hands on person so I like to go in, check out computers and talk to people while customizing. Moreover, I like to walk around and Micro Center appeals to my inner nerd. So, what does Microcenter offer, well lots of computers, accessories and everything an aspiring nerd needs to enter the digital world in style. If you're a graphical artist, they have drawing tables and stylist, musically inclined they have adapters to cover that too along with software but I encourage research or talking to a sales rep before buying. How about that keyboard that fits those tired hands? I see a dozen options before we even get into the backlit keyboards. Mice with over 20 buttons for those hardcore gamers will also tempt you. How about a laptop for computing on the go? Well that "buying best" place can only dream of as many options. As for me, while I've built my computer before I decided to let MicroCenter take care of it. The installation cost was low and I was able to build my "super computer" for cheap, a warranty and it was done within three days. What was a lot of fun is the saleman and I talked for about 45 minutes about World of Warcraft b/c he's a player as well. Although he did try and sell me a monitor however I have that covered. I did browse the TV section out of curiosity and noticed their prices and inventory are competitive with other stores as well. I'll admit, I love this place and it's my first option when I need a computer. I like talking to people and discussing options rather than grabbing it off a website. Micro Center has an informed sales staff, a lot of inventory and competitive prices for everything you may need, including phones! My suggestion is stop on by, you won't regret it but be guarded you might buy more than you thought! Be strong Daniel-son!

I went to look around cause I'm building a pc in a few months, Dylan was amazing! He even printed…read moreme a build list and told be where to get the best prices on places like Amazon. I can't wait to build this awesome pc!

Had some issues with my computer and didn't wanna return to microcenter. Called up the shop and…read morehung up because I was nervous. They called me back and answered my questions and was super friendly. Said they could install my graphics card for me in 30mins. Did all that and was super cheap and friendly. They made my experience feel so welcoming and was super knowledgeable. They are fast, and efficient. Will absolutely return for more services on my PC. These guys are a 10 out of 10

Great support, smart guys - know their stuff. I've been a hobbyist for a long time but have gotten…read moretoo lazy to do my own repairs / replacements. Fair, honest and come to you.

I believe in getting credit when credit is due!…read more I believe it was Brandon who greeted us when we walked in and graciously helped us with our iPhone 14 questions. He offered us to make a Genius Bar appointment if we wanted to spend more time and one was available in less than 10min so we stayed. Justin worked with us during our Genius Bar appointment and we would highly recommend him to anyone who needs help and we would want him in the future. He checked our iPhones and explained their status and all options to continue using them and guidance if we wanted to pursue wanting new ones. There was no high pressure sales tactics. He presented the facts and we are now armed to make a decision in the best interest of our needs and finances. So nice to not be rushed, our questions answered patiently and obtaining the information we desired.

Thanks Lucas We are…read moreso pleased with the service we received and how you graciously tended to the lovely lady that was getting a few items along with us. Hoping Apple will release a 5-10 TB phone in the near future. Anyways until then thank you and remain blessed.

This is the gold standard for pawn shops. All pawn shops should strive to be like Heartland. They…read morehave terrific customer service and a nice selection of products. The store is clean too. If you're looking for a great value, stop by and take a look.

They let me pawn some headphones when no one else would! They even took the time to give me prices…read morewithout seeing the physical items! Cool store with friendly staff and a lot of good priced computers and monitors. Keeping my fingers crossed that I'll never need to pawn again but if I do, I'll definitely come back here!

I was introduced to this fabulous store through a listing on FB Marketplace. I was desperate for a…read moreprojector and they said they had some Epsons -- a model I quickly researched and found was well reviewed-- in their store for $50! The seller wasn't sure if the Johnson Drive store had it but I went there first and wow! It was like being in a toy store. Tons of neatly arranged Mac Book Pros, iMacs, PC laptops, towers, displays, TVs, mobiles, refurbished and really well priced. And all backed with 90 day warranties and an interesting upgrade scheme where anytime in the next six months you can trade up for, I believe, $39 to a faster version of the model you bought. I rate them highly because the service was excellent. They let me test the epson with my MBP. On another visit a chill employee asked if I had questions. He and the others were all helpful and informed. Just a great place to check out for your next computer.

Within two minutes of entering the door, my problem was solved and for a very reasonable price…read moreworking again. Definitely going back here for any future PC issues. My Dell notebook was not charging correctly. I walked into a large competitor earlier in the day to find there was a 39 minute wait to talk to someone... Direct Computer personnel were friendly and knowledgeable.

On a MOM mission to get a replacement phone to since one was stolen. To have this happen for iPhone…read moreuser is so complex and complicated but it's a process that's possible. Eric was extremely helpful, informative and patient. He was able to settle my nerves and get me through the entire process. I'm very grateful for the 14-day return policy as well. The only process that is ridiculously lengthy is how long claims take to get you a replacement.

It took 4 hours for them to change my battery and the screen protector came off and they were not…read moreliable. When I called Belkjn they are unable to honor the life time warranty as Apple caused the damage to the screen protector. Just terrible

BEWARE!! they didn't fabricate needed repairs, he told us he broke a part while fixing the screen!!…read moreUnfortunately, they wanted us to pay for it! I explained my husband's a disabled Veteran and relies on his laptop, didnt matter. Cost of the total repair was over the value so I left it there to avoid conflict. Horrible way to run a business.

12/13/24: This is 2nd time since 12/2/24 I needed to replace this cable or that. As before, Josh…read morewas super helpful and-ddd reassuring. He is the face of customer deLIGHT which is highest level of customer satisaction, to my way of thinking. Thank you for having super-knowledgeable, reassuring tech to help your customers relax a bit and believe we'll manage fine once home / back at office. Thank you, Josh; you remain my tech hero! Appreciatively, Julie R.

I wanted to give a better rating, really I did! The guys who work here were pleasant and seem to…read moreknow their stuff. But... the communication piece was totally missing. Brought in a very old laptop for repair. After several weeks without hearing anything, finally called them to check in on the status only to find that during a customer software upgrade I had been lost in the shuffle. A dozen days later, called back only to find out that they were still working on options and would call back. No call came so I called again and was told that since our laptop was so old it was not really worth fixing (not terribly surprising, but I wanted to try!). As I mentioned the guys here are nice, so we brought in a second laptop for repair and decided to sell the first one to them for parts. (Recycling at it's best!) This time around I still found that if we didn't call them, we had no idea what was going on. In the end the second laptop was fixed to our satisfaction but we didn't know how much it was going to cost until we came to pick it up. When it came time to settle up the credit for the first laptop and the repair on the second, I noticed the coupon we had brought in when we dropped off the first laptop had been lost. Luckily when I pointed out it was missing from the final receipt they made good on the original offer. I will be checking yelp for new reviews before I came to this place again hoping to see there has been improvement in these two areas: -Communicate with your customers on a timely and regular basis -Clearly communicate (at least estimates) of what the cost will be

The new manager and the crew helped me when I shattered my phone. They provided me with a brand new…read morecell phone, offered me multiple different options, and helped me in every way possible. They didn't once say there was nothing they could do, they figured it out regardless of how long it took. Recommending to all my friends that need any phone help.