Igor was very efficient and friendly. He diagnosed the problem with our ice maker, got the part to fix it and it was up and running the following day. Thank you Igor! read more

Diagnostic and repair all in the same day! My GE oven suddenly stopped working and needed a new igniter. Alex came out right away to diagnose the issue, and I expected it would take at least a week to order the part and schedule a separate repair visit. Instead, he had the part in stock and returned the same day to complete the fix. It was incredibly convenient and impressive service. Great to know Alex is a true all-around handyman who can service just about any appliance. Highly recommend! Thank you! read more

Fast and prompt service on a Sunday and same day repair. Alex had the drain pump assembly on hand and completed the job within 2 hours. Very knowledgeable and cleaned up the laundry room as well. Great company and will use them again when any of my new appliances have issues like they all do. read more

Very communicative, answers questions quickly! From appointment choices that fit my schedule , to the technician communicating arrival to getting quick responses from the company. read more

Very quick response. Igor listened to my issues with the fridge . He did not try to sell me parts I didn't need but did a service on the fridge. When done told me what to look for ( fridge is 17 years old) . I will not think twice about calling Fast Quality again for all appliance issues. read more

I had them come check my grandma's fridge after it stopped working. I was able to get cooling again but I wanted her to have peace of mind so I had them come out the next day to check it. She told me he was very polite and told her everything looked good. No pressure or any random upsells. It was worth the service call fee for her to feel comfortable. read more

i called this company as a last resort. I was gonna go with another company that had great reviews but they were closed today. I already knew what had to be fixed. It was the thermostat sensor. They wanted to charge me $270.00 to repair. I talked them down to $230.00. Even that was high but I needed to get it fixed. The part itself is $35.00 to maybe max $50.00. It was installed within 5 minutes. The labor they charge is outrageous. I paid it because this is the only day I have off. They charge $69.00 to come out and assess what is going on. I don't mind if the price is reasonable but they are extremely high in labor. Technician didn't even have to move the washer or anything. Technician was nice and I know he doesn't have any controll over the prices. The $69.00 dollars is suppose to go toward the price of the job. I am very disappointed and feel like for a job that maybe took 15 minutes, the labor that was charged is ridiculous. Please do your homework before getting any work done thru them. read more

Great experience. Igor was great Honest reasonable reliable They will be my go to appliance company read more

Amazing as always!!! Alex is super helpful and explains everything perfect. The only company I will use for appliance repair!! Thank you again!!! read more

FQ was responsive to my repair request on Saturday and was able to arrive on Sunday. Alex from FQ was on time with the given timeframe (12pm-2pm, and arrived at 2pm; very reasonable, in my opinion), professional, personable, and experienced. I didn't bother with multiple quotes because I've been without a functioning dishwasher for at least two weeks, but I imagine what I paid is common, give or take $50 (??) The repair quote definitely wasn't sticker shock, so that was all I needed to hire FQ. Alex diagnosed the problem (GE dishwasher motor pump went bad) within 10 minutes. He walked me through everything he was going to do before doing it, and then showed me what he fixed. He was very thorough. I definitely plan to have him back for other appliance repairs! read more

My dryer was making a most hideous screech squeaky noise. Two days later it doesn't because of Igor. It could have been fixed in one day, but we were otherwise committed. What went right? Communication was direct, quick and accurate. Arrival was on time. Igor got right to work assessing g the issue. He had protective booties. He was not bothered by a curious Shih Tzu. He explained his findings clearly, the solution and the total cost. PLUS he had the part and fixed it in the same visit! Personable, but no wasted time. What could be improved? Nothing. Igor at Fast Quality is my new standard for appliance repair. Thank you. read more

Igor was able to diagnose and repair my washing machine the same day and at a reasonable price.

So it is hard to know who to trust when it comes to repairing appliances that are not working. I have used them twice, the first was for a dishwasher and the technician was knowledgeable and helpful. Though I decided to decline the offered repair bc my dishwasher was a cheap one that came with our house and barely ever worked. So I got a new dishwasher instead. But then a couple weeks later my washing machine that is an about 7 years old but one that I like stopped working and called in fast quality. They usually arrive the same or the next day. Well I first thought about buying a new one but it would have cost way more to buy a lower quality washer than what I have. Alex came by fixed it, gave some helpful tips (don't fill it past halfway...etc) and it works like a charm. If you need honest work done well with reasonable prices. Use Fast Quality Appliance Repair read more

fast and personalized. they go the extra mile to assist they fixed an icemaker issue with my refrigerator that I've been struggling with for over a year. Several other people had tried and couldn't fix it. The guy was amazing was a simple problem with the motherboard in the back of the refrigerator. Who knew refrigerators had motherboards, lol but he fixed it quickly and I had ice! For the first time in a year, I would call them back with no hesitation the next time something goes wrong with one of my appliances! read more

Great service. They came, diagnosed the problem, ordered the part, and came back to fix it. No hidden costs but parts and labor

Had this guy come out to look at our Refrigeration he looked at it and told us there was something wrong with the power supply but the thing is we have turned this unit on and off multiple times and it has never flipped our circuit breakers but when he turned it on it did then he quoted me almost $900 for a power supply issue but didn't really tell me exactly it was like he didn't really want to tell us what was wrong with the unit or else we can fix it ourselves that's why we called to see what was actually wrong but not a lot of information was given read more

Alex and Igor were wonderful. They couldnt fix my appliance because it turns out what i actually need is a plumber, but they were very quick to look at my washer and diagnose the issue. They were very good at explaining what the actual issue was once they got it figured out and they showed me where the problem was so i could explain it when i get a plumber in. I would absolutley call them again if i have another appliance that needs to be diagnosed/ fixed. Thanks guys! read more

Same day service, very pleasant and professional. Order parts for my dishwasher the technician was very polite and explained everything. I even scheduled a maintenance appointment for my new appliances I recently purchased to keep everything up and running. read more

Good and honest business! Thank you for your speed and service for a good price and value.

I submitted a project request in yelp for an ice maker repair. First Quality replied within an hour and scheduled an appointment. Once appointment was scheduled I had direct communication with the technician about date and time of arrival. Technician arrived as scheduled with full communication. After looking at refrigerator the technician advised the ice maker needed to be replaced and parts would be 5-7 days out. 3 days later I received a call to schedule the install of new ice maker. Technician arrived on time with full communication and installed new ice maker. Next day no ice has been produced, and technician arrived at 8 pm To investigate and corrected the issue. We have had ice being made daily since. Thank you Alex and the entire team at First Quality Appliance Repair for going above and beyond. Hopefully we will not see them until next year to service our appliances. Top notch customer service/experience. Highly recommend Fast Quality. read more

I had my washer repaired by Alex, he did a great job in repairing my washer. He was friendly and professional.

I've had unfortunate experiences with previous repair people regarding lack of communication, transparency, lack of customer services, and unreasonable prices. BUT love the communication, transparency, and knowledge that Di displays! He explained what was wrong with my washer, gave me options of fixing the part and buying a new washer, and gave me a realistic wait time on parts and showed me how much the part was, and the difference between the new and old washers. Respectful, considerate, and overall a great help! HIGHLY RECOMMEND THIS SERVICE!! Will definitely book again for future appliances mishaps!! read more

Great customer service! They were able to answer questions/concerns quickly & efficiently.

Our technician was Di. He was extremely knowledgeable, very professional, and did an excellent job fixing our refrigerator. It took a couple days for the part to arrive and for the repair to be completed, but everything was handled very well from start to finish. Di was awesome -- that guy really knows his stuff! I definitely recommend this business! read more

The technician diagnosed the problem and replaced the drain pump in out clothes washer within 90 minutes!

So was punctual and quick to diagnose! He was clean and professional, and arrived early.

Really helpful and quick. Would recommend anyone to this company. They really help out and give you tips on how to maintain your appliances. 100% would reach out to them for any future needs! read more

WOW!!! Is the one word I can use to describe Alex and Fast Quality. He came on 4th of July to fix our dryer. He showed up, diagnosed the problem, fixed the problem, cleaned up the area and was on his way. He took time to explain why it didn't work, what was the best way to fix it and how to prevent the same issue in the future, as well as how to do some self maintenance on the machine. The repair was waaaay cheaper than buying a new dryer. Alex is a great guy, hard worker and knows his stuff. I highly recommend Fast Quality. read more

Charged me $69 just to say it's unfixable no part number no details only thing he said was don't buy Samsung still waiting for the technician to get back at me it's just been 7 days since we scheduled the technician read more

My experience with this company was a big positive even though they gave me bad news. They definitely could have charged me a lot of money for a bunch of repairs for a lemon refrigerator that I bought but they were very upfront with me that I would be better off just replacing it than pouring money into it. I really appreciated the honesty about the situation and I will definitely use them again for any future repair needs I may have. A+ read more

I needed my dryer repaired and Fast Quality did the job quickly and effectively. Amazing service, quality of work, professional, and responsiveness. Worth the cost read more

Fast Quality was available for next day service. Di was on time and very knowledgeable about my dryer issue. He quickly diagnosed the problem and was able to fix it. I would highly recommend Di at Fast Quality Appliance Repair! read more

Alex was amazing! Prompt, courteous, and very tidy. He put those disposable shoe covers on to walk through the house without even being asked to. The Customer service was great. They sent me the tech's name and a calendar reminder immediately after making the appt. Which was convenient because I easily added to my phone. When Alex got here he went straight to work. Our fridge is wedged tight in the space it is in. It took some effort but Alex didn't complain and was extremely careful while being forceful enough to get it out. I couldn't be happier with the experience. I will use Fast Quality for all my future repair needs. read more

They put me in the schedule quickly did a great job. They communicated well and gave me honest advice about what to do with my leaky dishwasher, instead of trying to sell me a bunch of services that may not have worked. I appreciate their service and would use them again. read more

Very knowledgeable. Happy with their service. Di was great. He came by, gave a credible diagnosis of my broken washer machine and recommended I just get a new one instead of paying more money on repairs. read more

Great service. Technician was on time, friendly and was able to Fix the washer/dryer combo that others could not. The price was fair as well. Thank you!! read more

The representative Polly I spoke with was quick to schedule us and Alex came to diagnose our dishwasher the same day. Alex was honest after his diagnosis for the repair in informing us a complete replacement would be a better value due to the cost of repair & replacement parts. As a customer I appreciated Alex explaining exactly what was wrong and being upfront & honest with me as a repair man & business owner. His diagnostic fee was reasonable and met my expectations for service. read more

Alex was prompt, communicated to me regarding everything he was doing and fixed the issue.

Love this business, I am having my refrigerator compressor replaced, I will definitely be using them again. Honest and reliable, the technician explained everything to me. read more

They did the work. Were pretty fast and showed up for the installation of parts ordered a week later for an older appliance. Due to my schedule. read more