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    Crate & Barrel

    2.9 (209 reviews)
    Closed 10:00 am - 6:00 pm
    Updated 2 months ago

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    Kitchenware
    Sam B.

    I came to Crate & Barrel recently because I needed some kitchen supplies. I was greeted right when I walked into the store which was very nice. I had specific items I was looking for and the lovely associate, Nella, helped me find them with ease. I've had mixed experiences at this location in the past with customer service but this particular visit was a 5 star experience. There are not many places in the area to shop for kitchen supplies. Crate & Barrel carries my favorite and trusted name brands such as Le Creuset, Kitchenaid, Greenpan, Scanpan, Breville, All-Clad, Smeg etc. My family cooks most of our meals at home because we like to eat healthy so having high quality kitchen supplies and cookware is important to us. There is a clearance section in the kitchenware section on the first floor. The had some good items but the savings weren't huge on this visit. This location has a top floor with furniture. It's pretty modern and basic. Nothing too fancy but indeed, practical. I did find a chair that I liked on my browse around the upstairs. It's not the style for my home nor do I need a chair but it was oh so comfy! Crate & Barrel also has curbside pick up when you order online! Metered parking on the street. Free 2 hour parking in the public parking lot next door. There are two parking lots there so make sure to park in the one that says "Public Parking."

    You can buy as many wine glasses as you want.  You can buy one wine glass if that's all you want.
    Roy R. P.

    Been in this Crate & Barrel location many times since it opened. Today was once again reminded of one of the things I like about Crate & Barrel. you can buy as many wine glasses as you want. You can buy one wine glass, you can buy three wine glasses, you can buy a boxed set of wine gasses, or however many wine glasses you need. There are several different kinds of wine glasses. You can see them online or in the store. Needed one Nattie 12 oz white wine glass today, so bought one. They are very nice glasses and are made in Slovakia.

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    19 days ago

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    3 months ago

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    3 months ago

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    2 months ago

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    6 months ago

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    5 months ago

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    6 months ago

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    6 months ago

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    2 years ago

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    3 years ago

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    2 years ago

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    4 months ago

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    1 year ago

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    1 year ago

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    5 months ago

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    2 years ago

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    2 years ago

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    4 years ago

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    9 months ago

    Very happy with our first experience here and getting a new sofa set. Ian was welcome and incredible!

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    4 years ago

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    10 months ago

    The selection is fabulous! Whatever you are looking for, this store has it! Unique contemporary styling attractively displayed..

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    1 year ago

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    4 years ago

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    2 years ago

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    2 years ago

    Great selection and friendly staff. My go to place for housewares. A good place for anyone who entertains. Reasonable prices too.

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    2 years ago

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    4 years ago

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    5 years ago

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    1 year ago

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    3 years ago

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    4 years ago

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    2 years ago

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    2 years ago

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    3 years ago

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    3 years ago

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    4 years ago

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    4 years ago

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    3 years ago

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    Page 1 of 6

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    Review Highlights - Crate & Barrel

    I feel bad for the sales person who helped me because he was so kind and helpful.

    Mentioned in 5 reviews

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    Ardy's Bath Collection - Diamond knob handles for my daughters bathroom

    Ardy's Bath Collection

    4.2(29 reviews)
    1.3 mi
    $$

    Rude Lady!! My husband and I went to Shop for bathroom & kitchen fixtures, when we asked the lady…read moreif she can give us a price she answered rudely and responded with" Im very busy, I can only answer 1 question"(keep in mind there was no customers in the store). It would've been understandable if the store was busy ,but it was empty. I must say that when we first came in the gentleman near the entrance was very nice and greeted us, but when I passed by the lady on the desk next to him she didn't even respond to us when I said hello to her, I should've known better than to ask her any questions at all. Too bad because we actually ended up spending over 10k at another store. I feel sorry for the person that pays this lady.

    I was introduced to this place by my plumber when I was remodeling my house and needed products for…read more5 bathrooms . When you first walk in you are surprised by how many models they have in the showroom to see . It's so nice to see the products then looking at it in a catalog . Ardy was extremely nice and helpful in picking everything we needed . They have high quality items and designer items that you can't find at random fixture stores . Irma their sales rep was also very helpful she put in my order and assisted me when I needed to add on more products . She was very quick in emailing me back when I needed something and her patients is applaud worthy . Also they have great cabinet and kitchen handles . I was able to get amazing designer name products that looks fabulous with my new house . I highly recommend them . P.S get ready to spend major $$$$ the products are extremely nice but extremely pricey .

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    Ardy's Bath Collection
    Ardy's Bath Collection
    Ardy's Bath Collection

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    Waterworks

    Waterworks

    3.5(14 reviews)
    1.5 mi
    $$$$

    Great place to buy tile, though. So many wonderful choices. Their railroad tile and marble always…read moremake me wander from my initial reasons for being there. BUT I'm reviewing this location based my experience with warranties and their customer service. Every time I walk in this place, I feel awkward because I have NO IDEA which people are customers and which are employees. They all seem to be chatting and casually hanging out. If you can pry one away, they know exactly what they are doing; Very efficient and knowledgeable. Anyway, they replaced the broken part no charge but they didn't have it in stock. Still, great company. Oh and I don't know that they have a lot and the metered parking is overtaken by Urth customers. There is a little road a building or 2 away the intersects Melrose that has more metered parking.

    I've been dealing with Waterworks plumbing fixtures for 10 years. In that time I've had to replace…read more1 shower valve, 2 faucet valves, 1 bathtub hose, 1 sink hose, 1 sink nozzle head (which after 1 year needs to be replaced again) and lots of other washers, fittings and toilet repair kits. I'm writing today, because I just received notice that I need to wait until September for a hose for the bathtub that was ordered 6 weeks ago has been delayed. IMO the products look good - which is why designers like them, but their performance is very poor. If you need a part (all proprietary), it's a minimum 2 months wait! I'm tempted to replace all of the waterworks fixtures 2 tubs, 5 showers, 7 sinks, 7 toilets with something from Home Depot or Lowes. And never listen to a designer again!!!!

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    Waterworks
    Waterworks
    Waterworks

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    Porcelanosa

    Porcelanosa

    3.9(62 reviews)
    1.0 mi
    $$$$

    After a disaster at Dal tile where we noticed that 1/2 the tiles were unlike the sample during…read moreinstallation (had to rip it out and start over), our tile man sent us to a number of "big retailers" to find porcelain floor tiles. Nothing was right - we needed a relatively plain, white background floor tile to go with our late 80's kitchen cabinets. On a whim really we went to Porcelanosa in West Hollywood because I drive by it all the time. They had EXACTLY what I wanted and the sales person (Tala) was terrific. She always replied to me by text and email almost immediately for the few follow up questions. Even the delivery went well. The tile had to be shipped from NY and yes, it was more $ than the other Dal tile, but let me tell you, it's gorgeous. The install is nearly complete so I will add photos later.

    I have experienced the most worst customer service from Koren Chavez. I went into the store to get…read morea shower handheld, which I thought would be simple enough. However, trying to communicate with her via phone and email has proven to be extremely difficult. She doesn't follow through and ordering a part seems to be impossible because she says she will send me photos and prices but never follows through. All I want is to pay for the part needed so that I can purchase a new shower handheld... And it's been weeks and Koren has been extremely unhelpful. I would like to work with someone else to get my needs met.

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    Porcelanosa
    Porcelanosa
    Porcelanosa

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    TOTO Gallery - Front View of TOTO Gallery in West Hollywood, California

    TOTO Gallery

    5.0(22 reviews)
    1.1 mi

    We went as walk-ins with two service animals in our arms, Immediately Marcus greeted us and asked…read moreif he could be of service. He was EXTREMELY knowledgeable, helpful and patient. He confidently supplied answers to all our questions which helped us make a decision on our purchase. He also volunteered to email us specs on our impending purchase. It was a very pleasant experience. The only thing that could have topped my experience would have been to have a Chip & Salsa there. lol

    My husband and I had the best experience at the Toto showroom in West Hollywood. Marcus was…read moreamazing, he was really knowledgeable and you can tell he was very passionate about what he was talking about. I really appreciate him taking his time to talk about every model the Toto had to offer. We did not feel rushed at all in our appointment. I do recommend making a appointment in advanced to make a more personal experience, be patient with calling the showroom there's usually only one person and if they don't pick up they will call you back and you can set up a appointment usually through a link and online appointment system. It's a very easy appointment system and the showroom has a designated parking spot. I highly recommend checking out the showroom and asking for Marcus if you are interested in a bidet but do not know where to start like us.

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    TOTO Gallery - Schedule an Appointment from your Mobile Device using our SQUARE App.

    Schedule an Appointment from your Mobile Device using our SQUARE App.

    TOTO Gallery - NEOREST RS, AS, LS (Matte Black Finish) NX2

    NEOREST RS, AS, LS (Matte Black Finish) NX2

    TOTO Gallery - A NEOREST is the perfect gift for the Holiday.

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    A NEOREST is the perfect gift for the Holiday.

    Crate & Barrel - furniture - Updated May 2026

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