My experience was great! My phone was acting really weird and then locked up. When I tried to reset…read moreit I couldn't get it to reset. Kevin worked on it for about 10 minutes and now it's working better than before. He didn't charge me anything for the time he spent. He is now replacing the battery in an old, but very usable laptop. He'll get all of my electronics repair business from now on. I'll also go back for a newer used phone which he also has available..

Completely unprofessional and broke my SIM reader during a simple battery replacement…read more I brought my phone here specifically to have the battery and the charging port replaced. The phone worked perfectly fine otherwise; because the charging port was loose, I had simply been using a wireless charger for over a year, and I just wanted a fresh battery that held a charge longer. While they had my phone, they called me to claim my storage was full and asked if they could delete some of my games. I asked why they were even accessing my internal storage for a strictly physical hardware repair, and the woman immediately got very defensive. I explicitly told them to just do the work I requested. They then sent me photos claiming to show "water damage" on an internal chip. However, the photos showed absolutely no identifying details--no IMEI number or serial number--so I have no way of knowing if those pictures even came from my actual device. When I picked up my phone, it immediately showed a "Not Connected to Network" error. I pulled out the SIM tray and discovered my physical SIM card wasn't even in its slot; it was just floating loose on top of the tray. I have tried to re-seat the SIM card properly into the tray slot seven different times. Every single time I slide the tray back into the phone, something inside catches the card and forces it out of place, causing it to come unseated and lose network connection. When I called to report that my network connection and SIM reader were broken by their technicians, they casually just told me to bring it back. I am incredibly frustrated by the lack of professionalism, the unauthorized access to my storage, and the fact that a simple battery swap resulted in a phone that now cannot connect to a cellular network. Avoid this place. UPDATE they would claim no responsibility for anything. They said my phone was like that when it came in which is a gd lie. They know it and it know it. Better business bureau and Missouri Attorney General office is my next step after flooding the internet with this review. 2nd Update Took my phone to another repair shop who discovered that not on my had they broke the antenna inside so it could not make calls or messages, the battery they supposedly replaced is either faulty or they damaged it too. It will not charge above 1% on either a wireless or a direct cord connection and it gets extremely hot. Too hot to touch so ihad to unplug it to prevent a possible explosion of the battery. I ended up having to buy a new phone for $1299 because of their horrible service. They got pissed because I called them out on going through my phone so I guess they decided to get back. Look who's laughing now. I can afford a new phone. They're going to have to deal with the attorney general's office and the better business bureau as I have filled complaints with both. Plus they can deal with the loss of business from my reviews posted on TRUSTPILOT, YELP, GOOGLE,NEXT DOOR. People do look at reviews. As soon as I find more places to post reviews I will be doing so. So there TXK.

I can't say enough good things about CPR and the way they handled my phone problem. I called other…read moreplaces who said the repair was going to be up to 2 weeks and asked 'did I have a spare'. Really, do they know how much these things cost? Of course, I don't have a spare! Nor do I have a house phone any more, so being without the phone for that length of time wasn't optional. But, when i called CPR they assured by it could be fixed in a few short days and they ROCKED it! They were true to their word about the timing, served it up with exceptional customer service all done with a very friendly staff. I would highly recommend them for any electronic repair and will make them my GO 2 PLACE! Thanks for everything!

I came in because my phone was lagging a lot. The guy helped me reset. It changed some settings…read more Got it working a lot better you know it was no charge. She was really nice. I recommend this to anybody who has phone problems who can't take it to their local phone service or whatever.

I received great service here! I brought my son's iPhone 11 in because the charging port failed…read more The technician had it repaired in about an hour. The phone is good as new and was done for a very reasonable price!! Thank you for doing a great job for us. I will make sure to send more business your way!!!

I went in because a friend of mine recommended I go to see if they could repair my iphone 12…read morescreen. They took care of it with in the hour( the damage was intense) and returned it back to me in working condition all of the other features where intact and without damage. Reasonable price good quality . Used hight quality materials ... Highly Recommended /Altamente Recomendado!

PS4 was overheating and couldn't play whatsoever, took it to these boys and got it back within two…read morehours. Works brand new and can play without it even getting close to the temperatures it was before. Highly recommend these professionals.

This is the worst run business I have ever encountered. Even the lobby looks unfinished with…read moreunprofessional help behind the counter. After calling to finally find out what happened I was promised a full refund because all the did was remove the screen saver and saw the screen was cracked. When I arrived they still charged 39 for diagnostics even though that was not what was promised on the phone. Do not go here.

iPhone charging unit problem - repaired while I waited. great price - quality work. very reputable,…read moresaved me money and solved the issue. highly recommend Michael Wells

I contacted them to get my laptop keyboard replaced. The service was fast, courteous, and he went…read moreabove and beyond! He even does internet security. I would HIGHLY reccomend him to anyone.

This man has taken over my whole life. Nearly 12 phone's 4 computers a tablet .. hehasstolen my…read morelife and it'll started with a repairhenever seemed to fix. Then recharged me over 400 dollars for a factory reset he couldn't complete. Do not gohere orhewill have all your info and Hewitt own you too

I had a very difficult problem with a camera and Alex did a great job of researching and working on…read moreit. He was clear, honest and very easy to work with. I highly recommend anyone trusting him to understand your electronics problem and be honest about the repair.

Friendly staff will always help me in their Impress Print & Document Services center. Whether I am…read morecopying a handbook or legal documents they will guide you through the self service machines. If the print didn't come out properly due to technical or other issues they will fix it at no cost to you. For instance, many times people put a paper on the wrong side of the glass not following the arrows and get blank sheets come out, at other places this would count as one print to you whether or not it was correct, here they understand. When in doubt, always ask for assistance so the right product of what you are looking for comes out. Impress service center does everything from banners, posters, photo prints any print type item you can think of. They will design stamp cards, stamps, etc. In addition the store is there for all your other officelike purchases.

Stopped here to pick up an online print order for dog show win photo signs. Staff was friendly and…read morehelpful. Our order was ready and looked good.

Knowledgeable, and customer centered . I had att contract from Costco that had not been delivered…read more He helped me figure out what had happened and how to respond. Highly recommend

DON'T SHOP HERE. EVER…read more This store is owned and operated by SPRING MOBILE, and NOT AT&T. The Spring Mobile employees wear AT&T shirts, have AT&T logos on everything and do their best to make you think you're in a genuine AT&T store, but don't be fooled. You don't want to buy your phone or anything else from this reseller. For starters, AT&T allows 14 days to return a phone, so if you buy it on the 1st of the month, you can return it by the 15th per my local AT&T Corporate store manager. A FULL 14 DAYS. Unfortunately, Spring Mobile doesn't count days the same as you or I may count them. They take off one day, meaning you must return the phone by the 14th. Using this counting method, a one-day car rental would require you to return the car when you arrive to pick it up. AT&T support told me that I was allowed to return my phone on day 14, but Spring Mobile said they would need to get permission from AT&T. So I stood in the store with the Spring Mobile salesman and waited for AT&T corporate support to call in. AT&T called the store numerous times while we waited, but I never heard their phone ring. The Spring Mobile salesman said, "well, I guess they're not going to call". So I quietly called the store myself and didn't hear any ringing in the store, but my number appeared on the store phone. THE SALESMAN HAD TURNED OFF THE RINGER ON THE STORE PHONE TO AVOID TAKING THE CALL FROM AT&T CORPORATE! What kind of sleazy tactic is that? When I pointed this out, the Spring Mobile salesman kicked me out, saying he was powerless to help me. AT&T also tried to contact Taylor Nakatani at Spring Mobile corporate support in Utah. Phone calls, emails and promises went back and forth, but Spring Mobile simply lied about everything. Just in case you're thinking that maybe this store would be okay for buying phone accessories, be aware that they charge $35 for $3 phone cases (I looked up the price online), $20 for car charger plugs (just a USB socket WITHOUT any included cable) and $20 for throwaway-quality iPhone cables. Yep, for a case and a car charger with cable, you'll pay $75. Or you could buy the same stuff at Walmart for $5-10. So if you REALLY want to get ripped off, shop here. If you want to deal with ethical, friendly and polite mobile phone salespersons, go to the genuine AT&T store in Zona Rosa.