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    Diptyque North Beverly

    4.2 (60 reviews)
    Open 11:00 am - 6:00 pm

    Diptyque North Beverly Photos

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    "Opened item"
    Raumak R.

    Horrible customer service. I received a gift and came to exchange it. The manager, Gabriel, wouldn't allow it as the box was opened. The item was not used, the items were in tac, but he said since I opened the gift box to see what was inside I wouldn't be able to even exchange the item. Absolutely ridiculous. So just take your item in the box if you want to know what's inside and ask them to show you in the store. Crazy policy. This is why small businesses go out of business, you are not allowed to open a gift to see the item inside the box lol. I'll stick to Nordstrom for my gifts from now on.

    Kathleen K.

    Carlos Carlos Carlos. I've never had someone take such good care of me as a customer. He made sure I had exactly what I wanted. I will be a loyal fan of this shop due to him. Please come visit and smell the candles. My house smells amazing. Thank You Carlos

    The box, the eaux de parfum, the candle and the little bag full of wonderful samples. All were perfect:)
    Richard R.

    I need to update my previous review for Diptyque Beverly Hills only for one reason. Jodi and Allison are no longer there:( Fortunately for me they have been replaced by Gayle (manager/leader) and Lena (Diptyque consultant extraordinaire). When I walked in the other day Lena greeted me and within 5 minutes had pinpointed the exact item I was looking for. How did she do this you ask? First, she took the time to listen to what it was I wanted. Second, she asked me a few quick questions to make sure she knew exactly what I would be satisfied with. I was especially pleased that she was concerned that I honestly wanted the eaux de parfum (I did) and not the eaux de toilette (I didn't). She was then able to offer me exactly what it would take to cause my wife to once again think I was a genius:) I'm always amazed at how lucky I seem to be whenever I walk into this store. But of course it really isn't luck at all. It's just that Diptyque Beverly Hills always seems to be staffed with knowledgeable, caring people. This is because there is a manager who understands what it takes to hire, train and motivate the right people. I never liked scented candles until I was introduced to Diptyque. But of course Diptyque isn't just about scented candles. It's about fragrance. And quality.

    Collection
    Bo W.

    Love diptyque, their candles are by far my favorite candles out of all brands. Staffs at this location are very friendly as well.

    Beverly Hills City Candle
    Ryan S.

    Obsessed! The scents, selection, service, surroundings - everything - is insane! The staff at the Beverly Hills boutique are impeccable and so helpful, it's always such a pleasure to stop by and stock up on classic scents and gifts for just about anyone!

    The store smells beautiful.

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    9 days ago

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    5 months ago

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    7 months ago

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    6 months ago

    Magda was the nicest, let me browse around and was there when I needed her. Great conversation as well. Will be returning

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    6 months ago

    Make sure you go see Justin he turned our simple perfume into an extraordinary package and experience.

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    3 years ago

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    11 months ago

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    1 year ago

    disappointed that 'engraving service' misspelled and missed out letters on expensive items with no attempt at redress.

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    4 years ago

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    4 years ago

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    1 year ago

    Best service ever! Beautiful store,Salesman Jonathan went out of his way to help my daughter get some samples. Great vibe.

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    Page 1 of 2

    Ask the Community - Diptyque North Beverly

    Review Highlights - Diptyque North Beverly

    I love that Allison touches base and lets me know when they have new arrivals or special gifts.

    Mentioned in 5 reviews

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