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Your Wireless

3.5 (20 reviews)
Closed 10:00 am - 8:00 pm

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8 years ago

I've gotten two phones here and they were both lemons. Both times I got the run around. Never going here again.

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7 years ago

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10 years ago

All the guys down there couldn't be more helpful got to the bottom of my issue with relentless efforts and everything got resolved

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Review Highlights - Your Wireless

Working with Christian and Noah is a dream come true.

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Street Talk

Street Talk

(28 reviews)

$

This is actually the first time that I have ever written a review of a business and I am doing so…read morebecause I truly am appreciative of the great customer service that I recently received when I had two of the screens and the battery replaced on my i-phone 6 and i-phone 6 plus . I went to the street talk in Roosevelt Field mall directly in front of AT&T, and was helped by the male tech there whose name is something like "RanJan" I went on my lunch break and was able to wait and watch him actually do the repair. The price was pretty reasonable/competitive and they did offer me a discount since I had more than one thing being serviced. In any event, they fixed a screen apple wouldn't fix and it was less than it would have cost me if apple did do it. Unfortunately, about a week later there was an issue with the battery I was given (it must have been defective) and it pushed up and broke the replacement screen. I brought the phone back and he called the owner and the screen and battery were replaced again at no charge. Thank you again for your great customer service and I will be sure to come back to you if I ever need my phones repaired in the future.

If I could offer them zero stars I would. I provided them a phone an iPhone 14 Pro Max that had a…read morecracked back and one camera lens which they repaired for $170. We then gave the phone to my son for Christmas and when he opened the box, the phone no longer worked when we went back. It was after their luxurious 15 day warranty. And they wouldn't help us at all. They wouldn't even look for the repair ticket in their computer system unless we had the specific date of the transaction which sounds like the most outdated computer system on the planet. You should have seen the look on my 12-year-old son's face when he realized that he wasn't ever going to be getting that phone for Christmas. So now I am out $170 and I have to figure out how to get him another phone. What a waste. And I love the fact that I was told that they can't help because the warranty is 15 days. The warranty being 15 days is a piece of paper with words on it. Anyone is allowed to be helpful if they so choose.

P.C. Richard & Son

P.C. Richard & Son

(53 reviews)

$$

I bought a Frigidaire stove that offered a rebate up to $100 for the extra cost to make their…read moreFrigidaire stove fit into my existing kitchen. When the installers arrived with the stove, they had no clue how to install the stove beyond plugging it into the wall. They just left it to us to figure out what to do. We had to call an electrician to make some changes and someone else to cut out a space in the counter top. After it was all said and done we spent well beyond $100 to install it. The worst part is that I had to provide an invoice for proof of purchase in order to receive the rebate, but P. C. Richards could not even provide me with an invoice. I asked several times and they kept emailing a delivery notice instead and insisting that this was all the proof of purchase I needed. When I went online to provide my information for Frigidaire, it would not send. I tried numerous times on different devices and asked others to help, to no avail. The send button simply did not work. I finally sent my information with a copy of my credit card statement as proof of purchase, as well as the delivery notice in a certified mail. When I did not hear back, I searched for Frigidaire contact information, which was not easy to find. When I called Frigidaire's phone number, I was put on hold for nearly an hour. I spoke with someone who told me that I was denied because I did not have an invoice. I asked why I did not receive notice. They said they could not send me an email telling me that I was denied, because I had not emailed them with my email address. Now I am back to square one again, asking P. C. Richards for an invoice. I actually would have bought this oven without the promise of a rebate. I would have been happy with my oven, but I now feel tricked into buy it and then lied to. I feel like they never intended to honor this incentive anyway. When I called for the fourth time, I asked for the manager, who was not available and never returned my call. I don't ever want to do business with the Oceanside, NY P. C. Richards ever again. I will certainly not ever buy another Frigidaire product. After I wrote this review, I called the P.C. Richards in Norwalk and they provided me with the invoice within less than a minute. I wish I had gone to them first.

Customer service and the best price.Sales representatives always take the time to answer questions…read moreand provide accurate information on the product we're interested in purchasing

Your Wireless - mobilephones - Updated May 2026

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