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    Bratcher Cooperage

    5.0 (1 review)

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    14 years ago

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    Michaels

    Michaels

    (7 reviews)

    $

    been there twice in the last week and they just want to push you to self check out...no one will…read morehelp you with check out...walked away and not going back. CUSTOMER SERVICE IS LACKING AND HORRIBLE at this location. I left my items ..cashier was too busy playing with balloons. Continue playing I won't be back

    I wanted to get some pictures framed and I went to the Micheal's store in KCMO near Liberty, MO…read more. There was a real friendly employee who helped me with all that I needed and she was very polite. She talked me into applying for a Michael's credit card and by using the incentive of a customer using the Micheal's card they would get an additional 20% off their first purchase. She easily talked me into getting the Michael's card. She was very helpful and the posters turned out terrific. I asked if I should pay for the frames when I picked them up or now. She said, "You've already paid for them." Life is really very busy so I saddled up my horse and got back out there in the real world. Then several months later I start getting all these harassing calls from a "Comenity Bank" about overdue bills, late fees, fines, and threats of lawyers. Despite me providing Michael's with my correct home address and phone number when I applied for the card. Using my old address, they sent the initial Micheal's card and subsequent Micheal's bills to an address that is 3 years old. Me thinking this is just a huge misunderstanding or perhaps it's all a big scam I call the local Michael's store with questions about this "Comenity Bank" and that they all have foreign accents. I wanted to know if Comenity bank was legit. A young Michael's manager tells me, "That Micheal's is totally unaffiliated associated with Comenity bank." I said, "Yes you are! Comenity Bank does your financing card. You are directly and irresolutely connected with Comenity Bank." I left a message and my phone number with the Micheal's manager guy and stated, "That I would like for the store manager to please call me back." After 3 weeks and no return call from Micheal's, the nightmare continues when the calls from Comenity start again. What a complete chaotic disaster. Dear Micheal's - WAKE UP CALL - You have partnered with a very shady and unscrupulous outfit in Comenity bank!! I am canceling my immaterial Michaels card and will never step a foot in your stores ever again!! I plan to tell all friends, acquaintances, and family how screwed up your organization is!!! Your KCMO/Liberty, MO. Michael's store manager refuses to return my calls. Giving you a "1" on your yelp review is a generous assessment on my part. Hopefully I will be around to see Michaels go bankrupt. No that would be a hoot! Have a nice day!!

    Bee Creative

    Bee Creative

    (1 review)

    Where do I even begin. If you want the worlds worst customer service and complete incompetence…read moreplease go here for your next event! I paid $400 for my sister's Bachelorette party here on 9/27. I still do not have one of the items from my party. It's still waiting to be fired. I was told they changed owners and no one knows how to glaze now. Then I was told it costs $600 to fire the kiln so they're waiting to have enough pieces to fire it. Um, im sorry, you could've fired it with the rest of my stuff but that would require them to actually keep track of what belongs to who. They dont. They have you go rummage through all the projects from your same date and pick out what's yours. Oh, and they don't know how to use the phone either. I've called them 10 times DURING BUSINESS HOURS since 10-7 with no answer. No return phone call. When I went in to check on my project in person a month later, the girl couldn't find it and had to rub all the glaze off to see if it looked somewhat like the one my niece painted to give her mom for her wedding present which has long since passed. The owner claims all this is due to changing hands and when I requested a refund I was told they don't offer that but my next project would be free! Oh wow! Sign me up for that! Not! I wouldn't send anyone here. Ever. Completely unprofessional and they have no customer service skills what so ever. Go to dabble and drip and save yourself the headache.

    From the owner: Immerse yourself in exciting craft activities! Enjoy pottery, wood crafts, candle making and more…read more Make lasting memories while creating beautiful pieces in our studio.

    Creative Culture

    Creative Culture

    (17 reviews)

    I've been to Creative Culture twice now, and loved it both times!…read more The staff are friendly, knowledgeable, and answer questions clearly so there's no confusion about what to do or where to go. They also keep the space clean and organized, which is no easy feat given the nature of the business! The selection of crafts, while a bit pricey, is excellent. I've found that if it's in budget (you can find info on pricing on their website), you can find something fun for just about anyone. And regarding the price points, to me it does make sense given the cost of materials and labor involved. Whenever I go, I always leave room in my budget to add the suggested tip for the employees since they do such a great job and deserve to be paid well for it. Their specialty shakes are also AMAZING! Seriously, the price point they're at makes sense considering all of the extra goodies that are piled on top of the shake itself, and they're delicious! Just be sure to grab a napkin or two if you order one since it can get a bit messy. My one complaint, if I can even call it that, is that when it's especially busy it can be a bit cramped trying to walk around between the tables. That said, it's not bad enough for me to dock them a star since they use and manage their space well, and when I've been there people were generally conscientious of their surroundings which in turn reduced potential problems. All in all, Creative Culture is a bit pricey but very fun and well run! I'd recommend it to anyone looking for a unique place to go for a celebration, special occasion, or even just because. I can't wait to go again someday!

    Came here with my girlfriend for a date, and it was a ton of fun! The employees were so nice and…read morehelpful to explain how everything worked, and were very attentive. When you first come in, you can look around and decide which craft you want to do, and then check out at the desk to pay and order your shakes. Then you seat yourself and can get started on your craft. we were there for like 3 hours, and no one tried to rush us. There was a 2-3 week wait for our clay painting pieces to get finished to pick up, but that's reasonable. Highly recommend this as a cute date or activity spot! It does get a little busy, and you may be sitting right next to people you don't know. But it didn't feel too cramped or crowded still, and it's perfect for chatting if you're up for it! And to add since this is something I often look up as well. LGBT friendly, we felt safe and comfortable.

    Bratcher Cooperage - artsandcrafts - Updated May 2026

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