Clean and professional. Hydro facial was amazing and reasonable pricea. So relaxing. Highly…read morerecommend.

Everything was AMAZING. A wonderful additional to Braintree. Been here 3x now - gotten the 2hr…read moremassage and also the 90 min massage/facial/scalp treatment combo... so so so relaxing. Such a unique spa experience with the kindest staff. Joy gave me my treatment today and it was incredible. I wish them all the success and I'll absolutely be back very soon (for the 4th time)!

Edit - looking in my bank account, I was actually charged $130 for a haircut with a master Stylist…read more, who chopped up my hair and then sent me off for somebody to style it

I have been here a few times I absolutely love it. Ashley is my stylist she does a great job but…read morehere I have never seen anyone walkout with a bad look. I love how well the shampoo girls take there time massaging as they wash your hair. I actually felt so comfortable I fell asleep one time for a couple of seconds. Go here you will not be disappointed.

I have been going to Salon 13 since I was a young teenager and have not stop nor went anywhere…read moreelse (except once when I lived in Australia) since. The staff are always on time for your appointment and welcoming. I would recommend the Salon to anyone.

Kris is my go-to stylist for haircuts ever since I moved to the Boston area!…read moreShe is always on time for all appointments, listens to all my comments and suggestions, doesn't rush you at all and I always leave feeling fabulous! Especially appreciate the time she takes to show me how I can style my hair to get the best out of my haircut! If you can make the drive, it's totally worth it!

Constantly making you wait ans they are never ready for your appointment. Have had multiple…read morepedicures here and my feet came out just as rough as they were prior to the pedicure.

My go-to spot for my mani-pedis The ladies here take such…read morecare of you and will help you decide on colors and options (dip, gel, regular etc) never had a bad experience

Everything was perfect! Very conveniently located, clean and pleasant atmosphere. Will recommend…read moreto my friends and family.

Many years of the best in service from hairstylist/MAGICIAN Adelina…read more She is so thoughtful,so thorough, amazing colorist. Amazing person.

i gave of one try . i had never been there before.very dirty floors . denis assisted me he was the…read moreother owner. denis destroyedy hair . i washed it the next morning and i my hair was falling off when i was combing it . how is he a hairstylist ???? he didnt rinse my hair well because i guess he dodnt want to waste water , unbelievable and giovannas dont take credit card .what hair salon doesnt take credit card ? i cut my hair byyself its soo much shorter now because of denis . people dont go there . go to fisher experience its the best

The other day as my husband and I were coming from breakfast, I went into the salon to ask about…read morepricing for a facial, I was greeted very warmly and was asked what I needed help with and I asked if I could have a price list. Once I said what I wanted, I was referred to a salon down the street. So I asked if they didn't do facials here, and she said, "I am the owner here, so believe me that's the place you want." I looked at her as to say, "I understand," then left. Have you ever known a business specializing in an industry sending you to their competitor??? Things that make you say hummm.

I actually would give it zero stars or even negative 5 stars if I could…read more Let my ignorance be your lesson: I got suckered into a laser hair removal package because it was 50% off and had a "lifetime warranty." I am fair skinned so I asked the girl I met with if that would be a problem and was told "nope, our lasers are so good that the hair will be gone." I was thrilled because I have always been told it would not work because my hair is too light. No more shaving or waxing?! SOLD! Yeah right ... $3500.00 later and I was on my 15 or 16th treatment when the 12 year old "Technician" with too much make up and less than zero people skills told me that "I did not shave well enough and would have to come back" ... Excuse me but I SHOULDN'T EVEN HAVE TO SHAVE AT THIS POINT!! Anyways, good luck getting an appointment ... you have a better chance of getting a date with Pitt or Clooney than getting an appointment there unless it is schedule 6+ months in advance. I was put on a "cancellation list" for a call if anyone cancels. The manager was less than helpful and pretty much said "too bad; sorry our technician has zero people skills and refused to treat you ... but thanks for your $3500!" Shockingly (sarcasm, sarcasm) no one called. My "lifetime" warranty was voided, I am still shaving and am out the $3500+ I paid. The funniest thing is today I got a call from them about specials they are running this month! Are you serious? Haven't you stolen enough from me?

I got the full body laser hair removal package that was extra expensive because it was for life. I…read morewas supposed to do as many sessions as I wanted. If I had regrowth, I could go back and do more sessions for no extra charge. The front desk told me it was okay to go out of the 6 week period of time that is suggested for maximum results. I especially asked if it would affect my contract, I was told no. I walked in for my session and got told I violated my contract and I need to now pay for sessions. I talked to a higher up on the phone, he told me four full body sessions is all he could do and I would have to pay for more after that. None of my money was refunded. NEVER trust this company. They are dirty with how they run their business.

I think this spot has been bought out from the original owner…read moreWanted a good cleaning with extraction so I made an appointment for my desired facial $120 ok np My recent facial experience was nothing like in the past The woman that did my facial never extracted anything Her touching my skin was minimal She had a couple of what felt like sandpaper machines that she went over my face lightly Her phone rang twice The first time she let it ring! The second time 5 minutes later she answered and got up and left the room to have a conversation There was supposed to be a mask treatment, and guess what? She opened and pulled out a cheap sheet mask and put it on my face and left the room A sheet mask! Right now the new owners have no concept of customer service or supplying a good product Its more like a glorified nail salon with knock off jewelry and bootleg products Such a disappointment

DO NOT COME HERE - Unprofessional and Harmful I came here…read moreearlier this month for a simple eyebrow clean-up. The owner didn't ask what I wanted or prep my brows--she just started waxing right away. She ended up removing the bottom half of my eyebrows, leaving me extremely swollen along with bleeding with scabs that still haven't healed. I now have permanent scars, and the hair may never grow back. When I brought it up, their only "solution" was to suggest I use Aquaphor. That's it. This place is careless and unsafe. If you care about your face, don't risk coming here.

I love the wash/dry bundles-- an amazing value. Hazel is an up & coming stylist & does an amazing…read morejob. She gets my hair! Caroline & Simone are awesome as well. Everyone is courteous, kind, professional and kind! Jessica is a wonderful young lady at the front desk. Katie is a new addition; learning the ropes but sweet. I have been coming here for years & absolutely admire how the salon is conducted here. Kudos to all

My girl Meghan always gets me right - I live out of state and make sure to book an appointment with…read moreMeghan for a quick cut and touch-up every time I'm home. The prices are fair, the staff is excellent, and the ambiance in the loft is gorgeous. Truly love coming here to get my hair cut!