Take the elevators to P1, enter the galleria store, walk straight half way through the store, on…read moreyour left is a door to Kitchen Plus you won't miss it! I read through all the reviews and was so confused. Yes it's totally hidden, but this store has it all! I actually walked from P2 to P1 via the parking garage because I was so confused and there it was, a whole basement to a store I've never seen and I've been to the galleria so many times! So happy I discovered this place and will be coming back to buy more kitchenware! They also take credit card!

Hidden Gem!…read more Literally hidden! I was so frustrated I wanted to leave but good thing I did not give up and Yes, good find. Compared to the "other" kitchen supply we went I think they are cheaper and I found a lot more here that I need! Staff are friendly, I only purchased 8 pcs of the container I need, asked for a little discount they said "if I remember it right" 12 pcs of anything you get, gives you 10% off. Parking is a lot. Staff are nice. TIP: They are located at the basement, I repeat basement! Inside wholesale store, do not make the same mistake like me on going inside the Galleria supermarket. I used the stairs going down from P1. uugh so confusing but I will be back now that I know the place.

I'm currently in a phase of buying new kitchenware for my apartment and was looking for a place…read morethat sells quality pieces that are cute, simple and functional. Toiro is located in a corner in a busy street, but has such a calming and welcoming environment inside. The women here are very kind and immediately helped me pick out a good plate and bowl! They also sell matcha packages and unique Japanese spices etc. which is pretty cool and a fun stop to just browse even if you're not purchasing anything.

What. Beautiful store. Came here to pick up some birthday gifts and ended up buying stuff for home…read moreas well. Great friendly staff that provide service with a smile. If you're looking for pretty Japanese bowls and kitchen stuff this place is a must. Specially of you save on airfare. Wishing I saw more places like this in Osaka and Kyoto. A little expensive but you get nice pieces worth of gift giving.

amazing selection…read moreservice unusual items... my go to for kitchen and cooking specialty items

Had a real quick trip here recently, and I'd be less and honest if I didn't say I was a bit bummed…read more I actually found what I came here for (I needed some British double heavy cream) for a particular dish, though I couldn't help but reminisce when this location used to be in Culver city. There are a number of reasons why the Culver City location was so much better, but perhaps the main drawback at this LA location is the fact that the former had a real sense of ambiance, and uniqueness, particularly when it came to its cozy little cafe section. Now the "cafe" is pretty much just a space within a space. Another real draw to the Culver City location was the fact that they actually had a separate section where "Guest Chefs" could come in and teach entire classes via cooking classes that sometimes you have to sign up for in advance, and other times you could just kind of walk in on it. That was dope! And while the staff was friendly enough, and again ( don't get me wrong it's still a place that I will be back to to purchase much needed product), it's just an unfortunate reality that sometimes no....you can't duplicate the past.

Great store! Whether you are shopping for your restaurant or home, they have everything you need at…read morecompetitive prices with wonderful customer service. Would recommend any day of the week.

service was amazing! The store had everything I needed and the staff was very knowledgeableread more

Wonderful service, friendly employees, and an amazing selection. I went in looking for a chef's…read moreknife and couldn't be happier with my purchase. What truly made the experience memorable, though, was the staff. Every single person we interacted with was incredibly kind and attentive to my son. They offered him water, let me quickly use the sink when I needed to wash his hands, and were so sweet to him throughout our entire shopping experience. Rather than making him feel like he was simply tagging along, they made him feel included, welcomed, and part of the experience. I take a lot of pride in treating my child with the same respect and consideration I would give an adult, so it meant a great deal to see the staff do the same. This store and its employees absolutely won my heart. And to top it all off, I left with a beautiful, high-quality chef's knife that I'm very excited to put to use for all the delicious cooking ahead this holiday season. Such a lovely experience from start to finish.

Reviews are kind of divided between 1 and 5 stars. Well, being the positive person that I am, and…read morethe great experience that I got few days ago, it is 5 stars for me! Walked in and were greeted by 2 of their employees. They were nice and helpful. Wanted to know what was it that I needed? I told them few things.. My main visit to Williams-Sonoma was mostly to get a knife set since the ones that I have are dull and not sharp enough. I also needed to get few spices/baking spray, and baking pans. I am a good baker, when I feel like baking cookies, cake, scones, muffins, croissants, etc.. Also needed tools for the kitchen. Whisk, spatulas, measuring cups/spoons etc..just to name a few. They also have great deals on certain items. Well, since I haven't been there in a long time, I saw exactly what I was looking for and purchased them at a very affordable, reasonable price. For everything that I got, I spent $75.00 including tax. Occasionally they have chefs that are good role models and demonstrate healthy cooking for the community. Store was fully stocked according to their items, and was SUPER CLEAN!! Glad I found the items that I was looking for..Parking structure available for parking with validation. Thank you all very much for serving the community all these years!

DJ and Elizabeth are such kind and knowledgeable. DJ really knows his stuff. I came in looking…read moregreat for some knives for my husband. His recommendations were greatly appreciated by my husband. Thank you DJ!

This is a Pizza Section & Customer Service review…read more I looked @ Chef's Toys online for a # can rack. It had a Cambro product that fit my needs so dropped into the local store to see if they carried or could at least order. I asked a sales clerk about it, showed him the website with model number, but he wasn't sure if it would be available. He asked for my name and number to follow up so I gave him a business card. I have a hard time believing he NEVER called me back. I think CR does have a lot of products and it is fun to see all the toys we chefs like to play with. And yet as far as pizza is concerned I've been underwhelmed by their offerings for variety and depth. Now that's understandable. Not calling someone back is not understandable and on the verge of unforgivable. Of course it happens, but makes for such a poor reputation that why would you go back.

I was looking for a company to help with a full build-out for my cousin's new restaurant, and my…read moreclassmates Cesar connected me with American Chef Supply. Before coming here, I walked into another showroom where the guy was glued to his phone, didn't acknowledge me, and didn't even say hello. The contrast was immediate. From the moment I walked in, I was helped by someone who was clearly passionate, attentive, and genuinely motivated to help with our build-out plan while actively showing us inventory in the showroom. What really stood out was the pricing and professionalism. They quotes us about $5,000 cheaper than another company, which made a huge difference for us. We were extremely satisfied with the entire process, from the sales quote to the delivery. Communication was clear, expectations were set properly, and everything was handled smoothly from start to finish. The team, Uriel, Pablo, and Cesar, were one of the most coordinated teams I've seen in a long time. Everything was organized, efficient, and professionally handled. If you want someone who truly cares are your project and makes sure you get your money's worth, ask to speak with them directly, you won't be disappointed.

I found exactly what I was looking for from Amazon, but I wanted to shop at a local business. I…read morewent to American Chef Supply and again found exactly what I was looking for - but left it on the shelf. I could not stand to be in the "showroom" for another minute. The stink of cigar smoke hits you the second you walk in the front door. The whole place stinks of cigar smoke. The sign out front says "Open to the Public", but no thanks. Back to Amazon... You're welcome, Jeff Bezos.

I was looking for this sofa for my new home, and interior designer Geo was incredibly kind,…read morehelpful, and attentive throughout the whole process. He took the time to guide me and helped me make the right decision when choosing the sofa, without rushing and while truly caring about what would work best for my space. I finally purchased it, and it looks beautiful and perfectly matches my living room. I truly appreciate his attitude and professionalism -- 10/10 experience. The delivery team was also very professional and respectful. They handled the move carefully and placed everything perfectly in my room. I'm very thankful to them as well. 10-10

Well, unfortunately my previous stellar review no longer holds. We've been shopping at this Crate &…read moreBarrel for close to 10 years and have always had good experiences. We've ordered furniture, all of our everyday serving ware is from here, as well as a ton of our small appliances and Le Creuset. With that being said, our most recent furniture order turned into one of the strangest customer service experiences I've ever had. We received a damaged custom sleeper sectional and ottoman. Initially, we wanted the damage repaired and, if it couldn't be, asked whether a partial credit might be an option rather than replacing everything. Repair was offered, which we preferred. Their tech Javier came out, was great, and ultimately confirmed the damage couldn't be repaired. We were offered a replacement, which we seriously considered. I again asked whether keeping the damaged furniture for a partial credit was also an option given that a replacement would take another 10ish weeks and involved replacing the entire base. Somehow, simply asking that question turned into our salesperson, Denise, deciding we had wanted money back "from the outset," researching the property records for our home, questioning whether we actually closed escrow and owned our home, and even suggesting my husband could have manipulated the timestamps on pictures he took the day of delivery. I'm sorry, but what? All that had to be said was, "No, I'm sorry that's not an option, but we are happy to offer a replacement." Even worse, two managers were copied on these emails and neither stepped in, even after I specifically asked for management to take over multiple times. The General Store Manager eventually reached out after Corporate became involved, but despite me responding twice, we still haven't actually connected. After all of this, I started looking through the more recent Yelp and Google reviews for this location and honestly wish I had done that before ordering. Complaints about customer service and management come up over and over again, including reviews calling out specific employees. Clearly our experience isn't the only one. I will absolutely give credit where it's due--Crate & Barrel Executive Customer Service was fantastic. Juliann was wonderful, reviewed everything, followed up consistently, and gave us several reasonable options. But customers shouldn't have to escalate something to Executive Customer Service to receive that level of customer service when dealing with their local store. Unfortunately, Corporate making it right doesn't change how we feel about this particular store. After almost 10 years of shopping here, we've lost confidence in the customer service and management at this location and genuinely don't feel comfortable shopping here anymore. Really disappointing. I have yet to actually connect with the General Store Manager, but if that conversation changes anything, I'll update this review accordingly.

This is my go-to gift shop in town. The selection is beautifully curated, thoughtful without…read morefeeling generic, and I've genuinely never left disappointed. The owner is incredibly intuitive, and has an amazing eye. I always ask for her advice, and she somehow always points me to the right gift for the right person. It makes gift-buying feel effortless and actually enjoyable. If you want something meaningful and well chosen, this is the place.

Fun local store in West Adams! Great for gifts for friends and family of all ages. Staff is…read moreincredibly friendly and helpful too. Can be a bit on the pricier side, but perfect when you're in a pinch for a quick yet thoughtful gift. Just be sure to check the hours to make sure they're open.

I was just looking around and shopping for some equipment. I had a question regarding some…read moreinventory and Sandra Soto was more than amazing. She helped us out so much! She registered us for future contact and took her time to look for items they didn't have in stock. I'm coming back and again, thanks Sandra for your great service:)

Found what I needed thanks Mario really helpful employee …read more Don't tell anyone barrow your kitchen tools that be the last you see of them