Teresa killed it!! Tottally made my suit cleaning a fantastic and easy experience! I've never…read moregotten dry cleaning services before, and I will definitely be coming back here when needed.

First, I would like to preface this by saying that the suits I sent for dry cleaning came out…read moregreat. I did not notice any issues or damage and was satisfied with the cleaning itself. However, I would like to share my experience regarding other aspects of their service. I sent two suits, each with its own suit bag. When I scheduled the return delivery through Uber, I saw the pickup photo and noticed that one of my suit bags appeared to be missing. I called Star Laundry Club to ask about it, and my concern was initially somewhat dismissed, which was fair since I had not yet received the delivery yet (maybe the photo was wrong). However, when the Uber arrived, I confirmed that one of the bags was indeed missing. I called again, and they did find the missing bag. I was initially told that a staff member would deliver it on the same day as my call, but I did not receive it that day. When I followed up the next day, they apologized and was instead asked if I could pick it up myself. I politely explained that I did not think it was reasonable for me to make a separate trip to retrieve an item that should have been included in the original delivery, particularly when I had already tipped the driver. I believe the inconvenience of correcting this mistake should not fall on the customer. Unfortunately, I am still waiting for the suit bag to be returned. Called again for an update, but my call was not picked up. I appreciate the quality of the dry cleaning itself, but I hope the missing item issue can be resolved soon.

I just went to Clearwater Laundromat in Newton to wash a king-size comforter and a king-size quilt,…read moreand I was really pleased with the experience. They recently completed a renovation and now have brand-new washers and dryers, including large-capacity touchscreen washers. The new floors and completely refreshed space make the laundromat feel exceptionally clean and welcoming. If you're looking for a local laundromat, I definitely recommend giving Clearwater a try.

Doing your laundry here is like playing Russian Roulette, sometimes you win, sometimes you lose…read more Been doing my laundry here for over a year and have had several issues with the washing machines (I don't use the dryers as the cost is ridiculous for the low number of minutes you get per quarter.) The main problem here is that there is NO EMERGENCY CONTACT in case of an issue, especially on Sundays. There is a business number listed, but nobody ever answers it or calls back. I don't know who actually owns this business but I'm gobsmacked that the owner(s) would neglect to leave a reliable way to contact them for emergency problems. Wash and dry at your own risk.

I am visiting the Boston area to support a family member after surgery, so we needed a laundry…read moreservice. Alex and the team provided easy access through their website and great communication with their client for access to the service. Pickup and delivery were clearly communicated. Highly recommend their professional approach to the service.

Started using this laundry service a few months ago and it has been WONDERFUL. Ample pickup and…read moredelivery time options means I can get my family's laundry done quickly and on my schedule. Imagine the joy of returning from vacation with bags of freshly laundered clothes waiting at home! I find the price reasonable for the convenience. They also offer dry cleaning and tailoring. Haven't trying yet but I will in the future!

Michael and the team at SOAK are fantastic! Friendly, fast and efficient...clothes are all clean…read moreand perfectly folded, delivered to my door. SOAK wash and fold service can't be beat!!

Dropped off blankets to be bulk cleaned - they returned same day and clean and fresh. Price is…read morewell worth the service (drop off, pickup clean and dry and you save hours of time). Have been a few times, pleased every single time.

We use Newtonville Laundromat for pick up and delivery wash dry fold service and it is amazing. My…read morefiancé and I moved to Newtonville in January and our apartment has coin operated laundry in the building. Frankly do not have the time, energy, Or supply of quarters to keep up with that. At first we did drop off and pick up service which was okay.. hours were a bit inconvenient and it was cash only. We then discovered pick up and delivery LITERALLY LIFE CHANGING. They come every Monday without needing a reminder at 7 AM and our laundry is neatly folded and smelling amazing when we return from work. For my fiancé and I (both fashionistas Who also Work out frequently) we pay about $25-30/week - if we were to do it on our own it'd be three loads of laundry easily. Also, my fiancé is really particular about his clothing and how it's washed and folded and we have had ZERO issues. Honestly A++++ service.

I can no longer recommend this place. It's been a year of going here on a weekly basis and I have…read morebeen consistently losing money in these machines (both washers & dryers). Sadly there isn't much recourse when you go there during their unmanned hours. I will be going to another laundromat from here on in since this one is no longer properly maintained.

I waited a little over a year to have my wedding dress cleaned (which I learned is pretty early)…read moreThe bottom of my dress was so dirty!! I walked through town in it on my wedding day and was so nervous they wouldn't be able to get all the dirt and marks out. I called before going in and spoke with Angus who specializes in working with the bridal cleaning team. Angus is the best. When I came in he looked at the dress with me so we could both point out marks. He then walked me through their extensive process as well as timeline. The best part is they do not send out the dresses to be cleaned. Everything stays on site. They only send it off site if it is being preserved. I wasn't ready to do that just 10/10 and beyond experience. I also really appreciated them staying in constant contact with me through the process. I've now started taking my more delicate pieces and I have been just as happy I was with my dress.

Worst Dry Cleaning Experience Ever - Avoid Holly Cleaners at All Costs!…read more I've been a loyal customer at Holly Cleaners for many years, but after my latest nightmare of an experience, I'm done forever. I brought in my expensive jacket for cleaning and waited a ridiculous THREE WEEKS for it to be ready. When I finally picked it up, the jacket wasn't cleaned at all--it came back just as dirty as when I dropped it off! If I hadn't inspected it right there on the spot, I'm convinced they would've gaslighted me and called me a liar for complaining. I was not able to receive my jacket back until I paid them $73. That's $73 for keeping my coat for 3 weeks. What a deal! But the real kicker was the manager, Angus. This guy was beyond rude--arrogant, dismissive, and completely unprofessional. Instead of apologizing or offering a refund, he had the audacity to suggest sending it out AGAIN to the same third-party service that botched it the first time. And get this: he actually expected me to THANK HIM for not charging me a second time! As if that's some grand gesture of goodwill. He tried to spin the whole mess as my fault for not understanding their shady outsourcing practices, but hello--it's THEIR responsibility to ensure the job gets done right, not mine! Holly Cleaners clearly doesn't value long-time customers or quality service. Save your time, money, and sanity--go anywhere else. Zero stars if I could give it!

I will never use another dry cleaner again. I had a totally large black stain on my favorite pale…read morepink Oxford blouse. I and asked my friend, who's been living in Newton for 40 years, for her opinion on where I should go to get the stain out. I needed the shirt for the next day. When I got there the owner said he wasn't sure if he could get it out, but he would try. He said there would be no charge if the stain was still there after his attempts. Fast forward to yesterday morning around 10am, and the blouse was spotless. So, I got fast turn around and and impossible stain removed for under $8!

I have never written a review for Yelp...good or bad, but I eel that it is necessary to alert…read morepeople to this store with owners who only care about making money. Recently I brought in a very expensive Brioni tuxedo shirt that my husband wore once last year and he has sine passed away. I was cleaning and storing the shirt for my son. I brought it in the end of Sept with a few other items. When I picked the order up, I put it in my car. I never examined the items. When I got home I realized that the shirt was missing, I went back the next day, and the owner's wife Tina said she remembered the shirt and will look for it. Over the next 6 weeks she was still looking for it and of course calling me to update me. Finally this past Wednesday I call and spoke the her husband. He got on the phone accusing me of losing the shirt because they never make mistakes and after all it was almost 2 months ago. I tried telling him that his wife was informed on a weekly basis and she was looking for it. He screamed anc cursed at me and told me to take him to court and slammed the phone down. I did not even get a chance to respond. His arrogance is overwhelming. I would not recommend this cleaners, because if you value your clothes, don't expect them to stand behind you if their is a problem and you need their assistance, As the owner so eloquently stated.....................We don't lose things or make mistakes. The clients lose things....

These guys do such a good job. I have been dropping off my dry cleaning here for over a year, and…read morethere have been no issues. The woman at the front desk is prompt, professional, and courteous. Turnaround time is reasonable, and they do what they promise. Thank you guys so much for being such an important part of the community!

I've haven't had a lot of luck in finding a good dry cleaner around me. I took four pieces of…read moreclothing to be cleaned/hemmed but in the process, they lost my favorite sweater (and just from an eyeball of their other reviews, this doesn't seem to be a one-off occurrence). The owner, Lida, said she'd follow up and give me a call to see what happened but never did. I paid for the sweater they lost and don't feel like getting into an extended back and forth with them but I wouldn't recommend them if you want to get all your clothes back. The pieces that came back cleaned also didn't look like they had been cleaned thoroughly. One of them was a pair of pants that was covered with lint and loose threads. The other was a winter puffer coat that had bits of fuzz still stuck to the velcro parts.

Ok, so maybe I'm the 1-millionth customer to walk through the door - but I still appreciate my…read moregift! Really though, everyone could be getting the same thoughtful Happy Holiday present as I got from the owner. I know it probably cost them 50 cents, and it's nothing extravagant - but hey THANK YOU VERY MUCH. It was thoughtful, and it made me smile. How often do businesses do this anymore? NEVER! Happy Holidays to you too! My gift in return is fanatical repeat business. I don't think I'd ever thought to call a dry-cleaning spot "MY dry-cleaning shop", but it's true... this is it. Cat's outta the bag. Eurotouch is a family run joint that has reasonable prices and absolutely cares about you. You can tell they take pride in their work, and frankly - they are sweet. Yes technically it's the closest one to my house, but I come here because I want to come here. They do take credit cards now, but I think you have to buy a certain amount as minimum. I can handle that. I have no idea whether they are using chemicals in their process or not. I'd rather they didn't, but my clothes never smell like chemicals that other places use, so props for that. I believe the men's per-shirt cost is somewhere around 1.85.

Best seamstress around. Although the space looks dated, it's worth going out of your way for the…read morefine handywork of this seamstress. She is a local favorite.

Have been going here for over 15 years, even as I have moved twice during that time. Always the…read morebest service, proper clothing treatment, accurate delivery, and Helen's tailoring skills are without match in the Metrowest area...no question. Value is excellent. Christos and Helen have a wonderful attitude and an excellent sense of humor, as well! Gordon

I highly recommend this family-owned business! They are wonderful to work with, incredibly kind,…read moreprofessional, and truly care about their customers. You can tell they take pride in what they do and go the extra mile to make sure their customers are happy. It's so nice to support a local, family-owned business where you receive such personal and thoughtful service. I really appreciate their professionalism and would definitely recommend them to anyone looking for a reliable dry cleaner!