I had a wonderful experience shopping at Geary's. Such a beautiful high end store. They have been…read morearound for years. They have jewelry, china, knick knacks, candles and so much more. A great place to come for special gifts or to gift yourself. They have lots of barware too! The associate who helped me was so sweet. Love the service here. They are so friendly and warm.

Not only is this store a treasure chest - but the service is set to match the quality brands they…read moreare priveledged to represent. Melissa E. went above any beyond to assist at every level. My wife and I received a number of wedding gifts from Geary's and we continue to add to and replace/repair our sets; we will continue to do so for the rest of years. Thank you Geary's for being so special and so good at what you do. ​​​​​

Wow, this place is FIRE. There are decorating items good for gifts for my mom and pop to decorate…read moretheir home with . I even found interesting items to decorate my own home with. I was impressed with Tesoro. Great service and good looking store inside. I felt like a kid inside a candy store.

One of my favorite places to shop and visit in Beverly Hills! This store is masterfully curated…read morewith items you'll want to take home. It has wonderful ambiance and is the type of place you love to go when you need a gift because you'll always find unique, quality items at every price point. The store's owner is incredibly helpful and friendly and takes the time to service customer's needs in a very personal and professional fashion. She is a small business owner who is devoted to her business and community. A cherished retailer in Beverly Hills!

I was looking for this sofa for my new home, and interior designer Geo was incredibly kind,…read morehelpful, and attentive throughout the whole process. He took the time to guide me and helped me make the right decision when choosing the sofa, without rushing and while truly caring about what would work best for my space. I finally purchased it, and it looks beautiful and perfectly matches my living room. I truly appreciate his attitude and professionalism -- 10/10 experience. The delivery team was also very professional and respectful. They handled the move carefully and placed everything perfectly in my room. I'm very thankful to them as well. 10-10

Well, unfortunately my previous stellar review no longer holds. We've been shopping at this Crate &…read moreBarrel for close to 10 years and have always had good experiences. We've ordered furniture, all of our everyday serving ware is from here, as well as a ton of our small appliances and Le Creuset. With that being said, our most recent furniture order turned into one of the strangest customer service experiences I've ever had. We received a damaged custom sleeper sectional and ottoman. Initially, we wanted the damage repaired and, if it couldn't be, asked whether a partial credit might be an option rather than replacing everything. Repair was offered, which we preferred. Their tech Javier came out, was great, and ultimately confirmed the damage couldn't be repaired. We were offered a replacement, which we seriously considered. I again asked whether keeping the damaged furniture for a partial credit was also an option given that a replacement would take another 10ish weeks and involved replacing the entire base. Somehow, simply asking that question turned into our salesperson, Denise, deciding we had wanted money back "from the outset," researching the property records for our home, questioning whether we actually closed escrow and owned our home, and even suggesting my husband could have manipulated the timestamps on pictures he took the day of delivery. I'm sorry, but what? All that had to be said was, "No, I'm sorry that's not an option, but we are happy to offer a replacement." Even worse, two managers were copied on these emails and neither stepped in, even after I specifically asked for management to take over multiple times. The General Store Manager eventually reached out after Corporate became involved, but despite me responding twice, we still haven't actually connected. After all of this, I started looking through the more recent Yelp and Google reviews for this location and honestly wish I had done that before ordering. Complaints about customer service and management come up over and over again, including reviews calling out specific employees. Clearly our experience isn't the only one. I will absolutely give credit where it's due--Crate & Barrel Executive Customer Service was fantastic. Juliann was wonderful, reviewed everything, followed up consistently, and gave us several reasonable options. But customers shouldn't have to escalate something to Executive Customer Service to receive that level of customer service when dealing with their local store. Unfortunately, Corporate making it right doesn't change how we feel about this particular store. After almost 10 years of shopping here, we've lost confidence in the customer service and management at this location and genuinely don't feel comfortable shopping here anymore. Really disappointing. I have yet to actually connect with the General Store Manager, but if that conversation changes anything, I'll update this review accordingly.

I had a wonderful experience, thanks to Liz. She was incredibly patient and helpful in introducing…read moreme to different scents and helping me choose some special gifts. She also arranged a custom engraving that was especially meaningful to me, and beautifully wrapped each gift with different colored bows so I could easily tell them apart. Her attention to detail and kindness made the whole experience feel very personal. Liz was fantastic, and I truly appreciated her help. I look forward to visiting the boutique again soon!

I generally love their candles and room sprays, so I was really disappointed by my experience this…read moremorning. I stopped into the store around 10:30 AM to return a candle I had ordered online because the scent was absolutely terrible--it smelled like Pledge cleaning spray. The woman who assisted us was not very friendly and told us that because the candle had been opened, we couldn't exchange it for another one. I understand having return policies, but when you purchase a $100 candle online, there's no way to smell the fragrance before opening it. I would think there could be some flexibility, especially for a loyal customer. Unfortunately, the interaction left me feeling that customer service was lacking and the attitude was unnecessarily dismissive. I've always enjoyed their products, but after this experience, I won't be returning.

Let me start by saying that I could move into the Joneses and hang out there for the better part of…read morea year and be totally happy. The space and curation itself is THAT awesome and comfy. You'll be inspired to switch up your whole decor aesthetic after just one visit! A friend recommended we check them out when we moved into a new house and our beloved couch that we'd literally had for decades... like while we were just dating... was not working in our new space. We needed a custom size and wanted the L shape to create a scenario where our family of four could curl up together and make key memories before the kids head off to college in a few years. We had never designed a couch before but definitely had some thoughts and ideas. The staff were there for it and vibed with us on it over multiple visits, calls, and emails. It was a BIG step for us and they held our hands the whole way. We must have sat on every couch there over the course of 3 visits and in the end, designed with them the PERFECT couch. Everyone was completely lovely. But here's where it gets really good. My husband wanted a low, deep, lounge style but I felt like I needed a little more stucture so we combined the styles of two couches, keeping it low and loungey but adding a second row of cushions so you or a guest can choose if you want to be laid back or more upright. It's the best of wboth worlds and completely flexible for older guests who would be swallowed up in a couch this deep. It's gorgeous... we sat down with them (on that couch!) and plotted it all out, with the L facing the right way in our house to make sense and bring the space to life. Mady hand-sketched it all up right then and there. The delivery team was so nice and lovingly unpacked the whole thing and were so sweet when I had a major brain fog moment and freaked out that they had made a mistake and designed the L facing the WRONG WAY! In quite a panic, I called the shop and reached Noa, who calmly dealt with my extreme freak out. The delivery team patiently waited for the whole thing and consoled me as I shed a few tears. Noa offered to come take a look at it IN MY HOME to assess the situation. A few days later, I'm walking through my home with them (Noa and her mom, the owner!) and we are all chatting about how it actually looks awesome in the orientation that it's in. I still had sworn that I didn't design it that way but agreed that it actually felt like I should have. They were calm, poised, creative, open, and completely invested in making sure their handmade piece felt perfect in my space. They were not aggressive nor accusatory... just there to see how best to resolve the issue, knowing that it was a custom-built piece. And they were lovely humans as well. We talked about art and design, building a business from the ground up, and the challenges with keeping a small business afloat during economic downturns and worldwide pandemics. Months later, I realized that no one made any mistakes and we actually designed it just like this, and it's been my absolute favorite thing in my home ever since. I think about this experience often, and I'm so grateful for their graceful reaction and approach. The couch itself is a standout in the space and sets the tone for the rest of our decor. It's comfortable beyond belief. It's easy to maintain, has held its shape for years now, and is easy to clean. We got it in a cream fabric, so that was a worry, but they taught us how to care for it easily! Not only does it hold our whole family, but a lot more people when the kids have friends over. It has helped shape not only our space from a design perspective but in how we interact within the space and with each other. And we get so many compliments on it. The quality and craftsmanship are unmatched. We couldn't be happier. THANK YOU! But what really stands out is that in this age of faster, cheaper, AI, and automation, this company is a family business of artisans that care deeply for the products they craft and the impact on their customers and clients. They want you to love the pieces you bring home, and they care to work with you until you do. They love art and design, so definitely take their suggestions!! Their pieces show that love and care and offer you a heightened level of quality and comfort. They are well worth the price, and I hope that you will pop your head in the shop and judge for yourself. You may just bring home a new piece that feels like an extension of your own family. You won't regret it!! I recommend them to all my friends and anyone looking for new furniture. They are the BEST!

Ordered 2 barrel style chairs and they are wonderful. Amazing service! Thank you so much. Also a…read morelittle table that is great too

Beautiful showroom and excellent service! Ask for Michael the sheet guy when you visit.read more

The pillows are not worth the money. I wanted to replace a pillow of similar price that I picked…read moreup in Zurich Switzerland 5 years ago and figured it would be of similar quality. It may have the same type of stuffing but has 1/3 the amount of feathers as the one I purchased in Zurich for a similar price. This pillow goes flat instantly, making it more of a decoration now. I have to fold it in half to have any use at all. Frankly, the Costco down pillow for a 10th of the price I have in the guest bedroom is a better product as a pillow goes. I should note that the shell material of the pillow itself is excellent. If they filled it with the proper amount of feathers it would not be a scam.

I dropped a sizable chunk of change ($2,000) on a new fitted sheet, top sheet, 6 pillow cases and a…read moreduvet cover. All but the duvet were white colored bamboo fabric which is SO SOFT it makes even high thread count cotton feel like sand paper. Its next level. I bought tons of sheets from the old store in Beverly Hills across the street. The new store treated me like a KING (a CA King?) and I couldn't recommend them more. Yes, their stuff is expensive but when you consider how much time you spend in bed and how amazingly luxurious this product is - its worth the money. I am sorry, I love me some Bed Bath and Beyond for a number of things but their sheets might as well be from the sand paper department of Home Depot.

They have a gorgeous selection of European bedding here! If you shop their sales, you can find…read moreexcellent deals. The quality is fantastic, this also makes an ideal gift. The staff was very friendly and accommodating.

Such a gorgeous store. I have always loved her shop in Manhattan Beach, and this newer location is…read morea gem in West Hollywood. Full of fabulous products and art pieces for finishing touches in your home. The owner, Lauren, has great taste and she's done such a good job of curating new products, gift items, pieces made by local artists, vintage - I can't say enough good things - it's one of my favorite shops in LA!

Amazing selection of unique items, new and vintage. An inventory unlike anywhere in LA.read more

An unparalleled experience and beyond. Staff Beth and Ramona are both exceptional team members of…read moreChristofle. We originally started at Gearys Beverly Hill looking at different Caviars sets, stopping by Christofle before making our decisions. Christofle won our business with their expertise and knowledge. Beth and Romona show us more than just a caviar set, more like a complete set that all balances off of each other. Value for these types of pieces - if you want them, you just get them. Christofle is FIVE STARS all the way!

The greatest store ever! My co-worker ordered the silver…read moreplated baby spoon for his granddaughter. Besides the beautiful quality art work, the store manager Doug provided an amazing personalized engraving! My co-worker can't stop talking about the hospitality and the respectful attention. He keeps describing wonderful store representatives Beth and Doug, And how he was treated! I will definitely make sure to visit the store very soon!

I order my flowers here and they always exceed my expectations. If you want the most beautiful…read morearrangements, please order from here. They do deliver within a certain radius as well. And turnaround is fast! I sometimes pick up within the hour.

Absolutely stunning arrangements! The bouquet I got for my friend was beautifully designed, fresh,…read moreand elegant. The attention to detail and color coordination were perfect. Highly recommend for anyone looking to gift something special!