In my experience with anything vehicle maintenance I usually feel clueless or like I'm being upsold…read moreon something. With John, this was not the case. I had an issue with one of my fleet vehicles having a squeak somewhere on the front axel. He was able to not only solve it, but explain to me what he was checking and looking for. Having that knowledge is crucial for the business I operate. On top of that-- he responded and set everything up in less than an hour-- in two hours the vehicle was road worthy and ready for the next rental later in the week. Very reasonably priced, very high quality work, extremely knowledgeable and personable. John is the gold standard for automotive maintenance.

I set up a brake repair for the rear brakes on my truck for the next week and John responded (copy…read morethat) , He didn't show up when he said he would but called and told me that got held up making another repair and apologized and came over later and replaced the brake parts

These guys are great to work with, efficient and honest. Have had a couple different experiences…read morewith auto shops in my time in Raleigh and this one was definitely the best. I had multiple issues with the body and engine of my car in July due to serious, weather related accident, (flooding and hail storm) which was a new one for me, as was managing an insurance claim during Covid. Derek at rj&g was super helpful with this explaining things, dealing with insurance requests and delays, issues, managing costs and keeping the process moving.. They also found a few problems along the way that the car had due to a previous "repair" job Which they fixed basically for free. And I have had another very minor accident since then and went back to RJ&g without thinking about it. and that experience was just as good. definitely worth going out and checking out these guys. Derek is great at customer service ask for him when you call. and all in all - solid operation.

You need to update your hours on your web site. Good thing that I called…read more Viola Baldwin Thank you

I was searching for a place to fix the A/C on my classic car and after reading through quite a few…read morereviews, I decided to give this one a try. Well I was so happy I did. The team was so friendly, helpful, reassuring, kind, honest, and knowledgeable. I received consistent updates about the status and recommendations as requested on what I would need, but was also informed that my vehicle was in very good shape. That's always great to hear because some shops try to get over but the integrity here will keep me as a longtime customer. I don't take that car just anywhere so I'm glad I found some great hands to help me maintain it at a reasonable price point and the job was performed rather quickly! They even recommended other shops for what some special services I was requesting. This was definitely a great find in the city for me!

I usually am someone who does their own repairs on their car. DIY through and through. However,…read moreafter becoming a full time student again that has fallen off the rails. I knew I could fix the majority of things on my car but when the transmission was a potential issue I looked all over for a place to help. Every other place I called wasn't friendly or just wanted my money. TransMedics worked with me at every step of the way. While I waited for my refund from my school to disperse they allowed me to keep my car there. They allowed a third party to pick up. They always answered a text and question. I'd choose them over and over again. Honestly, one of the best repair services I've ever received.

I strongly recommend anyone considering using this mechanic BE EXTREMELY CAUTIOUS…read more I hired him to repair a leaking pinion seal on the rear differential of my BMW. He appeared knowledgeable about the repair and explained that the driveshaft would need to be removed. I supplied the proper differential fluid myself. What I was NOT given beforehand was an agreed-upon $500 price. After completing the work, he told me I owed approximately $500. When I questioned the amount because we had never agreed to that price beforehand, he tried to get aggressive with me repeatedly started yelling, "Just pay my money!" I had to make him wait before paying him until he stopped all the hollering Later, while I was in another state, I took my BMW to an actual BMW dealership for some totally different and was informed that my rear differential was still leaking. This was the exact issue I had just paid him hundreds of dollars to repair. I contacted him immediately. He initially told me he was going to "handle it." After that, he stopped responding to me completely. Since he would not resolve the situation, I disputed the payment through my bank. After investigating the claim, my bank credited me and closed the dispute in my favor. Based on my experience, I would be extremely careful dealing with this mechanic. Get the FULL PRICE in writing before he touches your vehicle. Get exactly what work he is supposed to perform in writing. Keep your receipts, messages, pictures, and any professional inspection or diagnosis afterward. And if you pay for a repair that you believe was not properly completed and the mechanic refuses to make it right, know that you may have options through your bank or card issuer to dispute the transaction. Provide them with your documentation and let them investigate it. I'm leaving this review because I wish I had researched his reviews more thoroughly before hiring him. Hopefully my experience helps someone else avoid going through the same thing. LIL DUDE A GOOFY ALL THAT WORK INA HOT SUN LIKE U SAID & YOU STILL W/O THAT 500$!!

This guy is not reliable and the work is not good. He doesn't follow up and do what he says he is…read moregoing to do. Had him do some break work and the problem started again the next day. I called and texted for a week and each time it was, " oh let me check my schedule and get back to you" never to hear back. Find someone else

I don't usually write reviews but really wanted to show my appreciation for a job well done. I…read morewaited a few weeks after getting my car repaired to make sure it continued to run well before writing a review about it. I kept waiting for it to struggle up a hill as it did before, but it is running smoothly. Accurate Transmissions in Durham was a little out of my way, but they came highly recommended. I have an older model Honda and was afraid that my car had completely died and that I would have to buy another car, for which I didn't want to have a car payment. The mechanic (and I believe the owner) offered to have me towed. He told me some other things needed repaired along with the transmission work. I knew that his assessment was authentic because he didn't want to take a chance on making some of the other repairs himself, so I knew he wasn't trying to sell those repairs to me. My Honda is running great! I'm so excited that I took a chance to have my car repaired and didn't give up hope on it. It was a much better option having the transmission repairs instead of having another car payment, or forking out cash on another car. Accurate Transmissions also kept me current on the repair process. I highly recommend this shop.

I won't be too hard on Accurate because they did fix our transmission at the end of the day. I…read morewould like to give a 3.5 but it isn't available. The worst part about our experience with Accurate is that they did not listen to what we were asking them to repair. We understand that mechanics have to get their own diagnostics but we took it to the dealership AND another reputable service center and both places gave us the same reading (many repair shops including dealer won't work on transmissions). Accurate decided to do what they wanted, most likely to save $$ on their end. Then William, who takes the calls, got an attitude with me after Accurate had our car for 2 months, when I asked when we could expect our car back. I will say, Accurate ended up paying for our rental car which was a huge help after paying $3k to get our transmission fixed. I will keep you posted on our cars progress as we've had it for about 3 weeks now and all is well.

Robert did a great job. really took his time to assess and make sure all…read morewas address. he updated me through the whole process. He has my car working better than before

Robert is a pro. He answered on a Saturday morning and was onsite by late morning. My alternator…read morebelt had broken on my way home Friday night. Robert replaced my alternator belt and had me road capable in under 30 mins. Great work! Pricing for his service was within reason and fair. I'll definitely save his information for future vehicle service needs.

Our AC compressor failed on an older car, and Sean reached out with a quote that was well below…read moreevery other estimate we received. He used his own discounts to help bring the cost down even more, which we really appreciated. He was honest, professional, and did a great job making sure our AC was blowing ice cold again. He even provided a lifetime warranty on the parts and labor and said he would come out day or night to fix it if anything went wrong. We would definitely hire Sean again for any future car maintenance needs.

Paid for original service hence it was not repaired because new part was defective.Sean agreed to…read morecome back when I got another new part and said he would install new part for a reduced price.Five times within a matter of a week ,he would text and say he was on the way to complete the job.He never showed up to do so.Lesson learned.Never will I use Gordon's Mobile repair again nor would I recommend them.Not very responsible and true to his word.

I've been taking both my car and my wife's car to Christian Brothers for over a year now, and I…read moregenuinely can't say enough good things about them. From the moment they answer the phone with "How can I serve you?", you can tell customer service is at the heart of what they do. Steve is usually the person I work with, and he has always been fantastic to deal with. The team is incredibly transparent throughout the entire process and takes the time to show videos and pictures of anything they recommend for your vehicle. What I appreciate most is that they never use pressure or scare tactics to push unnecessary repairs. They're honest, straightforward, and truly treat you like family instead of just another customer walking through the door. It's hard to find an auto shop you can fully trust these days, but Christian Brothers has absolutely earned ours.

My wife's car broke down in Raleigh. I called multiple places and these guys were the only ones…read morewilling to help. Needless to say, they got my family back on the road in less than 24 hours. I will recommend these people every chance I get.