I am shocked by the negative reviews. While I only get standard manicures (regular polish, gel, dip…read morepowder) and pedicures, I am very picky about my nails and this is the only place where I leave completely satisfied. I don't get designs or special services, but my nails come out exactly the way I want them to and the service lasts for weeks. They have tons of colors, are extremely friendly, and do a fantastic job every time. There are plenty of techs and people to translate if there's a language barrier and you have a specific request, but if you come often enough and get the same tech, they have great memory and often remember your preferences. Making an appointment is definitely recommended, especially in the summer. I've also gotten waxing here and have also been happy with this. I've gotten my eyebrows, upper lip, and underarms done and the waxing is always done with care. Not all techs are trained to do this though, so if you don't make an appointment in advance, you might have to wait a little bit for a tech to become available. The salon itself is very clean; I've seen them thoroughly sweep their floors at night and disinfect their tools and footbaths in between customers. I've been coming here for almost 10 years and I live on the north shore now, so it's not as easy to get to, but I've yet to find another nail salon that's comparable to this one. Many get close and I'm happy enough with the service but never as satisfied as when I come to this specific salon.

I had a very bad experience here. I clearly asked for dip powder, but the technician only does gel…read moremanicure and gave me that instead. My nails were ruined on the very first day of my vacation. Even worse, I brought my daughter with me for a full set, and her nails also fell off right away. Very disappointing and a waste of money.

Been coming here for over 20 years. I don't think I ever left the salon feeling unsatisfied. Nails…read moreshaping and filing on point, cuticle trim on point, polish, especially polishing, ON POINT. I am very picky when it comes to a good polishing job and Sydney Nails has never disappointed me.

Back story: Lida and Navy have been running the nail shop here for years. I started going to them…read moreback in 2017, I have no idea why I never made a review for them before but better late than never! I've seen these hard working girls go through the effects of the pandemic while raising two beautiful children and running a nail shop at the same time. Up until 2017, I "nail-shop-hopped" around the south shore area - never finding a place i liked enough to come back to. Then I found sydney nails. I will never go to another nail shop until they shut down (which i hope never happens because i will be devastated.) Honestly, the service and quality here is unbeatable. The girls are genuine, friendly, and love their jobs (and take pride in it.) The shop is clean and promotes a relaxing environment. I see these reviews on the internet about their store not providing good service. I don't understand why some people are so nasty. If you go and get your nails done here and don't like it, don't leave the store. They can't control what happens when you leave the store. But if you don't like your nails or need it fixed before walking out, tell them. They 100% of the time will make it right if it is an instant fix. If you walk out of the store angry or upset and don't like what you were given, that's on you. Also, you chose the color - not them. Lida and Navy try their best to make it right so please be kind. Tips: 1) always call ahead so the girls can pencil you into their schedule. Walk ins are available but there is usually some kind of wait. 2) show up to your appointment 10-15 min early to pick your colors 3) they take cash and card but the card machine has a transaction fee on your card. They also take venmo.

They let me book a super last minute appointment and were very nice! My nail tech was Uny and she…read moredid absolutely amazing with taking off my old gel, shaping my nails, and making sure they were perfect. 100% would go back again.

Just had a pedicure by Cecilia, she did a wonderful job and very comfy. Will definitely book her…read morenext time!

I've been here once before to get my lashes done and it was alright. I decided to come back…read morerecently (probably been a year) because I was in a time crunch. I called a day in advance and they had an opening which was surprising! I went to Mimi and she was honestly so sweet she asked what I was looking for and then bam! Forgot to add the part where I had eye makeup on and she was super nice about it and just simply asked me to help her take it off in the bathroom (that House of Lash glue don't play!). I actually really like how the lashes looked this time and its been 3 weeks and the retention on these lashes are truly amazing! Glad I came back!! (I went for an open eye look with wispy volume) I would totally give this place a try!

The first time I've gotten my lashes done here with Jenny. They looked good. Got home had some…read moreirritation and itch from the glue, I used aloe Vera to sooth it for the week. After the one week , I have a gap on the left eye (very minor) but quite noticeable. So I called The salon in order to fill in the few missing hairs. I arrive at the Quincy lash salon and I ask Jenny if she can just fill in the few lashes that were missing. She tells me I need to do a refill for $70 dollars. She continued to say that after two weeks the fill is $80, (it's only been a week so I'm thinking it will be half of what you would pay for two weeks) (would've made more sense. I mentioned I don't need a refill yet, just a touch up of the 4-5 hairs. Literally. Lastly, she ends up actually doing a refill (which I did not need) mounds of glue and extra lashes that I did not need is what I ended up with! Lashes are so stiff at this point that I can't even blink without feeling like my own lashes are scratching my eyeballs. So uncomfortable. When all she had to do was follow the instructions of just a few lashes that I've requested. I felt that this salon was a bit money hungry. If you treat your clients correctly and listen to the style they are looking for, you would have a returning client. Now, because my real lashes have fallen off too, I'm not sure if I'll ever get lashes done again. Watch out ladies.

I'm quite picky when it comes to nails. I had Kim and she was amazing! I love the attention to…read moredetail and if you have a inspo picture, she's able to replicate or produce close enough to what you want. I value her honesty on nail choices and her craft. The vibe of the place is pretty casual. Pricing is also pretty good. I believe they accept Venmo/card/cash.

I've been coming here for over two years with no issues, but unfortunately my most recent…read moreexperience was disappointing enough that I don't plan to return. During my last visit, the nail tech didn't soak off the old dip before applying the new set. Instead, she layered new dip over the old, which made my nails look thick, uneven, and left product on my cuticles. I politely tried to point this out at least twice, but she kept insisting my nails were "too thin" and that's why she had to leave the old dip on which is something I've never experienced in my four years of getting dip manicures. Even more concerning, she initially tried to remove my dip by prying it off with a nail tip, which was painful. I had to ask her to stop and soak them instead, which is standard and much safer. It looked bad enough that several friends commented on how poorly done they looked. Like I said, I have never had an issue like that before, after coming here for so long. They did reach out to me with an offer to redo my nails at no charge, which I appreciated, and the redone set actually came out looking great. However, when I asked to change the color since they were starting from scratch anyway. I was charged $35 just for the color change, even though a full dip service is $50. That felt unfair. To add to the frustration, I still tipped 20% on the full price service both times. I spent $105 in total for a simple dip manicure. I've had many good experiences here in the past, but this one left me feeling dismissed and overcharged. I hope they take this kind of feedback seriously and improve how they handle situations like this going forward.

I went there for 3-4 sets already and it always came out cute, the staff are so kind and…read moreunderstanding.

This place is nice. Would have given 5 stars for service, friendliness and ambience but the…read morepedicure basin overflowed and instead of moving me to another seat, they decided to scoop the water out, used same towels they otherwise would have used on your legs, not sure how hygienic it was!