If I could give this place less than one star I would. I took my daughter's iPhone 12 in for a battery replacement because the battery was draining. For $75 I supposedly got a new battery that now drains immediately. When I went back, the guy told me that's what happens because "it's an old phone." I said it would've been helpful if you would've told me that beforehand and I could've made a decision based on that. Do not get your phone battery replaced here. It will be worse than before. Dishonest practice. read more

This is the type of shop you never want to frequent (I mean, who likes cracking their screens?!) but I had a wonderful experience with the team at the Merrick location. Pricing was very competitive, and as of this writing, they had some deals up on Groupon too. Amidst a very busy time of year, I dropped my device off one afternoon and had it back in hand the next morning. They back their repairs with a 180-day warranty, so time will tell as to the longevity of the glass they use and the workmanship of the repair itself - so far so good though...Thank you! read more

iFixScreens Merrick - Mobile Phone Repair Near Me - Merick, New York

update: I brought my watch back in to have them look at it. A few days later I get a call telling me that when they opened it up to put the screen on it. Something must've gotten damaged and there's nothing they can do. absolutely ridiculous... My watch is now completely ruined, and cannot be used. DO NOT GO HERE!!!! read more

Highly recommend. Just had an iphone repaired with them. They could have told me that I needed a new charging port and charged me $70, when I came for pickup they let me know it was a different issue and charged me half, in under an hour. read more

Used non-genuine battery for iPhone, did not disclose prior to replacing. I now get a nagging reminder of my mistake every time I restart my phone. Shouldve spend the extra $40 to get it replaced by Apple.. read more

Came in here for a phone repair. The employee I spoke with was honest and wasn't pushy. The only thing that annoyed me was he had a Bluetooth and I didn't know if he was talking to me or the person on the phone. I felt like I wasn't important and wasting his time. read more

This place is awesome! Great fast professional repair as good as OEM. The store is modern and beautiful! Tony is a true expert technician with great customer service. Thanks you have a customer for Life!! read more

iFixScreens Merrick - Mobile Phone Repair Near Me - Merick, New York

They were able to fix my iPhone cracked screen in 30 mins. Reasonable price of $60. They also sell used phones and iPads.

At first I had a good experience, I brought my phone to get fixed and it was perfect. Than a week later my phone dropped and the whole back cracked with shatters of glasses everywhere and it was not a big drop just on carpet. I go back since the receipt said warranty for 180 days. That was false he tells me he will just discount it. Cheap fix. read more

I Fix Screen is The best service around I had my IPhone 7 Plus repaired here UbreakIfix in Merrick wrecked my phone after they replaced the screen twice in 3 days then the phone shut down 2 days later and now they say I had water damage but that was a lie. in the end it seems they burnt out my board in the phone because they don't know what they are doing. But thanks to I Fix Screens my phone is back like brand new and guess what No Water damage LOL My only go to spot from now on is I Fix Screens 2172 Merrick Rd Merrick NY 11566 516-868-8889 read more

Excellent place. I had a smashed iPad mini screen that this store fixed beautifully. In my pictures, you can see we had to put it in a plastic bag because glass shards kept coming off. For a holiday special, the nice store manager fixed the screen for $50. There are also usually coupons in local mailers when there's no special running. Highly recommended for screen repairs. read more

iFixScreens Merrick - Mobile Phone Repair Near Me - Merick, New York

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I did not use their service but here is the last email I sent them for your review. Britt did reply to this email however like all her other emails she was more concerned about being right then satisfying a prospective client. Congrats Britt I will concede you won the battle but you lost the war. Britt, I did not mean to come off as having a blackmail effort and since I clearly did, to you, I authentically apologize. Just having a bad day and your first response was rather detailed and long. When I asked a direct question, instead of just answering a confused prospect question in your second email, you referred me back to the first email. I don't see the point of that. In fact, I did mention I did not see a price; but that was not enough for you to give a direct answer. I clearly don't appreciate how you treat a prospect (my opinion) and I have to assume your treatment of a customer would be no different so we can go our separate ways. My yelp review will reflect the situation as I have just presented and will let others decide. If you think that is blackmail then you need to look up the definition of the word. Wishing you all the best and success with your next interaction with a prospect. read more

So pleased i came in here! After being quoted by another repair shop down the street who i knew was ripping me off and told me I'd have to leave my phone over night, i walked in and was greeted right away. Was told it was a simple fix. 30 minutes later got my phone back completely fixed at a reasonable price. Would definitely recommend! read more

Very capable shop. I have had all sorts of repairs, even repaired my galaxy watch, for a reasonable price and reasonable time. I would recommend this place to a friend and I will be back. read more

Unbelievable service by this team always !!! They have the best prices and trust me I've gone everywhere to have my screens fixed I will never go anywhere else they have everything in stock and work quickly Thanks guys read more

First I went to ubreakifix down the block, they quoted me $200 to fix my home button and fix my screen. They were a nightmare I won't get into but I left. Went to ifixscreens. The guy was amazing, quick and quoted me 30 bucks for the button which the other place quoted 90 on. He fixed my home button, took off the cracked screen protector, put in a tempered glass and replaced my battery for 70 dollars and did it quick. Thank you! read more

Super fast friendly service. My screen was fixed in under 30 minutes. Price was lower than expected too!!

Im not sure what his name was but i went there after work at 415 to get my screen and button replaced. I was nervous that i would be there for an hour but i was in and out in less than a half hour. He was quick and efficient. Highly recommend this location!! read more

Great price and very timely and courteous. Thank you! They told me fixed in 2 hours and wherever yeast to work with. read more

iFixScreens Merrick - This guy shattered his iPad mini so I went to ifixscreens.com in Merrick they were awesome and reasonable. Great price - Mobile Phone Repair Near Me - Merick, New York

After a lot of problems at the Massapequa location, Billy and Jeff were very helpful and replaced my screen in just 15 minutes. Jeff even put on a screen protector for free. read more

Always great prices, super fast, and very professional! Rather than almost being charged $250 at UbreakIFix, we were only charged $76 for a broken screen!! read more

I shattered the screen on my note 9 work phone . The place verizon was sending me to wanted my phone for 6 hrs for the repair. Here it took an 45 mins . They explained everything and more importantly walked me off the cliff. Great service. Ready in 45 mins !!!!! read more

I took my phone to get fixed. The back was all cracked. Jeff was very sweet and does amazing work! My phone looks brand new! Its perfect again! It was done really quick! I was so impressed that I went back home and took my ipad with the cracked screen to be fixed. Jeff thank you! read more

5 star for Jeff,who's district manager of this company. Thanks for solving my problem as professional as possible.

Had a screen fixed and battery replaced....within a month the screen popped off and cracked easily even though it was in a case. Obviously it wasn't installed properly so I took it back to the store since there was a warranty and the guy wouldn't help me or stand by his warranty, not good customer service. read more

I agree with Jose... Joseph is very professional and efficient.. I was in and out in no time .. Thanks for the exceptional service Joseph...

Ifixscreens is an excellent concept store. Any problem with you smartphone they can fix. However, like most service oriented businesses, Ifixscreens is only as successful as its customer service. And this varies greatly. If you are fortunate enough to deal with Joe, he will put you at ease regardless of your smartphone emergency. And ensure you things will be made right. If you are unfortunate enough to deal with the "co-owner" JAY, be forewarned. He is unprofessional and has no idea how to deal with customers. He told me I brought my phone in and now it doesn't work and that it was essentially too bad. When I got upset he said over the phone "in not going to argue with you, you're yelling at me and I don't need this I have customers". When I asked what about my phone that broke under your care he said "I didn't do the repair. come get your Broken phone and hung up." Fortunately, joe gave me a loaner phone and assured the issue will be resolved. So again, good store. Good concept, good and bad customer service. Avoid Jay at all costs who will blame you if your phone breaks under his care and you should be fine. read more

I've brought two mobile devices here to have their cracked screens replaced. They got the jobs done on a fast turnaround (30 minutes) and with a competitive price point. read more

Got better service, cost less money! They fixed my iphone6+ screen only spent 20mins, very professional and efficient! Highly recommend!

These guys here are awesome. They are very professional fixing my iPad. Great deal. Now I'm using my iPad without any problems. I'll def go back again if I need anything repaired. read more

HIGHLY HIGHLY HIGHLY recommend this place for fixing phone screens. The pricing was AWESOME compared to other places. They give you a really reasonable price! It's definitely worth coming here for any services regarding screen fixing. I am so happy I found a go to place now! read more

The first time I visited iFix Screens was to repair a cracked ipad screen. The representative was polite and efficient. I just made my second purchase and was very impressed again with the representative and the immediate service I received. I highly recommend this establishment. read more

brought my iPhone 6 here to get the screen replaced because of water damage... replaced the screen in 10 minutes which was great..... but then after that the proximity sensor on my phone stopped working so i brought it back to them and he fixed that also... THANKS :) the screen has a 90 day warranty so ..... lets see what happens in 90 days hopefully i won't have to change this 5 star rating to a one star .... read more

They were quick and efficient, and charged a fair price. The gentleman who helped me estimated a 30-minute wait, but I was pleased that my iPhone (which had suffered a shattering of the rear glass over the camera lenses) was ready in less than 15 minutes. Job well done and sanity saved! read more

Front mic on my iPhone 5s stopped working. I first visited GadgetRx, who quoted me $60 for an overnight repair. For a second opinion, I came here & was quoted $30 for a 20-30 min job, since the part was in stock! Amazingly, the repair was delivered as promised, with excellent performance. Customer service was exceedingly courteous and informative. I would return for any smartphone repairs at the drop of a hat! read more

Just had my family's 4 th phone fixed here. They were able to save all my contacts and fix the screen. Phone is as good as new. Would highly recommend read more

Very fast service. Easy to get to and no line. Had all parts on hand. I priced shopped around and this was the cheapest place I could find.

These guys are absolutely fantastic. I've had then complete repairs of two devices. Great service, great prices, and excellent work.

Amazing service, they did an awesome job I recommend this place to anyone that has there screen broken. I am a very happy customer. Thank you I fix screens read more

Unbelievable quality and service! These guys understand the importance of Customer! Highly recommend!