We had a great experience with Nicolas Teran at Rolex. He was helpful, friendly, and made the whole…read moreprocess smooth and enjoyable. We purchased a watch for my husband's 10-year wedding anniversary, which made it even more special. This was our second purchase from this location, and the service was excellent once again. The lounge and bar area also made the visit feel relaxed and welcoming. Overall, a fantastic experience, highly recommend Nicolas and the team.

I discovered Gearys after a relative mentioned how wonderful the store was. I didn't know what to…read moreexpect but the store literally, has something for everyone. They have everything from jewelry, crystal, silverware, china, jewelry and watches. It is beautifully laid out and I had so much fun looking at all the Christmas decorations. If you want something for that special someone, Gearys has what you're looking for!

Wow, this place is FIRE. There are decorating items good for gifts for my mom and pop to decorate…read moretheir home with . I even found interesting items to decorate my own home with. I was impressed with Tesoro. Great service and good looking store inside. I felt like a kid inside a candy store.

One of my favorite places to shop and visit in Beverly Hills! This store is masterfully curated…read morewith items you'll want to take home. It has wonderful ambiance and is the type of place you love to go when you need a gift because you'll always find unique, quality items at every price point. The store's owner is incredibly helpful and friendly and takes the time to service customer's needs in a very personal and professional fashion. She is a small business owner who is devoted to her business and community. A cherished retailer in Beverly Hills!

I was looking for this sofa for my new home, and interior designer Geo was incredibly kind,…read morehelpful, and attentive throughout the whole process. He took the time to guide me and helped me make the right decision when choosing the sofa, without rushing and while truly caring about what would work best for my space. I finally purchased it, and it looks beautiful and perfectly matches my living room. I truly appreciate his attitude and professionalism -- 10/10 experience. The delivery team was also very professional and respectful. They handled the move carefully and placed everything perfectly in my room. I'm very thankful to them as well. 10-10

The worst customer service and couch. Sending it back! Never again will I shop here. I've never…read moreexperienced more of a shit show and I spent $4,000 for this couch that's been nothing but issues.

Today I needed to purchase an item from Diptyque in Beverly Hills. I live close to the store and I…read morecouldn't drive because of surgery. Maria answered the phone on the first ring. I love that attention to detail when it comes to business models. She told me I could purchase what I wanted and she would have it delivered by Uber. The entire transaction from purchase to delivery took less than an hour. It was delivered with great care and I truly appreciate Maria and this wonderful location. Thank you so much!!

I've been to multiple Diptyque boutiques and this Beverly Hills location is consistently the worst…read moreexperience. Depending on who is there the staff come off as either confused or aloof and vaguely irritated that you're even there when you walk in. Instead of being welcoming or helpful, it feels like you're inconveniencing them by wanting to shop. What's especially uncomfortable is how closely they watch you while you're in the store, like you're about to pocket a candle. I know the store is small but either shop with me or go do something else till I have a question. I've even spoken with the manager, and unfortunately the tone starts at the top. Which is a shame, because the whole point of going to a Diptyque boutique is the experience and service. If that's missing, there's really no reason not to just buy elsewhere (department stores, online, or frankly the gray market). I get that this is Beverly Hills and a tourist-heavy area which isn't the easiest to work but so are many other Diptyque stores, and this is the only one where the service feels this cold and suspicious. Diptyque seems to have lost perspective that people come to the boutique for the service they won't get elsewhere.

Hands down, best sofa we've ever purchased! It is soooo comfortable, and it has NO "new sofa" odor!…read more I have asthma and allergies and the "new sofa/carpet/flooring, etc" odor causes me headaches and they feel toxic. I truly believe our Joneses sofa was made with safer materials, and high quality! It's not the "least expensive" choice, but we feel reasonable and worth it. We intend to keep it for decades. You get to pick your model and fabric, with many to choose from. And, it's made locally, which is validated by it being made and delivered in less than 2 weeks! The staff is also super helpful and friendly. We lost our home in the horrible fires 1/7/25, but we are rebuilding and will need one more sofa once our house is ready, and Joneses will be our go to!

Hard to find shops that still do custom work like this in LA. Got a sectional made and the…read moreattention to detail is definitely there. No issues with the order or the delivery. Just high-end, well-made furniture that'll actually last

Beautiful showroom and excellent service! Ask for Michael the sheet guy when you visit.read more

The pillows are not worth the money. I wanted to replace a pillow of similar price that I picked…read moreup in Zurich Switzerland 5 years ago and figured it would be of similar quality. It may have the same type of stuffing but has 1/3 the amount of feathers as the one I purchased in Zurich for a similar price. This pillow goes flat instantly, making it more of a decoration now. I have to fold it in half to have any use at all. Frankly, the Costco down pillow for a 10th of the price I have in the guest bedroom is a better product as a pillow goes. I should note that the shell material of the pillow itself is excellent. If they filled it with the proper amount of feathers it would not be a scam.

They have a gorgeous selection of European bedding here! If you shop their sales, you can find…read moreexcellent deals. The quality is fantastic, this also makes an ideal gift. The staff was very friendly and accommodating.

I love the customer service. The store experience is unparalleled. Staff are knowledgeable about…read moretheir products and are able to offer me alternatives. I enjoy that they have quality bedding, holiday decor, and home accessories as well.

Such a gorgeous store. I have always loved her shop in Manhattan Beach, and this newer location is…read morea gem in West Hollywood. Full of fabulous products and art pieces for finishing touches in your home. The owner, Lauren, has great taste and she's done such a good job of curating new products, gift items, pieces made by local artists, vintage - I can't say enough good things - it's one of my favorite shops in LA!

Amazing selection of unique items, new and vintage. An inventory unlike anywhere in LA.read more

An unparalleled experience and beyond. Staff Beth and Ramona are both exceptional team members of…read moreChristofle. We originally started at Gearys Beverly Hill looking at different Caviars sets, stopping by Christofle before making our decisions. Christofle won our business with their expertise and knowledge. Beth and Romona show us more than just a caviar set, more like a complete set that all balances off of each other. Value for these types of pieces - if you want them, you just get them. Christofle is FIVE STARS all the way!

The greatest store ever! My co-worker ordered the silver…read moreplated baby spoon for his granddaughter. Besides the beautiful quality art work, the store manager Doug provided an amazing personalized engraving! My co-worker can't stop talking about the hospitality and the respectful attention. He keeps describing wonderful store representatives Beth and Doug, And how he was treated! I will definitely make sure to visit the store very soon!

I order my flowers here and they always exceed my expectations. If you want the most beautiful…read morearrangements, please order from here. They do deliver within a certain radius as well. And turnaround is fast! I sometimes pick up within the hour.

Absolutely stunning arrangements! The bouquet I got for my friend was beautifully designed, fresh,…read moreand elegant. The attention to detail and color coordination were perfect. Highly recommend for anyone looking to gift something special!