Wow, this place is FIRE. There are decorating items good for gifts for my mom and pop to decorate…read moretheir home with . I even found interesting items to decorate my own home with. I was impressed with Tesoro. Great service and good looking store inside. I felt like a kid inside a candy store.

One of my favorite places to shop and visit in Beverly Hills! This store is masterfully curated…read morewith items you'll want to take home. It has wonderful ambiance and is the type of place you love to go when you need a gift because you'll always find unique, quality items at every price point. The store's owner is incredibly helpful and friendly and takes the time to service customer's needs in a very personal and professional fashion. She is a small business owner who is devoted to her business and community. A cherished retailer in Beverly Hills!

I was looking for this sofa for my new home, and interior designer Geo was incredibly kind,…read morehelpful, and attentive throughout the whole process. He took the time to guide me and helped me make the right decision when choosing the sofa, without rushing and while truly caring about what would work best for my space. I finally purchased it, and it looks beautiful and perfectly matches my living room. I truly appreciate his attitude and professionalism -- 10/10 experience. The delivery team was also very professional and respectful. They handled the move carefully and placed everything perfectly in my room. I'm very thankful to them as well. 10-10

I hate to leave this review for a STORE (which I'm leaving on every store page, and then also…read morereporting as a complaint to the BBB), but the online platform and customer service has been particularly negative. We ordered a set of outdoor furniture to be delivered July 19th and chose a set specifically for the in-stock status as we need it for an event on the 25th. Today is that day. They are now saying it won't be ready until the 28th. When I reached out to customer service, they stated that there was one item (a rug) that was not in stock yet, so they'd be holding the WHOLE order until then to avoid a double-delivery, or, if we wanted, WE could eat a second delivery fee, which is insane to expect of us. I requested that they delivery everything ready to us by the 24th, and they refused as its "our policy." So, to clarify, their "policy" is that if we provide you a delivery date that is inaccurate, we expect you to just deal with the consequences of a delay; therefore, when ordered from Crate & Barrel, you essentially cannot ever plan around a delivery date--not even within a week of that date, since we are being pushed 9 days out. So, be sure when using this company, you either a) plan nothing for a long period of time afterward that depends on that order's delivery, or b) do what we will be doing and use Wayfair or Pottery Barn (which is where we'll go from now on) because when things like this happen, they help facilitate solutions, not resolve it with "sorry, it's our policy."

I don't like to be redundant, but I would be remiss if I did not acknowledge another great…read moreexperience with Maria Diptyque. I called Maria Sunday and ask her to arrange a care package for one of my sons in Arizona. No special occasion just because he was here last week visiting, and he used some bath products I had purchased. He really enjoyed them and when he left I called Maria. He just called me thrilled beyond belief. Maria Always makes me shine.

I've been to multiple Diptyque boutiques and this Beverly Hills location is consistently the worst…read moreexperience. Depending on who is there the staff come off as either confused or aloof and vaguely irritated that you're even there when you walk in. Instead of being welcoming or helpful, it feels like you're inconveniencing them by wanting to shop. What's especially uncomfortable is how closely they watch you while you're in the store, like you're about to pocket a candle. I know the store is small but either shop with me or go do something else till I have a question. I've even spoken with the manager, and unfortunately the tone starts at the top. Which is a shame, because the whole point of going to a Diptyque boutique is the experience and service. If that's missing, there's really no reason not to just buy elsewhere (department stores, online, or frankly the gray market). I get that this is Beverly Hills and a tourist-heavy area which isn't the easiest to work but so are many other Diptyque stores, and this is the only one where the service feels this cold and suspicious. Diptyque seems to have lost perspective that people come to the boutique for the service they won't get elsewhere.

Another fantastic experience with The Joneses LA. This is our third time working with them. We…read morereupholstered our couch that we custom made with them years ago. It feels brand new! Everything from the in-person shopping to the delivery is easy going. If there are any snafus, they fix it right away with no stress. I always recommend them the moment a friend is looking for a couch.

I had been sofa shopping for a few months and couldn't find what I wanted. I'd been disappointed in…read morethe past by the well known furniture brand/retailers and decided to do some research on sofas made here in LA and came across The Joneses. On my first visit I met Richard who was so patient and helpful. I ended up ordering a sofa exactly to my measurements, in a gorgeous color/fabric and it was made locally and delivered in 3 weeks. Everyone who comes to my house and sits on the sofa doesn't want to get up! It's so comfortable but also an incredibly solid piece of furniture that I feel comfortable will last for ages. And has a lifetime warranty! I am also thrilled with the price/value proposition - I have a custom sofa made in Los Angeles for what I know to be a fair price. Even the people who delivered the sofa were top notch. Highly recommend.

They have a gorgeous selection of European bedding here! If you shop their sales, you can find…read moreexcellent deals. The quality is fantastic, this also makes an ideal gift. The staff was very friendly and accommodating.

I love the customer service. The store experience is unparalleled. Staff are knowledgeable about…read moretheir products and are able to offer me alternatives. I enjoy that they have quality bedding, holiday decor, and home accessories as well.

A small store with beautiful, luxury linens and home accessories from France. When I walked in…read morethey were having a sale up to 70% off, meaning 70% off and below. Everything in here is beautiful and quality. I especially like the pajamas, robes, towels, and pillows. The store is nicely curated and service is friendly and helpful. You really can't go wrong. This physical location is closing when the lease is up which is a shame but you can still find the brand online and at Bloomingdales! Metered parking on the street.

I had never been into the store before. Yesterday I stopped in to buy a duvet. I was greeted by…read moreCaitlin who knew her products very well and was helpful. I ended up purchasing sheets and duvet and couldn't be happier. I miss that small specialty linen store. I refuse to buy online because I want to feel the quality of the material. This store has it all - The quality in the Towels, bed clothing, bedding is superior.....small but well stocked. I couldn't be happier with my purchase. For now on, I will make the drive there to replace linens and make a day out of it shopping in that great neighborhood. It is my opinion, that the price is fair and is in line with the superior make and quality of the product....They have been in business for over 100 years for a reason folks!!

Such a gorgeous store. I have always loved her shop in Manhattan Beach, and this newer location is…read morea gem in West Hollywood. Full of fabulous products and art pieces for finishing touches in your home. The owner, Lauren, has great taste and she's done such a good job of curating new products, gift items, pieces made by local artists, vintage - I can't say enough good things - it's one of my favorite shops in LA!

Amazing selection of unique items, new and vintage. An inventory unlike anywhere in LA.read more

An unparalleled experience and beyond. Staff Beth and Ramona are both exceptional team members of…read moreChristofle. We originally started at Gearys Beverly Hill looking at different Caviars sets, stopping by Christofle before making our decisions. Christofle won our business with their expertise and knowledge. Beth and Romona show us more than just a caviar set, more like a complete set that all balances off of each other. Value for these types of pieces - if you want them, you just get them. Christofle is FIVE STARS all the way!

The greatest store ever! My co-worker ordered the silver…read moreplated baby spoon for his granddaughter. Besides the beautiful quality art work, the store manager Doug provided an amazing personalized engraving! My co-worker can't stop talking about the hospitality and the respectful attention. He keeps describing wonderful store representatives Beth and Doug, And how he was treated! I will definitely make sure to visit the store very soon!