Where do I start, well we had a little problem with our dryer, and I messaged Luke via Yelp. And…read morehe got right back to me. He asked what the problem was, made an appt to come look. When the day of our appt. came, Luke called and said, he'd be here in 20. 20 mins later Luke showed up, checked out the problem, gave me a price, said he would be back Wednesday to fix the problem, again he called showed up. Took the dryer apart and found another problem. I was very thankful he had the other part in his van. He took out the old and broken, and replaced everything super fast. If you have an Appliance problem... Luke Easley is you man. I will definitely be using Luke again. Super nice, knows his stuff. Thank you Luke GREAT JOB!!!

I have to say that I have interviewed over 12 appliance repair places. I felt uneasy worth most…read morefrom scams and having multiple business names and then sending different people other than who they told me were coming. Then I had one business that sent someone who was smoking pot before coming into my home. Luke is reliable, professional, respectful, on time, and knowledgeable. We have a huge JennAir fridge and a built in GE Profile connection oven. He was very knowledgeable about all our issues with both these appliances. He was honest and saved me money but telling me not to fix an item but to buy a new one because he could not guarantee that it would stay fixed. I appreciate that. We have him coming back to provide maintenance and will keep having him back when we have any other issues. He works with our schedule. Thank you Luke!

Joe's Appliance came through for us. Joe showed up right on…read moretime, checked everything out, and got our built‑in Thermador double oven working again. Then he returned same day and fixed the ice maker in our Thermador fridge without any hassle. Super fair prices, chill guy, and just solid service all around. Definitely calling him again next time something acts up!

I really can't say enough good things about Joe. He completely saved the day…read more Before finding him, I had already gone through several frustrating experiences. I first contacted an LG-authorized repair company, and the technician never even showed up. After that, I spoke with two other repair companies that immediately started diagnosing the washer without ever inspecting it. One confidently told me it needed replacement parts and quoted me $265 for parts and labor. Another insisted the entire detergent dispenser drawer had to be replaced for $350. Both diagnoses turned out to be completely wrong. But I think it's more accurate to say they were lying. Some people are willing to charge customers hundreds of dollars based on pure speculation and/or greed, instead of taking the time to properly inspect the appliance first. That's exactly what made Joe stand out from the very beginning. Unlike everyone else, Joe refused to guess. He explained that the only responsible way to diagnose the problem was to see the washer in person. That alone spoke volumes about his integrity and professionalism. His inspection fee was more than fair, and his repair pricing was just as reasonable! The washer is only a little over two years old, so it seemed unusual that it would suddenly need expensive replacement parts. The problem was that water would pour out of the detergent drawer whenever it filled during the wash and rinse cycles. Within minutes of arriving, Joe had the top of the washer removed and began carefully tracing the source of the problem. Watching him work was like watching an experienced physician diagnose a patient. He methodically examined everything, using his tools and flashlight to inspect areas most people would never think to check. The culprit turned out to be something no one else even considered - a piece of paper towel lodged inside the water distribution channels that feed the detergent dispenser. That small obstruction disrupted the water flow and caused the dispenser to overflow. No replacement parts were needed. Just careful troubleshooting, experience, and an honest technician who knew exactly what he was doing. That's Joe. What impressed me almost as much as his technical skill was his character. From our very first phone conversation, Joe was polite, respectful, and genuinely kind. When he arrived at my parents' home, one of the first things he asked was whether he should remove his shoes. It may seem like a small gesture, but it immediately showed us the kind of person he is: someone who respects both his customers and their homes. He arrived exactly when he said he would, kept us updated on his arrival time, and explained every step of the repair as he worked. He never rushed the job or treated us like just another appointment on his schedule. He even went above and beyond in ways he didn't have to. Before leaving, he took the time to slightly raise and level the washer to improve its positioning - something that wasn't part of the repair but that he did simply because he cared about doing the job right. One comment Joe made really stayed with me. After discovering that the washer didn't need any replacement parts, he told us he was actually relieved because he had been worried the repair might become expensive. That says everything about the kind of person he is. His first concern wasn't how much money he could make. It was making sure his customer didn't have to spend money unnecessarily. Once the repair was complete, he didn't simply declare the job finished and leave. He ran multiple diagnostic and test cycles to make absolutely certain the washer was working exactly as it should. That level of thoroughness gave us complete confidence that the problem had truly been solved. In all my years of hiring repair professionals, I honestly don't think I've ever met someone with more integrity, skill, and pride in his work. Joe treats people the way every customer hopes to be treated - with honesty, respect, patience, and genuine care. With him, we never felt like we were being sold something we didn't need. Instead, we felt like we were dealing with someone who wanted to solve the problem the right way. My parents are new to Riverside County but eventually plan to move back to Los Angeles County. We are all thrilled to learn that Joe also services customers in Los Angeles, because there's no question who we'll be calling if we ever need appliance repairs again. From this point forward, Joe will be our first call, and we will recommend him to our family and friends without a second thought. People like Joe are rare. He is honest, exceptionally knowledgeable, dependable, and takes enormous pride in doing things the right way. We really cannot thank him enough. He deserves far more than five stars.

Victor arrived on time and properly diagnosed the problem of our fridge and was honest about his…read morerecommendations. The cost of service is reasonable too. Hopefully we won't need their help again anytime soon but if ever, we will definitely reach out to them. Thanks again, Victor! Highly recommended. (:

I would probably avoid this repair service at all costs. We have a Samsung refrigerator that is…read morenotorious for icemaker issues. I reached out to them to fix the problem. In order for me to get them scheduled I had to pre-pay for the replacement icemaker they showed up a few days later replaced the icemaker and supposedly corrected the issue that was causing the melting ice. Two weeks later the I started melting in the problem started all over again they came back out one more time. And sent a new technician. Here we are a month later and we're still experiencing the same problem. I would avoid them at all cost I had to dispute my credit card to get my money back.

I had a great experience with Nice Guy Appliance Repair. Frank, the technician, was on time,…read moreprofessional, knowledgeable, and worked quickly. He was honest about the condition of my Samsung washer and gave realistic expectations about its longevity. I appreciated that he was patient and took the time to answer my follow-up questions thoroughly. My only feedback is regarding the initial communication and scheduling process. I initially left a voicemail and didn't receive a callback until I followed up, but they apologized and were responsive and communicative from that point on. I'm also someone who likes to compare pricing before making a decision, especially in today's economy. I appreciated the effort to answer my questions and provide the information I requested, even though at times I felt my many questions may have been outside of their usual interactions. Overall, I would absolutely recommend Nice Guy Appliance Repair for their quality work, honesty, and knowledgeable technician. I appreciate the service I received and wouldn't hesitate to use them again in the future!!

We had a Whirlpool French door fridge and freezer that went out for almost a month possibly during…read morethe worst time of the year, and decided that we were going to get it fixed instead of buying a new one. Nice Guy Appliance Repair responded within the hour of us contacting them and was able to set an appointment for same day for Frank to come check out our fridge. He was able to quickly diagnose that our compressor was at the end of its life, and gave us some honest feedback/options and fair pricing. After talking it over, we decided to have Frank come out and replace our compressor with a new one. Parts came in fairly quickly (about 1-2 days) and Frank was able to get our fridge up and running again that same weekend. We now have a functional and working fridge. 10/10, I would highly recommend Frank and Nice Guy Appliance Repair for any appliance work!

I had an outstanding experience with Steve's Appliance Repair. Their technician came out to…read morediagnose and repair my Samsung dryer, which had already been "fixed" by another company. unsuccessfully. He quickly identified the real issue, explained everything clearly, and made the proper repair on the spot. My dryer has been working perfectly ever since. I really appreciated their professionalism, honesty, and skill. It's a huge relief to find a company that actually gets the job done right the first time. Highly recommend Steve's Appliance Repair to anyone needing reliable service!

My dryer was squeaking during use, and they were able to come out quickly to replace the bearings…read moreand belt, as well as clean out built-up, burned lint inside. They did an excellent job, though the service was a bit pricey.

The owners are amazing and their service top notch. I would highly recommend their services.read more

*Review is based on conversations via Yelp text/ messaging* Photos attached. ... Leaving one star…read morereview for multiple reasons. This conversation started at 9:40pm and ended around midnight. Being asked for my phone number to "explain over the phone " why they might not be able to help me same day was very inappropriate. Not only was it midnight, but the entire conversation had been completed via messages , so why wouldn't this information be told via messages? This made me feel extremely uneasy. In addition, I had to ask multiple times about licensing. In short - watch yourself. Be aware. If something seems off, it probably is. Big thanks to YELP for making these types of searches easy and for helping keep us all safe with providing a way to communicate without giving out personal information.

This guys suck! You can't talk to anyone it is a phone service that makes appointment that means…read morewhen you need to contact them it impossible. I had appt the I scheduled yesterday for today in morning when I scheduled appointment they said someone would call to let me know around what time NO CALL!!!! So I call there service they said they would have someone to call NO CALL!! Pissed because I own my own service business and I would never treat my customers like this ! BEWARE!!!!

LG front loader was leaking water. Keith fixed it in a short amount of time. He has helped us…read morebefore with other appliances. Seems pretty knowledgeable. Always pleasant to do business with.

we purchased a washing machine the end of last month on a Friday. They were able to deliver it the…read morefollowing day! we had excellent service when purchasing it. And the delivery guys were just wonderful. We have bought over the last few years our dryer, refrigerator, and stove. we are happy with Harlows and would highly recommend them.

The Yucaipa location is closed. Go to their new store on Tippecanoe in San Bernardino. It's just a…read morefew blocks north of their old store. Great selection of appliances and even better assistance from the employees.

Igor was very efficient and friendly. He diagnosed the problem with our ice maker, got the part to…read morefix it and it was up and running the following day. Thank you Igor!

Diagnostic and repair all in the same day!…read more My GE oven suddenly stopped working and needed a new igniter. Alex came out right away to diagnose the issue, and I expected it would take at least a week to order the part and schedule a separate repair visit. Instead, he had the part in stock and returned the same day to complete the fix. It was incredibly convenient and impressive service. Great to know Alex is a true all-around handyman who can service just about any appliance. Highly recommend! Thank you!

Reasonable, professional, responsive, and fulfilled service request same day. Highly recommend.read more

I needed my new stove converted from gas to propane and Christian's repair answered the call! They…read morewere very reasonable and I was able to book an appointment quickly. Ben showed up on time and was friendly and went right to work. The price quoted on yelp was what I was charged. No extras. I would recommend them and I would use them again.